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CRM Head (Real Estate Experience) TRU Dwellings

8.0 - 12.0 years

0 Lacs

karnataka

On-site

You are an experienced Senior CRM Manager responsible for leading customer relationship management strategies, enhancing client satisfaction, and driving customer retention in the construction and real estate sector. Your role involves developing and implementing CRM strategies to improve customer experience and loyalty. You will manage customer queries, grievances, and escalations, ensuring timely resolution. Monitoring and analyzing customer feedback to enhance service standards is a key aspect of your responsibilities. You will collaborate with sales, legal, finance, and project teams to ensure smooth transactions. Additionally, you will optimize CRM tools and software for efficient data ...

Posted 3 months ago

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