Get alerts for new jobs matching your selected skills, preferred locations, and experience range.
1 - 4 years
2 - 5 Lacs
Mumbai
Work from Office
SICOM Ltd is a premier non-banking financial institution established in 1966; providing tailor-made financial solutions and advisory services tocompanies in the private, public government sector. The Role You will be responsible for : To be responsible to take all incoming calls receives to Maitri Cell Handle incoming inquiries via phone and providing accurate and timely information to investors, businesses, and stakeholders. Log all customer service requests, troubleshoot issues, and ensure that each query is routed to the appropriate department for resolution. Follow up to ensure timely and effective issue resolution. Maintain accurate records of all communications, requests, and resolutions in the help desk system for future reference. Assist customers in understanding the available online services, such as registration, application submission, and tracking status of their requests. When required, escalate unresolved or complex issues to senior management or relevant departments for further attention. Provide feedback to management on recurring issues and potential areas for improvement in processes or systems. Any other work assigned by the management Ideal Profile You have at least 1 year experience within a Customer Service role, ideally within the Corporate Banking industry. You possess excellent interpersonal as well as written and verbal communication skills. You are a strong networker relationship builder You possess strong analytical skills and are comfortable dealing with numerical data You pay strong attention to detail and deliver work that is of a high standard Whats on Offer Join a market leader within Corporate Banking A role that offers a breadth of learning opportunities Opportunity to make a positive impact
Posted 2 months ago
0 - 4 years
6 - 11 Lacs
Pune
Work from Office
Takes responsibility of fulfilling leads & prospecting new business from the assigned areas/ branches of channel partner KEY RESPONSIBILITIES Establishing & strengthening relationship with branch manager & staff to gain leads from them. Involvement in work site activities (putting up stalls and making presentations in corporate. Closing sale and following up on issuance. Increasing bank s customer awareness about Life Insurance solutions and achieve the targeted penetration on cross sell within the branch s customer base. Drive effectively the Reward and recognition programs launched for the bank staff. Train the bank staff regularly on concepts in life insurance and new product introductions. MEASURES OF SUCCESS Adjusted MFYP (Modal first year premium) Number of policies Business Leakage including cancellations 15th Month collection MINIMUM/SPECIFIC EXPERIENCE Graduate/ Post Graduate in any discipline 0.6 to 2/2 to 3/3-4 years of experience in sales for 5/ 5Arespectively Good communication skills - English & regional language (mandatory) Age group 21-28 years Preferably has own conveyance
Posted 2 months ago
2 - 6 years
5 - 9 Lacs
Jaisalmer
Work from Office
Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Understanding Market Opportunities & Driving Revenue Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity. Responds to incoming group/catering opportunities for the property that are outside parameters of the . Handles all opportunities if property does not participate in an EBC. Identifies, qualifies and solicits new group/catering business to achieve personal and each property s revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue. Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events. Maximizes revenue by upselling packages and creative food and beverage. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Closes the best opportunities for each property based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Providing Exceptional Customer Service Handles complex business with significant revenue potential as well as significant customer expectations. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. Supports brand s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provides excellent customer service in order to grow share of the account. Executes brand s Customer Service Standards and property s Brand Standards. Executes and supports the business Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Works collaboratively with off-property sales channels (eg, , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. Manages and develops relationships with key internal and external stakeholders. Uses sales resources and administrative/support staff. Additional Responsibilities Utilizes intranet for resources and information. Conducts site inspections. Creates contracts as required. Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence).
Posted 2 months ago
5 - 11 years
4 - 5 Lacs
Mahabaleshwar
Work from Office
Assists with the soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing, guest services, front desk, or related professional area. CORE WORK ACTIVITIES Understanding Markets & Maximizing Revenue Identifies new reservations sales business to achieve personal and property revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Closes the best opportunities for the property based on market conditions and property needs. Monitors same day selling procedures to maximize room revenue and control property occupancy. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Conducting Daily Reservations Sales Activities Responds to incoming reservations sales opportunities for the property that are outside parameters of the . Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Uses sales resources and administrative/support staff effectively. Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). Assists with monitoring accuracy of reservation sales orders within tracking systems. Tracks no-show reservations and processes charges. Manages wait list and prioritizes order of wait list contacts to be made. Prepares work and maintenance orders. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty and satisfaction by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards and property s brand standards. Provides excellent customer service consistent with the daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Sets a positive example for guest relations. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Handles guest complaints and disputes following the instant pacification procedures. Additional Responsibilities Utilizes intranet for resources and information. Creates contracts as required.
Posted 2 months ago
4 - 10 years
13 - 14 Lacs
Pune
Work from Office
Drive acquisition, revenue and shipper satisfaction for our product. Earn trust of customers and recommend product solutions that fit their business needs. Ability to source and close new business leads as well as marketing qualified leads. Relay market needs and requirements back to internal Amazon teams including Product Management and Technical Track your progress and manage through obstacles to achieve your objectives Seek opportunities to expand business relationship across other Amazon entities to drive value for customer Meet or exceed targets for customer Identify prioritization and trade-offs for meeting adoption and revenue targets This role will be based in Ahemdabad with possible moderate travel (maximum 50%). Key job responsibilities Experience meeting revenue targets and quotas Experience in e-commerce Experience working in a fast-paced and highly cross-functional organization - 1+ years of sales experience - Bachelors degree
Posted 2 months ago
2 - 5 years
12 - 17 Lacs
Gurgaon
Work from Office
Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, execution focused, hungry and passionate about e-commerce, an experienced sales executive with a strong work ethic? If yes, this opportunity will appeal to you. Amazon Seller Services is an important division of Amazon Inc. , a multi-national company headquartered in Seattle, USA. The division aims to help sellers grow their business by offering services, which leverage high quality Amazon capabilities. Amazon Seller Services is now looking to work with Indian retailers and offer them services, which will scale their business. See www. amazonservices. com for services offered in US & www. services. amazon. in for product details in India. As a Lead, Karigar-Saheli Partnerships with Amazon Seller Services India, you will have the exciting opportunity to deliver Amazon s offerings in India. You will be the face of Amazon to potential partners in social sector to partner with Amazon. Your success will be measured by the performance of your partners and sellers and impact of sellers on creating a great customer experience for buying consumers. The ideal candidate will possess a demonstrated ability to think strategically about business, product, and e-commerce challenges, with the ability to build and convey compelling value propositions to sellers of particularly small sizes. To be successful in this role, you will need to have superior people management and customer interfacing skills and demonstrate ownership, analytical ability and an eye for detail. Operating in a fast-moving and sometimes ambiguous environment you will work autonomously taking full control and responsibility for achieving business objectives. This role provides opportunities to develop original ideas, approaches, and solutions in a competitive and ever-changing business environment. Key job responsibilities Roles and Responsibilities: 1. Onboard and manage relationship with program partners. 2. Manage seller/category level goals through relevant business insights. Build and execute category level growth plans that cover key business opportunities for the seller and Marketplace. 3. Serve as a leader and point of contact for escalated sellers and provide support and resolution on time 4. Partner and communicate with stakeholders to ensure a consistent partner/employee/seller experience is achieved. 5. Analyze relevant data to provide business insights. Conduct deep dive analysis and present data trends on the seller s current business and future opportunities. Publish recommendations and action plans based on data - 2+ years of sales experience - Experience analyzing data and best practices to assess performance drivers
Posted 2 months ago
2 - 5 years
3 - 4 Lacs
Trivandrum, Pathanamthitta, Kochi
Work from Office
Build and handle team for New Business Monitor Market trends, Sales& team performance Build relations-customers to identify their needs Develop & Execute strategic sales plans Collaborate with team for Revenue& Business growth C-8469483673-HR Mukthi Required Candidate profile Any Graduate with Min. 2 year Sales Experience Must be local and have area knowledge Must have valid document of last company Age between 24 to 40 M-mukthi.sresthinfo@gmail.com C-8469483673 HR Mukthi Perks and benefits On Role Job + High CTC Incentives + Allowances
Posted 2 months ago
1 - 6 years
2 - 4 Lacs
Chennai, Bengaluru, Kochi
Work from Office
Asign to one branch for overall sales oprations online Managing the sales through assigned leads The candidate has to handle tie-up partners To Close The leads Provided By the Company Handle the walk-in customer Do Cross Selling Products Required Candidate profile Experience: Minimum 1 year of experience in sales. Education: Bachelor’s degree
Posted 2 months ago
10 - 15 years
22 - 37 Lacs
Gurgaon
Work from Office
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to take on an exhilarating role as a Organization Change Manager at Kyndryl? Prepare to embark on a journey where you will be at the helm of delivering value-add transformative programs for Kyndryl and our customers. Your ultimate mission? To deliver a truly extraordinary outcome for our customers and propel our business to new heights. As a Organization Change Manager, you have the ability to break down a strategic vision into discrete interconnected projects, each one delivering its own critical component to realize the vision. As the interface for the project managers leading each interconnected project, your choices will have a resounding impact across projects and secure successful program outcomes. Equipped with the power of data and analysis, you will possess the unique ability to predict, understand, and influence the outcomes of each project. Your strategic foresight will fuel effective decision-making, as you navigate the intricate complexities of our interconnected projects, establishing objective and milestone commitments, managing risk, and ensuring budgets and time requirements are appropriately defined. You will successfully deliver the scope of each program by assembling a Kyndryl team with the required skills and provide ongoing coaching and mentoring to our dedicated project managers and teams. As a Kyndryl Organization Change Manager, you'll play a vital role in our mission, bringing innovation and collaboration to the table. Join us and be part of a team that's revolutionizing the future while charting an exciting career path filled with growth and opportunities. Apply now and let's transform the future together. As a OCM Manager, the role is responsible for driving profitable growth, building strong client relationships, and leading a high-performing team. This position requires industry expertise, executive presence, and the ability to engage CXO-level stakeholders. Leadership will be instrumental in talent development, innovation, and successful client engagements. Key responsibilities of OCM are- Strategic Leadership & Growth where you will develop and execute the OCM strategy for India, aligning with organizational goals. Identify and pursue new OCM opportunities in collaboration with sales and delivery teams to drive revenue growth. Establish Kyndryl as a thought leader in OCM through industry engagements, speaking opportunities, and publications. Another responsibility includes Client & Stakeholder Management where you(OCM) will build and maintain strong client relationships, anticipating needs and delivering exceptional value and Lead overall client engagement, ensuring high-quality deliverables and strategic impact. Support pre- and post-deal transaction planning and execution. You will be responsible for Team Leadership & Talent Development where you will mentor and lead a high-performing OCM team, fostering a culture of innovation and excellence. Identify, recruit, and develop top OCM talent within the region. You will be responsible for Operational & Financial Oversight where you will oversee OCM budgets, resource allocation, and financial performance for the region. Drive continuous improvement in OCM processes, tools, and methodologies. Partner with the Global Senior OCM Offering Lead to ensure consistency and best practice implementation across the organization. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience Advanced degree in Organizational Change Management or a related field. 8+ years of leadership experience, ideally in a global organization with with 12+ years of experience in the IT industry Extensive OCM consulting experience, particularly in technology transformation (both strategic and delivery). Proven ability to lead and develop high-performing teams. Strong expertise in OCM principles, methodologies, and tools. Excellent written and verbal communication skills. Strong client focus and relationship-building abilities. Experience leading complex organizational change initiatives . Understanding of global business dynamics and cultural nuances. Passion for innovation and a track record of driving impactful change . Strong presentation skills. BE/BTech degree in Computers, Electronics, or equivalent. Preferred Skills and Experience OCM certifications (e.g., Prosci, AIP, APMG). Financial acumen and experience with budgeting processes. Experience in risk management and process design. Knowledge of digital communication and training tools. Technical certifications (e.g., ITIL, Agile). Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 2 months ago
0 - 3 years
2 - 5 Lacs
Navi Mumbai, Mumbai
Work from Office
PURPLE FINANCE LIMITED is looking for Relationship Manager to join our dynamic team and embark on a rewarding career journey. Maintaining a deep knowledge of company products and services. Building and maintaining strong relationships with prospective and existing clients. Researching and pursuing new business opportunities. Identifying clients' needs and requirements and proposing suitable solutions. Providing clients with comprehensive product/service consultations and guiding their decision-making process. Upselling and cross-selling products/services to clients. Resolving complaints and issues efficiently and in a timely manner. Meeting sales/revenue targets. Ensuring client satisfaction.
Posted 3 months ago
0 - 3 years
2 - 5 Lacs
Palghar
Work from Office
PURPLE FINANCE LIMITED is looking for Relationship Manager to join our dynamic team and embark on a rewarding career journey. Maintaining a deep knowledge of company products and services. Building and maintaining strong relationships with prospective and existing clients. Researching and pursuing new business opportunities. Identifying clients' needs and requirements and proposing suitable solutions. Providing clients with comprehensive product/service consultations and guiding their decision-making process. Upselling and cross-selling products/services to clients. Resolving complaints and issues efficiently and in a timely manner. Meeting sales/revenue targets. Ensuring client satisfaction.
Posted 3 months ago
0 - 4 years
2 - 6 Lacs
Mumbai
Work from Office
PURPLE FINANCE LIMITED is looking for Relationship Manager to join our dynamic team and embark on a rewarding career journey. Maintaining a deep knowledge of company products and services. Building and maintaining strong relationships with prospective and existing clients. Researching and pursuing new business opportunities. Identifying clients' needs and requirements and proposing suitable solutions. Providing clients with comprehensive product/service consultations and guiding their decision-making process. Upselling and cross-selling products/services to clients. Resolving complaints and issues efficiently and in a timely manner. Meeting sales/revenue targets. Ensuring client satisfaction.
Posted 3 months ago
0 - 5 years
2 - 7 Lacs
Mumbai
Work from Office
PURPLE FINANCE LIMITED is looking for Relationship Manager to join our dynamic team and embark on a rewarding career journey. Maintaining a deep knowledge of company products and services. Building and maintaining strong relationships with prospective and existing clients. Researching and pursuing new business opportunities. Identifying clients' needs and requirements and proposing suitable solutions. Providing clients with comprehensive product/service consultations and guiding their decision-making process. Upselling and cross-selling products/services to clients. Resolving complaints and issues efficiently and in a timely manner. Meeting sales/revenue targets. Ensuring client satisfaction.
Posted 3 months ago
0 - 5 years
2 - 7 Lacs
Jaipur
Work from Office
PURPLE FINANCE LIMITED is looking for Relationship Manager to join our dynamic team and embark on a rewarding career journey. Maintaining a deep knowledge of company products and services. Building and maintaining strong relationships with prospective and existing clients. Researching and pursuing new business opportunities. Identifying clients' needs and requirements and proposing suitable solutions. Providing clients with comprehensive product/service consultations and guiding their decision-making process. Upselling and cross-selling products/services to clients. Resolving complaints and issues efficiently and in a timely manner. Meeting sales/revenue targets. Ensuring client satisfaction.
Posted 3 months ago
0 - 5 years
2 - 7 Lacs
Nagpur
Work from Office
PURPLE FINANCE LIMITED is looking for Relationship Manager to join our dynamic team and embark on a rewarding career journey. Maintaining a deep knowledge of company products and services. Building and maintaining strong relationships with prospective and existing clients. Researching and pursuing new business opportunities. Identifying clients' needs and requirements and proposing suitable solutions. Providing clients with comprehensive product/service consultations and guiding their decision-making process. Upselling and cross-selling products/services to clients. Resolving complaints and issues efficiently and in a timely manner. Meeting sales/revenue targets. Ensuring client satisfaction.
Posted 3 months ago
0 - 5 years
2 - 7 Lacs
Hinganghat
Work from Office
PURPLE FINANCE LIMITED is looking for Relationship Manager to join our dynamic team and embark on a rewarding career journey. Maintaining a deep knowledge of company products and services. Building and maintaining strong relationships with prospective and existing clients. Researching and pursuing new business opportunities. Identifying clients' needs and requirements and proposing suitable solutions. Providing clients with comprehensive product/service consultations and guiding their decision-making process. Upselling and cross-selling products/services to clients. Resolving complaints and issues efficiently and in a timely manner. Meeting sales/revenue targets. Ensuring client satisfaction.
Posted 3 months ago
0 - 5 years
2 - 7 Lacs
Bhandara
Work from Office
PURPLE FINANCE LIMITED is looking for Relationship Manager to join our dynamic team and embark on a rewarding career journey. Maintaining a deep knowledge of company products and services. Building and maintaining strong relationships with prospective and existing clients. Researching and pursuing new business opportunities. Identifying clients' needs and requirements and proposing suitable solutions. Providing clients with comprehensive product/service consultations and guiding their decision-making process. Upselling and cross-selling products/services to clients. Resolving complaints and issues efficiently and in a timely manner. Meeting sales/revenue targets. Ensuring client satisfaction.
Posted 3 months ago
0 - 5 years
2 - 7 Lacs
Gonda
Work from Office
PURPLE FINANCE LIMITED is looking for Relationship Manager to join our dynamic team and embark on a rewarding career journey. Maintaining a deep knowledge of company products and services. Building and maintaining strong relationships with prospective and existing clients. Researching and pursuing new business opportunities. Identifying clients' needs and requirements and proposing suitable solutions. Providing clients with comprehensive product/service consultations and guiding their decision-making process. Upselling and cross-selling products/services to clients. Resolving complaints and issues efficiently and in a timely manner. Meeting sales/revenue targets. Ensuring client satisfaction.
Posted 3 months ago
0 - 5 years
2 - 7 Lacs
Rajkot
Work from Office
PURPLE FINANCE LIMITED is looking for Relationship Manager to join our dynamic team and embark on a rewarding career journey. Maintaining a deep knowledge of company products and services. Building and maintaining strong relationships with prospective and existing clients. Researching and pursuing new business opportunities. Identifying clients' needs and requirements and proposing suitable solutions. Providing clients with comprehensive product/service consultations and guiding their decision-making process. Upselling and cross-selling products/services to clients. Resolving complaints and issues efficiently and in a timely manner. Meeting sales/revenue targets. Ensuring client satisfaction.
Posted 3 months ago
1 - 6 years
3 - 8 Lacs
Gurgaon
Work from Office
Overview: We are hiring in our Client Services department for Event Management software product. You shall either be a part of a team that supports clients over the phone and email on the Cvent Event Management software or will be responsible for implementing their event requirements in the tool and sharing best practices with them. Our team of over 350 Product Consultants, Analysts and Relationship Managers is a close-knit group of dynamic and high-energy professionals. We hire bright people who are willing to learn and are extremely motivated to succeed. We have people from various educational backgrounds including computer information systems, psychology, and communications. In This Role, You Will: Support clients over the phone and email by answering their product questions and offering technical assistance Offer best practice tips to clients to boost their meeting attendance via Cvent s marketing engine Gather client requirements for future releases of the product Create and maintain all product documentation Implement and manage the online portion of client events as and when needed Gather client requirements and implement them in Cvent s event management software Communicate with the client and review the initial implementation with them and make required changes Provide suggestions to the client to improve the overall result of the implementation and help client meet their goals Document all communication with the client in Cvent s CRM software Heres What You Need: Excellent communication skills (verbal and written) Graduate/ Under-graduate(drop-out) with 1-6 years of work experience Strong analytical and logical skills Experience in US Customer service is must Strong business acumen, ethics, and high integrity High comfort level in using online software products Must be articulate, organized, detail-oriented and have ability to multi-task Quick learner, with a positive attitude and ability to work well within a team
Posted 3 months ago
2 - 3 years
4 - 5 Lacs
Jaipur
Work from Office
The Programme Implementer Placement will ensure successful job placements for women in 2-wheeler and 4-wheeler roles, build client relationships, support retention, drive business growth, and coordinate with Sakha for retention. Role Title: Programme Implementer Placement Experience Required: 2-3 Years Applicant Females (cis/trans women) Candidates from all marginalized communities are encouraged to apply for the position Roles & Responsibilities Annual Plans and Reports Follow annual plan for the location, and report against them on a monthly basis. Ensure placement targets for the location are met in both 2-wheeler and 4-wheeler. Ensure women sustain in job in both 2-wheeler and 4-wheeler Will work closely with Azad s strategic partner Sakha Consulting Wings on all matters of placement as and when required. To be part of quarterly, half yearly and annual meetings with Azad and Sakha. Business and Revenue targets Ensure marketing activities are carried out to develop new business opportunities for all the verticals as per the plan Responsible for keeping in touch with existing customers/clients on a regular basis to ensure maximum retention Responsible for bringing new customers/clients to ensure placement targets are met. Develop new business to deliver on plan targets for the year Coordinate with training team specifically to ensure women chauffeurs onboard smoothly and are able to be inducted into Sakha successfully Achieve the set revenue generation target. Learning and Development Orienting trainees on work preparedness and professionalism and continue to be in touch with them post placement. Organise regular Sakha chauffeurs meeting as per the plans. Ensure regular feedback to chauffers , drivers and riders Follow up with drivers, chauffers and riders on job and see if there is need for refresher course and organize that to ensure retention in job Administrative and Finance Ensure invoices are generated on time and error free Maintenance of employment vehicles is undertaken timely to ensure efficient running of the same All payments from customers/clients are realized on time Ensure employment database in maintained with regular update Team building and supervision Ensure effective internal communication processes are followed Assist with planning for and organizing team events Ensure professional communication and working relationship with trainers and DL to facilitate placement related matters. Professional & Educational Qualifications Good oral and written communication skills (English and Hindi) Education Graduation/MBA from reputed institution. The job will require travel within Jaipur Prior experience in marketing and/or experience with placement services will be an added advantage 2-3 years experience of working in the placements, business development or marketing in required
Posted 3 months ago
3 - 5 years
5 - 7 Lacs
Mumbai
Work from Office
Job Summary As a Client Service Manager within the Trade and Working Capital Client Service Group, you will be responsible for managing and facilitating the unique and complex service needs of our Global Trades client base. Your passion for client service will promote your daily activities, and your excellent communication and relationship management skills will ensure an exceptional level of client satisfaction. You will primarily focus on Standby Letters of Credit, serving as the primary point of service contact for each client within your assigned portfolio, and acting as a senior leader and trade advisor for complex Letter of Credit transactions. Job Responsibilities Negotiating new or existing transactions with clients, external legal advisors, banking and credit teams supporting Standby Letter of Credit Transactions Work independently and act as escalation point for complex issues to structure and resolve customer requests. Managing dedicated Standby Letter of Credit client portfolio having frequent interactions with internal/external clients, working with various areas of the bank for client resolution Responsible for providing timely follow-up to clients, and be accountable for client satisfaction Providing guidance and training to team members based on knowledge of Trade products and services focusing on Standby Letters of Credit Serve as a liaison between the Relationship team, Operations, Treasury Management, Sales and Implementations to provide the best service to the client, your department, and the firm Proficient in structuring and negotiating Standby LC text in accordance with procedures while mitigating risk to the bank and client. Prioritizing daily workload to maximize productivity utilizing time management and organizational skills Creating and maintaining new and existing policies, procedures, and practices Project a confident and professional presence to our clients, other bank departments and the community Daily activities will include, but are not limited, to maintaining Standby Letter of Credit requests, research and resolution of customer s inquiries, preparing and collecting account documentation and managing internal project initiatives for your portfolio of clients. Additionally, you will be expected, over time, to be able to identify products and services that may benefit clients and improve overall relationship profitability. You will also participate in joint client calls with Bankers and Trade Sales Officers both in person and over the phone. Required qualities, capabilities and skills 5+ years experience in Trade Finance / Letters of Credit Robust background working as advisor negotiating and structuring agreements supporting Letters of Credit Strong focus on client satisfaction and building excellent relationships with customers Excellent communication skills with strong organizational and multi-tasking abilities Comfortable working within tight deadlines. Preferred qualities, capabilities and skills Experience working as advisor/leader having accountability in fast paced service environment while leading with respect and integrity. Excellent communication skills both written and verbal Relentless and versatile learner with an aptitude for assimilating new industry, company, product or technical knowledge Highly organized with ability to manage competing priorities Demonstrated, consistent professional presence with the ability to adapt to evolving needs and situations.
Posted 3 months ago
8 - 10 years
25 - 30 Lacs
Vadodara
Work from Office
Key Responsibilities Initiate New product sales related to existing & new customers Identify and meet key decision makers at customer s side & generate demand for existing & new products. Track competitor activity and update to marketing team. Monthly sales planning & forecasting for his clients. Responsible for collection of invoice value raised to the customers as per company policy. Inform and participate in the key exhibitions / seminars of the area. Formulate, direct and coordinate marketing activities and policies to promote products and services. Negotiate with distributors to manage product distribution, establishing distribution networks. Make report on daily basis and report it. Being a point of contact to priority customers and resolving any issues that they have. Maintain business revenue sales with the existing customers Debtor Management Timely Report Submissions and accuracy: - Sales Projection, Weekly Report ( Sales & Collection), Sales Forecasting Accuracy Excise related statutory requirements. Ensure timely settlement of Credit / Debit notes & Commissions Market Intelligence on Products and Competitors Identification of new areas within organization for building healthy/ strong pipeline for new business engagements for new and existing clients. Trackingof market developments & competition of existing product. The Person Qualifications: B.Tech/BE (Chemical) and MBA with relevant sales background. Experience: 8-10 years
Posted 3 months ago
7 - 9 years
15 - 16 Lacs
Mumbai
Work from Office
As a Client Relationship Manager within the Commercial Real Estate team, you will serve as the primary liaison for a portfolio of key clients, ensuring a high-touch experience. Your role will encompass managing the global client experience and addressing service and account needs for clients utilizing complex depository and treasury products. Working independently, you will strive to understand client needs, escalate issues promptly, and foster strong relationships with both clients and internal partners. Your effective coordination with the Service, KYC, and Implementations teams will be crucial in delivering a seamless, top-tier client experience. Job Responsibilities Provide a high-touch, high-value experience by responding to all client inquiries within two hours and updating clients daily on open items until resolution. Meet with each assigned client quarterly to build relationships, including contacts in accounts payable and receivables as necessary. Maintain client profiles, identifying account structures and products utilized. Conduct quarterly relationship reviews with clients in the portfolio. Notify clients proactively of operational issues impacting treasury operations, including migration projects or system outages. Participate actively in deal team meetings for new products and services, coordinating with the assigned TMO or Sales Associate. Manage client expectations and communicate clearly with all levels within the client organization. Review account analysis statements monthly to identify pricing inconsistencies, billing errors, and opportunities for electronic conversion, partnering with TMO and Sales Associate. Lead and resolve all client inquiries/problems through interaction with clients, bankers, and partners, ensuring timely and professional responses. Understand product enhancements/changes from quarterly releases, educate clients as needed, and coordinate with TMO and Treasury Associate. Required Qualifications, Skills and Capabilities Hold a Bachelors degree or above Possess at least 7 years of experience Exhibit strong interpersonal skills. Demonstrate strong project management skills with the ability to manage competing priorities effectively. Possess strong verbal and written communication skills. Maintain a consistent professional presence with adaptability to evolving needs and situations. Have a documented history of independent decision-making and problem-solving skills. Understand financial exposure and operational risk related to bank products and services. Comprehend complex customer structures. Display strong presentation skills. Be proficient in all Microsoft Office applications.
Posted 3 months ago
1 - 3 years
3 - 4 Lacs
Mumbai, Delhi
Work from Office
Company Overview: Reliance Retail is India's largest and fastest-growing retailer, known for its diversified omni-channel presence through integrated store concepts, digital, and new commerce platforms. With a mission to revolutionize retail in India, Reliance Retail has perfected its capabilities across people, processes, and technology. Catering to over 193 million customers across the country, it offers superior quality products and an unmatched shopping experience in Consumer Electronics, Fashion & Lifestyle, and more. Job Overview: We are seeking an experienced Fashion Consultant to join our team at Reliance Retail. As an Executive, you will be based in either Delhi or Mumbai, working full-time. The ideal candidate will have between 1 to 3 years of experience in the retail fashion industry, with a strong understanding of store operations, designer brands, and customer relations. You will provide expert styling advice and foster a luxurious customer experience. Qualifications and Skills: Possess between 1 to 3 years of professional experience in the fashion industry with a deep understanding of retail operations. Demonstrated expertise in luxury and designer fashion brands and ability to adapt to new fashion trends quickly. Strong ability to provide personalized styling advice, enhancing the customer's shopping experience effectively. Excellent customer relation management skills with a focus on building long-lasting client relationships. Proficiency in managing store operations and ensuring seamless retail activities. Ability to act as a sales consultant with strong persuasive skills to drive sales and achieve targets. Must have a keen eye for fashion trends and the ability to incorporate them into a personalized customer shopping experience. Exceptional communication and interpersonal skills to interact effectively with diverse clientele and internal teams. Roles and Responsibilities: Provide personalized fashion advice and recommendations tailored to the client’s preferences and lifestyle. Assist customers in making the right choice of clothing and accessories to enhance their personal style. Maintain knowledge of current fashion trends and leverage this information to benefit customers and the store. Manage and maintain effective store operations to ensure a high-quality customer experience. Build long-term relationships with clients, enhancing customer loyalty and increasing repeat business. Collaborate with the store team to achieve sales targets and other business objectives. Conduct market research to identify fashion industry trends and consumer preferences. Provide feedback to the buying and merchandising teams about customer preferences and trends.
Posted 3 months ago
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