21 Refresher Training Jobs

Designation: Process Trainer Roles & responsibilities: Review Existing Training Materials and Identify need for updating the same. Should be able to create new content as and when necessary Conduct and periodically review contents/initial training material of the initial training of New Hires of the process. Develop and conduct Refreshers based on Training needs for existing Agents and help prepare them for the job along with content creation. Using trending data from Quality Assurance reports, create one-on-one or group trainings to resolve training discrepancies. Evaluate clients training requirements and establish training goals/completion milestones Develop and implement client-specific ...

As a Trainer, your role will involve the following responsibilities: - Training participants on various topics such as First Aid, Safety, Basic Life Support, Occupational Health, Trauma, and Home Health Care - Volunteering to supervise trainees during hands-on sessions conducted by other trainers - Providing induction and refresher training to field staff, including drivers and paramedics - Working towards the advancement of Safety Training Programs by contacting clients and facilitating the conduct of Safety Trainings You will also be responsible for: - Taking care of training documentation and material management, including facilitating and documenting the trainings conducted - Maintaining...

As a Trainer for Sales Training, your role will involve designing, developing, and delivering effective sales training modules through various mediums such as classroom, virtual, and on-site sessions. You will be responsible for conducting onboarding and refresher training for new and existing employees, assessing training needs through interactions with managers and team members, and providing role-play sessions, case studies, and practical exercises to enhance sales performance. Additionally, you will monitor and evaluate the impact of training programs on business outcomes, maintain updated training materials, and travel to branch/partner offices for training sessions as required. Your ke...

Role Overview: As a Product & Process Trainer, your main responsibility will be to prepare training modules for various types of training, including Product & Process Training, Soft Skills Training, Communication Skills Training, Sales Training, SOP Training, and Induction. You will play a crucial role in monitoring and coaching agents on aspects such as grammar, pronunciation, syllable stress, and other elements of the English language and culture. Providing consistent coaching and feedback to improve employee performance will be a key aspect of your role. Key Responsibilities: - Monitor and coach agents on grammar, pronunciation, syllable stress, and other aspects of the English language a...

As a Clinical Trainer, you will be responsible for managing clinical content at the unit level, coordinating with the corporate learning center team, and ensuring that all clinical training is conducted smoothly and efficiently. You will report to the Nursing officer for clinical content delivery and support, identify training needs, and deliver clinical trainings aligned with the needs analysis. Your role will also involve conducting on-the-job training, field visits, and preparing case studies for clinical refresher training. - Manage clinical content at the unit level in coordination with the corporate learning center team - Ensure availability of all consumables required for clinical tra...

Company: Globiva Location: Gurgaon Job Summary Globiva is hiring a Sales Process Trainer with a minimum of 1 year of BPO training experience. The trainer will be responsible for NHT, OJT, refresher sessions, PKT, and continuous sales capability building, ensuring high throughput and strong training efficacy. Key Responsibilities Conduct New Hire Training (NHT) on sales process, product knowledge, objection handling, compliance, and systems. Drive smooth transition of trainees from NHT to OJT (nesting phase) ensuring readiness for production. Deliver Refresher Training to improve sales conversion, upselling, cross-selling, and compliance adherence. Conduct Pre-Knowledge Tests (PKT), assessmen...

As a Regional Training Manager (RTM) at our company, your role will involve overseeing training programs across the region. You will be responsible for conducting induction, refresher, and compliance training for staff to ensure that new hires receive timely training and existing staff stay updated on key policies and procedures. Your duties will include assessing staff performance, identifying training needs, and delivering targeted sessions to enhance skills and compliance. Additionally, you will conduct regular branch visits and field assessments to monitor progress and provide on-the-spot coaching. Managing training resources, evaluating training effectiveness, and coordinating with vari...

As a Voice and Accent Trainer, you will play a crucial role in coaching and developing the communication skills of our agents to ensure they exhibit calm, composed, and natural communication during calls. Your responsibilities will include: - Conducting comprehensive voice and accent training sessions for agents engaged in outbound cold calling. - Developing customized training modules focusing on improving pronunciation, intonation, stress patterns, and overall fluency. - Providing coaching on communication skills such as active listening, speech clarity, tone modulation, and maintaining composure during calls. - Monitoring and assessing agents" performance on calls, offering constructive f...

Key Responsibilities New Hire Training Deliver structured training programs for new joiners, focusing on essential soft skills, communication, and voice & accent fundamentals. On-the-Job Training (OJT) Provide continuous support through on-the-job coaching for employees to enhance their performance and meet quality standards. Refresher Training Conduct periodic refresher sessions for existing staff based on performance gaps and business requirements. Performance Monitoring Track trainee progress during and after training; identify skill gaps and recommend further training as needed. Training Material Support Assist in updating and maintaining training materials, session plans, and feedback r...

Role & responsibilities 1. Planing and executing Training Calendar and share with Training Lead and Regional Manager on the basis of Training need and operational priorities 2. Running On Job Evaluations, Refresher Trainings, Certifications and tracking the same to meet the desired level of certification and ratings. 3.- Manage Training Programs and their proper implementation in Cinemas and for applicable functions. 4 Visiting Cinemas as per the Training Process and Plan requirement with minimum 2 visits being executed for all assigned Cinemas/locations. Ensuring the quality and process standards for the Cinema(s) and applicable functions by providing continuous Soft Skills and Operational ...

As an Area Training Head/Area Training Manager, you will play a crucial role in overseeing the training programs for BDM, ABH, and ZBH across all channels. Your responsibilities will include conducting induction programs, developing training content, collaborating with the sales team, and ensuring post-training productivity. Additionally, you will focus on driving productivity for M1-M6 BDMs through timely interventions and support. Based in Pune, you will be offered a salary of 11 LPA, with a preference for candidates with experience in the insurance industry. Your key responsibilities will involve planning and executing a monthly training calendar, identifying training needs with business ...

Company: Globiva Location: Gurgaon Job Summary Globiva is hiring a Sales Process Trainer with a minimum of 1 year of BPO training experience. The trainer will be responsible for NHT, OJT, refresher sessions, PKT, and continuous sales capability building, ensuring high throughput and strong training efficacy. Key Responsibilities Conduct New Hire Training (NHT) on sales process, product knowledge, objection handling, compliance, and systems. Drive smooth transition of trainees from NHT to OJT (nesting phase) ensuring readiness for production. Deliver Refresher Training to improve sales conversion, upselling, cross-selling, and compliance adherence. Conduct Pre-Knowledge Tests (PKT), assessmen...

You will be responsible for researching the Chemistry of existing processes at Maxpro to generate ideas for cost reduction. This will involve conducting lab experiments to ensure that the quality and yield of the product are not affected. Additionally, you will be required to conduct literature surveys for process improvement or alternate routes, as well as develop new molecules and perform lab experiments to support plant operations for quality and safety enhancement. Your duties will also include conducting performance trials of new raw materials, ensuring the availability of glassware and chemicals in the lab, and improving the overall performance of lab operations. It is crucial to adher...

Call Aditi on 9810650396 Looking for Quality Analyst Profile Perform regular quality assurance audit to ensure adherence to establish process standards Should have experience in auditing calls foe b2b and b2c campaigns Good Communication skills

As a Process Trainer in the Insurance sector based in Gurgaon - Sec 44 with a 6 Days Working schedule in Day Shift, your primary responsibility will be to identify training needs at various levels and conduct Refresher Training sessions for employees to enhance productivity. You will be in charge of coordinating training schedules, setting up training sessions, creating training materials, and ensuring follow-up actions are implemented. One of your key duties will involve training new employees on sales techniques, product knowledge, customer communication, and internal systems. Specifically, you will be responsible for providing comprehensive product knowledge on Health Insurance to all new...

You will be responsible for developing and implementing a comprehensive training and development strategy that is aligned with the business goals. This includes conducting classroom and on-the-job training for new workers, as well as refresher training for existing staff. Your role will involve identifying training needs through job analysis, performance appraisals, and regular consultations with department heads. Designing and delivering effective training programs for various skill levels, such as onboarding, technical skills, and leadership development, will be a key aspect of your responsibilities. You will collaborate with subject matter experts and the operations team to ensure that tr...

The role involves preparing training modules for various training sessions such as Product & Process Training, Soft Skills Training, Communication Skills Training, Sales Training, SOP Training, and Induction. You will be responsible for monitoring and coaching agents on various aspects of the English language, culture, and providing consistent coaching and feedback to enhance employee performance. Supporting floor training initiatives, designing and developing training material, and providing feedback for training content enhancement and development are also key responsibilities. Developing action plans for employee improvement and ensuring advisors are skilled to handle customer interaction...

As a Corporate Trainer in the Learning & Development team at Aimlay Pvt. Ltd., you will be responsible for conducting New Hire Training (NHT) to facilitate smooth onboarding, designing and implementing Training Needs Identification (TNI) and Training Needs Analysis (TNA), delivering effective On-the-Job Training (OJT) and Refresher Sessions, as well as facilitating interactive Soft Skills and Communication Training. You will also be monitoring training impact through assessments, feedback, and performance tracking while maintaining accurate training records and reports. To be successful in this role, you should have a minimum of 2 years of experience as a Corporate/Process/Soft Skills Traine...

The role involves preparing training modules for various types of training including Product & Process Training, Soft Skills Training, Communication Skills Training, Sales Training, SOP Training, and Induction. Monitoring and coaching agents on language aspects like grammar, pronunciation, and syllable stress as well as on cultural understanding. Providing consistent coaching and feedback to improve employee performance. Supporting floor training initiatives and assisting in the design and development of training materials. Offering feedback for training content enhancement and development. Developing action plans for employees in the bottom quartile to help them progress in their learning c...

Role & responsibilities The role holder is responsible for conducting New Hire and Refresher training for Inbound / Outbound contact center and E-mail management and also to routinely identify the business training needs and run programs for staff development. New Hire Training • Conducts training for new hires and provide certification under the stipulated timeline • Tracks and reports the progress of trainings conducted to the higher authorities • Performs mock calls with new hires to determine readiness for moving into support • Acts as an on Job support for new hires and is responsible for their smooth transition from training to production floor • Conducts coaching sessions in order to ...

Role & responsibilities Monitoring training compliance of site employees on various areas like GMP, Functional, SOP, On Job Training, Refresher training etc. Handling of regulatory audit (USFDA, WHO, ANVISA, PMDA and other domestic audits/visits) Execution of task as per SOP (Specially Creation of Annual planner and execution of same, training effectiveness check, training content approval, job profile changes related, trending of human errors etc.) Handling of day to day and annual training documentation To ensure Curriculum compliance of site employees and escalation To facilitate Site Induction, to ensure training of new joiner and monitoring of onboarding days Please share resume with jo...