12 Refresher Training Jobs

Role & responsibilities 1. Planing and executing Training Calendar and share with Training Lead and Regional Manager on the basis of Training need and operational priorities 2. Running On Job Evaluations, Refresher Trainings, Certifications and tracking the same to meet the desired level of certification and ratings. 3.- Manage Training Programs and their proper implementation in Cinemas and for applicable functions. 4 Visiting Cinemas as per the Training Process and Plan requirement with minimum 2 visits being executed for all assigned Cinemas/locations. Ensuring the quality and process standards for the Cinema(s) and applicable functions by providing continuous Soft Skills and Operational Process Training to employees. 5. Reporting on monthly basis( Certifications/On Job and Monthly report) on every last day of the month to Training Speacilist and Regional Manager. 6 Responsible for execution of Growth Plan of the employees and teams to ensure meeting of the budgeted manpower by planning and develoing to anticipated needs of Cinemas based on attrition and new cinema openings. 7 Conducting Preopening Training for new cinemas by preparing Training Plan/Calendar as per defined guidelines to meet the set goals of certifications and standards 8. Creates a highly effective training team (Asst. Managers - Training) in region that conducts training(s) as per requriement using suited mode of training (Theory, Classroom, Practical etc.) 9. Responsible for ensuring adherence and achievement for the goals set for training measurement and evaluation scores/audits.

As an Area Training Head/Area Training Manager, you will play a crucial role in overseeing the training programs for BDM, ABH, and ZBH across all channels. Your responsibilities will include conducting induction programs, developing training content, collaborating with the sales team, and ensuring post-training productivity. Additionally, you will focus on driving productivity for M1-M6 BDMs through timely interventions and support. Based in Pune, you will be offered a salary of 11 LPA, with a preference for candidates with experience in the insurance industry. Your key responsibilities will involve planning and executing a monthly training calendar, identifying training needs with business leaders, and designing comprehensive learning solutions. This will include a blended learning approach encompassing coaching, classroom training, action learning, and e-learning. You will also be responsible for training trainers, monitoring induction training processes, and conducting regular training interventions with new BDMs. Furthermore, you will be required to conduct tests and certification mechanisms to assess and elevate the skill levels of individuals. Traveling up to 12-14 days a month may be necessary for this role. Qualifications for this position include an MBA in Sales & Marketing/Finance (preferred) or a postgraduate degree in any discipline. Candidates with certifications in the life insurance domain and financial planning will be given preference. You should have 4-6 years of experience in sales training, with a minimum of 2-3 years in various distribution channels or sales. Experience in content development would be beneficial. This is a full-time position offering benefits such as cell phone reimbursement, health insurance, and provident fund. The work schedule is during day shifts with the requirement to be present in person at the specified work location.,

Company: Globiva Location: Gurgaon Job Summary Globiva is hiring a Sales Process Trainer with a minimum of 1 year of BPO training experience. The trainer will be responsible for NHT, OJT, refresher sessions, PKT, and continuous sales capability building, ensuring high throughput and strong training efficacy. Key Responsibilities Conduct New Hire Training (NHT) on sales process, product knowledge, objection handling, compliance, and systems. Drive smooth transition of trainees from NHT to OJT (nesting phase) ensuring readiness for production. Deliver Refresher Training to improve sales conversion, upselling, cross-selling, and compliance adherence. Conduct Pre-Knowledge Tests (PKT), assessments, and evaluations to measure learning effectiveness. Ensure high throughput % with maximum trainees successfully clearing NHT/OJT. Use role plays, mock calls, and live call monitoring to build sales effectiveness. Partner with Operations & Quality to identify training needs and bridge performance gaps. Track and publish training MIS reports (throughput %, PKT results, nesting scores, and sales performance post-training). Update sales scripts, training modules, SOPs, and objection handling frameworks as per client requirements. Support business KPIs: Sales Conversion %, Revenue, AHT, Quality & Compliance. Act as a coach & mentor for trainees during nesting and early production. Key Skills & Competencies Strong sales acumen with proven knowledge of telesales / outbound sales. Excellent communication, persuasion, and presentation skills. Expertise in handling NHT, OJT, refresher & PKT sessions. Ability to drive throughput, nesting effectiveness, and training efficacy. Strong analytical, reporting & MS Office skills. Flexible to work in a 6-day, 24/7 BPO environment. Qualifications & Experience Graduate in any discipline. Minimum 1 year experience as a Sales Process Trainer in BPO. Hands-on experience in Outbound Sales / Telesales / Insurance or BFSI Sales processes preferred. 6 days working. Share cv to HR Supriya- 9289327281

You will be responsible for researching the Chemistry of existing processes at Maxpro to generate ideas for cost reduction. This will involve conducting lab experiments to ensure that the quality and yield of the product are not affected. Additionally, you will be required to conduct literature surveys for process improvement or alternate routes, as well as develop new molecules and perform lab experiments to support plant operations for quality and safety enhancement. Your duties will also include conducting performance trials of new raw materials, ensuring the availability of glassware and chemicals in the lab, and improving the overall performance of lab operations. It is crucial to adhere to 100% compliance in using appropriate Personal Protective Equipment (PPE) while working in the lab and during plant trials. Furthermore, you will need to provide refresher training on Emergency Response Team (ERT) procedures and safety talks to your colleagues. Reporting any near misses related to safety abnormalities, whether unsafe conditions or acts, is a key responsibility. Maintaining 5S standards, ensuring a safe workplace with excellent housekeeping standards, and fostering a culture of continuous improvement through generating Kaizens and One Point Lessons are essential tasks. You will also be responsible for enhancing the skill metrics of the lab. The ideal candidate will have an M.Sc. in Organic Chemistry. However, if a suitable candidate with this qualification is not found, candidates with a B.Sc. in Organic Chemistry will also be considered. This is a full-time position that requires in-person work at the designated location.,

Call Aditi on 9810650396 Looking for Quality Analyst Profile Perform regular quality assurance audit to ensure adherence to establish process standards Should have experience in auditing calls foe b2b and b2c campaigns Good Communication skills

As a Process Trainer in the Insurance sector based in Gurgaon - Sec 44 with a 6 Days Working schedule in Day Shift, your primary responsibility will be to identify training needs at various levels and conduct Refresher Training sessions for employees to enhance productivity. You will be in charge of coordinating training schedules, setting up training sessions, creating training materials, and ensuring follow-up actions are implemented. One of your key duties will involve training new employees on sales techniques, product knowledge, customer communication, and internal systems. Specifically, you will be responsible for providing comprehensive product knowledge on Health Insurance to all new joiners. Additionally, you will deliver product training, including selling skills, soft skills, and objection handling, to Associate Sales Consultants, Team Leaders, and Asst. Sales Managers. You will also assist in the delivery of ongoing training programs and evaluate the effectiveness of the training through trainee reports and performance reviews. Your role will also entail reviewing training performances, preparing participant score sheets, arranging follow-up training sessions, and providing timely and constructive feedback and counseling to trainees. It will be essential for you to maintain detailed records of workshops conducted, participant lists, feedback received, and follow-up activities undertaken. To excel in this role, you are expected to come from a training background with proficiency in employee development to help individuals meet performance targets through hiring, coaching, and mentoring. You should possess the ability to calibrate employee performance against performance targets by monitoring and providing coaching as necessary. Effective communication skills to address and resolve issues impacting performance criteria, handle employee escalations, and escalate issues to supervisors or other internal departments are crucial. Demonstrated fluency in both English and Hindi languages is a requirement for this position. If you are comfortable working from the office for 6 days a week and possess the desired skills mentioned above, we invite you to apply for this challenging yet rewarding position as a Process Trainer in the Insurance industry.,

You will be responsible for developing and implementing a comprehensive training and development strategy that is aligned with the business goals. This includes conducting classroom and on-the-job training for new workers, as well as refresher training for existing staff. Your role will involve identifying training needs through job analysis, performance appraisals, and regular consultations with department heads. Designing and delivering effective training programs for various skill levels, such as onboarding, technical skills, and leadership development, will be a key aspect of your responsibilities. You will collaborate with subject matter experts and the operations team to ensure that training aligns with production needs and develop relevant training content. Additionally, you will be involved in implementing employee training programs to enhance skills and increase productivity, evaluating program effectiveness, and gathering feedback from Heads of Departments. You will also have the opportunity to review, design, and implement employee induction and orientation programs within the organization. Your role will involve establishing Worker Up-skilling and Development Centers, where the criteria for new worker hiring will be established, detailed training programs will be defined for the initial training period, and assessments such as viva tests and core skill tests will be conducted. Furthermore, you will be responsible for publishing job assignment or fitment sheets based on skill sets before workers are assigned to the production floor. Regular assessment of new workers on a fortnightly, monthly, and quarterly basis will be conducted to ensure their engagement and contribution levels. You will also work towards improving worker retention through various programs and initiatives. For the existing workforce, you will create skill matrices to identify training needs and focus on up-skilling workers to enhance their performance based on the skill matrix chart. In addition to these responsibilities, you will set up an appraisal system for workers to track their progress and performance. This is a full-time position with benefits including health insurance and provident fund. The work schedule will be during day shifts at the in-person work location.,

The role involves preparing training modules for various training sessions such as Product & Process Training, Soft Skills Training, Communication Skills Training, Sales Training, SOP Training, and Induction. You will be responsible for monitoring and coaching agents on various aspects of the English language, culture, and providing consistent coaching and feedback to enhance employee performance. Supporting floor training initiatives, designing and developing training material, and providing feedback for training content enhancement and development are also key responsibilities. Developing action plans for employee improvement and ensuring advisors are skilled to handle customer interactions are crucial aspects of the role. Additionally, coaching advisors on product and process improvements, creating learning solutions, customizing training delivery, providing Financial Market Training, conducting OJT & Refresher Training, organizing JKQ & Complete Certification Process, and conducting sessions on Compliance & Customer Satisfaction are part of the duties. You will also be expected to execute all assigned duties and responsibilities and adapt to changes as needed. The ideal candidate for this position should be a minimum Graduate or Post Graduate with excellent communication skills, sales & marketing skills, and knowledge of the Global Market, specifically Forex & Comex. Talkative, enthusiastic, and innovative individuals are preferred for this role. In terms of benefits, the company offers overseas trips, fixed in-hand salary, medical insurance, health insurance, provident fund, and yearly bonus. The job is full-time and permanent with day shift schedule and requires a minimum of 1 year of total work experience. The work location is in person.,

As a Corporate Trainer in the Learning & Development team at Aimlay Pvt. Ltd., you will be responsible for conducting New Hire Training (NHT) to facilitate smooth onboarding, designing and implementing Training Needs Identification (TNI) and Training Needs Analysis (TNA), delivering effective On-the-Job Training (OJT) and Refresher Sessions, as well as facilitating interactive Soft Skills and Communication Training. You will also be monitoring training impact through assessments, feedback, and performance tracking while maintaining accurate training records and reports. To be successful in this role, you should have a minimum of 2 years of experience as a Corporate/Process/Soft Skills Trainer, possess excellent spoken and written English skills, demonstrate a strong command of training tools such as TNA, TNI, NHT, OJT, and Refresher Training, exhibit confident presentation and facilitation skills, maintain an energetic, people-focused, and performance-driven approach, and showcase high levels of organization and analytical abilities. Aimlay Pvt. Ltd. offers a competitive CTC of up to 35,000/month along with opportunities for career growth in a fast-paced EdTech environment. You will be part of a supportive and collaborative work culture, working with a vibrant team and gaining hands-on learning experiences. Please note that this position is a pure training profile and is not related to HR operations or recruitment. Only candidates with relevant training experience are encouraged to apply. If you are interested in this opportunity, you can share your updated resume at exec.hr1@aimlay.com or contact us at 9266343442 for further information. Best regards, Pushkin HR Aimlay Pvt. Ltd.,

The role involves preparing training modules for various types of training including Product & Process Training, Soft Skills Training, Communication Skills Training, Sales Training, SOP Training, and Induction. Monitoring and coaching agents on language aspects like grammar, pronunciation, and syllable stress as well as on cultural understanding. Providing consistent coaching and feedback to improve employee performance. Supporting floor training initiatives and assisting in the design and development of training materials. Offering feedback for training content enhancement and development. Developing action plans for employees in the bottom quartile to help them progress in their learning curve. Ensuring advisors are skilled and knowledgeable to handle customer interactions. Coaching advisors on product and process improvements, creating learning solutions, customizing training delivery, and providing Financial Market Training specifically on Forex & Comex. Conducting On-the-Job Training (OJT) and Refresher Training. Organizing JKQ sessions and completing the Certification Process. Conducting sessions on Compliance and Customer Satisfaction. Executing assigned duties and responsibilities as per the company's discretion. The ideal candidate should be a minimum graduate or post-graduate with good communication skills and knowledge of the global market, particularly in Forex & Comex. They should be talkative, enthusiastic, and innovative, with sales and marketing skills. Fluent English communication is required for this role. The company offers perks such as overseas trips, a fixed in-hand salary, and medical insurance. The job is full-time and permanent with benefits including health insurance and Provident Fund. The schedule is a day shift with a yearly bonus. The candidate should have at least 1 year of total work experience. The work location is in person.,

Role & responsibilities The role holder is responsible for conducting New Hire and Refresher training for Inbound / Outbound contact center and E-mail management and also to routinely identify the business training needs and run programs for staff development. New Hire Training • Conducts training for new hires and provide certification under the stipulated timeline • Tracks and reports the progress of trainings conducted to the higher authorities • Performs mock calls with new hires to determine readiness for moving into support • Acts as an on Job support for new hires and is responsible for their smooth transition from training to production floor • Conducts coaching sessions in order to develop and evaluate personnel • Manages and oversees the joining formalities for the new hires Change Management Training • Evaluates the business training needs routinely and prepares updates for the same • Conducts monthly refresher trainings, including product/process changes or additions, for existing phone banking officers • Creates training modules and makes them interesting and interactive by infusing humor • Reviews processes and shares feedback with the Quality team for improvements to enhance overall customer experience • Evaluates Inbound / Outbound calls and E-mail responses sent to customers • To be involved in Change management implementation from user and customer experience perspective. • Content creation expertise to make it simple and understandable for frontline. Involve innovative methods of teaching frontline as per the grade and levels of officers.

Role & responsibilities Monitoring training compliance of site employees on various areas like GMP, Functional, SOP, On Job Training, Refresher training etc. Handling of regulatory audit (USFDA, WHO, ANVISA, PMDA and other domestic audits/visits) Execution of task as per SOP (Specially Creation of Annual planner and execution of same, training effectiveness check, training content approval, job profile changes related, trending of human errors etc.) Handling of day to day and annual training documentation To ensure Curriculum compliance of site employees and escalation To facilitate Site Induction, to ensure training of new joiner and monitoring of onboarding days Please share resume with job title on below Mail ID : gaurangikudavkar@lupin.com