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1.0 - 6.0 years
0 - 0 Lacs
kolkata, asansol, bardhaman
On-site
Key Responsibilities: 1.Financial Performance and Sales Achieve daily sales, private label, BigBasket, generics, and high-margin category targets. Drive diagnostics target achievement. Execute prescription reminder calls and follow up on dormant/lapsed users and high-value users. Review the commitment register and ensure timely customer deliveries. 2.Omnichannel Order Management Ensure 0% pushback on all omnichannel orders. Maintain 100% TAT compliance in processing omnichannel orders 3.Customer Service and Experience Greet all customers with folded hands. Understand and fulfill customer requirements both in-store and via calls/WhatsApp (response within 1520 mins). Build healthy relationship...
Posted 3 months ago
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