Job Title: Personal Assistant to Regenerative Orthopaedic Surgeon Location: Kochi (Main Clinic) – with Coordination Support for Branches in Chennai & Calicut Reports to: Regenerative Orthopaedic Surgeon Employment Type: Full-Time Job Summary We are seeking a highly organized, reliable, and proactive Personal Assistant to support a senior Regenerative Orthopaedic Surgeon in both clinical and administrative responsibilities. This role requires a balance of personal assistance, task coordination, patient communication, and oversight of operational functions across a multi-location clinic setup. The ideal candidate will be able to ensure the smooth daily running of the doctor's schedule and support non-financial clinic operations with discretion and initiative. Key Responsibilities 1. Personal & Executive Assistance Maintain an updated pending task list for the doctor and provide timely reminders and follow-ups Manage the doctor’s calendar for appointments, surgeries, meetings, and travel Draft and respond to emails/messages per the doctor’s instructions; ensure all critical communications are tracked and responded to Prepare documents, presentations, and notes for meetings, workshops, or research as required Handle personal or professional errands and logistics as needed 3. Clinic Operations Oversight (Excluding Accounting) Provide the doctor with a regular overview of clinic performance and staff matters Oversee daily functioning of the Kochi clinic and coordinate with Chennai and Calicut branches Monitor maintenance and ensure issues are promptly resolved through appropriate channels Act as the central point for addressing operational inefficiencies and escalating them as needed Ensure balance in daily appointment volumes – avoiding overcrowding on some days and underutilization on others 4. Human Resource Support (Approx 25 Staff Across Branches) Monitor punctuality, attendance, and leave schedules of all staff Coordinate with clinic leads to ensure proper duty rotation and staffing Keep the doctor informed on HR matters including staff conduct, leave issues, and overall team functioning Assist with new staff onboarding, internal communication, and implementation of work discipline Oversee operations across Chennai and Calicut branches and provide necessary updates to the doctor. Flag performance issues or staff complaints for the doctor’s review and support internal resolution 5. Patient Coordination & Appointment Oversight Work with the front desk and telecalling teams to manage patient appointments effectively Work closely with the telecalling and front desk teams to ensure calls are answered professionally and appointments are scheduled efficiently Monitor and report complaints related to telecalling performance, appointment congestion, or underbooking Address complaints related to patient call handling, delays, or improper responses Ensure clear communication across departments to avoid patient delays and confusion Support post-visit follow-up processes and maintain professionalism in all patient-facing communication 6. Documentation & Coordination Maintain organized records of communications, memos, HR files, and clinic updates Ensure confidentiality of sensitive patient and staff information Coordinate with external vendors, medical reps, service providers, and labs as needed Liaise between the doctor, internal staff, and external service providers Ensure smooth coordination between branches and report key updates to the doctor 7. Other Support Duties Assist with event or conference planning, medical seminar coordination, or doctor’s travel logistics Take initiative to handle additional responsibilities as assigned, and act as a reliable point of contact for internal and external matters Required Skills & Competencies Strong organization, multitasking, and time management abilities Excellent written and verbal communication skills Professional conduct, discretion, and trustworthiness Confident in interpersonal communication, especially in dealing with staff and patients Proficient in Microsoft Office Suite, and familiarity with clinic or EMR systems Problem-solving mindset and ability to work under pressure Qualifications & Experience Bachelor’s degree preferred in healthcare administration, business, HR, or related field Minimum 3 years of experience in a Personal Assistant, Clinic Coordinator, or Executive Assistant role Experience working in a medical or clinical setting is a strong advantage Understanding of basic HR coordination and clinic operational workflows is desirable To Apply: Please submit your updated CV and a short cover letter to [email protected] . Only shortlisted candidates will be contacted. Job Types: Full-time, Permanent Pay: ₹45,000.00 - ₹55,000.00 per month Experience: Personal assistant: 3 years (Required) Language: English (Required) Tamil (Required)
Job Title: Personal Assistant to Regenerative Orthopaedic Surgeon Location: Kochi (Main Clinic) – with Coordination Support for Branches in Chennai & Calicut Reports to: Regenerative Orthopaedic Surgeon Employment Type: Full-Time Job Summary We are seeking a highly organized, reliable, and proactive Personal Assistant to support a senior Regenerative Orthopaedic Surgeon in both clinical and administrative responsibilities. This role requires a balance of personal assistance, task coordination, patient communication, and oversight of operational functions across a multi-location clinic setup. The ideal candidate will be able to ensure the smooth daily running of the doctor's schedule and support non-financial clinic operations with discretion and initiative. Key Responsibilities 1. Personal & Executive Assistance Maintain an updated pending task list for the doctor and provide timely reminders and follow-ups Manage the doctor’s calendar for appointments, surgeries, meetings, and travel Draft and respond to emails/messages per the doctor’s instructions; ensure all critical communications are tracked and responded to Prepare documents, presentations, and notes for meetings, workshops, or research as required Handle personal or professional errands and logistics as needed 3. Clinic Operations Oversight (Excluding Accounting) Provide the doctor with a regular overview of clinic performance and staff matters Oversee daily functioning of the Kochi clinic and coordinate with Chennai and Calicut branches Monitor maintenance and ensure issues are promptly resolved through appropriate channels Act as the central point for addressing operational inefficiencies and escalating them as needed Ensure balance in daily appointment volumes – avoiding overcrowding on some days and underutilization on others 4. Human Resource Support (Approx 25 Staff Across Branches) Monitor punctuality, attendance, and leave schedules of all staff Coordinate with clinic leads to ensure proper duty rotation and staffing Keep the doctor informed on HR matters including staff conduct, leave issues, and overall team functioning Assist with new staff onboarding, internal communication, and implementation of work discipline Oversee operations across Chennai and Calicut branches and provide necessary updates to the doctor. Flag performance issues or staff complaints for the doctor’s review and support internal resolution 5. Patient Coordination & Appointment Oversight Work with the front desk and telecalling teams to manage patient appointments effectively Work closely with the telecalling and front desk teams to ensure calls are answered professionally and appointments are scheduled efficiently Monitor and report complaints related to telecalling performance, appointment congestion, or underbooking Address complaints related to patient call handling, delays, or improper responses Ensure clear communication across departments to avoid patient delays and confusion Support post-visit follow-up processes and maintain professionalism in all patient-facing communication 6. Documentation & Coordination Maintain organized records of communications, memos, HR files, and clinic updates Ensure confidentiality of sensitive patient and staff information Coordinate with external vendors, medical reps, service providers, and labs as needed Liaise between the doctor, internal staff, and external service providers Ensure smooth coordination between branches and report key updates to the doctor 7. Other Support Duties Assist with event or conference planning, medical seminar coordination, or doctor’s travel logistics Take initiative to handle additional responsibilities as assigned, and act as a reliable point of contact for internal and external matters Required Skills & Competencies Strong organization, multitasking, and time management abilities Excellent written and verbal communication skills Professional conduct, discretion, and trustworthiness Confident in interpersonal communication, especially in dealing with staff and patients Proficient in Microsoft Office Suite, and familiarity with clinic or EMR systems Problem-solving mindset and ability to work under pressure Qualifications & Experience Bachelor’s degree preferred in healthcare administration, business, HR, or related field Minimum 3 years of experience in a Personal Assistant, Clinic Coordinator, or Executive Assistant role Experience working in a medical or clinical setting is a strong advantage Understanding of basic HR coordination and clinic operational workflows is desirable To Apply: Please submit your updated CV and a short cover letter to info.regencaremed@gmail.com . Only shortlisted candidates will be contacted. Job Types: Full-time, Permanent Pay: ₹45,000.00 - ₹55,000.00 per month Experience: Personal assistant: 3 years (Required) Language: English (Required) Tamil (Required)