Senior Manager -SCM- Ops-Bangalore Shadowfax Technologies

6.0 - 11.0 years

11 - 18 Lacs

Bengaluru

Work from Office

Job Title: Senior Manager -SCM- Ops-Bangalore About the Role: We are seeking a seasoned and dynamic Senior Manager SCM-Ops to lead and scale our operations across the southern region. The ideal candidate brings a robust background in First Mile & Reverse Logistics, FMRTS (Forward & Reverse Transportation Systems) , and Mid-Mile Network Planning with a proven track record of scaling businesses, managing large-scale operations, and leading high-impact programs. This role demands strong business acumen, operational expertise, and program management capability to drive efficiency, cost optimization, and business growth across the supply chain network in the southern region. Key Responsibilities: Operational Leadership: Lead end-to-end regional FMRTS operations (first mile, reverse logistics, and transportation). Drive operational excellence through process optimization, productivity enhancements, and automation. Manage and scale mid-mile network operations , including route planning, hub performance, and cost controls. Program Management: Run high-impact programs across regional operations focusing on cost, efficiency, and speed . Drive new business initiatives and pilots with cross-functional teams. Develop scalable playbooks and SOPs for rapid expansion and standardization. Network Planning & Execution: Optimize the supply chain network to ensure high service levels and low turnaround times. Design and execute regional planning models for logistics flow, infrastructure planning, and capacity forecasting. Team & Stakeholder Management: Lead and mentor cross-functional teams across different locations. Liaise with central teams (e.g., tech, product, strategy) to deploy initiatives and resolve bottlenecks. Build strong relationships with 3PLs, vendors, and local partners. Growth & Business Expansion: Identify and execute opportunities for business growth, including new markets and service lines. Evaluate and implement strategic partnerships or regional expansion plans. Monitor key performance metrics (KPIs) and drive continuous improvement. Ideal Candidate Profile: 8+ years of experience in supply chain operations, preferably with exposure to e-commerce, logistics, or transportation tech companies. Deep expertise in FMRTS, First Mile, Reverse Logistics , and Mid Mile operations . Proven experience in scaling business operations , with a mix of core operations and program management . Strong background in network design and regional planning . Excellent leadership, analytical, and execution skills. Bachelor's degree in Engineering/Business; MBA or equivalent from a reputed institution preferred ( strong pedagogy ).

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