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5.0 - 10.0 years
0 Lacs
haryana
On-site
As a Training Specialist at NIIT, you will play a crucial role in developing and delivering training sessions to ensure a clear understanding among trainees. Your responsibilities will include: - Delivering training sessions based on designed content to facilitate comprehensive learning. - Developing and enhancing training content to align with business requirements. - Understanding market dynamics and product offerings to effectively train participants on applying the sales model. - Designing customized training modules in response to evolving business needs. - Driving improvements in learners" sales productivity through targeted training interventions. - Ensuring high levels of learning ef...
Posted 3 weeks ago
13.0 - 17.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Voice & Accent Trainer, your role involves delivering voice and accent training for new hires and existing employees supporting international processes. You will conduct assessments and provide actionable feedback to improve language, pronunciation, and accent. Your responsibility will include developing and updating training modules tailored to international customer service standards. Additionally, you will perform regular communication audits and provide floor support/coaching based on training needs. Collaboration with operations, quality, and L&D teams is crucial to identify communication-related gaps and address them through structured interventions. You will also conduct refreshe...
Posted 1 month ago
5.0 - 10.0 years
0 Lacs
haryana
On-site
NIIT is a leading Skills and Talent Development Corporation dedicated to building a skilled workforce to meet global industry demands. Established in 1981 with the mission of addressing the human resource challenges of the IT sector, NIIT has evolved into one of the world's top training companies, offering a comprehensive range of talent development programs. Operating in more than 30 countries, NIIT provides training solutions to Individuals, Enterprises, and Institutions. As a Training Specialist at NIIT, your responsibilities will include delivering training sessions based on the provided content to ensure trainees have a clear understanding of the material. You will be tasked with develo...
Posted 3 months ago
13.0 - 17.0 years
0 Lacs
noida, uttar pradesh
On-site
You will be responsible for providing voice and accent training to new hires and current employees who are involved in international processes. Your main tasks will include conducting assessments, offering constructive feedback to enhance language skills, pronunciation, and accent. It will be crucial for you to develop and revise training modules that are customized to meet international customer service standards. Additionally, you will be expected to carry out communication audits regularly and provide on-the-floor support and coaching based on the identified training requirements. In this role, you will collaborate closely with operations, quality, and Learning & Development (L&D) teams t...
Posted 3 months ago
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