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6.0 - 7.0 years
35 - 40 Lacs
Hyderabad
Hybrid
Key Skills: Java, Change Management, Release Management, Build & Release. Roles and Responsibilities: Analyze change and tool metrics to identify trends and automation opportunities for improved efficiency. Utilize professional knowledge to develop models, procedures, and monitor trends within Release and Change Management scope. Demonstrate an understanding of End-to-End Release and Change Management processes (including ITIL, SOX, and SOC1 Controls). Apply systems analysis skills within an Agile development environment to deliver high-quality release management solutions. Participate in daily team standups to provide and receive updates on backlog and challenges. Work closely with development teams to ensure seamless deployment of applications, minimizing disruptions. Collaborate with cross-functional teams to improve software reliability using Failure Modes and Effects Analysis (FMEA). Maintain release documentation, ensuring compliance with regulatory and business requirements. Leverage AI technologies and automation tools to optimize release processes. Provide expertise on cloud technologies, including AWS and OpenShift, to facilitate deployment and scalability. Experience Requirements: 6-7 years of experience in software development, release management, or change management. Strong understanding of Release and Change Management frameworks and ITIL processes. Hands-on experience with basic coding languages, including Java, Java Spring Boot, React JS. Exposure to JSON and Python for automation and data analysis. Experience with cloud platforms, including AWS and OpenShift. Knowledge of AI technologies and their application in software release automation. Familiarity with SOX, SOC1 compliance, and IT controls for regulated environments. Understanding of healthcare business processes and associated regulatory requirements. Basic knowledge of FMEA and software reliability principles. Strong analytical and problem-solving skills, with a focus on process improvement. Excellent communication and collaboration skills to work effectively across teams. Prior experience in healthcare IT is a strong plus. Proven ability to work in an Agile development environment and participate in scrum ceremonies. Education: Any Post Graduation, Any Graduation.
Posted 1 month ago
6.0 - 8.0 years
20 - 35 Lacs
Hyderabad
Hybrid
Key Skills: Build & Release, Change Management, Release Management, Production Support. Roles and Responsibilities: Analyze change and tool metrics to identify trends and automation opportunities for release process improvement. Develop models, procedures, and monitoring strategies within Release and Change Management scope. Apply End-to-End Release and Change Management frameworks (including ITIL, SOX, and SOC1 Controls). Utilize systems analysis skills in an Agile environment to ensure smooth and efficient software releases. Participate in daily team standups, providing updates on release challenges and backlog items. Work closely with development, QA, and DevOps teams to streamline deployment processes and minimize risks. Collaborate on software reliability improvements using Failure Modes and Effects Analysis (FMEA). Implement AI-driven solutions to enhance automation in release management. Leverage AWS and OpenShift cloud platforms for deployment scalability and efficiency. Ensure compliance with regulatory and security policies while maintaining accurate release documentation. Experience Requirements: 6-7.5 years of experience in software development, release management, or change management. Strong understanding of Release and Change Management frameworks and ITIL processes. Proficiency in Java, Java Spring Boot, React JS, with experience in JSON and Python. Hands-on experience with cloud platforms like AWS and OpenShift. Exposure to AI technologies and their application in software automation. Familiarity with SOX, SOC1 compliance, and IT controls for regulated environments. Knowledge of healthcare business processes and industry-specific compliance requirements. Understanding of FMEA and software reliability concepts. Strong analytical, problem-solving, and process improvement skills. Excellent communication and collaboration abilities to work effectively across teams. Prior experience in healthcare IT is a strong plus. Hands-on experience working in an Agile development environment. Education: Any Graduation.
Posted 1 month ago
3.0 - 8.0 years
35 - 40 Lacs
Mumbai
Work from Office
As a Software Engineer III - Smart DX / Thunderhead Developer at JPMorgan Chase within the Commercial & Investment Bank - Markets Technology Team, you'll execute software solutions through the design, development, and technical troubleshooting of multiple components within a technical product, application, or system, while gaining the skills and experience needed to grow within your role. you'll be a part of an agile team that works to enhance, design, and deliver the software components of the firm s state-of-the-art technology products in a secure, stable, and scalable way. Job Responsibilities Design, build and maintenance of high quality Thunderhead/SmartDX templates across OTC, Rates, Derivatives and Structured Securitization products Work on Thunderhead/SmartDX Release management and Regression testing Work on SmartDX API to create new job. Work on Java Script to build scripts. Handle UAT testing on linked applications impacting Thunderhead/SmartDX Templates Handle stakeholder s interaction for business requirements at all stages of the development lifecycle Debug, conducting gap analysis and requirements gathering. Work on MIS Reporting and perform analysis on template breaks Drive project initiatives to increase efficiency. Required Qualifications, Skills and Capabilities Formal training or certification on software engineering concepts and 3+ years applied experience Prioritizing work loads in a multi-client environment where demand exceeds supply. Control mindset to identify process control gaps, prioritize & mitigate operational risk Proactive in problem solving and developing solutions Technical Experience in Java, XML/XSLT, SQL, Java Scripting, Unix/Linux, Thunderhead / SMART DX Understanding and practical experience of front to back business processes in OTC & Securitized derivative products. Preferred qualifications, capabilities, and skills Equities and Derivatives experience in a global financial institution, preferably in a mix of business and technical capacities. Technical Experience in WordML. Bachelors degree in Computer Science
Posted 1 month ago
6.0 - 11.0 years
4 - 8 Lacs
Hyderabad
Work from Office
6+ years of working experience in IBM i-Series(AS400) environment, commands & basic understand of databases & library hierarchy Hands on experience in COBOL/400, SAS, SQL/400, CL Excellent understanding of CL & OS/400 commands Understanding and working knowledge of programming logic. Experience in Release Management. Good to have knowledge on AS400 tools like DBU, SEQUEL, work query, CA2E implementor, ROBOT, Selenium automation tool etc. Support any AS400 production issues or user inquires. Experience with complex SQL concepts and programming - Experience with FTP concepts and automation. Experience in creating, building, and maintaining different libraries in AS/400 environment CL Programming skills for automation Working on projects following SAFe/Agile methodology. Hands-on experience in utilizing Rally tool. Hands-on experience working within an enterprise-wide data centre environment is desired Any experience in Web services or Application Integration or Modernization area on AS/ 400 would be an added advantage Provide technical support during testing. Assist in deployment and provide post-deployment support Perform data analysis and provide ad-hoc reports as requested Ability to document technical specifications from functional requirements Analyse, design, develop and test the integration of POS Applications to the AS400 Responsible for troubleshooting and debugging production issues Demonstrates understanding of the fundamentals of automation tools and framework. Interaction with client team independently. Good analytical and communication skills Hands-on experience in Change management tools Should have Insurance domain knowledge
Posted 1 month ago
9.0 - 14.0 years
25 - 40 Lacs
Hyderabad
Work from Office
Job Summary: We are looking for a highly skilled and adaptable Senior Site Reliability Engineer / Principal Site Reliability Engineer to become a key member of our Cloud Engineering team. In this crucial role, you will be instrumental in designing and refining our cloud infrastructure with a strong focus on reliability, security, and scalability . As an SRE, you'll apply software engineering principles to solve operational challenges, ensuring the overall operational resilience and continuous stability of our systems. This position requires a blend of managing live production environments and contributing to engineering efforts such as automation and system improvements. Responsibilities Cloud Infrastructure Architecture and Management: Design, build, and maintain resilient cloud infrastructure solutions to support the development and deployment of scalable and reliable applications. This includes managing and optimizing cloud platforms for high availability, performance, and cost efficiency. Enhancing Service Reliability: Lead reliability best practices by establishing and managing monitoring and alerting systems to proactively detect and respond to anomalies and performance issues. Utilize SLI, SLO, and SLA concepts to measure and improve reliability. Identify and resolve potential bottlenecks and areas for enhancement. Driving Automation and Efficiency: Contribute to the automation, provisioning, and standardization of infrastructure resources and system configurations. Identify and implement automation for repetitive tasks to significantly reduce operational overhead. Develop Standard Operating Procedures (SOPs) and automate workflows using tools like Rundeck or Jenkins. Incident Response and Resolution: Participate in and help resolve major incidents, conduct thorough root cause analyses, and implement permanent solutions. Effectively manage incidents within the production environment using a systematic problem-solving approach. Collaboration and Innovation: Work closely with diverse stakeholders and cross-functional teams, including software engineers, to integrate cloud solutions, gather requirements, and execute Proof of Concepts (POCs). Foster strong collaboration and communication. Guide designs and processes with a focus on resilience and minimizing manual effort. Promote the adoption of common tooling and components, and implement software and tools to enhance resilience and automate operations. Be open to adopting new tools and approaches as needed. Requirements Experience: 8 to 17 Years Role: We have multiple roles the final role will depend on the candidate's experience and credentials Education: BE/B. Tech/MCA/M.Sc./MTech/M.S Technology Stack: Linux Administration, Shell / Python Scripting, AWS Cloud Services (EC2, S3), Cloud Operations, Linux (CentOS, Rocky Linux), Jenkins, ArgoCD, Kubernetes Management, Ansible, Terraform, OS Patching, Release Management, Incident Management Infrastructure Management: Proven proficiency in on-premises hosting and virtualization platforms (VMware, Hyper-V, or KVM). Solid understanding of storage internals (NAS, SAN, EFS, NFS) and protocols (FTP, SFTP, SMTP, NTP, DNS, DHCP). Experience with networking and firewall technologies. Strong hands-on experience with Linux internals and operating systems (RHEL, CentOS, Rocky Linux). Experience with Windows operating systems to support varied environments. Service Reliability Concepts: Good understanding of SLI, SLO, SLA and error budgeting Other Mandatory Requirements: 1) Excellent communication skills 2) 24/7 support with monthly rotation shifts
Posted 1 month ago
3.0 - 10.0 years
13 - 17 Lacs
Gurugram
Work from Office
Maruti True Value is looking for Technical Program Manager(CX5) to join our dynamic team and embark on a rewarding career journey Organizing programs and activities in accordance with the mission and goals of the organization. Developing new programs to support the strategic direction of the organization. Creating and managing long-term goals. Developing a budget and operating plan for the program. Developing an evaluation method to assess program strengths and identify areas for improvement. Writing program funding proposals to guarantee uninterrupted delivery of services. Managing a team with a diverse array of talents and responsibilities. Ensuring goals are met in areas including customer satisfaction, safety, quality, and team member performance. Implementing and managing changes and interventions to ensure project goals are achieved. Meeting with stakeholders to make communication easy and transparent regarding project issues and decisions on services. Producing accurate and timely reporting of program status throughout its life cycle. Working on strategy with the marketing team.
Posted 1 month ago
2.0 - 14.0 years
25 - 30 Lacs
Bengaluru
Work from Office
Design, code, test, and deliver software to automate manual operational work, with a focus on Python development and AI integration. Partner with different application teams throughout the life cycle to understand their application infrastructure and monitoring and apply Site Reliability Principles to baseline and setup SLOs. Identify application patterns and data-driven approaches to defend and improve service level objectives. Develop automated software upgrades, change management, release management, and self-healing solutions, leveraging AI technologies where applicable. Responsibilities extend to application deployment, change management, incident management, capacity upgrades, reporting, system integration, and essentially ensuring the availability of stable and performing platforms. Troubleshoot priority incidents, facilitate blameless post-mortems, and ensure permanent closure of incidents. Excellent communication and ability to build and maintain relationships is essential. This role requires someone who is a quick learner, detail-oriented with the experience of working efficiently and effectively in a global distributed environment. Designs and conducts performance tests, identifies bottlenecks, opportunities for optimization, and capacity demand. Defines and drives adoption of a best-in-class monitoring framework to accomplish end-to-end flow monitoring and noiseless alerting. Facilitates maximum speed of delivery by objectively binding to error budgets of the service. Coaches other team members and manages teams as needed. Executes small to medium projects independently with initial direction and eventually graduates to designing and delivering projects by yourself Leverages technology to solve business problems by writing high quality, maintainable, and robust code following best practices in software engineering Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or updating application code Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis Required qualifications, capabilities, and skills This role requires a wide variety of strengths and capabilities, including BS/BA degree or equivalent experience. Advanced understanding of application monitoring stack (Metrics, Events, Traces, Alerts, Logs) and ability to visualize and setup end-to-end observability (Infrastructure and Application components). Strong experience in using industry-standard monitoring tools (APM, Synthetic monitoring, Splunk/ELK, Prometheus, Grafana, etc.). Experience in deploying applications to cloud platforms (Kubernetes, CloudFoundry preferable). Experience in using Continuous Integration and Continuous Deployment tools. Build and Release skills using Jenkins, Maven, Gradle, Groovy, Git, Jenkins, etc. Experience in working with automation tools like Ansible, Puppet, etc. Good SQL skills and experience on databases. Experience in Resiliency patterns (Scalability, infra-as-code), Self-healing, Chaos Engineering, Performance Monitoring, Continuous performance improvements. Strong understanding of Site Reliability Engineering concept (SLO, SLIs Error Budget). Proficient in Python programming, with experience in AI implementation and scripting. Knowledge of Web Services - Apache, Tomcat, SOAP, REST. Experience of working in Agile Methodology. Demonstrated ability to conceptualize, launch, and deliver multiple IT projects on time and within budget. Ability to articulate to more experienced management a technical strategy in clear, concise, understandable terms. Ability to code in at least one programming language Experience maintaining a Cloud-base infrastructure Familiar with site reliability concepts, principles, and practices Familiar with observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others Familiarity with containers or a common Server OS such as Linux and Windows Emerging knowledge of software, applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.) Emerging knowledge of continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform Emerging knowledge of common networking technologies Ability to work in a large, collaborative team and demonstrates the willingness to vocalize ideas with peers and managers Understanding of how to prioritize and adjust work plans to adapt to changes in assigned responsibilities and projects Eagerness to participate in learning opportunities to enhance one s effectiveness in executing day-to-day project activities Ability to demonstrate and apply existing and new system processes, methodologies, and skills to contribute to the development of systems Preferred qualifications, capabilities, and skills General knowledge of financial services industry
Posted 1 month ago
3.0 - 4.0 years
6 - 7 Lacs
Bengaluru
Work from Office
Job Summary: We are seeking a highly motivated CM DevOps Engineer with 3 4 years of hands-on experience in Configuration Management, DevOps practices, and automation tools. The ideal candidate will support build, release, and deployment activities, maintain CI/CD pipelines, manage source control configurations Key Responsibilities: Configuration Management : Implement and maintain configuration management processes across applications and environments. Manage and maintain version control systems (GitLab, GitHub, Bitbucket). Create and maintain build and deployment scripts for automation. Enforce CM best practices, policies, and standards across teams. DevOps Automation : Develop, maintain, and improve CI/CD pipelines (Jenkins, GitLab CI/CD, GitHub Actions, etc.). Automate manual processes related to build, deployment, and environment provisioning. Collaborate with Development, QA, and Operations teams for seamless integration and delivery. Release Management : Coordinate release processes. Maintain build artifacts in repositories (Artifactory, Nexus). Required Skills: 3 4 years of relevant experience in Configuration Management and DevOps. Hands-on experience with version control systems (Git, GitLab, GitHub). Strong experience with CI/CD pipelines (GitLab CI/CD, Jenkins, GitHub Actions). Knowledge of build tools (Maven, Gradle, Ant). Familiarity with scripting languages like Bash, Shell, or Python. Experience with artifact repositories (Artifactory, Nexus). Good understanding of branching strategies , merge requests , and release tagging . Knowledge of containerization tools like Docker Familiarity with Agile and Scrum methodologies. Qualifications: Bachelors degree in Computer Science, Engineering, or related field. Soft Skills: Strong analytical and troubleshooting skills. Effective communication and collaboration skills. Ability to work independently and in a team environment. Attention to detail and a proactive approach to problem-solving.
Posted 1 month ago
8.0 - 10.0 years
35 - 40 Lacs
Bengaluru
Work from Office
Architect - Delivery/Presales - Digital Integration12+ years of relevant IT experience with 6+ years in Application development Oracle Integrations implementations as a Technical Lead / Architect Skills : VBCS, P4S Extensions, JavaScript - Oracle JET, React JS, Node JS Java/J2EE - REST API development, Microservices (Spring boot, Helidon, Kubernetes), Block chain, ODA, Content Management Integrations - OIC, SOA Suite, MFT, PCS Must Have: Experience in Solution design for Customer engagements in the Application development and Integrations Experience in designing and developing SaaS Extensions using VBCS, OIC, ORDS. Experience in integrating Oracle Fusion Applications with 3rd party systems, hybrid architecture solutions integrating with on-premise applications Expertise in Microservice architecture, Container Docker, Kubernetes Good understanding on OCI architecture, serverless functions Drive detailed design using customer requirements Provide design decision for a customer requirement/RFP/ Solution design Drive Solution Architecture for customer requirements with estimation, staffing plan and schedule planning Have experience of architecting at least one large project from scratch Conduct Design review to provide guidance and Quality assurance around best practices and frameworks Active participation in Technology forums, publishing blogs and technical whitepapers Experience in PCS is an added advantage. Good to have Digital assistant, Oracle Content management and Block chain knowledge Good to have SOA Suite knowledge Experience with rolling out at least one big project (multiple phased release or country rollouts) to production Should mentor and guide junior members in the practice Strong experience with Build and Release management, DevOps, working in Agile methodology Excellent written and verbal communication skills and experience working in highly distributed team settings. Sense of ownership, passion to build, support and maintain quality products for massive scale in collaborative, agile environment. Analyzes business needs to help ensure Oracle solution meets the customer s objectives by combining industry best practices, product knowledge, and business acumen. Exercises judgment and business acumen in selecting methods and techniques to deliver functional and technical solutions on non-routine and very complex aspects of applications and technology installations. Provides direction and mentoring to project teams, and effectively influences customer leadership on key decisions. Supports the business development efforts by pursuing new opportunities and extensions. Collaborates with the consulting sales team by providing domain expertise. Resolves complex customer issues by recommending and implementing solutions. Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products and make decisions based on impact across the stack.
Posted 1 month ago
4.0 - 8.0 years
9 - 14 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Key accountabilities for the BTP Consultant will be: Work closely with Design Authorities, Segment Architects to evaluate BTP Tools & Services. Develop test scenarios and perform technical evaluations or PoCs across various SAP BTP cloud technologies. Support end-to-end unit and scenario testing of all development and integration configuration items for full-scale business implementations. Support Business Applications & Release Management for the BTP Tool Management. Good knowledge of BTP Tooling & version management of each service. Key Technical Skills and Knowledge Areas Should have a good understanding of SAP Fiori, UI5, and SAP Hana cloud technologies and various SAP S4 HANA Extensibility patterns which can be considered for S4 Hana developments. Good to have Experience in SAP Cloud Platforms with Cloud Foundry (CF) Development/implementation Good to have experience in developing applications with the CAP Model using Node JS and JAVA. Knowledge of Applications management portals, Source Code Repository Management. Good knowledge of CI/CD development and deployment model in BTP. Must have working experience handling complex projects in SCP / BTP skills. Knowledge of BTP (SCP) Cloud Foundry development with UI5, Fiori, SCP Hana and Workflow Good to have experience in S4 Hana Extensibility developments. Good to have experience in S4 Hana Extensibility Developments like In-App and Sideby-Side Extensibilities Key accountabilities for the BTP Consultant will be: Work closely with Design Authorities, Segment Architects to evaluate BTP Tools & Services. Develop test scenarios and perform technical evaluations or PoCs across various SAP BTP cloud technologies. Support end-to-end unit and scenario testing of all development and integration configuration items for full-scale business implementations. Support Business Applications & Release Management for the BTP Tool Management. Good knowledge of BTP Tooling & version management of each service. Key Technical Skills and Knowledge Areas Should have a good understanding of SAP Fiori, UI5, and SAP Hana cloud technologies and various SAP S4 HANA Extensibility patterns which can be considered for S4 Hana developments. Good to have Experience in SAP Cloud Platforms with Cloud Foundry (CF) Development/implementation Good to have experience in developing applications with the CAP Model using Node JS and JAVA. Knowledge of Applications management portals, Source Code Repository Management. Good knowledge of CI/CD development and deployment model in BTP. Must have working experience handling complex projects in SCP / BTP skills. Knowledge of BTP (SCP) Cloud Foundry development with UI5, Fiori, SCP Hana and Workflow Good to have experience in S4 Hana Extensibility developments. Good to have experience in S4 Hana Extensibility Developments like In-App and Sideby-Side Extensibilities
Posted 1 month ago
5.0 - 10.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Project Role : Software Configuration Engineer Project Role Description : Implement the configuration management plan as directed by the Configuration Lead. Assist in the design of software configuration and customization to meet the business process design and application requirements. Must have skills : Workday Recruiting Good to have skills : Workday Core HCMMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education and Workday recruitment certification Summary :As a Workday recruitment consultant, you will be responsible for implementing the configuration management plan as directed by the Configuration Lead and assisting in the design of software configuration and customization to meet business process design and application requirements. You will work closely with the team to ensure successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Assist in the design of software configuration and customization- Implement the configuration management plan as directed by the Configuration Lead- Support the team in meeting business process design and application requirements Professional & Technical Skills: - Must To Have Skills: Proficiency in Workday Recruiting, Workday Core HCM- Strong understanding of software configuration management- Experience in designing software configuration and customization- Knowledge of business process design and application requirements- Ability to collaborate with cross-functional teams Additional Information:- The candidate should have a minimum of 5 years of experience in Workday Recruiting.- This position is based at our Bengaluru office.- A 15 years full-time education and Workday recruitment certification is required. Qualification 15 years full time education and Workday recruitment certification
Posted 1 month ago
6.0 - 15.0 years
14 - 18 Lacs
Pune
Work from Office
Exp: 5 to 12 Years Work Location:Pune Required Skills Strong experience (5+ years) with Kubernetes, Azure cloud services and architecture Proficiency with Kubernetes cluster management, deployment strategies, and troubleshooting Advanced Linux administration and scripting (Bash, Python) Docker containerization expertise, including multi-stage builds and optimization Hands-on experience designing and implementing CI/CD pipelines (Azure DevOps/Gitlab CI) Infrastructure as Code using tools like Terraform or ARM templates Experience with monitoring and observability tools (Prometheus, Grafana) Knowledge of security best practices for cloud environments and container deployments Networking fundamentals and troubleshooting in cloud environments Version control with Git and release management processes Responsibilities Design, implement, and maintain scalable infrastructure on Azure and OnPrem Configure and manage Kubernetes clusters, ensuring high availability and performance Automate deployment processes through robust CI/CD pipelines for different environments Implement monitoring, alerting, and logging solutions for applications and infrastructure Collaborate with development teams to optimize container images and application performance Develop and maintain Infrastructure as Code repositories for consistent deployments Troubleshoot and resolve infrastructure and deployment issues Create documentation for infrastructure components and operational procedures
Posted 1 month ago
8.0 - 10.0 years
25 - 30 Lacs
Bengaluru
Work from Office
Release Management Change management Identify change incidents (new enhancements/ production bugs or fixes) and record all artefacts for the request Coordinate with the change management board for approval of any significant/ major change request Updation of records and Set up release calendar with well-defined milestones to be achieved for all the releases Release planning to deployment across a platform Drive process integration of release management with change and configuration management through ITIL or through business quality demands for individual services Manage and coordinate monthly quarterly release plans based on scope of enhancements Define roadmap based on used cases and oversee all builds and deployment of releases to production and non-production environments Coordinate with Application team, Delivery team and PMOs and define scope of enhancement across the portfolio Create release management support roadmap (planning build deployment early life support closure) and call out dependencies both upstream and downstream defining high level execution plan Align all the key stakeholders with the change request and timely inform them wrt to the change requests (ex downtime etc) Research and maintain new user stories and technologies and analyze their application and relevance for release and deployment Manage risks, resolve issues that affect release scope, quality and schedule and control one to multiple changes in a release unit Collaborate with delivery team in development, testing and pre-product for all the releases before production Coordinate change requests backlogs pending requests and conduct reviews Maintains a release repository and manages key information such as build and release procedures, dependencies and notification lists Ensure green zone time for code implementation/deployment after thorough testing and analysis by the development testing team Periodic reporting to senior management after every release about all implemented changes providing details on those successfully implemented, rolled back or cancelled changes Deliver Aerospace System understanding a must preferably Airbus Strong experience working with PDM/PLM systems especially from Aerospace Strong ability to guide the Systems team and coordinate with all development teams Ability to coordinate with all the suppliers for the smooth deployment of the change. Release Management: For Daily/ weekly/ monthly quarterly deployments release assessment score Release Management for package deployment on Integration / Validation / Acceptance / Production environments Timely Record maintenance (repository of releases as per change requests) PLM/PDM/CAD Tools: VPM, PASS SSI(Windchill), CATIA Environments: AIX, Linux, Openshift Deployment Tools: ARA, Ansible Devops tools with strong CI/CD understanding Total Experience Expected: 08-10 years Aerospace experience. Experience: 8-12 Years. Role: Senior Release Manager Industry Type: IT Services & Consulting Department: Engineering - Software Employment Type: Full Time, Permanent
Posted 1 month ago
5.0 - 10.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Project Role : Software Configuration Engineer Project Role Description : Implement the configuration management plan as directed by the Configuration Lead. Assist in the design of software configuration and customization to meet the business process design and application requirements. Must have skills : SAP FI CO Finance Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Configuration Engineer, you will be responsible for implementing the configuration management plan as directed by the Configuration Lead. You will assist in designing software configuration and customization to meet business process design and application requirements, ensuring smooth operations and efficiency. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Ensure effective communication within the team- Identify and resolve conflicts within the team- Conduct regular team meetings to discuss progress and challenges Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP FI CO Finance- Strong understanding of financial processes and systems- Experience in software configuration management- Knowledge of business process design and application requirements- Hands-on experience in software customization- Ability to troubleshoot and resolve configuration issues Additional Information:- The candidate should have a minimum of 5 years of experience in SAP FI CO Finance- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education
Posted 1 month ago
3.0 - 8.0 years
11 - 15 Lacs
Gurugram
Work from Office
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The Finance Automation COE team is part of the Finance Technology Data & Transformation (FTD&T) group and interacts with a variety of groups across Finance & Controllership to improve their processes through optimization and incorporating various forms of automation and next-generation tools. We are looking for a motivated colleague who is collaborative and passionate about transforming processes using automation and technology tools to solve difficult business issues. The ideal candidate is expected to have combination of fin-tech knowledge, project management, control management experience for higher tier bank environment, product ownership and a strong will to grow and learn. The individual will report to Finance Automation COE Director and will be based in India. The position is expected to lead sizable and multi-year Finance automation projects supporting US Regulatory Fast Forward, including process analysis, risk & control assessment, solution design and partner with stakeholders, technical & other teams to deploy solutions. Key Accountabilities: Collaborate with business partners in Finance & Controllership teams to identify viable automation opportunities & assess feasibility and detailed analysis in consideration of various automation solutions. Collaborate with senior leaders across Finance functions to enhance transparency and proactive communication on various automation initiatives. Partner to understand & build strategies to drive automation across Finance. Establish strong program management office over Fast Forward (FF) and associated regulatory initiatives driven under Automation COE. Create end to end development roadmaps, monitor and ensure smooth roll-out in coordinate with regulatory reporting program office. Maintain strong relationship with regulatory SMEs, drive identification of strong use-cases, & create quarterly updates to senior management. Create consistent strategies & framework for regulatory reporting/ FF automations including consistent sourcing of data, automation steps, approval workflows and reporting. Incorporate robust control management and documentation framework in compliance with FF requirements. Collaborate with product owners & development teams to ensure comprehensive and robust testing is being performed including parallel runs to facilitate smooth deployment via standard AET processes. Prepare/hand-off process owner support documentation. Ongoing oversight over implemented regulatory applications. Lead PMO for Control Management initiatives including FSRA & Risk Reporting framework. Drive controls & risk mitigation strategies for US Regulatory Reporting, facilitate resolution of issues & events for related processes. Drive & implement Guardian strategies across automation teams. Evaluate in-depth manual processes related to Finance functions, including controllership, treasury, tax, and regulatory reporting. Suggest process optimization & assess viability of automation tools. Identify opportunities to adopt innovative technologies and collaborate with owners of existing Enterprise tools. Perform research on evolving technologies and identify use cases to implement. Staying current with evolving technology to assist in defining the long-term tool strategy. Ability to lead, mentor and guide colleagues & consultants. Lead automation communication & collaboration with ambassador community within Finance. Drive Power Product automation strategy and program for CLT. Hold educational & awareness sessions with stakeholders across Finance on automation capabilities and future opportunities. Skills required: Innovative mindset and experience in evaluating Finance and Controllership processes to identify opportunities for improvement and automation. Demonstrated experience of leading project management and program management for medium to complex finance &/ or regulatory initiatives. Demonstrated strategic thought leadership; superior problem-solving and analytical skills, ability to assess business objectives/strategies and define/implement appropriate strategies. Proactive, and collaborative work style. Strong understanding & experience with concepts of control risk management from automation perspective for regulatory framework for tier3 or higher US banking environment. Excellent communication, power point and written skills, with the ability to interact with and present to all levels of the organization. Ability to create concise compelling messages & strategies. Proven ability to build and leverage relationships and influence key partners to drive collaboration. Demonstrated Fintech experience working with Technologies, SMEs and Systems to understand risk framework, requirements, assess functional and system flows & linkages, and partnering with development resources to recommend optimal POA design. Collaboration, support & monitoring product owners & developers. Experience with concepts of Agile approach, release management and automation tools and programing languages is a plus. Experience with process analytics, AI, Power Products is a plus. Knowledge of Finance and regulatory reporting functions desired. Bachelor s degree in Finance, Technologies or similar field preferred.
Posted 1 month ago
3.0 - 9.0 years
17 - 19 Lacs
Gurugram
Work from Office
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The Finance Automation COE team within the Finance Technology Data & Transformation (FTD&T) group is responsible for strengthening business engagement framework, identifying and delivering results on critical projects and initiatives leveraging process automation and the use of advanced technologies. We are looking for a motivated colleague who is collaborative and passionate about transforming processes using automation and has the drive to solve difficult business issues. The individual is expected to play a critical role in strengthening business engagement across Finance functions. Responsibilities include partnering with Finance teams to support in automating regulatory reporting Fast Forward and controllership initiatives. A strong focus on process optimization, stability, controls, compliance and documentation is required. The individual will play combination of project management and product ownership role for the Finance Automation COE team and will be based in India. Key Accountabilities: Collaborate with regulatory reporting SMEs & other product owner colleagues to identify viable automation opportunities, assess feasibility and perform detailed analysis in consideration of various automation solutions. Support in creating & maintaining end to end development roadmaps and Rally tracking for regulatory reporting and other finance projects. Maintain strong relationship with regulatory SMEs to identify strong use-cases, & support in creating updates to senior management. Support in creating & testing robust control management and documentation framework in compliance with FF requirements. Support and maintain optimal service management governance process for automated process. Prepare/hand-off process owner support documentation. Collaborate with product owners & development teams to support fast forward and other Automation COE initiatives and support in performing testing including parallel runs. Evaluate in-depth manual processes related to Finance functions, including controllership, treasury, tax, and regulatory reporting. Engage in consistent release management strategy for ACOE initiatives & ensure transparent reporting under Rally. Provide progress updates all requestors/stakeholders on status of projects within the Finance Automation COE Skills required: Drive results, focused mindset, superior problem-solving and analytical skills. Ability to assess business objectives/strategies and define/implement appropriate strategies. Proactive, and collaborative work style to drive efficiency and main stability of implemented initiatives. Demonstrated experience of creating/ maintaining project plans and reporting for finance &/ or regulatory initiatives. Monitor & support service management for critical fast forward implemented capabilities. Effective communication with ability to create concise, clear & compelling messages. Proven ability to build and leverage relationships with SMEs, Automation COE colleagues & consultants to drive collaboration. Fintech experience working with Technologies, SMEs and Systems to understand requirements, assess functional and system flows & linkages. Experience with concepts of Agile approach, Rally release management reporting and automation tools. Knowledge of Finance functions desired. Bachelor s degree in Finance, Technologies or similar field preferred.
Posted 1 month ago
5.0 - 10.0 years
14 - 18 Lacs
Chennai
Work from Office
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. As a Delivery Manager, you are expected to lead the planning, execution, and oversight of delivery processes for all software deployments related to Acqueon Product . You will be responsible for ensuring seamless software releases, maintaining high service uptime, and driving continuous improvement in our delivery practices. This role is a contract role for 12+ months. The team The Delivery Management Team at Five9 is responsible for orchestrating the release and delivery of software with precision and agility, leveraging best practices, tools and technologies to ensure seamless integration, rapid deployment, and unwavering quality. This team is committed to fostering a collaborative environment that prioritizes continuous improvement and customer satisfaction, driving forward the success of our organization and our clients. This is a highly visible team across the board due to the nature of work and the opportunities to engage with all departments within Five9 to deliver a quality software rollout experience to internal and external customers/stakeholders. Role purpose The purpose of this role is to help understand the end-to-end software delivery and release process at Acqueon and integrate them seamlessly with existing Five9 processes. This is a pivotal role within Five9 as we rely heavily on regular software rollouts to production. The individual in this role as a strategic team member ensures the smooth delivery of Acqueon software updates while managing the complexities and risks inherent in the release process, and that releases are executed efficiently, and any potential issues are getting addressed proactively to minimize disruptions to business operations. This role is essential for maintaining the agility of the company while ensuring the quality and reliability of software products. How you contribute End-to-End Delivery Management: Define and implement release schedules, ensuring that deadlines and business needs are met. Manage the release pipeline and coordinate the activities of development, QA, operations, and support teams and ensure that each release is thoroughly certified and delivered on time. Oversee the full release lifecycle, from planning and development to deployment and post-release support. Strategic Planning and Execution: Work closely with product management, engineering, and stakeholders to prioritize content for releases based on business objectives and customer impact. Ensure all releases align with the broader strategic goals of the business, ensuring that new features, enhancements, and bug fixes are properly integrated into the release cycle. Proactively identify risks and potential bottlenecks in the release process and develop mitigation strategies. Address issues during the release process, providing timely resolutions to minimize disruptions to the business. Collaboration and Stakeholder Communication: Serve as the main point of contact for all stakeholders involved in the release process, including senior leadership, product owners, engineering teams, operations teams, customer support. Communicate progress, blockers, and risks to stakeholders at all levels, ensuring everyone is informed and aligned. Provide regular updates on the status of releases and the impact of upcoming changes to business operations. Continuous Improvement: Analyze the effectiveness of each release, identifying opportunities for process improvement, automation, and risk reduction. Drive the adoption of industry best practices in release management, ensuring that releases are more efficient and predictable over time and delivers real value to end customers. Establish and track key performance indicators (KPIs) and metrics related to release cycles, such as release frequency, deployment success rates, and post-release defect rates and drive meaningful actions. Change Management and Tool Optimization: Ensure that all changes to production systems are properly documented, tracked, and managed according to best practices. Oversee version control and configuration management processes to maintain consistency and traceability across releases. Manage and optimize release management toolkit (e.g., Jira, GitLab, Launch Darkly, etc.) to support an efficient release pipeline. Identify opportunities for automation in the release process, reducing manual intervention and increasing speed and reliability. Skills, competencies and qualifications Required: Proven ability to inspire cross-functional teams in complex and fast-paced environments. Strong collaboration skills to work effectively across multiple teams and departments. Deep understanding of the software development lifecycle (SDLC), particularly in continuous integration, continuous delivery (CI/CD), and release management. Strong organizational and time-management skills, with experience in managing multiple releases simultaneously. Expertise in Agile, Scrum, or other project management methodologies to plan, track, and execute releases efficiently. Strong analytical skills with the ability to identify potential risks early and mitigate them proactively. Ability to resolve issues under pressure, maintaining a calm and solution-oriented approach with very little guidance Excellent communication skills to articulate complex technical concepts to both technical and non-technical stakeholders. Ability to manage expectations, negotiate timelines, and ensure all parties are aligned on release goals and outcomes. Bachelor s degree (or equivalent) in relevant discipline with 5+ years related work experience Desirable: Proven track record of building mutually beneficial relationships at all levels. A focus on metrics-driven improvement, with a proven track record of refining processes and increasing efficiency over time. Customer focused, action and results orientated with an alignment to our Values. Key relationships There are no direct reports to this role. Key stakeholders include: Engineering Service Owners Product Managers Customer Support and Technical Account Management groups Engineering Operations, Technical Program Managers and Production Support teams Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: https: / / www.five9.com / pt-pt / legal . Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Posted 1 month ago
4.0 - 9.0 years
11 - 15 Lacs
Hyderabad
Work from Office
Understand and represent the needs of both internal and external customers throughout the product journey. Gather, document, and prioritize product requirements, ensuring clarity in use cases and alignment with business objectives. Responsible for creating and updating Product Requirement Documents that clearly explain the goals, features, functions, and limitations of the product, so that all teams have a clear and shared understanding. Work with the UI team to design intuitive and efficient product experiences. Lead cross-functional design reviews with Engineering, Quality Assurance, Architecture and other internal stakeholders. Help choose the best technical solutions with support from the architecture team. Write and prioritize user stories for development and manage the product backlog. Manage end-to-end software development lifecycle for multiple projects. Work closely with the Scrum team to define, manage, and prioritize user stories aligned with product goals. Lead or assist in decisions, coordinate release activities, and ensure post-launch monitoring and support are in place. Act as a product expert assist Sales, Marketing, and Customer Success teams when needed. Conduct ongoing competitive analysis to inform product strategy and identify opportunities. Requirements 4 years and above of experience in product management within a technology or product development environment. Mandatory to have experience in track & trace regulations across the world: US DSCSA, EU FMD, UAE Tatmeen, Saudi FDA, Russia Regulations, China Regulations, CIS Countries regulations, Track & Trace regulations in LATAM and RoW markets Must have strong understanding of GS1 Global and GS1 country standards Proven experience working with cross-functional teams including Engineering, QA, UX, Architecture, Sales, and Marketing Strong understanding of agile methodologies, product lifecycles, and release management Exposure to the pharmaceutical supply chain stakeholders (CMOs, CDMOs, MAHs, 3PLs, Wholesalers, Distributors, etc.) is a strong plus. Familiarity with tools like Jira, Confluence, Git, and project tracking dashboards Excellent communication, stakeholder management, and problem-solving skills Ability to manage multiple projects simultaneously in a fast-paced environment Good to have Working knowledge of Agile/Scrum methodologies and participation in Agile ceremonies. Experience in a startup setting or within SaaS/B2B enterprise software environments. Technical background or familiarity with APIs, cloud platforms (AWS, Azure), and modern web technologies is a plus
Posted 1 month ago
3.0 - 8.0 years
6 - 10 Lacs
Kolkata
Work from Office
Application Support || Product Based MNC (Direct Payroll) || Kolkata Location Job Profile Monitor the flow of all Functional Support incidents, requests or queries addressed to the Global Support Team in the production system. Track all alert emails and take required action Follow defined process flow for all cases Handle Code Registration Requests from Users. Handle Data Provision task. Do Primary analysis for responding to user queries Provide root cause analysis on reported problems and suggest solutions wherever possible Contact MOL Users, Development teams and others directly when a problem is identified or needs more information. Coordinate with Development & System Support teams as required Track Releases/Data Patches and Coordinate Release Management process with stakeholders. Send Announcement mail to Users about Application Usage Restriction during system Update/Maintenance/Program Release Update daily log sheets and ensure proper shift hand-over Document standard procedures Provide support during UAT and Training Ensure task timelines are met consistently and the process standards are followed. Gain knowledge of the International Shipping Industry business. Become familiar and remain up-to-date with the MOL-IT software applications, standards and guidelines and perform all tasks accordingly. To complete all related tasks commensurating the position that may be assigned by the superiors from time to time Preferred Skill Set Minimum 3+ years into Application Support Bachelor s degree in information technology, computer science, or related field Verifiable experience in Functional Application Support. Preferred to have good exposure in SQL Job Category: Application Support Job Type: Full Time Job Location: Work Experience: 3+ years 6 - 10 LPA Notice Period: 30 Days Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. * Your Next Step Towards Success Starts Here Why Choose Us Free Expert Consultation Have an idea but unsure how to execute it? Our industry experts offer free feasibility checks, expert advice, and actionable strategies tailored to your goals at no cost! Complimentary Technical Project Manager Every project comes with a Complimentary Technical Project Manager to ensure smooth project management, offer valuable development guidance and keep everything on track.
Posted 1 month ago
6.0 - 10.0 years
8 - 12 Lacs
Hyderabad, Ahmedabad, Bengaluru
Work from Office
Digital Transformation Solutions (DTS) . Combine the physical and digital, making technology a more dynamic force to solve challenges and serve humanity s needs Work at the convergence of cross channel UX, cloud, insightful data, IoT and mobility Empower companies to create new digital business models, enter new markets, and improve customer experiences About the Role Have Working experience in TeamCity, Dockers CI/CD Tools. Should be hands on in Scripting languages such as - shell/python/Bash. Have working knowledge on Automation tool like JFrog Artifactory. Excellent knowledge about user administration and file system management activities. Experience with standard software development tools/CI CD pipelines such as Git, Subversion, Bit bucket. Experience with Docker containerized environments. Well versed with the Knowledge of Linux commands. Experience in configuration, build, deployment, and release management are a must. Expected to maintain and update the installation guide documentation. What You Will Do Responsibilities: Qualifications: 1. BE in CS, ECE or E&C from a reputed educational institution and a good academic track.(Must have) 2. Should have at-least 6-10 years of experience in a reputed organization with 3+ years in the position.(Good to have) 3. Added advantage to have a relevant ME/MS degree.(good to Have) 4. Preferable to have created patents and publications & represented Organization in industry conferences. (good to Have) What you need Education: Graduate degree in Computer Science, Electronic Engineering, or related discipline Experience: - 4-7+ years of experience in software build engineering, release & deployment. What We Offer Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.) Extensive training opportunities through our own HARMAN University Competitive wellness benefits Tuition reimbursement Be Brilliant employee recognition and rewards program An inclusive and diverse work environment that fosters and encourages professional and personal development You Belong Here . Where Innovation Unleashes Next-Level Technology . . If you re ready to innovate and do work that makes a lasting impact, join our talent community today! +++ HARMAN is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or Protected Veterans status. HARMAN offers a great work environment, challenging career opportunities, professional training, and competitive compensation. (www.harman.com)
Posted 1 month ago
5.0 - 8.0 years
10 - 14 Lacs
Pune
Work from Office
TransUnions Job Applicant Privacy Notice What Well Bring: Dynamics of the Role As a member of the Global Technology practice, this Information Technology Developer role will participate in the design and development of complex . NET applications. The role is also responsible for helping to define, implement and enforce standards and best practices across the department. The Team s Focus The Application Development and Design team supports TransUnion s global business and consumer systems by improving the efficiency of business operations, applications, and operating systems. Flexibility and openness are valued in our entrepreneurial, business-casual environment. We appreciate quick-learning IT professionals with inner drive, a strong work ethic and the desire to grow. As a Software Developer, you ll be using your knowledge and enthusiasm of modern engineering practices to help engineer flagship TransUnion UK products towards the defined future state of a cloud based micro-service architecture. This will be done while ensuring that the live service of the products is protected, and the business is supported through roadmap deliveries. How You Will Contribute Partner with global TransUnion technical teams to build products and features using agreed technologies tooling working closely with the Tech Lead and UK based Software Architect Test Lead Actively participate with the UK development teams using an agile approach. Delivering code with consistency, quality and aligned with community best practices. Ensure TransUnion design patterns, frameworks, and architectural standards are implemented consistently within the work delivered. Take accountability for quality of the code and the effectiveness of the solution in production ensuring code is well-structured, maintainable and components delivered are testable. Work with tech lead and senior developers to ensure you have a clear understanding of the design of new products or feature enhancements/changes to existing product. Contribute to process improvement and improving team maturity. Assist and support less experienced colleagues as required. Participate in quality assurance to ensure products are fit for purpose and meet regulation. What You Will Bring 5-8 years commercial experience of software engineering, including experience of . NET C# A passion for software engineering, high standards and the delivery of testable code A curiosity for new technologies and techniques, and keep yourself up to date You are familiar with automated tests, builds and deployment You are familiar with release pipelines Excellent communication skills Desirable skills Experience of distributed, service-based systems Understanding of test driven approaches to software engineering. You have developed software on the Azure platform You have. NET core experience Containerization experience. You are familiar with SOA. PowerShell knowledge. You know Octopus Deploy or Azure DevOps release management or equivalent. Understand DevOps principles. Experience of working in Scrum/Kanban Agile teams. SQL Server knowledge. What Youll Bring: What We Offer We aim high and are reaching for new heights every day. This is a terrific time to join our team as we build on our commitment to integrity, service, reliability, and innovation. These values stand behind the decisions we make every day, as well as our relationships at work and with the customers we serve. We believe in the power to achieve and are taking it in bold new directions. Who We Are A global leader in credit information and information management services, TransUnion gives businesses, consumers, and the global community the power to achieve their goals. Businesses count on us to better manage risk and customer relationships. Consumers can better manage credit to achieve their financial goals. And in communities around the world, we help build strong economies and give people the power to achieve their dreams. Exceptional opportunities are coming as we build on this strong foundation. Our ambitious growth strategy includes substantial new investment worldwide, a wide range of new solutions to help our customers succeed like never before, and new ideas for expanding our reach in every part of our dynamic and fast-moving industry. We are on an exciting journey and you can be a part of it. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Impact Youll Make: Primary Location: Pune Organization : Global Technology - Application Development (GT App Dev) Schedule / Shift: Regular / Standard Job Type : Full-time day job This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Engineer, Software Development
Posted 1 month ago
2.0 - 5.0 years
7 - 12 Lacs
Pune
Work from Office
Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist In this role, you will: The role requires active participation and contribution in Incident investigation, service recovery management in crisis calls and communication with various stakeholders System monitoring and responding to any system alerts. Follow escalation procedures for critical incidents. Represent as service recovery manager to engage and drive different parties in solving the incident. Report to stakeholders on service impact and recovery plan. And participate in post incident review. Develop knowledge base on exception handling , system runbook etc. to shorten resolution time in incident management and service recovery. Producing DevOps and Service Management metrics and reports Actively engage in continuous improvement objectives defined by the IT Service Management managers. Reviewing changes and participation in Internal Change Reviews. Take ownership of assigned tasks and execute them as per agreed timelines and with minimal supervision. Requirements To be successful in this role, you should meet the following requirements: Sound knowledge of ITIL, Agile and DevOps including experience of Incident Management, Problem Management and Change/Release Management. Experience with ALM tooling such as App Dynamics and Splunk. A proven track-record of developing and delivering service improvements. Proven and extensive experience of service management application production support with knowledge of service recovery, incident and problem management Experience using service management, service monitoring, knowledge management, communication and workflow tools e. g. Jira Service Desk. A flexible committed approach, a willingness to work outside of core hours. Domain knowledge of IWPB products and journeys is desirable but not essential. Strong communication and interpersonal skills
Posted 1 month ago
3.0 - 8.0 years
5 - 10 Lacs
Gurugram
Work from Office
About the Role: Grade Level (for internal use): 09 Segment : S&P Global Platts The Role : Engineer II, PAS TECHOPS (Application Support with Linux and AWS) The Location : GURGAON Grade : 9A Shift Timings : 24*7 (Rotational Shifts) The Team : You will be working within the Operations team within Platts in India. Providing support to Platts applications that are utilized by both an internal & external global customer base. You will provide an exceptional level of support to complex applications involving operating systems, sub system and software components while working within the limits of established policies and ITIL framework. The Impact : Working to minimize the adverse impact of incidents and problems on the business and proactively identifying areas of focus to prevent the reoccurrence of future incidents. Whats in it for you : Working in a global application support team supporting users based in three time zones and across 26 offices. Exposure to application support, operations, monitoring and projects in a role where you will interact directly with the business and learn the products and systems required to support the Platts business operations Responsibilities : Resolving logged IT incidents in order to restore service as quickly as possible using technical knowledge. Escalation of tickets to other technical teams as required. Responding to logged service requests, account administration, software installations and general application and server administration. Provide 24 x 7 round the clock support to Platts business partners utilizing shift patterns. Management of major incidents via conference call, email and instant messaging systems. Composing and sending major incident notifications to business partners. Dealing with escalations in a timely manner to ensure issue is resolved to business partners expectations. Composing technical knowledge base documents to be used within the team. Working with external vendors to resolve service-related incidents. Connecting remotely to business partners computers to resolve issues. Server maintenance, monitoring, health checks, restarts, and BAU operational work. Provide real-time server support to the daily Market on Close process as well as participating on the associated conference call. What Were Looking For ( Basic Qualifications) : 3+ years previous experience in troubleshooting & supporting applications running on Linux & Windows server OS 3+ years of experience in production support/ application support in 24/7 environment Previous Experience on Cloud Infrastructure 3+ years previous experience with Application releases andPatching. 3+ years previous experience supporting Webservers either Windows IIS Linux Apache or WebLogic Working knowledge networking components and troubleshooting tools (Load balancers, routers, Firewall, NAT, DMZ, AWS) Experience with supporting multi-tier infrastructures Superior understanding of the following Protocols, TCP/IP, HTTP(S), SSL, WWW, JMS, FTP, Telnet, DNS, DHCP, VNC,RDP, NAT, SMTP Tools Putty, RDP, SSH, WinSCP, MySql Query Browser, Oracle SQL Developer Microsoft Office Office 365 especially Excel (Macros, Worksheets and add-ins) Excellent communication Skills. Preferred Qualifications : Bachelors Degree or 3+ years of relevant API support, or software development experience in an agile software environment Apply ITIL best practices in Incident, Release, Problem, and Knowledge Management Working knowledge of monitoring (Nagios, Splunk etc.,) and deployment tools Must thrive in a fast-paced, time-compressed and dynamic environment Excellent verbal and written communication skills Ability to adapt quickly to change, think on your feet, communicate positively and work proactively
Posted 1 month ago
9.0 - 14.0 years
15 - 25 Lacs
Bengaluru
Work from Office
As Release and Integration Engineer, organize the delivery of the Senvion Control software in terms of content and scope. In particular, the communication of appointments, dependencies and work results between the groups involved must be organized. All risks must be managed or escalated. In addition, the Release Manager manages the delivery of parameter sets depending on a software release. Role & responsibilities Setup Senvion Control Release Management Checklists following Checklist templates Track the Progress of a Senvion Control Release using the Release Management Checklists Create and compile Senvion Control Documents from the master database Add Senvion Control Documents to SAP according to the ECM Workflow Distribute Senvion Control Software via defined channels Maintain Senvion Control Upload- and Download Center Using Jira to maintain overview information for parameter management Manage the parameter release process Providing support for Senvion Control stakeholders and users Integrating new hardware and complex systems Determining that the outcome of the integration has met the organizations needs Educating the organization and clients about the system and hardware integration procedure, its implementation and its use. Using ICT tools to integrate and implement hardware and software solutions across an organization or its different components Handling a broad range of software and other programming tasks to ensure that their systems integrations are functional. Implementing ICT system best practices in their organization for the sake of legal and ethical policies for integration Defining integration strategies and methods and then planning them in accordance with established deadlines and time schedules Creating and providing technical documentation that explains upcoming or existing integrations to non-technical individual
Posted 1 month ago
2.0 - 4.0 years
30 - 35 Lacs
Bengaluru
Work from Office
Experience with cloud technologies AWS, Azure or GCP Create container images and maintain container registries. Create, update, and maintain production grade applications on Kubernetes clusters and cloud. Inculcate GitOps approach to maintain deployments. Create YAML scripts, HELM charts for Kubernetes deployments as required. Take part in cloud design and architecture decisions and support lead architects build cloud agnostic applications. Create and maintain Infrastructure-as-code templates to automate cloud infrastructure deployment Create and manage CI/CD pipelines to automate containerized deployments to cloud and K8s. Maintain git repositories, establish proper branching strategy, and release management processes. Support and maintain source code management and build tools. Monitoring applications on cloud and Kubernetes using tools like ELK, Grafana, Prometheus etc Automate day to day activities using scripting. Work closely with development team to implement new build processes and strategies to meet new product requirements. Troubleshooting, problem solving, root cause analysis, and documentation related to build, release, and deployments. Ensure that systems are secure and compliant with industry standards. What you'll Bring A masters or bachelors degree in computer science or related field from a top university. 2-4+ years of hands-on experience in DevOps Hands-on experience designing and deploying applications to cloud (Aws / Azure/ GCP) Expertise on deploying and maintaining applications on Kubernetes Technical expertise in release automation engineering, CI/CD or related roles. Hands on experience in writing Terraform templates as IaC, Helm charts, Kubernetes manifests Should have strong hold on Linux commands and script automation. Technical understanding of development tools, source control, and continuous integration build systems, eg Azure DevOps, Jenkins, Gitlab, TeamCity etc Knowledge of deploying LLM models and toolchains Configuration management of various environments. Experience working in agile teams with short release cycles. Good to have programming experience in python / go. Characteristics of a forward thinker and self-starter that thrives on new challenges and adapts quickly to learning new knowledge.
Posted 1 month ago
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