55 Redundancy Concepts Jobs

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive. Your day at NTT DATA As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you will be the first point of contact for our clients, ensuring their IT infrastructure and systems remain operational. You will proactively identify, investigate, and resolve technical incidents and problems, focusing on first-line support for standard and low-complexity incidents and serv...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive. Your day at NTT DATA As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you will be the first point of contact for our clients, ensuring their IT infrastructure and systems remain operational. You will proactively identify, investigate, and resolve technical incidents and problems, focusing on first-line support for standard and low-complexity incidents and serv...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive. Your day at NTT DATA The Data Centre Remote Technical Support Engineer (L1) is an entry level engineering role, responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving in...

As a Cross Technology Managed Services Engineer (L1) at NTT DATA, your role involves being the first point of contact for clients to ensure the operational functionality of their IT infrastructure and systems. Your responsibilities include proactively identifying, investigating, and resolving technical incidents and problems, focusing on first-line support for standard and low-complexity incidents and service requests. Your goal is to maintain zero missed service level agreement conditions. Key Responsibilities: - Monitor client infrastructure and solutions daily to identify and address problems and errors promptly. - Investigate first-line incidents, determine root causes, and provide telep...

As a Cross Technology Managed Services Engineer (L1) at NTT DATA, your responsibilities include: - Being the first point of contact for clients, ensuring the operational status of IT infrastructure and systems. - Proactively identifying, investigating, and resolving technical incidents and problems, focusing on first-line support for standard and low-complexity incidents and service requests. - Monitoring client infrastructure and solutions daily to identify problems and errors before or as they occur. - Delving deep into first-line incidents assigned to you, pinpointing the root causes, and providing telephonic, ITSM ticket, or chat support to clients. - Performing maintenance activities li...

Role Overview: As a Security Managed Services Engineer (L1) at NTT DATA, your primary responsibility is to provide a managed service to clients, ensuring the operational functionality of their Firewall infrastructure. You will proactively identify, investigate, and route incidents to the correct resolver group to maintain zero missed service level agreement (SLA) conditions. This role focuses on first-line support for standard and low complexity incidents and service requests, aiming to contribute to project work as required. Key Responsibilities: - Assess the existing endpoint security infrastructure - Deploy EDR agents on endpoints and critical systems - Configure EDR agents to collect and...

As a Networking Remote Technical Support Engineer (L1) at NTT DATA, you will be responsible for providing professional remote technical support services to clients by identifying and resolving technical incidents and problems. Your role will involve pre-emptive service incident and resolution activities to ensure service restoration and adherence to service level agreements (SLA). - Maintain the support process and handle support requests according to procedures - Investigate and diagnose problems using service assurance software - Resolve problems and conduct maintenance tasks - Monitor service delivery against SLAs - Analyze service records to identify actions for improvement - Prioritize ...

Role Overview: As a Networking Remote Technical Support Engineer (L3) at NTT DATA, you will play a crucial role in providing professional remote technical support services to clients. Your responsibilities will include identifying and resolving technical incidents and problems through pre-emptive service incident and resolution activities. Your expertise will contribute to restoring service to clients and ensuring all requests and resolution incidents meet service level agreement (SLA) conditions. Key Responsibilities: - Maintain the support process and handle support requests according to procedures. - Identify and resolve problems following agreed procedures. - Carry out agreed maintenance...

Role Overview: As a Cross Technology Managed Services Engineer (L1) at NTT DATA, your primary responsibility will be to serve as the initial point of contact for clients, ensuring the continuous operation of their IT infrastructure and systems. Your role will involve proactively identifying, investigating, and resolving technical incidents and problems, with a focus on providing first-line support for standard and low-complexity incidents and service requests. Your ultimate goal will be to uphold service level agreements without any misses. Key Responsibilities: - Monitor client infrastructure and solutions daily to identify and address problems and errors proactively. - Dive deep into first...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive. Your day at NTT DATA As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you will be the first point of contact for our clients, ensuring their IT infrastructure and systems remain operational. You will proactively identify, investigate, and resolve technical incidents and problems, focusing on first-line support for standard and low-complexity incidents and serv...

As a Cross Technology Managed Services Engineer (L1) at NTT DATA, your role is crucial as you will be the first point of contact for clients, ensuring the operational efficiency of their IT infrastructure and systems. Your main responsibilities include: - Proactively identifying, investigating, and resolving technical incidents and problems - Providing first-line support for standard and low-complexity incidents and service requests - Monitoring client infrastructure to identify and address problems and errors promptly - Performing maintenance activities such as patching and configuration changes to ensure smooth system operation - Contributing to disaster recovery functions and tests to uph...

As a Networking Remote Technical Support Engineer (L4) at NTT DATA, you will be responsible for providing professional remote technical support to clients by identifying and resolving technical incidents and problems. Your role involves maintaining the support process, handling maintenance tasks, monitoring service delivery against service level agreements, and analyzing service records regularly. You will investigate the root cause of incidents, escalate unresolved issues, and document and close resolved incidents according to agreed procedures. Additionally, you will create knowledge articles, upgrade skills, enhance knowledge on latest products and technologies, and identify operational/t...

Role Overview: You will be a Cross Technology Managed Services Engineer (L1) at NTT DATA, the first point of contact for clients to ensure the operational efficiency of their IT infrastructure and systems. Your primary focus will be on proactively identifying, investigating, and resolving technical incidents and problems. Your goal is to maintain service level agreements and provide exceptional support to clients across various technology domains. Key Responsibilities: - Monitor client infrastructure and solutions daily, identifying and resolving problems before or as they arise. - Investigate first-line incidents, determine root causes, and provide telephonic, ITSM ticket, or chat support t...

Role Overview: You will be working as a Security Remote Technical Support Engineer (L3) at NTT DATA, where you will be responsible for providing professional remote technical support to clients by identifying and resolving technical incidents and problems. Your role will involve pre-emptive service incident and resolution activities to ensure service restoration and adherence to service level agreements. Key Responsibilities: - Maintain the support process and handle support requests according to procedures. - Identify and resolve problems following agreed procedures. - Perform maintenance tasks as required. - Utilize knowledge articles in incident diagnosis and resolution, updating them as ...

As a Data Centre Remote Technical Support Engineer (L1) at NTT DATA, your role involves providing professional remote technical support services to clients by identifying and resolving technical incidents and problems. Your responsibilities include: - Maintaining the support process and handling support requests according to procedures. - Using service assurance software and tools to investigate and diagnose problems, collect performance statistics, and create reports. - Identifying and resolving problems following agreed procedures. - Performing defined tasks to monitor service delivery against service level agreements. - Analyzing service records regularly to identify actions required to m...

Role Overview: As a Networking Remote Technical Support Engineer (L1) at NTT DATA, you will be responsible for providing professional remote technical support services to clients. Your role involves identifying and resolving technical incidents and problems to ensure the restoration of service for clients. Your proactive approach in service incident and resolution activities will drive incidents to effective resolutions, maintaining zero missed service level agreement (SLA) conditions. Key Responsibilities: - Maintain the support process and handle support requests according to procedures. - Utilize service assurance software and tools to investigate and diagnose problems, collect performanc...

Role Overview: As a Networking Remote Technical Support Engineer (L3) at NTT DATA, you will play a crucial role in providing professional remote technical support services to clients. Your responsibilities will include identifying and resolving technical incidents and problems through pre-emptive service incident and resolution activities. Your expertise will be instrumental in restoring service to clients and ensuring all requests are handled efficiently to meet service level agreement (SLA) conditions. Key Responsibilities: - Maintain the support process and handle support requests according to procedures. - Identify and resolve problems following agreed procedures. - Perform maintenance t...

Role Overview: As a Security Remote Technical Support Engineer (L3) at NTT DATA, you will be an advanced engineering role responsible for providing professional remote technical support services to clients. Your main responsibility will be to identify and resolve technical incidents and problems, ensuring service restoration to clients while maintaining service level agreements. Key Responsibilities: - Maintain the support process and handle support requests according to procedures. - Identify and resolve problems following agreed procedures. - Carry out maintenance tasks as required. - Utilize knowledge articles in incident diagnosis and resolution, updating them when necessary. - Monitor s...

As a Cross Technology Managed Services Engineer (L1) at NTT DATA, your role is crucial in ensuring the smooth operation of our clients" IT infrastructure and systems. Your responsibilities include: - Being the first point of contact for clients, handling first-line support for standard and low-complexity incidents and service requests. - Proactively identifying, investigating, and resolving technical incidents and problems to ensure zero missed service level agreement conditions. - Monitoring client infrastructure and solutions, identifying and addressing problems and errors promptly. - Diving deep into first-line incidents, identifying root causes, and providing support through telephonic, ...

As a Cross Technology Managed Services Engineer (L1) at NTT DATA, your role is crucial in ensuring the smooth operation of clients" IT infrastructure and systems. Your primary responsibility will be to provide first-line support for standard and low-complexity incidents and service requests, aiming to maintain zero missed service level agreement conditions. Key Responsibilities: - Proactively identify, investigate, and resolve technical incidents and problems for clients. - Monitor client infrastructure and solutions daily to identify and address issues promptly. - Dive deep into first-line incidents to pinpoint root causes and provide necessary support to clients. - Perform maintenance acti...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive. Your day at NTT DATA As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you will be the first point of contact for our clients, ensuring their IT infrastructure and systems remain operational. You will proactively identify, investigate, and resolve technical incidents and problems, focusing on first-line support for standard and low-complexity incidents and serv...

Role Overview: As a Cross Technology Managed Services Engineer (L1) at NTT DATA, your role is crucial as the first point of contact for clients, ensuring the continuous operation of their IT infrastructure and systems. Your primary responsibility is to proactively identify, investigate, and resolve technical incidents and problems, focusing on first-line support for standard and low-complexity incidents while maintaining zero missed service level agreement conditions. Key Responsibilities: - Monitor client infrastructure and solutions daily to promptly identify and address problems and errors - Investigate first-line incidents to determine root causes and provide telephonic, ITSM ticket, or ...

Role Overview: As a Managed Services Cross Technology Engineer (L1) at NTT DATA, you will be responsible for providing a managed service to clients, ensuring that their IT infrastructure and systems remain operational by proactively identifying, investigating, and resolving technical incidents and problems. Your primary objective will be to ensure zero missed service level agreement conditions. This entry-level engineering role focuses on first-line support for standard and low complexity incidents and service requests across multiple technology domains. Key Responsibilities: - Monitor client infrastructure and solutions. - Identify problems and errors before or when they occur. - Investigat...

You will be joining NTT DATA as a Managed Services Cross Technology Engineer (L1), an entry-level engineering role focused on providing managed services to clients to ensure the operational continuity of their IT infrastructure and systems. Your primary responsibilities will include proactively identifying, investigating, and resolving technical incidents and problems, as well as managing incidents to resolution to maintain service levels. - Monitor client infrastructure and solutions - Identify problems and errors before or when they occur - Investigate first-line incidents, identify root causes, and provide telephonic or chat support to clients - Schedule maintenance activities for patchin...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive. Your day at NTT DATA The Security Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their Firewall infrastructure remain operational through proactively identifying, investigating, and routing the incidents to correct resolver group. The primary objective of this role is to ensure zero misse...