35696 Reliability Jobs - Page 18

Company Description Prolincur Technologies specializes in customized software development services focusing on 3D spatial technology, including CAD, GIS, and BIM. They empower businesses by leveraging 3D spatial data to create solutions like Digital Twin platforms, point cloud manipulations and custom 3D product configurators. Their diverse client base ranges from startups to Fortune 500 companies in industries such as AEC, industrial, urban planning, medical, and e-commerce. Our Values Integrity – Be honest and have strong moral principles Respectful and Kind – Be respectful kinds towards peers and others Passionate and Responsible – Be passionate about what you do and be responsible of your actions and decisions Role Description We are seeking a skilled Backend Developer with expertise in JavaScript/Python, ExpressJS/FastAPI, PostgreSQL, PostGIS. The ideal candidate will have a strong background in building scalable and efficient backend systems and possess a passion for solving complex problems. The developer will be responsible for back-end web development tasks related to 3D spatial technology, including CAD and GIS, data modeling, processing, workflow orchestration, scheduling, stream-processing etc.. They will use their skills in Object-Oriented Programming (OOP) to contribute to software development projects. Key Responsibilities: Design, develop, and maintain backend services and APIs. Create and optimize database schemas, manage data models, and handle data processing tasks. Integrate with PostgreSQL and PostGIS for spatial and non-spatial data management. Implement asynchronous task processing and workflow orchestration. Collaborate with front-end developers and other team members to deliver high-quality solutions. Ensure the performance, security, and reliability of backend systems. Participate in code reviews, debugging, and troubleshooting to maintain code quality. Stay updated with industry trends and best practices to continuously improve our systems. Requirements: Strong proficiency in either of Python/FastAPI or Nodejs/ExpressJS. Solid understanding of relational databases, particularly PostgreSQL, and spatial databases such as PostGIS. Strong proficiency in spatial data processing, queries and storage Experience with asynchronous task processing frameworks Knowledge of data modeling, schema design, and data processing techniques. Understanding of microservices architecture and containerization (Docker). Excellent problem-solving skills and attention to detail. Strong communication and teamwork abilities. Experience with cloud platforms (e.g., AWS, GCP, Azure). Knowledge of DevOps practices and CI/CD pipelines. Educational Qualifications: MSc. or ME. in GeoInformatic or GIS related field 3-5 years of experience as GIS backend developer is mandatory Hands-on experience with geospatial query is mandatory Benefits: Competitive salary and benefits package. Opportunity to work on challenging and impactful projects. Collaborative and innovative work environment. Professional growth and development opportunities. How to Apply: If you are passionate about backend development and GIS, and want to be part of a forward-thinking team, we would love to hear from you! Please send your resume and a cover letter to hr[at]prolincur.com with the subject line " Backend Developer Application - [Your Name] "

Company Description Celestix Industries India Pvt Ltd is a leading wiring harness manufacturing company committed to precision, quality, and reliability. With over 400 skilled professionals and an expanding presence, our mission is to deliver world-class wiring solutions for industries worldwide. We adhere to strict quality control and industry standards, investing in advanced technology and training to ensure reliable products. Our workforce is dedicated and empowered through continuous training and career development programs, fostering a collaborative environment where success is prioritized. Role Description This is a full-time on-site role for a Senior Executive Purchase located in Alwar. The Senior Executive Purchase will manage procurement activities, vendor negotiations, and supplier relationships. Responsibilities include sourcing materials, ensuring timely delivery, maintaining inventory levels, and adhering to budget constraints. The role also involves ongoing market research, evaluating vendor performance, and ensuring compliance with quality standards. Qualifications Proficiency in procurement processes, vendor negotiations, and supplier relationship management Strong analytical and market research skills Experience in inventory management and budgeting Excellent communication and negotiation skills Ability to work independently and collaborate with cross-functional teams Experience in manufacturing or automotive industry is a plus Bachelor's degree in Supply Chain Management, Business Administration, or related field

Company Description ThreatXIntel is a startup cyber security company dedicated to providing customized and affordable solutions to protect businesses and organizations from cyber threats. Our team offers services in cloud security, web and mobile security testing, cloud security assessment, DevSecOps, and more. We take a proactive approach to security by continuously monitoring and testing our clients' digital environments to identify vulnerabilities before they can be exploited. Role Description We are looking for an experienced Automation Software Developer with a strong background in Python and Pytest to support and expand our automation infrastructure. The ideal candidate has a solid foundation in system design, DevOps pipelines, and quality engineering—preferably with exposure to the semiconductor industry . Must-Have Skills & Experience: 8+ years in automation software development 5+ years of hands-on experience with Pytest and advanced Python coding Experience in system software design, development integration, and test automation Proven ability to collaborate in cross-functional teams Deep understanding of development lifecycles, testing methodologies, and QA processes including Quality Release Criteria Proficiency in creating test cases and integrating into DevOps pipelines Familiarity with Selenium , Pytest , and automation infrastructure tools Strong communication skills, self-motivated, and a proactive learner Preferred Industry Background: Experience in semiconductor or embedded systems is a strong plus Exposure to high-reliability or regulated industries is beneficial

Proalfa Dynamic is a growing player in the Pre-Engineered Building (PEB) manufacturing space with a unique advantage — a fully integrated civil and infrastructure company that enables us to deliver complete turnkey warehousing and industrial building solutions. Our clients value the speed, efficiency, and reliability of a single-point solution. We’re now looking for a dynamic and experienced Head of Sales who can lead our growth journey across India. Role Overview The Head of Sales will be responsible for achieving sales targets, expanding our market presence, and building a high-performing sales team. This role is ideal for someone who understands the PEB or industrial infrastructure market and is passionate about building long-term client relationships while driving strategic growth. Key Responsibilities Develop and implement sales strategies to achieve revenue targets. Position our turnkey offering (PEB + Infra execution) as a key market differentiator. Identify and pursue opportunities across warehousing, logistics, manufacturing, and infrastructure sectors. Build and manage a sales team across regions. Cultivate relationships with key decision-makers such as project managers, procurement heads, developers, and consultants. Collaborate with the technical and project teams to ensure smooth project handovers. Generate regular pipeline reports and sales forecasts. Represent the company in industry events, exhibitions, and client meetings. Qualifications and Experience Minimum 7–10 years of sales experience in PEB, civil construction, industrial infrastructure, or a related B2B technical sales role. Proven track record of achieving and exceeding sales targets. Strong understanding of the industrial and warehousing real estate ecosystem. Experience managing sales teams and large accounts. Excellent communication, negotiation, and leadership skills. An Engineering or technical background is preferred. What We Offer Opportunity to lead sales in a high-growth, integrated infrastructure company. Competitive salary. Fast-track career growth based on performance. A collaborative work environment with real decision-making authority. Job Types: Full-time, Permanent Benefits: Commuter assistance Ability to commute/relocate: Khed Shivapur, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Dear Candidates, Please note, we will be able to respond to only those candidates, whose cvs are shortlisted. We respect your valuable time for applying. Job Role - Sales Expectation - Candidates from Heavy machinery sales, Project Sales Salary - 12LPA Location -Noida Contact - humeraj@corporatecomrade.com About Us: Our Client is a leading manufacturer of diesel & Gas generator sets, serving a diverse client base both in the domestic market and across the globe. We pride ourselves on engineering excellence, reliability, and building lasting partnerships. We are looking for a dedicated and experienced sales professional to join our team and drive our growth to the next level. Job Summary: We are seeking a results-driven and strategically-minded Sales Manager to spearhead our sales initiatives for Diesel Generator (DG) sets. The ideal candidate will be responsible for expanding our market share, managing the complete sales lifecycle, and building a robust pipeline of new business. This role requires a professional with a strong background in technical or project-based sales, a proactive approach to client engagement, and a desire to build a long-term career with a stable and growing organization. Key Responsibilities: •Develop and implement effective sales strategies to achieve sales targets in assigned domestic and international territories. •Drive the entire sales process from lead generation, and initial contact to contract negotiation and closing deals. •Specialize in high-value project sales, providing customized DG solutions to meet complex client specifications. •Identify and cultivate new business opportunities within key industries such as construction, manufacturing, data centers, healthcare, and infrastructure. •Build and maintain strong, long-lasting relationships with key clients, EPC contractors, consultants, and channel partners. •Conduct technical presentations and product demonstrations to showcase the value and reliability of our DG sets. •Perform market analysis to stay informed about industry trends, competitor activities, and potential for new applications. •Collaborate closely with internal teams, including engineering, production, and service, to ensure seamless project execution and superior customer satisfaction. •Represent the company at industry trade shows, exhibitions, and networking events to enhance brand visibility. •Prepare regular sales reports, forecasts, and pipeline analysis for senior management. Qualifications and Experience: Required: •Bachelor’s degree in Mechanical/Electrical Engineering, Business Administration, or a related field. •A minimum of 5-7 years of proven B2B sales experience in one or more of the following industries is essential: oHeavy Machinery / Heavy Equipment oDiesel Generator (DG) Sets oIndustrial Project Sales (e.g., capital goods, industrial automation, power solutions) •Demonstrated history of career stability and a clear interest in a long-term growth opportunity. •Proven ability to meet and exceed sales quotas in a competitive market. •Willingness and ability to travel extensively, both domestically and internationally. Preferred: •Experience in international sales, including familiarity with export regulations, INCOTERMS, and global logistics. •An established network of relevant contacts in target industries. •Proficiency with CRM software (e.g., Salesforce, Zoho CRM). •Fluency in a second language is a plus. Skills and Competencies: •Technical Acumen: Strong ability to understand and articulate complex technical concepts related to power generation equipment. •Consultative Sales Approach: Skilled at understanding customer needs and positioning solutions effectively. •Relationship Builder: Excellent interpersonal and communication skills with an aptitude for building trust and rapport. •Negotiation Skills: A strong negotiator with the ability to close profitable deals. •Self-Motivated: A proactive, independent professional who takes ownership of their work and results. •Resilience: Ability to thrive in a target-driven environment and handle long sales cycles. What We Offer: •A competitive salary package with an attractive performance-based incentive plan. •Clear pathways for career progression and professional development. •A supportive and collaborative work culture. •Comprehensive benefits package, including health insurance and retirement plans.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.