1191 Release Management Jobs - Page 23

So, what s the role all about We are seeking to hire a Release Manager to join the NICE CXone Mpower Proactive AI Agent Engineering team. This pivotal role involves driving and coordinating all software release activities to deliver the Proactive AI Agent platform. The Release Manager will lead efforts to continually enhance release management processes, increase automation, and ensure high-quality releases that meet a 99. 99% uptime SLA. How will you make an impact Own and drive the end-to-end software release process across Proactive AI Agent teams. Coordinate project planning, scheduling, and activity management to ensure on-time and effective delivery of high-quality, enterprise releases. Lead cross-functional teams including R&D Engineering, QA, Product Management, Marketing, Documentation, Training, Operations, and Support for releases of varying size and complexity. Communicate professionally with internal and external stakeholders and represent the Release Management team with clarity and leadership. Ensure readiness and success criteria are met in alignment with business requirements in collaboration with Product Operations. Manage R&D change control processes and support ITIL Problem and Change Management efforts, including root cause analysis and continual improvement. Support early customer access programs (Beta) and drive communication plans, milestone tracking, and issue escalation. Assist in developing automation and scripting to streamline and enhance the software development lifecycle (SDLC), minimize manual tasks, and improve deployment reliability. Support releases during off-hours including nights and weekends as necessary. Guide software developers and business units through deployment and testing processes. Have you got what it takes Required Bachelor s degree in information systems, Computer Science, or related field (or equivalent work experience). 4+ years in the SDLC with experience managing multiple concurrent software releases. 1+ years of Project or Release Management experience. Familiarity with SDLC, release readiness, and enterprise-level software applications. Skills & Competencies: Understanding of software applications, systems implementations, and IT infrastructure (applications, databases, networking, telecom). Strong analytical and problem-solving skills with keen attention to detail. Exceptional communication, collaboration, facilitation, and organizational abilities. Proven ability to prioritize, manage multiple initiatives, and deliver under pressure in deadline-driven environments. Solid grasp of QA testing principles and ability to critically evaluate and support testing processes. Knowledge of Configuration Management and CI/CD practices is desirable. Previous experience in software development or application testing is a plus. What s in it for you Enjoy NICE-FLEX! Requisition ID: 7704 Reporting into: Tech Manager, CX Role Type: Individual Contributor. About NiCE

We are seeking a highly organised and technically proficient Defect & Release Manager to oversee the end-to-end defect lifecycle and release management process for a large-scale legacy application modernisation programme. This role is pivotal in ensuring quality, traceability, and timely delivery across multiple development and testing streams. Key Responsibilities: Defect Management Own and manage the full defect lifecycle from identification to closure. Track, triage, and prioritise defects in collaboration with QA, development, and business teams. Facilitate daily/weekly defect triage meetings with cross-functional stakeholders. Ensure timely Root Cause Analysis (RCA) and corrective/preventive action planning. Maintain a centralised defect repository with accurate status, ownership, and resolution notes. Release Management Plan, coordinate, and manage software releases across multiple environments (Dev, QA, UAT, Prod) collaborating with the DevOps Lead and Support Services. Define and enforce release readiness criteria and quality gates. Maintain release calendars and communicate schedules and impacts to stakeholders. Reporting & Communication Generate and distribute regular defect and release reports (daily, weekly, sprint-based). Provide insights and metrics on defect trends, release stability, and quality KPIs. Act as the central point of contact for defect and release-related communications. Process & Quality Improvements Continuously review and improve defect and release management processes. Define and implement best practices for defect prevention and early detection. Support test strategy and quality assurance initiatives with data-driven insights. Contribute to retrospectives and lessons learned sessions. Documentation Maintain comprehensive documentation for defect workflows, release procedures, and RCA outcomes. Ensure traceability between defects, test cases, and requirements in collaboration with the Test Manager & Business Analysts.

You will be responsible for managing daily operations at the site. You will be accountable for ensuring that all technical services are as per clients requirements. All electromechanical operations and their repair and maintenance will be in your purview. You would be managing the following: Develops/maintains effective Asset specific maintenance and safety procedure manuals. Ensuring proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission ofclient approved cost sheet to JLL office and follow up for invoice from JLL office Submitting the invoice to the client and following-up for payments. Overseeing all building systems including fire/life safety, MEP and all critical utilities. Ensuring the documentation of assets under asset list/ tracker. Ensuring the documentation and checking of the assets under defect liability period and AMC/CAMC in a tracker. Be responsible for hiring, training and development of shift engineers and maintenance staff. Formulating suitable budgeting controls and Monitoring SLAs & KPIs for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Play a key role in managing Engineering operational accounts for buildings as required and assisting in budgeting. Recommending/implementing Asset specific maintenance, safety procedures and enforcing compliance To ensure all the planned preventive maintenance (PPM) are being timely carried out. Suggest and implement improvements for preventive maintenance programs as required. Coordinating with contractors, tenants and engineers. Maintaining service /repair contracts. Conducting risk/root-cause analysis in case of system failures and breakdowns and creating corrective /preventive action plan. Implementing and administering inventory control programs for purchase of parts and utilisation. Assessing of the building operations and working towards mitigation of highlighted inherent risks. Conducting regular inspections of operating MEP equipment systems; making necessary adjustments and managing controls as per requirements. Ensuring compliance with applicable codes, regulations, government agencies and company directives. Coordinate and maintain the as-built drawing and transition document library. Creating emergency response plan and taking part in evacuation drills. Maintaining engineering and other reports like DMR and MMR. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports. Facilitate the services under the Slogan No Safety No Work.

Customer Success brings the transcendent customer experience to life by empowering customers to achieve the value and impact of their BMC investments. Customer Success accelerates core business outcomes, mitigates risk, cultivates relationships, removes friction, and improves customer experience. No better team to join when customer centricity is at the heart of BMC's strategy! BMC is looking for an innovative customer champions to join our unique and enthusiastic Technical Support Team helping businesses across the globe to run and reinvent. Here is how, through this exciting role, YOU will contribute to BMC's and your own success: You will be managing customer expectations and competing priorities and conducting research on customer incidents to help create Knowledge Articles, reusable solutions, and other duties as assigned. You will be escalating issues and works directly with Research and Development to resolve complex support problems. You will be using professional concepts and company policies and procedures to solve a wide range of difficult problems in imaginative and practical ways and exercising systematic proficiency in some specialized skills which display depth and breadth within a single BMC application OR several BMC applications/technologies. You will be troubleshooting intermediate to advanced problems and recommends appropriate actions and providing support case follow-up until resolution, ensuring proper escalation procedures are followed for unresolved issues As every BMC employee, you will be given the opportunity to learn, be included in global projects, challenge yourself and be the innovator when it comes to solving everyday problems. To ensure youre set up for success, you will bring the following skillset & experience: You can embrace, live and breathe our BMC values every day! You have 4+ years of experience handling BMC Remedy ITSM across modules ARS/SRM/SLM/ SmartIT/Smart Reporting/CMDB/DWP/SSO customers from consultancy and support standpoint. You have in depth troubleshooting and analytical knowledge in these BMC product areas. You have bachelors degree from any stream Full Time You are comfortable with Periodic weekend work (will likely be required).

The Company BetaNXT powers the future of connected wealth management infrastructure solutions, leveraging real-time data capabilities to enhance the wealth advisor experience. Combining industry expertise with the power of our proven Beta, Maxit, and Mediant businesses, we are focused on solving our customers most demanding integration challenges with flexible, efficient, connected solutions that anticipate their changing needs. Our comprehensive approach reduces enterprise cost, streamlines operations processes, increases advisor productivity, and enhances the investor experience. Together with BetaNXT, wealth management firms are transforming their platforms into differentiating assets that enable enterprise scale and stimulate commercial growth. For more information visit www.betanxt.com . Position Summary The Lead Associate, Release Management position is responsible for supporting the scheduling, coordination, and the verification of all Mediants technology/application releases. The [Site Reliability Engineer / Release Train Engineer] works collaboratively QA and Developer Leads to verify builds before deployment to Production and organize artifacts for release. The position works with IT management to continually improve the software engineering processes and practices associated with the building, deploying, and updating of software and maintaining environments. This position will also assist in triaging issues that arise in Production and perform Root Cause Analysis to determine where bugs are being introduced and provide guidance and feedback to improve engineering processes. KEY FUNCTIONS Implementing and managing release processes for software applications, APIs, and various IT initiatives Validate release features, prepare release instructions, and coordinate resources required for release deployment Assist with deployment in maintenance windows and release validation in Production Work closely with QA Leads to establish and maintain bug triage process, determine and prioritize bugs that must be fixed for releases and work with scrum team members to ensure bug fixes are resolved in a timely manner Work closely with Developers, QA, and DevOps team on identifying and evaluating risks related to releases Conduct Root Cause Analysis for discovered bugs in order to offer improvements to the software engineering processes Assist relevant teams with troubleshooting of production issues and coordinate resources to address issues Assist in managing projects and interdependencies to ensure production readiness for all production system updates Work with Engineering teams to understand impacts of code changes and test accordingly Manage risks and resolve issues that affect release scope, schedule and quality Communicate release details and schedules to the Business as required Manage Environments, system users, software versions, and database objects for various teams across the organization Document processes that need to be completed routinely and take detailed notes of environment configuration or setup Requirements: At least 6+ Years of experience. Experience with Build, deployment, versioning software such as Bamboo, BitBucket Experience working in a Cloud environment. AWS preferred. Experience in the financial services and securities industry preferred Comfortable testing software applications, APIs and database objects/SQL Experience in DevOps, Site Reliability, or Release Management for a company experiencing fast-paced growth Familiarity with software development tools such as GIT, GitLab, Docker, Postman, Splunk Education: B.S degree required / advanced degree preferred or equivalent experience Strong project management and communication skills Experience in Software Quality Assurance or Verification of Release Builds Experience with build and release processes. Experience deploying to a Cloud environment preferred Experience with Agile/Scrum development methodologies SQL skills to write queries and understand existing stored procedures and functions, preferred

Key Responsibilities Major and Critical Cloud Incident Problem Management Change Management Patch & Release Management on Cloud Management/Windows/Linux Infra Capacity Management for Cloud Servers Knowledge management (KEDB) High Level and Low Level Design Document preperation capability as part of Solution Consultant / Technical Architect engagements for Cloud Infrastracture Documentation and Reporting for Cloud infra Vendor Management to deal with technical faults and issues on Cloud setup Technical Operational Role: Maintain and Manage GSDC Private cloud infrastructure ( Azure and VMWare) and ensure to deliver services as per defined SLA and device availability

Authorize.net makes it simple to accept electronic and credit card payments in person, online or over the phone. We ve been working with merchants and small businesses since 1996. As a leading payment gateway, Authorize.net is trusted by more than 445,000 merchants, handling more than 1 billion transactions and USD 149 billion in payments every year. As a Senior Staff Software Engineer at Authorize.net (a Visa solution), you will be a hands-on technical leader guide the development of major new features by translating complex business problems into technical solutions that resonate with our merchants and partners. You will also drive cross-team projects that standardize our approach to API development and data schemas, ensuring consistent implementation of best practices across the organization. Beyond features, you will also work on modernization, working across multiple teams to modernize our systems and deliver innovative online payment solutions. You will be instrumental in containerizing applications, splitting monolithic codebases into microservices, and migrating on-premises workloads to the cloud. In addition, you will enable process improvements through robust DevOps practices, incorporating comprehensive release management strategies and optimized CI/CD pipelines. Collaborating with product managers, tech leads, and engineering teams, you will define technology roadmaps, communicate architectural decisions, and mentor engineers in advanced technical approaches. This position requires a solid track record of delivering large-scale, reliable, and secure software solutions. While we prefer C# expertise, knowledge of other modern programming languages is also welcome. Basic Qualifications 15+ years of relevant work experience with a Bachelor s Degree or with an Advanced degree. Advanced level coding skills in C#, .Net Core, ASP.Net. Java experience is a plus Solid experience

We are looking for a skilled PMO professional with 7 to 10 years of hands-on experience in Project management, Change Release Management, and QA. The ideal candidate will have a strong background in project management and excellent analytical skills. This position is based in Hybrid-Bangalore/Chennai. Roles and Responsibility Manage and coordinate projects from initiation to delivery, ensuring timely completion and quality results. Develop and implement project plans, resource allocation, and risk management strategies. Collaborate with cross-functional teams to identify and mitigate potential risks and issues. Conduct change release management activities, including testing and validation of new changes. Analyze project performance data to identify areas for improvement and optimize processes. Ensure compliance with organizational policies and procedures, as well as industry standards and best practices. Job Minimum 7 years of experience in project management, with a focus on Change Release Management and QA. Strong knowledge of project management methodologies, tools, and techniques. Excellent analytical, problem-solving, and communication skills. Ability to work effectively in a fast-paced environment with multiple priorities and deadlines. Experience working with Genpact or similar clients is an added advantage. A graduate degree in any field is required; a postgraduate degree is preferred. This is a full-time, long-term job opportunity with us.

We are looking for a skilled professional with 7 to 11 years of experience in Salesforce development and architecture, focusing on Veeva CRM. The ideal candidate will have a strong background in designing and architecting Veeva CRM and Salesforce solutions. Roles and Responsibility Lead the design and architecture of Veeva CRM and Salesforce solutions, aligning with business objectives and industry best practices. Oversee the implementation of Salesforce features and Veeva CRM configurations, including workflow automation, data integration, and user interfaces. Collaborate with business stakeholders to gather requirements and translate them into technical specifications and scalable solutions. Develop and maintain custom applications and integrations using Salesforce technologies such as Apex, Visualforce, Lightning Components, and API integrations. Provide technical leadership and mentorship to junior developers, guiding them in developing robust and efficient solutions. Conduct code reviews to ensure adherence to coding standards, security guidelines, and performance optimization. Troubleshoot complex technical issues and provide timely resolutions to ensure seamless product performance. Manage and ensure data integrity within Salesforce and Veeva CRM systems, implementing best practices for data management. Collaborate with IT and other departments to integrate Salesforce with other business systems and data sources. Job At least 7-11 years of experience in Salesforce development and architecture, with a strong focus on Veeva CRM. Proficiency with Salesforce development tools, including Apex, Visualforce, Lightning Web Components, and Data Loader. Experience with Veeva CRM configurations and customizations. Excellent understanding of Salesforce security, scalability, and performance methods. Strong skills in API integration, data migration, and release management. Knowledge of integrating with external systems using REST/SOAP APIs, middleware, and other integration technologies. Experience with data management, including data modeling, data cleansing, and data governance. Salesforce certifications are highly desirable. Ability to work effectively in a fast-paced and dynamic environment with shifting priorities. Excellent problem-solving skills and high attention to detail. Strong communication skills to effectively articulate complex concepts to both technical and non-technical audiences.

We are looking for a skilled Software Configuration Engineer with 6 to 8 years of experience to join our team. The ideal candidate will implement the configuration management plan as directed by the Configuration Lead, assisting in the design of software configuration and customization to align with business process design and application requirements. Roles and Responsibility Collaborate and manage the team to perform, making key decisions and providing solutions to problems across multiple teams. Facilitate training sessions for junior team members to enhance their understanding of configuration management. Monitor and evaluate the effectiveness of configuration processes, suggesting improvements. Engage with multiple teams to contribute to key decisions and provide solutions to problems. Analyze and troubleshoot configuration issues, providing technical support to the team. Develop and maintain documentation of configuration management processes and procedures. Job Proficiency in SAP Quality Management (QM) is mandatory. Strong understanding of software configuration management principles and experience with software customization and integration. Familiarity with business process design methodologies and ability to analyze and troubleshoot configuration issues. Experience working with various teams to facilitate smooth integration and functionality of software. Strong problem-solving skills and ability to provide solutions to problems across multiple teams. Excellent communication and interpersonal skills, with the ability to collaborate and manage the team.

We are seeking a proactive and detail-oriented Mobile Release Engineer to manage and streamline the release process for our mobile applications across iOS and Android platforms. The ideal candidate will have hands-on experience with app store deployments, performance monitoring, CI/CD pipelines, and cross-functional collaboration in a federated team environment. Primary Responsibilities: Manage end-to-end mobile app releases on App Store and Google Play Store, ensuring timely and quality deployments. Monitor app performance using tools like Datadog, Grafana, and other observability platforms. Coordinate with federated teams across geographies, leading release calls and ensuring alignment on timelines and deliverables. Utilize GitHub and GitHub Actions for version control, CI/CD workflows, and cherry-picking commits for hotfixes and patch releases. Handle ServiceNow operations including change requests, issue triaging, assignment, and ensuring adherence to SLOs. Collaborate with QA and development teams to identify and execute production and regression test cases. Work closely with business stakeholders, product managers, and engineering teams to align on release goals and priorities. Contribute to initiatives focused on AI-driven automation and process optimization.(Preferred) Familiarity with AWS and cloud-native architectures Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Bachelors degree in Computer Science, Engineering, or a related field Experience: 3+ years of experience in mobile app release management or DevOps Proven experience in developing mobile applications using React Native Experience working in agile, federated team environments. Solid understanding of CI/CD pipelines and automation tools Proven excellent communication and coordination skills Passion for automation, innovation, and continuous improvement

Overall Objectives of Job The Workplace Service department is responsible for operation of a modern workplace for all employees and partners of the Allianz Group This includes notebooks, applications, desktops, virtual clients (AVC/VDI), file services, Office 365, mailing, and other products The Product Owner for Unified Release Management oversees the end-to-end release processes for dedicated and virtual clients, ensuring alignment with business goals and client needs They collaborate with cross-functional teams to plan and execute release activities, maintaining schedules for timely software delivery This role requires strong communication, stakeholder management skills, and experience with agile methodologies The Product Owner (PO) is accountable for maximizing the customer\u2019s value of the product resulting from the work of the team He / she is the sole person responsible for creating and prioritizing the Product Backlog He / she must define vision of the product in close alignment with various global or local stakeholder across multiple hierarchical levels He/ she needs to understand customers, market, competition, and needs to be able to identify trends and opportunities in each of these areas PART 3 Qualification & Experience Bachelor Degree preferably in IT, Business Administration or comparable degree Experience in managing releases for notebooks, virtual clients, and Mobile devices Knowledge of industry best practices for release management PART 4 Skills/Specific Tasks/Activities performed Group Technical (e g Coding (Java), Testing (Unit)) Functional / Domain (e g Underwriting, Claims Mgmt ) Accountable for maximizing the value of the product, resulting from the work of the agile team that is responsible for the delivery of the product increments Prioritizes and manages the Product Backlog, including clearly expressing Product Backlog items, ordering the items to best achieve goals and missions, representing the desires of the stakeholders in the Product Backlog and ensuring that the Product Backlog is visible Manages cross functional dependencies between epics and user stories in alignment with stakeholders Links objectives to key results to increase transparency how the outcomes of the product contribute to important priorities throughout the organization Ensures that the Team understands the backlog items to the needed level Ensures that product increments are delivered in high quality and iteratively considering customer and stakeholder feedback thus ensuring continuous product improvement Clearly points out and provides solutions for product-related impediments Collaborates with other Product Owners Business / Client Engagement (e g Marketing, Consulting) Develops a clear customer-centric vision, strategy, and roadmap for the product Liaises with technical experts, delivery experts or respective service providers to ensure the service is balanced between both standard solutions and customer needs Regularly provides communicates updates and creates transparency towards the customer on what the Scrum Agile Team will work on next People Engagement (e g Hiring, Training etc ) Administrative / Compliance (e g Documentation, Quality etc ) Other tasks (any special / short term tasks that are occasional) Allianz Group is one of the most trusted insurance and asset management companies in the world Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation Join us Lets care for tomorrow

Job Title: Technical Lead. (1) Key responsibilities: Design, develop, and maintain highly scalable backend systems in the Capital Market domain. Solution Architecting, design, effort and timeline estimates and building and maintaining the same Lead the implementation of AWS solutions and best practices, ensuring security, scalability, and reliability. Overall ownership of the technical project planning, underlying solutions developed and deployed by the development team. Create strong practices around test driven development, automating delivery of applications with strong CI/CD practices. Qualifications: 4-6 years relevant experience hands-on and lead level proven experience in managing a large scale work-load, expertise in building large complex platforms, low latency, real-time, highly secured, platforms with millions of users. Expertise in backend development using programming languages like Node, Go Lang, Java, Python, or equivalent languages. Proven expertise in AWS services, particularly in architecting and implementing solutions for large-scale projects. AWS certifications (e.g., AWS Certified Solutions Architect, Professional / Specialty certification) are a strong advantage. Has gained extensive experience in utilizing caching technologies like Redis and Memcached. Familiarity with containerization and orchestration technologies like Docker and Kubernetes is advantageous. Proficiency in widely used technologies such as REST web services, OAuth, JSON, XML, and SQL is also desirable. Capacity for adopting a product-oriented perspective. Experience working on large, complex transactional systems is preferred. Hands on experience in Designing, Coding and release management.

About the Role Were seeking an experienced IT Change Manager with a strong IT background to own the end-to-end change lifecycle. Youll ensure structured, low-risk execution of IT changes by leveraging ITIL best practices, stakeholder coordination, and service excellence. Key Responsibilities Manage the full change lifecycle: intake, classification, risk assessment, approval, scheduling, implementation, validation, and closure. Integrate change activities with incident, problem, release, risk, and service request processes. Perform impact and risk assessments, defining rollback strategies and mitigation plans. Ensure alignment with SLAs and service request fulfillment, maintaining stakeholder communication throughout the process. Use ticketing tools (e.g. ServiceNow, Jira, BMC) to log and track all change records and dashboards. Enforce adherence to change policies and audit compliance. Monitor change metricslead time, failure rates, rework—and drive process enhancement. Skills & Qualifications 3+ years’ experience in IT change management or closely related ITIL practices (incident/problem/release). Solid foundation in ITIL frameworks, especially Change Management. Familiarity with IT ticketing systems (e.g. ServiceNow, Jira, BMC, HP Service Manager, ITSM). Excellent communication skills—comfortable running CABs, aligning technical & business stakeholders. Positive, collaborative “can-do” attitude, always solution-oriented. Preferred ITIL Foundation or higher certification.

About the role: Set your sights on a role making a real difference in the healthcare system. Were looking for a self-motivated Service Transition Coordinator professional to join our team. The Service Transition position will involve Change and Release Management responsibilities . We have a relentless focus on driving results for our customers and enabling them to invest more into patient care; in turn, this allows us to continue to grow our company and your career . This person will have the ability to understand and implement ITSM Service Transition strategies for Change and Release Management. Service Transition Coordinator should look for ways to streamline and improve the Service Transition process es and SDL C interrelated process es . This position will t ake part in other ITSM processes, or as required perform as a back up to maintain operational activities within the Service Transition team. General Skill Set: Technical Graduate (B.Tech/BE/MCA/BCA/MSc/BSc-Computer Science) or equivalent academic qualification. 2-4 years of previousChange & Release Management (ITIL) experience 2-4 years of experience in information systems operations environment in systems analysis or development Knowledge of software development lifecycle (SDLC) Written and verbal communication skills are a must General PC knowledge including Microsoft Office (Excel and Word), Demonstrated effective experience in working with Agile and Scrum teams Demonstrated effective oral and written communication skills Demonstrated ability to coordinate cross-functional work teams toward task completion Demonstrated effective analytical skills Demonstrated active listening skills Energetic and proactive with a "can-do" attitude Flexible and adaptable; able to work in ambiguous situations Must be a team player and able to work collaboratively with and through others Experience of ITSM tool sets preferably Service Now Certification in ITIL Foundations v4 Experience with Project Management practices Your day to day activity will include for Change & Release Management coordinator : Change: Effectively manage the end to end change lifecycle and identify process improvements where possible. Conduct impact analyses, assess change readiness and identify key stakeholders Day to day management of change requests Identification and allocation of relevant change approvals Support change management at the organizational level Support the design, development, delivery and management of communications Conducting & verifying post implementation reviews, investigating issues arising out of change implementation Responsible to review Change Schedule (CS) for conflicts Responsible for education of the Change Management process Drive continuous improvements to the quality and efficiency of the change management process Responsible for drafting of business wide communications for outages Involved in the implementation of the Asset Management process and recording of modifications in relationship to changes Report Change Management activities to all levels of management. Release: Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes Manage relationships and coordinate work between different teams at different locations Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews Produce and/or review Deployment and Implementation Plans Weekly Release Reporting Communicate release details and schedules to the Business as required Negotiate, plan and manage all release activities Work with release engineers to understand impacts of branches and code merges Maintains the release schedule for all core services and ensure alignment across key partners and vendors. Continually work towards making improvements in the release process Lead and co-ordinate the Go-Live activities including the execution of the deployment Plans and checklists. Participate in Change meetings to discuss release scope and/or roadblocks Maintains a release repository and manages key information such as build and release procedures, dependencies, and notification lists

We are looking for a Cloud Technology Manager who will manage Cloud Platform for our strategic Identity & Access Management GCP based application. The role is to set up, stabilize, manage the platform activities for this GCP application, it also includes further activities to enable the management of the platform: Vendor Engagement, Migration from On-Premises to Cloud, Production Incident Management, Audit Coordination, Compliant Requirement Enablement. The team Access Lifecycle Solutions within the area Identity & Access Management (IAM) is responsible for providing centralized Identity & Access Management solutions. These provide permissions and roles to application users and recertification of those in a standardized and compliant process. The assignment and revocation of roles can either be automated or manual. There is currently multi-year Cloud Migration Program, transferring these 5 legacy IAM applications from On-Premises to GCP hosted ForgeRock product, namely Accessio . This application was live since 2023, providing certain Request, Approval, Provisioning and Recertification and further IAM services. In upcoming years, more IAM services of various asset scopes will be added through the migration program. This role demands a strategic leader with strong technical skills in GCP, experience in cloud security, and expertise in managing enterprise IAM applications on GCP while ensuring seamless cloud operations. Your key responsibilities GCP Platform management , this includes Oversee GCP cloud environments, ensuring optimal performance, scalability, and security. Manage GCP based applications, projects, networking, storage, and compute resources. Collaborate with DevOps teams to implement CI/CD pipelines using Cloud Build, Artifact Registry, and Git repositories. Oversee GCP cloud repositories, ensuring proper version control and release management. Manage Artifact Registry, Cloud Source Repositories, and Terraform automation. Conduct security assessments, vulnerability scans, and penetration testing. Set up the automation patching, upgrade process for GCP component to ensure compliant requirement. Define and implement disaster recovery (DR) and backup strategies for applications hosted on GCP. Manage Recertification services as subset of IAM, this includes Vendor management : Review Run-the-Bank contracts for both operations and engineering teams; suggest change to adapt with new business and compliant requirements; drive the negotiation with vendor and procurement team to final agreement; perform Vendor Risk Management and Vendor Assessment to ensure compliance around Vendor Management; review Vendor performance per agreed SLA/KPI and further agreements in the contract, and release invoice accordingly. Migration Lead of legacy onPrem recertification applications to Cloud; responsible for the technical part of the migration (non-functional requirement, interfaces, design); support migration team to unblock the technical issues by engaging with various stakeholders; ensure the migration plan, report transparent to team, management. Your skills and experience Skills: Completed degree in IT or a comparable qualification. GCP Cloud Engineer Professional certificate, GCP Security Engineer, or equivalent preferred. Excellent communication skills (English fluent, German is a plus) Very strong analytical and problem-solving skills Ability to work under pressure, reliability, flexibility, and leadership High degree of customer orientation Experiences: Experience in Cloud Technology, with a focus on Google Cloud Platform (GCP). Strong expertise in GCP infrastructure components (Compute, Storage, Networking, IAM, Security, and Kubernetes). Hands-on experience with GCP IAM, Cloud Security, and compliance frameworks. Expertise in SDLC, DevOps, CI/CD pipelines, and application release management within GCP. Experience with IAM solutions such as Forgerock, Sailpoint prefereable Experience in application vulnerability management and security best practices. Knowledge of disaster recovery planning and implementation in GCP. Proficiency in Terraform, Kubernetes (GKE), Cloud Functions, and serverless architectures. Experience in Production Services &managing technology of larger, complex IT systems Experience in managing vendor teams, including experience working with the contract negotiation Knowledge of access lifecycle systems (with a focus on request & approval, provisioning, recertification, admissions/exits) is desired. Dev/Ops Knowledge of Mainframe access, Active Directory access, and Cloud solutions is a plus Minimum of 8 years of experience

Kore ai is a pioneering force in enterprise AI transformation, empowering organizations through our comprehensive agentic AI platform With innovative offerings across "AI for Service," "AI for Work," and "AI for Process," we're enabling over 400+ Global 2000 companies to fundamentally reimagine their operations, customer experiences and employee productivity Our end-to-end platform enables enterprises to build, deploy, manage, monitor, and continuously improve agentic applications at scale We've automated over 1 billion interactions every year with voice and digital AI in customer service, and transformed employee experiences for tens of thousands of employees through productivity and AI-driven workflow automation Recognized as a leader by Gartner, Forrester, IDC, ISG, and Everest, Kore ai has secured Series D funding of $150M, including strategic investment from NVIDIA to drive Enterprise AI innovation Founded in 2014 and headquartered in Florida, we maintain a global presence with offices in India, UK, Germany, Korea, and Japan You can find full press coverage at https://kore com/press/ POSITION SUMMARY: As a Senior Release Manager, you are responsible for coordinating and managing the release of software or product updates You work closely with development teams, product managers, quality assurance teams, and other key stakeholders to ensure successful and efficient software releases to the cloud To be effective in this role, you as a Release Manager should possess the skills such as Attention to detail, Risk Management, Change Management among others In this role you are expected to use Jira and hence an advance knowledge on Jira software is ideal for this role LOCATION: Hyderabad (Work from Office) Responsibilities Plan, coordinate, and execute releases for a multi-tenant Platform as a Service (PaaS) product across cloud, VPC, and on-premises environments Continuous improvement to streamline release management processes, policies, and standards and identify automation opportunities Create and maintain release schedules for bi-weekly patch releases and quarterly major releases Develop deployment instructions for upgrades across versions and collaborate with the DevOps team Conduct risk assessments and mitigate potential disruptions during release cycles Coordinate release readiness activities, including testing and validation Manage release documentation, including release notes and deployment guides Oversee smooth deployment of software updates across deployment models Monitor release progress and address issues and dependencies Communicate release status and potential impact to stakeholders Conduct retrospective soon after a release and draft action items to address improvement areas and track them to closure Skills Required Jira Knowledge Advanced skills Jira Confluence Advanced skills Agile knowledge Scrum and/ or Kanban Having SAFe knowledge is an added advantage Certification in one of the following is a must: Scrum/ Kanban/ SAFe A good understanding of ITIL v4 is a Must, while having a certification is an added advantage 7+ Years of Relevant Experience in Change and Release Management and Jira Proven experience as a Release Manager in a product company Strong understanding of release management principles and best practices Superior knowledge of Agile and DevOps methodologies Proficiency in Jira Confluence is a must Excellent project management and problem-solving skills Effective communication and collaboration abilities Attention to detail and commitment to quality Flexibility and adaptability in a fast-paced environment Continuous learning mindset Having ITIL certification in Service Management is an added advantage Education Qualification Bachelors degree in Computer Science Engineering / Information Technology OR Masters in computer applications Why Join Us At Kore ai, you won't be maintaining quality for conventional software?you'll be defining what quality means for an entirely new category of platform technology that enables enterprise-scale agentic applications Your work will directly influence how the world's leading organizations build, deploy, and trust AI systems, establishing standards that could transform the industry Join us in building not just a better platform, but the frameworks that ensure enterprise agentic applications deliver on their transformative promise safely, effectively, and responsibly at scale

Role Summary Akrivia HCM is looking for an experienced Release Manager to own the end-to-end movement of code from merge to “available for users” across our web, mobile, and API platforms. You will coordinate cross-functional teams, enforce quality gates, automate delivery pipelines, and make sure every release lands predictably, safely, and with clear business impact. Key Responsibilities Plan & Schedule Publish rolling release calendar, freeze windows, and cut-off dates. Drive release scoping meetings with Product, Engineering, QA, Design, Security, and Customer Success. Gate & Qualify Verify CI/CD pipeline status, security scans, performance and accessibility test results. Chair go/no-go reviews and stop the line when critical gates fail. Deploy & Enable Orchestrate environment promotions (Dev QA Stage Prod) via GitOps/ArgoCD. Manage phased rollouts and feature-flag toggles; oversee App Store / Play Store submissions for mobile builds. Monitor & Recover Track live KPIs (latency, error rate, crash-free sessions) during and after releases; trigger rollback when required. Lead incident communication until service health is fully restored. Communicate Send timely status updates, go/no-go notifications, and customer-facing release notes. Keep a single “risk board” of blocking issues visible to all stakeholders. Improve & Automate Run post-release retrospectives, convert learnings into pipeline automation, templates, and checklists. Track and report KPIs: Planned vs Actual release dates, Change Failure Rate, MTTR, and Release Lead Time. Must-Have Qualifications Proven track record of managing at least 3+ years of releases for a high-traffic SaaS product or mobile + web ecosystem. Strong hands-on knowledge of CI/CD pipelines (GitHub Actions / GitLab CI / Jenkins), container orchestration (Kubernetes/EKS), and package promotion strategies. Familiarity with GitOps tools (ArgoCD or Flux) and Infrastructure-as-Code (Terraform/Helm). Experience coordinating App Store / Play Store submission cycles and phased rollouts. Deep understanding of release metrics: lead time, deployment frequency, change failure rate, MTTR. Excellent communication and stakeholder-management skills; can drive decisions with data under tight timelines. Good-to-Have Skills Exposure to AWS Well-Architected or other cloud cost / reliability audits. Knowledge of feature-flag platforms (LaunchDarkly, ConfigCat) and A/B testing rollouts. Working familiarity with SOC 2 / ISO 27001 controls and audit evidence requirements. Experience automating mobile build pipelines with Fastlane or Codemagic. Certification: AWS DevOps Engineer Pro / Certified Kubernetes Admin / PMI-ACP / SAFe.

So, what’s the role all about? We are seeking to hire a Release Manager to join the NICE CXone Mpower Proactive AI Agent Engineering team. This pivotal role involves driving and coordinating all software release activities to deliver the Proactive AI Agent platform. The Release Manager will lead efforts to continually enhance release management processes, increase automation, and ensure high-quality releases that meet a 99.99% uptime SLA. How will you make an impact? Own and drive the end-to-end software release process across Proactive AI Agent teams. Coordinate project planning, scheduling, and activity management to ensure on-time and effective delivery of high-quality, enterprise releases. Lead cross-functional teams—including R&D Engineering, QA, Product Management, Marketing, Documentation, Training, Operations, and Support—for releases of varying size and complexity. Communicate professionally with internal and external stakeholders and represent the Release Management team with clarity and leadership. Ensure readiness and success criteria are met in alignment with business requirements in collaboration with Product Operations. Manage R&D change control processes and support ITIL Problem and Change Management efforts, including root cause analysis and continual improvement. Support early customer access programs (Beta) and drive communication plans, milestone tracking, and issue escalation. Assist in developing automation and scripting to streamline and enhance the software development lifecycle (SDLC), minimize manual tasks, and improve deployment reliability. Support releases during off-hours including nights and weekends as necessary. Guide software developers and business units through deployment and testing processes. Have you got what it takes? Required Bachelor’s degree in information systems, Computer Science, or related field (or equivalent work experience). 4+ years in the SDLC with experience managing multiple concurrent software releases. 1+ years of Project or Release Management experience. Familiarity with SDLC, release readiness, and enterprise-level software applications. Skills & Competencies: Understanding of software applications, systems implementations, and IT infrastructure (applications, databases, networking, telecom). Strong analytical and problem-solving skills with keen attention to detail. Exceptional communication, collaboration, facilitation, and organizational abilities. Proven ability to prioritize, manage multiple initiatives, and deliver under pressure in deadline-driven environments. Solid grasp of QA testing principles and ability to critically evaluate and support testing processes. Knowledge of Configuration Management and CI/CD practices is desirable. Previous experience in software development or application testing is a plus. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7704 Reporting into: Tech Manager, CX Role Type: Individual Contributor.

We are seeking an experienced Product Manager with a background in Salesforce and a strong understanding of product development. The ideal candidate will have at least 5 years of experience in product management, an MBA, and be willing to work from our Noida office. The role also requires flexibility to work in the USA shift 2-3 days a month to collaborate with US clients. Key Responsibilities: - Manage the product development lifecycle, from ideation to launch, ensuring alignment with business goals and market needs. - Collaborate with cross-functional teams, including sales, marketing, and development, to ensure successful product releases. - Utilize Salesforce, particularly Sales Cloud, to drive product strategy and improve user experience. - Engage with US clients to gather feedback, understand their needs, and ensure our products meet market demands. - Develop and maintain product roadmaps, prioritizing features based on customer value and business impact. - Provide leadership and guidance to the product team, fostering a high-performing and collaborative environment. - Monitor product performance, gather user feedback, and make data-driven decisions to enhance product offerings. - Develop and communicate the product vision and strategy aligned with company objectives. - Conduct market research and competitor analysis quarterly to identify new opportunities and gaps. - Define and update the product roadmap based on cost analysis, customer needs, and business impact. - Utilize tools like Salesforce App Analytics and In-App Guidance to inform strategic decisions. - Manage vendor relationships, negotiate pricing, and ensure compliance with company standards. - Keep product pricing updated and collaborate with vendors to resolve operational issues. - Define key product metrics and track performance to measure success. - Create dashboards and reports to analyze product trends and share insights with management. - Apply in-depth product knowledge to align solutions with industry verticals. Skills and Qualifications: - Proven experience as a Product Manager or similar role with at least 5 years in product management. - Proficiency in Salesforce, particularly Sales Cloud, is highly preferred. - Strong leadership, communication, and collaboration skills. - Proficiency in Agile methodologies and experience in product roadmapping and release management. - Excellent written and verbal communication skills in English. - Knowledge of industry standards, compliance regulations, and best practices in product management. - MBA or equivalent advanced degree preferred. - Willingness to work in Noida office and flexibility to work in USA shift (till 3pm - 12 am) 2-3 days a month.

Responsibilities Experience level: 7 - 9 years Role overview: Provide technical expertise and leadership in AWS development, cloud migration, solution architecture, DevOps and CI/CD pipeline In addition to technical expertise, this role requires strong coaching and communication skills Skills: Should have relevant work experience with :- Should have strong data background and has 5+ years of experience in data concepts such as DWH, ODS, ESDL, Datamart Strong tech competencies in AWS and Python Must Have Hands-on experience with AWS Service-S3, Lambda, Athena, IAM, CloudWatch, CloudFormation templates Strong concepts also expected Hands-on experience with AWS DB services likes RDS, Redshift, DynamoDB, DataLake Hands-on experience with AWS ETL: GLUE Good Python knowledge with understanding of data types, error handling, best coding practices Atleast basic understanding of Python framework like Addo or Django Experience on any CI/CD pipeline Should have experience on Reporting Tool- PowerBI Preffered Key Responsibilities: Delivery Prepare and execute delivery plan for timely and quality delivery Allocate work, monitor and track progress (including cross-discipline deliveries / modules etc) Contribute towards discipline specific delivery activities like Design Review, Release Management, etc Work with stakeholders to ensure timely completion of deliverables Provide required discipline leadership to the team with hands on support Qualifications Other skills/Personal Attributes Required: Process Adherence Ensure Compliance with PGS / BU specific SDLC / Execution practices (like defect management, prevention, efforts tracking etc) Work with Delivery manager for project reviews, action items, and continuous improvement Identify and handle delivery risks and dependencies Prepare and maintain delivery metrics Drive Release planning and co-ordination Team Provide inputs to Delivery Manager for appraisals & development plans for team members Mentor team members to build application/system expertise in the relevant domain Other Contribution Participate in BU level initiatives such as Knowledge Management, Operational Efficiency, etc Skills: Good to Have : Github SNS, SQS, QuickSight, AWS CDK/SDK Additional Information Education: GraduateBachelors degree (any stream) Reporting relationship: This position will report to Delivery Manager / Senior Delivery Manager Other: Sound technical skills, inter personal skills, good experience in estimation methodologies, excellent communication and time management skills required Understanding of system workflow, application workflow within the system, interfaces with other systems High level understanding of business processes performed by system Flexibility and stretch mindset Competencies: Make sound business decision Embrace Change Build strong Partnership Get results Act Strategically Lead Cultivate Talent

Manage multi-disciplinary team of 70-80 people, consisting of Architects, Project Managers, Developers, Verification and Validation engineers Strong collaboration and stakeholder management in the Business line. Key stake holders are Engineering program managers, Program Directors and PL R & D Managers located in India and Europe. Own the Content and Delivery of the software for different product lines in the BL. Resource Pipeline management and competence management of the team according to the automotive requirements Manage the subcontractors and outsourcing companies delivering services to the projects Influence technical strategies, site strategies and business directions that consistently improve the productivity of the software teams and contribute to faster time to market of the products. Functional reporting to the Global - Software Engineering Manager. Must Have: Technical manager who can lead a team of strong firmware and software engineers developing infotainment and radar products Have 10+ years experience in leading teams developing embedded products with focus on firmware and application software development Proven experience delivering Software Development Kits and tools for high end microcontrollers At least 5 years experience in managing complex long duration technical projects with leadership to technical experts and adequate people management skills. Experienced in change management, SW development processes like SW Build, Test and Release management Basic knowledge of all areas of IC development: Directing, Coaching and motivating senior team members. Skills in negotiations, influencing and dealing with conflicting interests. Proven record in stepping in (and fast development) in new areas, eager to learn, develop, adopt and implement new methods. Strong communicator to management stake holders at the high level of abstraction and must be on eye level with communication to SW/HW architects. You have good communication skills and experience in presenting yourself and your team, both orally and in writing in English You have a bachelors degree in Electronics and Communication Engineering. Preferred: Experience with multi-disciplinary / multi-sites located in Germany, Netherlands, France and India Experience in Software Development for Automotive domain masters degree in Embedded Systems Good understanding and experience of Project Management methodologies like PMP, SAFe/Agile Experience in System Engineering in a embedded environment Leadership skills to inspire and motivate a high performing team Experience in ramping up teams in new and unfamiliar domains Experience in working with Product management and Marketing to define/clarify the customer requirements and expectations

Job Description : Mandatory Skills Shell scripting Azure DevOps Pipelines End-to-End Release Management CI/CD tools (Jenkins, Azure DevOps) SonarQube Terraform, Ansible, ARM templates Containerization (Docker, Kubernetes) Monitoring tools (Azure Monitor, Prometheus, Grafana) Azure permissions and user management Azure DevOps dashboards for KPIs and release status tracking Preferred Skills: DevOps practices Cloud Platforms (Azure, AWS, GCP) Version Control (Git, GitHub, GitLab) Infrastructure as Code (IaC) MANAGERIAL / BEHAVIORAL SKILLS: Strong collaboration and communication skills Ability to work effectively across development, QA, and operations teams Good troubleshooting and problem-solving abilities Project specific work requirements: Oversee full release management lifecycle Automate infrastructure provisioning Manage and monitor containerized environments Implement and manage Azure DevOps boards, user access, permissions, and workflows Collaborate with cross-functional teams to ensure smooth deployment and scaling Role and Responsibilities: Develop and maintain CI/CD pipelines using Azure DevOps Oversee end-to-end release management, including deployment and rollback strategies Automate infrastructure provisioning using Terraform, Ansible, or ARM templates Manage Docker and Kubernetes containerized environments Implement DevOps practices and security in the CI/CD pipeline Build and manage Azure DevOps dashboards for key performance indicators and release statuses Oversee and manage Azure permissions, user access, and workflow configurations

Job Title Tech Lead dot Net Location Pune Qualification BE/B. Tech(CS/IT)/MCA/M. Tech *** We are seeking a highly skilled Tech Lead with expertise in the latest . NET framework and hands-on coding experience. The ideal candidate will have a strong background in Digital Twin and Building Management Systems (BMS) domains, along with excellent problem-solving abilities to devise solutions for complex issues. **Key Responsibilities* - Lead and mentor a team of developers, providing guidance and support to ensure successful project delivery. - Collaborate with stakeholders to understand requirements and communicate technical solutions effectively. - Design and implement robust system architectures. - Develop and maintain high-quality code using the latest . NET framework. - Utilize database skills to manage and optimize data storage and retrieval. - Work with React for front-end development (preferred). - Manage code merging branches and release management. - Drive epics to conclusion and deliver complex stories along with team-leading activities. - Conduct code reviews to ensure quality and adherence to standards. - Derive solutions for complex problem statements. - Utilize knowledge of Kafka, Redis, and GraphQL for efficient data processing and management. **Requirements* - Expertise in the . NET framework. - Hands-on coding experience. - Knowledge of Digital Twin and BMS domains. - Strong problem-solving skills and ability to devise solutions for difficult problems. - Excellent communication skills. - Proficiency in system design. - Good database management skills. - Familiarity with React ts. - Experience in release management. - Ability to drive epics to conclusion and deliver complex stories. - Ability to mentor junior team members and assist with their deliverables. - Ability to conduct code reviews and ensure quality standards. - Knowledge of Kafka, Redis, GraphQL, Docker, and Kubernetes. - Utilize database skills to manage and optimize data storage and retrieval. - Work with React for front-end development (preferred). - Ensure clear communication and coordination within the team and with external stakeholders. **Qualifications* - Expertise in the latest . NET framework. - Hands-on coding experience. - Knowledge of Digital Twin and BMS domains. - Strong problem-solving skills and ability to devise solutions for difficult problems. - Excellent communication skills. - Proficiency in system design. - Good database management skills. - Familiarity with React, CI/CD, and GitHub release management (preferred). - Ability to mentor junior team members and assist with their deliverables.

Design, develop, and maintain ServiceNow applications and workflows to enhance our Developer Experience platform Architect and implement innovative solutions to streamline Developer Experience processes and eliminate manual work Create and optimize ServiceNow integrations with existing tools and systems in our software delivery pipeline Conduct vulnerability assessments and implement security enhancements within the ServiceNow environment Perform root cause analysis on incidents, providing detailed documentation and actionable insights to development teams Develop and maintain comprehensive technical documentation for all custom ServiceNow implementations Proactively identify system inefficiencies and implement solutions to prevent recurring issues Collaborate with stakeholders across Engineering, Operations, Security, and Product teams to align ServiceNow capabilities with business requirements Be a mentor for colleagues and help promote knowledge-sharing To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AIs potential impact on the function or industry. Bachelors degree in Computer Science, Information Technology, or related field 5+ years on ServiceNow Development experince Strong proficiency in backend development using JavaScript Working knowledge of RESTful APIs, web services, and integration methodologies Experience with agile development methodologies and tools Strong problem-solving skills with the ability to adapt quickly to changing technical requirements Excellent communication skills with ability to translate technical concepts to non-technical stakeholders Preferred Qualifications Proven ServiceNow platform development expertise ServiceNow Certified System Administrator certification mandatory ServiceNow Certified Application Development certification is mandatory and Implementation Specialist certification is preferred Experience implementing and maintaining ServiceNow integrations with DevOps tools (Jenkins, GitHub, Jira) Proven track record of analyzing operational data to identify trends and implement process improvements Experience with additional programming languages such as Python Demonstrated experience implementing DevOps practices, CI/CD pipelines, and release management workflows