4429 Relationship Jobs - Page 8

Responsibilities: * Manage client relationships through effective communication and issue resolution. * Provide operational support to enhance client engagement.

Roles & Responsibilities: Responsible for acquiring new customers for business banking with a detailed understanding of credit assessment. Knowledge on liability, Forex, trade and client relationships, delinquency management, relationship management, and an analytical mindset. Locations- Ghaziabad, Delhi , Noida

Urgent Vacancy Inside Sales-Tele sales Salary: 20,000 To 36,000CTC Performing counselling for interested candidates by making outbound calls. For more information Apply Now... Required Candidate profile Qualification: Any Graduate Salary:20,000 To 36,000CTC Job Location: MIT Baner To schedule your interview send your CV through WhatsApp (number mentioned below) HR Sayali :- 9158043197 Perks and benefits Performance Bonus and growth opportunities.

Position Title Position Objective Area Sales Manager will be responsible to Achieve Pre-agreed Sales Targets and to maintain customer relationships within an assigned territory. Position Grade Identify, recruit and on-board new channel partners within assigned Area with proper working at Districts level Manage sales activities of partners to generate revenue. Coordinate with partners to create and execute business plans to meet sales goals. Analyze market trends and accordingly develop sales plans to increase brand awareness. Evaluate partner sales performance and recommend improvements. Educate partners about product portfolio and complimentary services offered. Address partner related issues, sales conflicts and pricing issues in a timely manner. Manage sales pipeline, forecast monthly sales and identify new business opportunities. Develop positive working relationship with partners to build business. Stay current with latest developments in marketplace and competitor activities. Communicate up-to-date information about new products and enhancements to partners. Develop process improvements to optimize partner management activities. Work with partners to develop sale proposals, quotations, and pricings. Deliver customer presentations and attend sales meetings and partner conferences. Assist in partner marketing activities such as tradeshows, campaigns and other promotional activities. Principal Responsibility Knowledge Product Knowledge of Switch & Socket, MCB,RCCB, Distribution Boards, Wires & Cables, Conduit Pipe, Metal box. Electrical Market Knowledge. Knowledge of Organized distribution Strategy. Reach & Range selling / ROI calculation is required. Education Graduate in any stream / Post Graduation Experience

• Lead & manage the team ensuring business targets are met. • Manage recruitment of Sales Persons. • Develop & Implement sales strategies to achieve revenue goals. • Provide training & assign task to Sales team. • Manage Performance report of Team. Required Candidate profile -Any Graduation. - Require min 2 year of any Sales experience. - Must be local. - Age up to 40 year. - Last Company documents required. M - piyush@sresthinfo.com M - 7984704065 ( Sr. HR Piyush ) Perks and benefits On Roll Job + High CTC Incentives + Allowances

Max Life Insurance Company Limited is looking for Relationship Manager - CAT Axis to join our dynamic team and embark on a rewarding career journey Building and maintaining positive relationships with clients regular communication, responding to client inquiries and requests, and addressing any issues that arise Understanding client needs and requirements understanding of the client's needs, goals, and objectives in order to provide relevant and effective solutions Identifying and pursuing new business opportunities identify new business opportunities, such as upselling existing products or services, and work with the sales team to close new deals Providing excellent customer service ensuring that clients are satisfied with the products and services they receive Collaborating with internal teams work closely with other internal teams, such as the sales, marketing, and customer service teams, to ensure that clients receive a seamless and positive experience Keeping abreast of industry trends and developments stay informed about industry trends and developments in order to provide relevant advice and recommendations to clients Excellent communication, interpersonal, and negotiation skills Strong problem-solving and decision-making abilities Proficiency in Microsoft Office and customer relationship management (CRM) software

JOB SUMMARY - Drive Bharat Bank segment business in coordination with Axis Regional Head Bharat Bank & MAB Segments, formulating regional business strategies, leveraging and Implementing business directions along with Bharat Bank & MAB leadership in line with organizational objectives and driving sales through team of Relationship managers. Handling sales targets & taking sales initiatives to achieve business goals. Leveraging existing Max life team of Circle Heads, Cluster Managers and RA strength of MLI and influencing to win the mindshare across MLI regional leadership hierarchy JOB SUMMARY - Drive Bharat Bank segment business in coordination with Axis Regional Head Bharat Bank & MAB Segments, formulating regional business strategies, leveraging and Implementing business directions along with Bharat Bank & MAB leadership in line with organizational objectives and driving sales through team of Relationship managers. Handling sales targets & taking sales initiatives to achieve business goals. Leveraging existing Max life team of Circle Heads, Cluster Managers and RA strength of MLI and influencing to win the mindshare across MLI regional leadership hierarchy

Career Opportunities Job Code LPC -SI Date of Posting Position Sr Associate Partner/Associate Partner No. Of Positions 1 Department Agency Function Agency Reporting to Zone Head LPC Band 4A/4B Locations Last date of application JOB SUMMARY Increase Established Agent Advisor Retention & productivity Develop single point relationship with the Top Performing AA s to enhance agent retention Drive Cross Sell to leverage the existing customer base through overall cross sell initiative and campaigns. Drive and Improve Sr ADM and above productivity Leverage Business Insurance and NRI Sales to improve productivity. Leverage Channels (AAP & CEIP) to drive productivity and growth in a Sr ADM and above as well as agent advisor segment. Drive the agency for recognition and rewards platform Drive them for council and MDRT recognitions. KEY RESPONSIBILITIES Establish and develop relationships with Agents, Managing Partner, Associate Partners, Sales Managers and strategize about how to drive sales within the available product range and territory based on regional planning. Identify, educate, train and support Top AA contributors and Sr ADM s and Above and be reactive to their needs. Identify and maintain a list of 75-100 focus agents/ and All Sr ADMand above who are willing and able to increase productivity by prospecting and cross selling, segment focus, Product Focus agent by potential, product bias and location. Develop Ad hoc presentation explaining selling related concepts. Develop presentation skills and product expertise in order to educate and motivate agent and field management on their product line with Sale Stories and BI & NRI (includes industry training and conference) Hold workshops & seminars. Support agent by collecting and communicating product competitiveness data and leverage AAP & CEIP Channels for higher produictivity. MEASURES OF SUCCESS Adj MFYP Cross Sell Sr ADM & Above MFYP Standard Adj MFYP Business Insurance and NRI MDRT/EC/CEO Council Targets AAP and CEIP Active Qualifying Criteria & Who can apply Graduate preferably with an MBA degree Should be G3/M3 in last Performance cycle Should have been in the current role for 15 months and above KNOWLEDGE / SKILLS / ABILITIES High level of relation making skills and ability to build trust High level of action orientation and learning skills Ability to role model Max Life Insurance way of working Ability to work under pressure Good product knowledge and sales process knowledge Career Opportunities Job Code LPC -SI Date of Posting Position Sr Associate Partner/Associate Partner No. Of Positions 1 Department Agency Function Agency Reporting to Zone Head LPC Band 4A/4B Locations Last date of application JOB SUMMARY Increase Established Agent Advisor Retention & productivity Develop single point relationship with the Top Performing AA s to enhance agent retention Drive Cross Sell to leverage the existing customer base through overall cross sell initiative and campaigns. Drive and Improve Sr ADM and above productivity Leverage Business Insurance and NRI Sales to improve productivity. Leverage Channels (AAP & CEIP) to drive productivity and growth in a Sr ADM and above as well as agent advisor segment. Drive the agency for recognition and rewards platform Drive them for council and MDRT recognitions. KEY RESPONSIBILITIES Establish and develop relationships with Agents, Managing Partner, Associate Partners, Sales Managers and strategize about how to drive sales within the available product range and territory based on regional planning. Identify, educate, train and support Top AA contributors and Sr ADM s and Above and be reactive to their needs. Identify and maintain a list of 75-100 focus agents/ and All Sr ADMand above who are willing and able to increase productivity by prospecting and cross selling, segment focus, Product Focus agent by potential, product bias and location. Develop Ad hoc presentation explaining selling related concepts. Develop presentation skills and product expertise in order to educate and motivate agent and field management on their product line with Sale Stories and BI & NRI (includes industry training and conference) Hold workshops & seminars. Support agent by collecting and communicating product competitiveness data and leverage AAP & CEIP Channels for higher produictivity. MEASURES OF SUCCESS Adj MFYP Cross Sell Sr ADM & Above MFYP Standard Adj MFYP Business Insurance and NRI MDRT/EC/CEO Council Targets AAP and CEIP Active Qualifying Criteria & Who can apply Graduate preferably with an MBA degree Should be G3/M3 in last Performance cycle Should have been in the current role for 15 months and above KNOWLEDGE / SKILLS / ABILITIES High level of relation making skills and ability to build trust High level of action orientation and learning skills Ability to role model Max Life Insurance way of working Ability to work under pressure Good product knowledge and sales process knowledge

KEY RESPONSIBILITIES- Relationship Management with the Axis Circle Head, Circle Business Managers, Segment Heads and Branch Heads With the advent of cluster formation relationship management with the Branch Heads in order to achieve business targets and builds a progressive partnership with the bank. Provide inputs to the CRM and make plans for achievement in order to support and contribute to Axis Bank Strategy. Periodic Analysis of the performance, Counsel and Mentor performance, Conduct Fortnightly PRPs with the RA and ASMs and Facilitate performance management. Co-create and implement recognition platforms in order to build a capable and motivated team in the AXIS Bank resources. Liaise with training team and circle trainer, ensuring product training departed to all sellers including Axis Bank resources. Daily updates in alignment with Axis Clusters of focused business parameters-Business Plan, Branch Seller Activation and persistency and thereby tracking the performance in all the vectors. Ensuring Branch visits to the top branches, whose %ge achievement on budget is lower than the smaller branches, and come out with the strategy. Deploy the BOLD system to own team and ensure that the system requirements are met in order to ensure that the relationship is productive and mutually beneficial and compliant with all regulatory requirements. Driving the Axis 2.0 Vision and ensuring the highest usage of LMS activity by the team. Deploy and monitor implementation specifically Bank staff contests/R&R in order to accelerate revenue generation with the Channel. KEY RESPONSIBILITIES- Relationship Management with the Axis Circle Head, Circle Business Managers, Segment Heads and Branch Heads With the advent of cluster formation relationship management with the Branch Heads in order to achieve business targets and builds a progressive partnership with the bank. Provide inputs to the CRM and make plans for achievement in order to support and contribute to Axis Bank Strategy. Periodic Analysis of the performance, Counsel and Mentor performance, Conduct Fortnightly PRPs with the RA and ASMs and Facilitate performance management. Co-create and implement recognition platforms in order to build a capable and motivated team in the AXIS Bank resources. Liaise with training team and circle trainer, ensuring product training departed to all sellers including Axis Bank resources. Daily updates in alignment with Axis Clusters of focused business parameters-Business Plan, Branch Seller Activation and persistency and thereby tracking the performance in all the vectors. Ensuring Branch visits to the top branches, whose %ge achievement on budget is lower than the smaller branches, and come out with the strategy. Deploy the BOLD system to own team and ensure that the system requirements are met in order to ensure that the relationship is productive and mutually beneficial and compliant with all regulatory requirements. Driving the Axis 2.0 Vision and ensuring the highest usage of LMS activity by the team. Deploy and monitor implementation specifically Bank staff contests/R&R in order to accelerate revenue generation with the Channel.

TATA AIG General Insurance Company Limited is looking for Relationship Manager - Key Partnership Group to join our dynamic team and embark on a rewarding career journey Building and maintaining positive relationships with clients: regular communication, responding to client inquiries and requests, and addressing any issues that arise Understanding client needs and requirements: understanding of the client's needs, goals, and objectives in order to provide relevant and effective solutions Identifying and pursuing new business opportunities: identify new business opportunities, such as upselling existing products or services, and work with the sales team to close new deals Providing excellent customer service: ensuring that clients are satisfied with the products and services they receive Collaborating with internal teams: work closely with other internal teams, such as the sales, marketing, and customer service teams, to ensure that clients receive a seamless and positive experience Keeping abreast of industry trends and developments: stay informed about industry trends and developments in order to provide relevant advice and recommendations to clients Excellent communication, interpersonal, and negotiation skills Strong problem-solving and decision-making abilities Proficiency in Microsoft Office and customer relationship management (CRM) software

Rawalwasia Yarn Dyeing Pvt Ltd is looking for Assistant Transport Relationship Manager to join our dynamic team and embark on a rewarding career journey Building and maintaining positive relationships with clients: regular communication, responding to client inquiries and requests, and addressing any issues that arise Understanding client needs and requirements: understanding of the client's needs, goals, and objectives in order to provide relevant and effective solutions Identifying and pursuing new business opportunities: identify new business opportunities, such as upselling existing products or services, and work with the sales team to close new deals Providing excellent customer service: ensuring that clients are satisfied with the products and services they receive Collaborating with internal teams: work closely with other internal teams, such as the sales, marketing, and customer service teams, to ensure that clients receive a seamless and positive experience Keeping abreast of industry trends and developments: stay informed about industry trends and developments in order to provide relevant advice and recommendations to clients Excellent communication, interpersonal, and negotiation skills Strong problem-solving and decision-making abilities Proficiency in Microsoft Office and customer relationship management (CRM) software

In the above context, the RMrole is responsible to supervise the business delivery under Banca team and Tie Ups& primarily grow the business with profits, Channel Management Managing Banks, NBFCs and other Micro Finance companies. Also liaising with Operations & Product tower, Process Excellence group, Claims,Finance,legal, Business Intelligence, marketing & Human Resource teams for the process. Ensuring that we deliver best of our services to client as well as to banks. Key Accountabilities/ Responsibilities Responsible for Achieving overall Gross Written Premium Team Management. Channel Relationship. Visit Branches Conduct Meetings Regular training of Bank employees regarding TAGIC Products. To maintain Renewal of Business Timely follow up with the clients. Tracking religiously in first week of every month. Driving Bank for retention first To maintain the Hygiene Proper QC and issuance of premium collected. Proactive in handling claims. Responsible for getting new Business. New LOBs, New product customized for Banking products. Stakeholder interfaces Internal clients Operations (BOPs& COPs) for the issuance ,endorsement, Banking operations etc. Under writing Team for Quotations Human Resources to know queries regarding the talent pool accordingly Claims Team Regularly for the claim settlements External clients Banks and NBFCs End customers Experience Education

Identify & develop business by networking within the community Schedule & conduct meeting with potential client Build & maintain relations with clients to foster trust & customer satisfaction exceed sales targets established by management Required Candidate profile -Any Graduation. - Require min 2 year of any Sales experience. - Must be local. - Age up to 40 year. - Last Company documents required. M - piyush@sresthinfo.com M - 7984704065 ( Sr. HR Piyush )- Perks and benefits On Roll Job + High CTC Incentives + Allowances

- Assertive and persistent in approach with an attitude ofgetting work done. - Amicable and able to form and foster businessrelationships. - Ability to handle conflict professionally. - Ability to connect to on ground reality and act decisivelyand quickly. - Ability to identify, understand and process data on aregular basis. - Driven and motivated with an attitude to create an impactand go beyond what is asked. - Professional Conduct and respect for co-workers. - Honesty and Sincerity is a must. Operations on day-to-day operations by following ourStandard Operating Process. - The Site head role is a high intensity, highresponsibility and hands on role. - The role requires an individual to be highly involved inthe day to day operations and be able to track and follow up on service levels. - Key deliverables. - Maintain healthy relationship with client/employees. - Vendor relationship & on-the-go training. - Managing and minimizing process and system deviations. - Managing delivery SLAs and maximizing customersatisfaction. - Engaging vendors & maximizing their business

Join us as a Financial Crime Operations Analyst If you have an analytical mind-set and experience of working with know your customer (KYC) processes, this is a fantastic opportunity to join us as a Financial Crime Operations Analyst You ll be delivering financial crime checks for new and existing customers, collaborating with colleagues to make sure that each request is completed in a timely manner This is an opportunity to join a supportive team where we ll also take a real investment in your career development with us Were offering this role at senior analyst level What youll do Day-to-day, you ll be performing due diligence checks for new customers and conducting periodic reviews, making sure that they meet all regulatory requirements. You ll be gathering information from publicly available resources, the customer, their relationship manager and internal systems. We ll rely on you to deliver consistent compliance with bank and regulatory anti-money laundering (AML) and KYC standards. You ll also be: Maintaining up to date knowledge of AML and KYC requirements Examining due diligence documents and information on the customer file based on specific trigger events, making sure that they are adequate and up to date Performing reputational checks, including politically exposed persons screenings and adverse and sanction checks Planning and prioritising your workload and maintain good relationships The skills youll need We re looking for someone with experience of working with KYC and AML processes and procedures. Recognised qualifications in these fields would be beneficial. Crucially, you ll have good communication skills with the ability to liaise with relationship bankers and compliance teams. You ll also need: Experience of reviewing KYC operations Strong analytical and problem solving skills The ability to work well as part of a team to meet deadlines Strong learning skills with the ability to apply attention to detail to deliver error free processing Experience of 1 -3 years in CDD process Must have excel knowledge The role is an exception to A3 to B5 progression programme and hence only B5 grade employees will be eligible to apply". Hours 45 Job Posting Closing Date: 06/08/2025

Company description Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella , Tic Tac , Ferrero Rocher , Raffaello , Kinder Bueno and Kinder Surprise . As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success38,767 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them. Diversity Statement About the Role: If you are accountable for your results, focus activities on attaining set objectives, this role can interest you! As a Sales Officer your main focus will be to achieve best point of sale volumes and placements. In order to reach the defined sales targets, you will be in charge of managing and organizing territories and clients to ensure integration with all headquarter business initiatives and Functions. Main Responsibilities: a. Achieve distribution & in store execution (visibility) objectives b. Ensure quality of products at distributor & trade c. Train & lead the front-line sales force (DOs) d. Distributor & customer (retail & WS) management Who we are looking for: Graduate with 2 to 5 years experience in FMCG/Food/Beverage industry with good communication & interpersonal skills. At least 2 years of experience in field sales Previous experience in the FMCG segment will be a plus Fluency in English and Hindi Proven sales experience with a track record of fulfilling targets Knowledge of commercial and office software (e.g. Excel, PowerPoint) Job Referral Code: C How to be successful in the role and at Ferrero: Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world. Open communication is one of our main values and thanks to outstanding skills in this area you will develop great relations with clients, stakeholders and colleagues. As you ll be working in field sales, you should have good organizing skills and would like to work flexible hours and be highly mobile in a dynamic environment. A demonstrable result-focus, proactive attitude and driving excellence in execution will help you in building a strong position among clients and achieving expected sales outcomes.

Job Location: Nanded Company description Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella , Tic Tac , Ferrero Rocher , Raffaello , Kinder Bueno and Kinder Surprise . As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them. Diversity Statement About the Role: If you are accountable for your results, focus activities on attaining set objectives, this role can interest you! As a Sales Representative your main focus will be to achieve best point of sale volumes and placements. In order to reach the defined sales targets, you will be in charge of managing and organizing territories and clients to ensure integration with all headquarter business initiatives and Functions. Main Responsibilities: SALES TARGET ACHIEVEMENT & DEVELOPMENT Aiming to achieve the sales targets Visiting the Point of Sales within the defined area and verifying that products are available and properly placed, that prices are visible, that advertising materials are in the right place, at the right time and in the correct quantity Taking orders in quantity and assortment necessary for targeted visibility and ensuring stock in the Point of Sales Exploring and providing direction on the development of business growth opportunities Influencing sales and supporting the client communicating catalogue, placement optimization, promotions and driving the innovative sales approach COMMUNICATION AND POS COORDINATION Building up and maintaining relationship with customer counterparts in the field Communicating all activities to stores to ensure their implementation Engaging clients in Category Management discussions and improvement projects Reporting and communicating store activity evolution Implementing merchandising activities PLANNING AND REPORTING Reporting the performance of trade field activities and the accomplishment of sales conditions, agreements and retail price trends and monitoring performance Setting and monitoring POS Quality, Customer Quality and other KPI targets MAIN COLLABORATION WITH: Field/Regional Manager, Category Management, Merchandisers Who we are looking for: Min. Bachelor s Degree in Economics or Marketing At least 2 years of experience in field sales Previous experience in the FMCG segment will be a plus Fluency in English Proven sales experience with a track record of fulfilling targets Knowledge of commercial and office software (e.g. Excel, PowerPoint) Driving license How to be successful in the role and at Ferrero: Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world. Open communication is one of our main values and thanks to outstanding skills in this area you will develop great relations with clients, stakeholders and colleagues. As you ll be working in field sales, you should have good organizing skills and would like to work flexible hours and be highly mobile in a dynamic environment. A demonstrable result-focus, proactive attitude and driving excellence in execution will help you in building a strong position among clients and achieving expected sales outcomes.

Customer Service Manager - Rapsys Technologies Pte Ltd Customer Service Manager Jul 21, 2025 Job description Manager VIP Service (aka The Matchmaking Maestro ) Bengaluru | 5 8 Yrs Experience | MBA Preferred (but swagger stamp) What s This All About If you believe love is a serious business (and also a messy, beautiful, high-stakes one), this role is your playground. As the Manager VIP Service , you ll lead a crew of 40+ passionate advisors who don t just handle calls they rewrite love stories . This isn t just customer service it s customer obsession . You ll blend operations, coaching, customer experience, and tech enablement into one slick, high-impact function. You ll own outcomes, not just outputs. Real connections cold conversions. If you ve spent 3+ years or more in one role building something that mattered and loved every minute of the chaos you re exactly who we re looking for. What You ll Do (Like a Pro) Read Between the Lines Customers don t always say what they need. You ll train your team to listen harder , respond smarter, and personalize everything. Build Love without Friction Map the journey. Spot the leaks. Kill the clutter. Then rebuild a seamless experience so smooth, it feels like destiny. Lead like You Actually Care Coach, not command. Grow talent. Make your team feel like a championship squad not a call center. Make Tech Work for People AI, dashboards, automations bring it all together to eliminate the mundane and elevate the meaningful. Run It Like a Founder You ll be the GM of your own zone. P&L mind-set. Metrics accountability. Always thinking scale, never settling for survival. Turn Tough Days around EscalationsYou own them. Cranky customersYou charm them. You don t deflect you deliver . Who You Are Customer-first, always : You lose sleep over a bad experience and cheer louder than anyone when your team gets it right. Builder energy : You love creating order from chaos, designing systems, and making things better constantly. People whisperer + Data junkie : You manage with heart and with numbers. EQ + IQ = You. Been there, built that : At least one solid 3+ year stint where you led a large B2C team and drove real business impact. Stability with velocityYes please. Pressure-tester : You ve done hard things, and you re better for it. Deadlines don t scare you. Fire drillsYou bring the extinguisher and the pep talk. What You ll Get A mission with meaning : You re not selling socks. You re helping people find soulmates. Speed, not red tape : We move fast, we fix fast, and we don t do politics. Autonomy + Accountability : Your zone, your team, your growth story. Insane learning curve : High-growth org. High-responsibility role. High-reward journey. Tribe of doers : Smart, kind, purpose-led teammates who will have your back (and push you forward). Still Reading That s a sign. Let s rewrite the love story of Indian matchmaking together. Apply now. Be the reason two people say I do. Job Types: Full-time, Permanent Pay: 800,000.00 1,200,000.00 per year Schedule: Day shift Rotational shift Application Question(s): How Much Team Size Have You Handled Have You Managed Relationship Manager Team Have You Managed Assistant Manager Team Have You Managed Team Leader Team Have You Handled Minimum Team Size Up to 50 What Is Your CTC(Current Salary) & Expected CTC Minimum Age Required is up to 32 What Regional Languages Do you Know From This Tamil/Telugu/Kannada Any One Mandatory. Experience: customer service manager: 8 years (Required) B2C : 8 years (Required) Advance Excel: 8 years (Required) Language: English (Required) Location: Koramangala, Bengaluru, Karnataka (Required) Shift availability: Day Shift (Required) Work Location: In person Job Category: Customer Service Manager Job Location: Bangalore Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. * Team Lead -RTR Lost your passwordPlease enter your username or email address. You will receive a link to create a new password via email. Email Reset Link body::-webkit-scrollbar { width: 7px; } body::-webkit-scrollbar-track { border-radius: 10px; background: } body::-webkit-scrollbar-thumb { border-radius: 50px; background: #dfdbdb }

KEY RESPONSIBILITIES- Relationship Management with the Axis Circle Head, Circle Business Managers, Segment Heads and Branch Heads With the advent of cluster formation relationship management with the Branch Heads in order to achieve business targets and builds a progressive partnership with the bank. Provide inputs to the CRM and make plans for achievement in order to support and contribute to Axis Bank Strategy. Periodic Analysis of the performance, Counsel and Mentor performance, Conduct Fortnightly PRPs with the RA and ASMs and Facilitate performance management. Co-create and implement recognition platforms in order to build a capable and motivated team in the AXIS Bank resources. Liaise with training team and circle trainer, ensuring product training departed to all sellers including Axis Bank resources. Daily updates in alignment with Axis Clusters of focused business parameters-Business Plan, Branch Seller Activation and persistency and thereby tracking the performance in all the vectors. Ensuring Branch visits to the top branches, whose %ge achievement on budget is lower than the smaller branches, and come out with the strategy. Deploy the BOLD system to own team and ensure that the system requirements are met in order to ensure that the relationship is productive and mutually beneficial and compliant with all regulatory requirements. Driving the Axis 2.0 Vision and ensuring the highest usage of LMS activity by the team. Deploy and monitor implementation specifically Bank staff contests/R&R in order to accelerate revenue generation with the Channel. KEY RESPONSIBILITIES- Relationship Management with the Axis Circle Head, Circle Business Managers, Segment Heads and Branch Heads With the advent of cluster formation relationship management with the Branch Heads in order to achieve business targets and builds a progressive partnership with the bank. Provide inputs to the CRM and make plans for achievement in order to support and contribute to Axis Bank Strategy. Periodic Analysis of the performance, Counsel and Mentor performance, Conduct Fortnightly PRPs with the RA and ASMs and Facilitate performance management. Co-create and implement recognition platforms in order to build a capable and motivated team in the AXIS Bank resources. Liaise with training team and circle trainer, ensuring product training departed to all sellers including Axis Bank resources. Daily updates in alignment with Axis Clusters of focused business parameters-Business Plan, Branch Seller Activation and persistency and thereby tracking the performance in all the vectors. Ensuring Branch visits to the top branches, whose %ge achievement on budget is lower than the smaller branches, and come out with the strategy. Deploy the BOLD system to own team and ensure that the system requirements are met in order to ensure that the relationship is productive and mutually beneficial and compliant with all regulatory requirements. Driving the Axis 2.0 Vision and ensuring the highest usage of LMS activity by the team. Deploy and monitor implementation specifically Bank staff contests/R&R in order to accelerate revenue generation with the Channel.

Relationship Management with the Axis Circle Head, Circle Business Managers. With the advent of cluster formation relationship management with the Clusters Heads in order to achieve business targets and builds a progressive partnership with the bank. Provide inputs on departmental goals to the ZVP and make plans for achievement in order to support and contribute to Axis Bank Strategy Responsible for execution of Axis 2020 initiatives by partnering closely with Axis Bank & Max Life stake holders at circle / cluster level. Periodic Analysis of the performance, Counsel and Mentor performance, Conduct Fortnightly PRPs and Facilitate performance management, rating and normalization of ratings for Skip Levels, co-create and implement recognition platforms in order to build a capable and motivated team in the AXIS Bank resources. Liaise with training team and circle trainer for creating specific modules customized to relationship requirements. Facilitate content development, training and understanding of customized products. Ensuring product training departed to all sellers including Axis Bank resources. Daily updates in alignment with Axis Clusters of focused business Parameters-Business Plan, Branch Seller Activation and persistency and thereby tracking the performance in all the vectors. Ensuring Branch visits to the top branches, whose %ge achievement on budget is lower than the smaller branches, and come out with the strategy Measures of Success Business Plan- Adj MFYP (Rs.) - Plan v/s Actual Activation Plan - Seller Activation (%) - Plan Vs Actual Persistency- 13th month Persistency (%) - >85% (By Value) Effective Management of People 1. Retention rate - 70%, (as per HR formula) ; G2V2 retention - >85%. 2.Kenexa Score improvement over last year Customer centricity and satisfaction- Effective Management of Customer As per Plan Key Relationships (Internal /External) Effective Management of People & Customer Retain talent Handling Customer Complaints

KEY RESPONSIBILITIES- Relationship Management with the Axis Circle Head, Circle Business Managers, Segment Heads and Branch Heads With the advent of cluster formation relationship management with the Branch Heads in order to achieve business targets and builds a progressive partnership with the bank. Provide inputs to the CRM and make plans for achievement in order to support and contribute to Axis Bank Strategy. Periodic Analysis of the performance, Counsel and Mentor performance, Conduct Fortnightly PRPs with the RA and ASMs and Facilitate performance management. Co-create and implement recognition platforms in order to build a capable and motivated team in the AXIS Bank resources. Liaise with training team and circle trainer, ensuring product training departed to all sellers including Axis Bank resources. Daily updates in alignment with Axis Clusters of focused business parameters-Business Plan, Branch Seller Activation and persistency and thereby tracking the performance in all the vectors. Ensuring Branch visits to the top branches, whose %ge achievement on budget is lower than the smaller branches, and come out with the strategy. Deploy the BOLD system to own team and ensure that the system requirements are met in order to ensure that the relationship is productive and mutually beneficial and compliant with all regulatory requirements. Driving the Axis 2.0 Vision and ensuring the highest usage of LMS activity by the team. Deploy and monitor implementation specifically Bank staff contests/R&R in order to accelerate revenue generation with the Channel. KEY RESPONSIBILITIES- Relationship Management with the Axis Circle Head, Circle Business Managers, Segment Heads and Branch Heads With the advent of cluster formation relationship management with the Branch Heads in order to achieve business targets and builds a progressive partnership with the bank. Provide inputs to the CRM and make plans for achievement in order to support and contribute to Axis Bank Strategy. Periodic Analysis of the performance, Counsel and Mentor performance, Conduct Fortnightly PRPs with the RA and ASMs and Facilitate performance management. Co-create and implement recognition platforms in order to build a capable and motivated team in the AXIS Bank resources. Liaise with training team and circle trainer, ensuring product training departed to all sellers including Axis Bank resources. Daily updates in alignment with Axis Clusters of focused business parameters-Business Plan, Branch Seller Activation and persistency and thereby tracking the performance in all the vectors. Ensuring Branch visits to the top branches, whose %ge achievement on budget is lower than the smaller branches, and come out with the strategy. Deploy the BOLD system to own team and ensure that the system requirements are met in order to ensure that the relationship is productive and mutually beneficial and compliant with all regulatory requirements. Driving the Axis 2.0 Vision and ensuring the highest usage of LMS activity by the team. Deploy and monitor implementation specifically Bank staff contests/R&R in order to accelerate revenue generation with the Channel.

Job Title: Senior Analyst - Data Analyst Work Type: Permanent Location: DLF Downtown - Gurgaon It s more than a career at NAB. It s about more meaningful work, more global opportunities and more innovation beyond boundaries . Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you ll be recognised and rewarded for your contribution in return. You ll have our support to excel for our customers, deliver positive change for our communities and grow your career. NAB has established NAB Innovation Centre India as a centre for operations and technology excellence to support NAB deliver faster, better, and more personalized experience to customers and colleagues. At NAB India, we re ramping-up and growing at a very fast pace. Our passionate leaders recruit and develop high performing people, empowering them to deliver exceptional outcomes to make a positive difference in the lives of our customers and our communities. YOUR NEW ROLE: Partner with Business Stakeholders to understand use case requirements and to help identify opportunities to deliver business value. Translate business requirements into functional specification documentation Understand business need, challenges and their processes to develop a fit for purpose solution, i.e. analytic use case and/or dashboard design, addressing their problems in relations to driving business outcome Identify and document business metrics, working to standardise data sources and definitions. Responsible for developing relevant documentation including initiative scope, plans, status update, backlogs, and risk/issue as required Collaborate with onshore team and input into the build of data assets that supports dashboard output. WHAT YOU WILL BRING : Over 3 years working experience in in one or more of the following functions: collections, fraud, lending operations and payments in financial institution/banking industry Clear experience of Agile behaviours, principles, tools and techniques. Technical skills - Minimum requirements: Python, SQL, API Data visualisation and story telling eg. PowerBI A diverse and inclusive workplace works better for everyone: Our goal is to foster a culture that fills us with pride, rooted in trust and respect. NAB is committed to creating a positive and supportive environment where everyone is encouraged to embrace their true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It s a huge part of what makes NAB such a special place to be. More focus on you: We re committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities Join NAB India: This is your chance to join NAB India and along with your experience and expertise to help shape an innovation driven organisation that focuses on making a positive impact in the lives of its customers, colleagues and communities To know more about us please click here To know more about NAB Global Innovation Centres please click here We re on LinkedIn: NAB Innovation Centre India

Grade I - Office/ CoreResponsible for providing Instrumentation & Control engineering support to projects or operations, including maintenance, inspection and turnaround, proactively interacting with other disciplines, teams, subfunctions and contractors to systematically resolve problems and applying basic engineering judgement to deliver integrated, pragmatic solutions focused on risk management, operating efficiency, defect elimination and standardisation. Entity: Finance Engineering Group We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat, and mobility to millions of people every day. We are one of the very few companies equipped to tackle some of the big complex challenges that matter for the future. We have a real contribution to make to the worlds ambition of a low-carbon future. Join us and be part of what we can accomplish together. You can participate in our new ambition to become a net zero company by 2050 or sooner and help the world get to net zero. Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better and how you can play your part in our world-class team Join our Finance Team and advance your career as a/an Job Purpose: Assess the quality of engineering data, documents and models in ALIM proposing corrections to engineering to improve integrity of the design associated to assets and projects across P&O globally. Implement effective controls for internal delegation, audit and control of the quality of engineering data, documents and models in ALIM based on engineering standards and procedures and through working with the Engineering Data Subject area Lead and Engineering. Assesses and leads risks around the use of engineering data, documents and models stored in ALIM based on the quality assessment. Chip in to reports on the consolidated status of quality and performance criteria as set by the Engineering Data, Doc and Model Delivery and Engineering Data, Doc and Model Team Lead to advise effective decision making. Recommends remediation actions as required. Ensures that engineering data, documents and models are presented reliably in accordance with IMD and Engineering management policies, standards, procedures, guidelines etc. Supports the cleanup of engineering data, documents and models as required including the use of 3D and 2D CAD. Continuously improves IMD engineering data, document and model standards, tools, systems and processes through the Class Library and ALIM change request process based on the findings of the quality assessments. Leads problems and issues, running resolutions, corrective actions, lessons learned and the collection and dissemination of relevant information. Helps develop and enhance customer and collaborator relationships. Acts as the routine contact point, receiving and handling requests for support. Responds to a broad range of service requests for support in the use of ALIM by providing information to fulfill requests or enable resolution. Provides first line investigation and diagnosis of issues associated to the use of ALIM and promptly allocates unresolved issues as appropriate. Assists with the development of standards, and applies these to track, monitor, report, resolve or bring up issues. Supplies to creation of support documentation. Key Accountabilities: Information Governance ensuring the delivery of complete and compliant engineering data, documents and models, whether produced internally or externally, in accordance with IMD standards to ensure high quality information and data is used to support decision-making, business processes and digital services Partner Management - The systematic identification, analysis, management, monitoring and improvement of customer relationships in order to target and improve mutually beneficial outcomes. Customer Support - Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services. Operational Excellence - Has a sound understanding of process and workflow streamlining, problem resolution and organisational change Risk Management - Identifies external and internal factors that impact risk and mitigation opportunities. Identifies potential new or emerging risks / threats and implements mitigation plans Change Management - Builds energy around a change using a systematic approach to transition from the present to the desired state Digital Fluency - Optimally uses digital guidance, tools, methodologies, and security measures for operating as a digital business. Uses digital tools to collaborate, organize, plan and reflect on digital data Analytical Thinking - Systematically breaks down a sophisticated problem or process into component parts using logical analysis techniques to reach a solution. Logically assesses relationships, grasps interdependencies, and reviews trends within a sophisticated problem or situation. Challenges assumptions and reliability of acquired information Decision Making Makes decisions affecting both own tasks and those of others. Combines a variety of factors including commercial awareness, risk and financial expertise to make appropriate decisions and derive insights Innovation - Adapts existing processes, methods and ways of working to drive efficiency. Uses digital technologies to develop new insights, projects and opportunities Influencing - Identifies areas of alliance and disagreement, evaluates options and potential outcomes, and plans influencing strategy. Identifies short term customer needs and communicates benefits to the team member. Knows when and how to use the chain of command Problem Solving - Evaluates and prioritises problems for own area. Resolves problems in a timely way, using a combination of logic and experience to make decisions and address problems Relationship Management - Establishes and maintains relationships with peers and internal business partners to achieve results Eye For Business - Identifies new or alternative approaches to performing business activities more efficiently Experience and Qualifications: Fluent in English language with the ability to express any idea without hesitation, have good vocabulary and grammar; people understand you easily. Both your spoken and written skills are good. Bachelor s Degree or equivalent experience in Engineering (Preferably Process, Mechanical, Electrical or Instrumentation) 5+ years of work experience in CAD Design and Engineering Data Management in a global organisation that has a high turnaround of green and brownfield engineering projects. Deep understanding of engineering design drawings, the standards to which they are created and how they relate to engineering data and business processes. Significant experience in following procedures to operate an Electronic Document Management Systems and Engineering Data Warehouses such as Bentley ALIM. Experience in applying information assurance, governance, analytics and data visualisation Experience in demand management and prioritisation Experience in quality assurance and conformance review Excellent performance leadership skills Experience in customer support and strong relationship leadership skills Knowledge of business analysis business modeling, requirements management skills and the ability to see opportunities for continuous improvement. Knowledge of document and data management to support portfolios, programmes and projects We are an equal opportunity employer and value diversity at our company! We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation . Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Agility core practices, Analytical Thinking, Asset Life Cycle Management, Automation system digital security, Commercial Acumen, Commissioning, start-up and handover, Communication, Competency Management, Creativity and Innovation, Digital fluency, Earthing and grounding systems, Electrical operational safety, Factory acceptance testing, Financial Management, Fire and gas philosophy, Functional Safety, Hazard Identification, Hazard identification and protection layer definition, Instrument and protective systems, Management of change, Network Technologies, Safe and reliable operations, Safety critical equipment, Site Acceptance Testing {+ 1 more}

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across ~500 branches in the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards and personal loans to help our customers realise their dreams and aspirations at every life stage. Job Purpose To deliver exceptional volume and revenue performance by acquiring and engaging with DBS clients having an AUM => INR 1 million through need-based approach” and ensure client coverage and product penetration through cross-sell and up-sell of DBS products and services. To manage & maintain the highest customer satisfaction and service levels through pro-active client engagement & relationship management, coordinating internally with DBS Service and Distribution and Product team Key Accountabilities Acquire and upgrade quality clients in the branch location areas to Treasures segment. Engage with existing customers to deepen the wallet share through retention and growth of AUM. Accountable for achieving monthly & annual volume and revenue objective, as agreed. Ensure activation of e-Channels (I-Banking / M-Banking/ Online MF/Debit Card) and Savings Book growth Ensure proper implementation & execution of product strategies through effective relationship management. Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions Ensure optimum product mix and new- to- product clients aimed at customer level profitability and enhancing client coverage. Drive and deliver exemplary customer service in the local market and uphold DBS service standards. Ensure internal and regulatory compliance through strict adherence to DBS sales process, timely risk reviews and exercising due diligence while on-boarding. Ensure exemplary service delivery of these clients by building appropriate workflows and processes incl. doorstep banking etc. Job Duties & responsibilities Establish, manage and grow the AUM of mapped Client segment by acquiring and nurturing the client having AUM => INR 1 M Ensure complete knowledge of all products & services through continuous skill and knowledge improvement. Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy. Coordinate and work closely with CBG colleagues, Service teams, Product specialist to ensure that team objectives are met through an environment that nurtures harmony and collaboration through teamwork Work closely with the Line Manager and City / Cluster Head to ensure achievement of common team and Branch objectives. Ensure internal and regulatory compliance and address operational risks if any, e.g. Health & Safety standards, security of premises, AML / KYC and ongoing risk reviews. To exercise appropriate due diligence while on-boarding and engaging with clients. Establish DBS as a primary banker for clients and as a prominent banking provider in India. Required Experience Minimum 5 years of experience in in a reputed bank and proficient in banking products. In-depth knowledge of local market and competition. AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantage Education / Preferred Qualifications Graduate(10+2+3).

Develops and implements account plans and approaches in line with the overall strategy formulated by the Sub director MRO&S Responsible for the assigned area in the business model MRO&S regarding revenue, strategy & execute the strategy defined by the Sub region director MRO&S Provides professional and exceptional client service in all interactions with clients. Identifies and generates new business opportunities in end user segments and in Services. Responsible for opportunities funnel, hit ratio, profitability. Implements agreed price strategy of Subregion BM MRO&S to avoiding internal price competition in co-operation with Global Key account & Sales Excellence. Maintaining impactful relationship with stakeholders and enhancing customer centricity within the organization. Identify the customers future needs and issues to provide the right solutions. Cooperation during introduction of new solutions / services with the sub region director MRO&S To prepare and submit reports to management on time. Excellent communication, negotiation, and interpersonal skills. Bachelor s degree in Instrumentation engineering, or a related field. 8-10+ years of sales experience, with a significant portion in handling End-user /OEM customers. Experience in Sales or Marketing or business development with end user customers Work-life integration Employee discounts Attractive remuneration system Flexible working hours Good development opportunities Health initiatives Mobile working