Relationship Manager

Job Description: Relationship Manager (RM)

Job Title: Relationship Manager (RM)
Department: Sales & Relationship Management
Job Type: Full-Time
Work Mode: Field Sales + Lead Generation

Job Summary

We are looking for a proactive and customer-focused Relationship Manager responsible for acquiring new clients, generating leads independently, building long-term customer relationships, and driving business growth. The candidate will be expected to conduct field visits, identify potential customers, promote the company's products and services, and achieve assigned sales targets.

Key Responsibilities

• Field Sales: Conduct regular field visits and face-to-face meetings with prospective and existing clients to promote the company's products and services.
• Self-Generated Lead Generation: Independently identify and generate new leads through networking, cold calling, referrals, market research, and field activities.
• Client Acquisition: Approach potential customers, understand their needs, explain suitable products and services, and convert prospects into clients.
• Relationship Management: Build and maintain strong, long-term relationships with clients to ensure customer satisfaction and business retention.
• Business Development: Identify new business opportunities, explore potential markets, and expand the company's client base.
• Product Knowledge & Presentation: Explain the company's products and services clearly and address customer queries professionally.
• Client Follow-ups: Maintain regular communication with prospective and existing clients to improve conversions and strengthen relationships.
• Customer Support: Assist clients with their queries, service requirements, and coordination with internal teams whenever required.
• Sales Target Achievement: Meet monthly and quarterly targets for lead generation, client acquisition, sales, and revenue.
• Reporting & Documentation: Maintain accurate records of leads, client meetings, field visits, follow-ups, and sales performance.

Required Skills & Qualifications

• Graduate in any stream; relevant sales or relationship management experience will be an advantage.
• Excellent communication, interpersonal, negotiation, and convincing skills.
• Strong customer-handling and relationship-building abilities.
• Ability to generate leads independently rather than relying only on company-provided leads.
• Willingness to travel for field visits and client meetings.
• Strong networking skills and a result-oriented approach.
• Ability to work independently and achieve sales targets.
• Basic knowledge of MS Excel, CRM tools, and sales reporting will be an added advantage.

Experience

• Freshers with strong communication and sales skills can apply.
• Candidates with experience in field sales, client relationship management, business development, or lead generation will be preferred.

Key Expectations

• Independently generate leads and build a strong sales pipeline.
• Focus on both new client acquisition and existing client relationship management.
• Conduct regular field visits and engage directly with potential customers.
• Maintain consistent follow-ups and convert business opportunities into sales.
• Achieve assigned sales and business development targets.

Important Note: This is a field-oriented, target-based role involving direct client interaction, independent lead generation, and regular market visits. Candidates looking exclusively for an office-based role may not be suitable for this position.

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Paid sick time

Work Location: In person