35 Redundancy Concepts Jobs - Page 2

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow, belong and thrive. Your day at NTT DATA As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you will be the first point of contact for our clients, ensuring their IT infrastructure and systems remain operational. You will proactively identify, investigate, and resolve technical incidents and problems, focusing on first-line support for standard and low-complexity incidents and servi...

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion it's a place where you can continue to grow, belong, and thrive. Your career here is about believing in yourself and seizing new opportunities and challenges. It's about expanding your skills and expertise in your current role and preparing yourself for future advancements. That's why we encourage you to take every opportunity to further your career within our great global team. As a Cross Technology Managed Services Engin...

As a Security Remote Technical Support Engineer (L4) at NTT DATA, you will play an essential role in providing professional remote technical support services to clients by identifying and resolving technical incidents and problems. Your responsibilities will include maintaining the support process, handling support requests, monitoring service delivery against service level agreements, analyzing service records, and ensuring incidents are resolved effectively and in a timely manner. You will be expected to escalate unresolved incidents, document and close resolved incidents, investigate root causes of incidents, and implement preventative measures. Additionally, you will collaborate with sta...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Remote Technical Support Engineer (L1) is an entry level engineering role, responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving inc...

As a Data Centre Remote Technical Support Engineer (L1) at NTT DATA, your primary responsibility will be to provide professional remote technical support services to clients by identifying and resolving technical incidents and problems. You will play a crucial role in restoring service to clients by ensuring all requests, process events, and resolution incidents meet service level agreement (SLA) conditions. Your key responsibilities will include maintaining the support process, investigating and diagnosing problems using service assurance software and tools, resolving incidents following agreed procedures, monitoring service delivery against service level agreements, and ensuring efficient ...

Join a company that is pushing the boundaries of what is possible. Renowned for technical excellence and leading innovations, NTT DATA is committed to making a difference to clients and society. Embracing diversity and inclusion in the workplace, it is a place where you can grow, belong, and thrive. As a Cross Technology Managed Services Engineer (L1) at NTT DATA, your primary responsibility will be to be the initial point of contact for clients, ensuring the continuous operation of their IT infrastructure and systems. Your role involves proactively identifying, investigating, and resolving technical incidents and problems, with a focus on providing first-line support for standard and low-co...

As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you will play a crucial role as the first point of contact for clients, ensuring the continuous functionality of their IT infrastructure and systems. Your responsibilities will involve proactively identifying, investigating, and resolving technical incidents and problems, primarily focusing on first-line support for standard and low-complexity incidents and service requests. Your primary objective will be to uphold service level agreements without any misses. On a daily basis, you will be monitoring client infrastructure and solutions to detect and address problems and errors either before or as they arise. You will be tasked ...

As a Data Center Remote Technical Support Engineer at NTT DATA, you will play a crucial role in providing professional remote technical support services to clients by identifying and resolving technical incidents and problems. Your responsibilities will involve maintaining the support process, handling support requests, resolving problems, and carrying out maintenance tasks following agreed procedures. You will also ensure the usage of knowledge articles in incident diagnosis and resolution, monitor service delivery against service level agreements, and maintain records of relevant information. Your role will require you to prioritize and diagnose incidents, investigate causes of incidents, ...

As a Networking Remote Technical Support Engineer (L1) at NTT DATA, your role involves providing professional remote technical support services to clients by identifying and resolving technical incidents and problems. Your responsibilities include maintaining the support process, handling support requests, investigating and diagnosing problems using service assurance software, and resolving incidents following agreed procedures. You will be responsible for monitoring service delivery against service level agreements, analyzing service records regularly, prioritizing and diagnosing incidents, investigating causes of incidents, and escalating unresolved incidents until resolution is achieved. ...

As a Networking Remote Technical Support Engineer (L1) at NTT DATA, you will be responsible for providing professional remote technical support services to clients by identifying and resolving technical incidents and problems. Your role will involve pre-emptive service incident and resolution activities to ensure service restoration and adherence to service level agreements (SLA). Your key responsibilities will include maintaining the support process, handling support requests according to procedures, investigating and diagnosing problems using service assurance software, resolving problems, conducting maintenance tasks, monitoring service delivery against SLAs, and analyzing service records...