15.0 - 19.0 years

0 Lacs

maharashtra

On-site

You are M&G Global Services Private Limited, a fully owned subsidiary of the M&G plc group of companies, dedicated to providing a wide range of value-added services since 2003. Your purpose is to empower individuals to invest with confidence. With over 170 years of experience, you offer financial products and services through Asset Management, Life, and Wealth sectors to deliver exceptional financial outcomes for clients and superior shareholder returns. M&G Global Services has evolved into a powerhouse of capabilities, contributing significantly to M&G plc's goal of becoming the most beloved and successful savings and investments company globally. As Head of Client Operations, your role is crucial in enhancing transparency, building trust, and strengthening relationships with COO, Operations, Distribution & Investments teams within the asset management space. You will be responsible for providing strategic leadership to build a top-tier client operations team in India aligned with the overall client experience strategy. This includes overseeing the end-to-end client life cycle, ensuring accuracy in reporting, collaborating with distribution teams, managing data quality control, and engaging with stakeholders to drive operational excellence and continuous improvement. Your responsibilities also involve talent management, where you will develop resource acquisition plans, lead retention initiatives, coach and mentor operational personnel, and foster a culture of continuous improvement and innovation. To excel in this role, you should have a minimum of 15+ years of management experience in client operations within the asset management industry. You must possess strong commercial acumen, client-centric approach, strategic thinking skills, excellent communication and presentation abilities, and proven leadership qualities. Additionally, a graduate degree in any discipline, preferably in Commerce, Finance, or Management, along with a Master's in Business or equivalent certification is required. Your success in this role will contribute significantly to M&G Global Services" mission of creating an exceptional workplace for exceptional talent and driving the company towards becoming a globally recognized leader in savings and investments.,

Posted 1 month ago

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Global payments Apex Group Ltd (India Branch)

3.0 - 15.0 years

0 Lacs

pune, maharashtra

On-site

This role is focused on performing Business-As-Usual (BAU) activities in the Transfer Agency (TA) department, ensuring that Client Service Level Agreements are consistently met and regulatory requirements are effectively adhered to. As a candidate, you should be willing to work in a 24*7 environment. Your key duties and responsibilities include having knowledge about various banking codes such as ABA, Sort Code, BSB, BIC, IBAN, RTGS, NEFT, and cash settlement methods. You should be able to interpret Standard Settlement Instructions (SSIs), identify missing/incorrect information, verify custody and fund-related bank invoices, and address queries from Clients and Local Offices via calls and emails. It is essential to ensure the completion and sign-off of daily processing, report significant issues to the manager, and work collaboratively as a team player within tight deadlines. Additionally, good written and verbal communication skills, flexibility in shift timings, and a strong client deliverables focus are crucial. Qualifications and Experience: - University degree in B. Com/MBA or equivalent - Knowledge of hedge funds and Private Equity is advantageous - 3-15 years of relevant experience Required Skills: - Strong analytical skills - Proficiency in Microsoft Excel & Word - Clear and concise written communication - Proficiency in English language - Strong research, resolution, and interpersonal skills - Adaptability, resilience, and attention to detail - Ability to work on multiple tasks and in different shifts - Prior experience in Transfer Agency processing is necessary - A Master's degree in commerce is preferred Career Growth with Apex: This opportunity provides exposure to a large global business, involvement in various aspects of the business across jurisdictions, and direct interaction with senior management. At Apex, success is not only measured by delivering excellent products and services but also by making a positive impact on people, society, and the planet. To learn more about our commitment to Corporate Social Responsibility (CSR), please visit our CSR policy page at https://theapexgroup.com.,

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