Regenta central harimangla bharuch

The role at Hotel Regenta Central in Amritsar, Punjab is for a full-time on-site Captain. As a Captain, your primary responsibility will be to oversee service operations, ensure guest satisfaction, and manage staff in the dining areas of the hotel. Your day-to-day tasks will include supervising service staff, coordinating with the kitchen team, handling guest inquiries and complaints, training new employees, and upholding high standards of service quality and hygiene. To excel in this role, you must possess experience in hospitality management and team coordination. Strong guest relations and customer service skills are essential, along with excellent communication and interpersonal abilities. Leadership and staff management capabilities will be key to effectively leading the service team. Attention to detail and a dedication to maintaining service quality are also crucial. This role demands flexibility to work in shifts, including weekends and holidays. While a degree in Hospitality Management or a related field is considered advantageous, previous experience in a similar role is preferred. If you are someone with a passion for delivering exceptional service and have the necessary skills and experience, we would like to hear from you.,