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5.0 - 9.0 years
0 Lacs
aligarh, uttar pradesh
On-site
We are seeking an HR Executive to oversee our company's recruitment, development, and learning management processes. Your responsibilities will include implementing referral programs, supervising hiring procedures, and updating HR policies as needed. To excel in this role, you must possess significant experience in human resources and a strong understanding of labor laws. Your decisions will be crucial in ensuring the recruitment and retention of qualified employees. As an HR Executive, you will be responsible for: - Identifying the organization's workforce requirements and seeking approval from the HR manager - Drafting job descriptions for various positions and advertising them across multiple platforms - Coordinating HR activities such as meetings, interviews, and scheduling - Assisting in the recruitment process by reviewing resumes and shortlisting candidates - Managing the onboarding process for new hires - Identifying training needs and organizing development programs for employees - Maintaining employee data for each department - Supervising the daily operations of the HR department Requirements for the HR Executive role: - Proven experience as an HR executive or similar position - Familiarity with HR software and applicant tracking systems - Proficiency in recruitment processes and its full cycle - Knowledge of labor laws - Strong leadership qualities and communication skills - B.Sc/M.Sc in Human Resource Management or related field This is a full-time position with benefits including cell phone reimbursement, health insurance, and Provident Fund. The work schedule is during day shifts with performance bonuses and yearly bonuses offered. The ideal candidate should have at least 5 years of HR experience, with proficiency in English language. The work location is in person.,
Posted 1 day ago
1.0 - 5.0 years
0 Lacs
maharashtra
On-site
The role of Recruiter/Back-Office Administrator based in Mumbai, Maharashtra (India) requires an individual with a minimum of 1 year of experience, who will be working in the night shift to support USA clients. The salary will be commensurate with the candidate's experience. As a dynamic and passionate team member, you will be responsible for managing administrative support and recruiting duties, including understanding and working on the onboarding process. Excellent communication skills and the ability to work effectively in a team environment are essential. You should also possess outstanding analytical skills to oversee day-to-day operations, assign performance goals, and ensure their completion while achieving organizational objectives. Extensive knowledge in office management, responsiveness to management and client requests, and the ability to work collaboratively are key attributes for this role. Your responsibilities will involve tasks such as sourcing candidates online, updating job ads, conducting background checks, screening incoming resumes and application forms, and providing qualified applicant contacts to Hiring Managers. You will also be expected to oversee all departmental functions, provide employee support, design and implement company policies and documents, update job descriptions, craft recruiting emails to attract passive candidates, provide shortlists of qualified candidates to hiring managers, send job offer emails, address compensation and benefits queries, and engage in business development activities by following up with new clients. Required Experience and Qualifications: - Excellent verbal and written communication skills - Understanding of referral programs - Sound judgement - Excellent analytical and decision-making abilities - Team management skills - Proficiency in using Microsoft Word, Excel, and Outlook Nice to Have: - Previous working experience in IT consultancy - 1-2 years of working experience Join us in this exciting opportunity where you can utilize your skills and contribute to the success of our team and clients.,
Posted 2 days ago
4.0 - 18.0 years
0 Lacs
karnataka
On-site
As a CRM Head at our company, you will be responsible for leading the customer relationship management function. Your role will involve overseeing the post-sales customer lifecycle, managing a high-performing CRM team, and ensuring top-notch client servicing standards across all projects. We are looking for an experienced and strategic leader who can drive customer satisfaction, loyalty, and brand trust through innovative processes and a customer-first approach. Your key responsibilities will include leading, mentoring, and managing the CRM team, developing and implementing CRM strategies, handling customer escalations, ensuring timely documentation, maintaining client records, coordinating across departments, tracking customer satisfaction metrics, preparing MIS reports, ensuring RERA compliance, driving digital transformation, and fostering relationships with high-value clients. To qualify for this role, you should have a Bachelor's degree in Business Administration, Marketing, or a related field (MBA preferred), along with 8-12 years of CRM or Customer Success experience, with at least 4-5 years in a leadership role in the Real Estate sector. You should possess strong leadership skills, expertise in CRM tools and data analytics, excellent communication and interpersonal skills, strategic thinking abilities, and deep knowledge of real estate operations and RERA compliance. In return, we offer you a senior leadership position with strategic impact, a competitive salary with performance-based bonuses, the opportunity to work on landmark real estate projects, and a dynamic work environment with strong growth potential.,
Posted 2 days ago
8.0 - 18.0 years
0 Lacs
karnataka
On-site
As a CRM Head, you will be responsible for leading the customer relationship management function, overseeing the post-sales customer lifecycle, managing a high-performing CRM team, and ensuring exceptional client servicing standards. Your strategic approach will drive satisfaction, loyalty, and brand trust among our customers. You will lead, mentor, and manage the CRM team by setting performance goals, providing training, and fostering a customer-centric culture. Developing and implementing CRM strategies to enhance client satisfaction, streamlining internal processes, and handling major customer escalations with professionalism will be key aspects of your role. Ensuring timely documentation issuance and maintaining accurate client records in CRM software will also be crucial. Collaboration across departments to ensure seamless delivery and communication, tracking customer satisfaction metrics, preparing high-level MIS reports, ensuring RERA compliance, and driving digital transformation within the CRM process are among your responsibilities. Additionally, fostering long-term relationships with high-value clients and developing referral programs will be essential. You should hold a Bachelor's degree in Business Administration or Marketing, with 8-12 years of CRM experience, including at least 4-5 years in a leadership role. Strong leadership skills, expertise in CRM tools and data analytics, excellent communication and negotiation skills, and a customer-first mindset are required. Strategic thinking, knowledge of real estate operations and RERA compliance, and a passion for service excellence are also important qualities. In return, we offer a senior leadership position with strategic impact, a competitive salary with performance-based bonuses, the opportunity to work on landmark real estate projects, and a dynamic work environment with strong growth potential.,
Posted 3 days ago
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