35 Redundancy Concepts Jobs

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive. Your day at NTT DATA As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you will be the first point of contact for our clients, ensuring their IT infrastructure and systems remain operational. You will proactively identify, investigate, and resolve technical incidents and problems, focusing on first-line support for standard and low-complexity incidents and serv...

Role Overview: As a Cross Technology Managed Services Engineer (L1) at NTT DATA, your role is crucial as the first point of contact for clients, ensuring the continuous operation of their IT infrastructure and systems. Your primary responsibility is to proactively identify, investigate, and resolve technical incidents and problems, focusing on first-line support for standard and low-complexity incidents while maintaining zero missed service level agreement conditions. Key Responsibilities: - Monitor client infrastructure and solutions daily to promptly identify and address problems and errors - Investigate first-line incidents to determine root causes and provide telephonic, ITSM ticket, or ...

Role Overview: As a Managed Services Cross Technology Engineer (L1) at NTT DATA, you will be responsible for providing a managed service to clients, ensuring that their IT infrastructure and systems remain operational by proactively identifying, investigating, and resolving technical incidents and problems. Your primary objective will be to ensure zero missed service level agreement conditions. This entry-level engineering role focuses on first-line support for standard and low complexity incidents and service requests across multiple technology domains. Key Responsibilities: - Monitor client infrastructure and solutions. - Identify problems and errors before or when they occur. - Investigat...

You will be joining NTT DATA as a Managed Services Cross Technology Engineer (L1), an entry-level engineering role focused on providing managed services to clients to ensure the operational continuity of their IT infrastructure and systems. Your primary responsibilities will include proactively identifying, investigating, and resolving technical incidents and problems, as well as managing incidents to resolution to maintain service levels. - Monitor client infrastructure and solutions - Identify problems and errors before or when they occur - Investigate first-line incidents, identify root causes, and provide telephonic or chat support to clients - Schedule maintenance activities for patchin...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive. Your day at NTT DATA The Security Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their Firewall infrastructure remain operational through proactively identifying, investigating, and routing the incidents to correct resolver group. The primary objective of this role is to ensure zero misse...

As a Cross Technology Managed Services Engineer (L1) at NTT DATA, your role involves being the first point of contact for clients to ensure the operational status of their IT infrastructure and systems. You will proactively identify, investigate, and resolve technical incidents and problems, focusing on first-line support for standard and low-complexity incidents and service requests. Your primary objective is to uphold zero missed service level agreement conditions. Key Responsibilities: - Monitor client infrastructure and solutions daily to identify and address problems and errors promptly. - Dive deep into first-line incidents to determine root causes and provide telephonic, ITSM ticket, ...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive. Your day at NTT DATA The Security Remote Technical Support Engineer (L4) is an advanced engineering role, responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incident...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive. Your day at NTT DATA As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you will be the first point of contact for our clients, ensuring their IT infrastructure and systems remain operational. You will proactively identify, investigate, and resolve technical incidents and problems, focusing on first-line support for standard and low-complexity incidents and serv...

As a Cross Technology Managed Services Engineer (L1) at NTT DATA, your role involves being the first point of contact for clients to ensure their IT infrastructure and systems are operational. Your responsibilities include: - Proactively identifying, investigating, and resolving technical incidents and problems. - Providing first-line support for standard and low-complexity incidents and service requests. - Monitoring client infrastructure and solutions, identifying and addressing problems before or as they occur. - Diving deep into incidents to pinpoint root causes and provide support via telephonic, ITSM ticket, or chat. - Performing maintenance activities such as patching and configuratio...

As a Networking Remote Technical Support Engineer (L4) at NTT DATA, your role is crucial in providing professional remote technical support services to clients. You will be responsible for identifying and resolving technical incidents and problems to ensure seamless service delivery. Key Responsibilities: - Maintain the support process and handle support requests according to procedures. - Carry out agreed maintenance tasks and monitor service delivery against service level agreements. - Analyze service records regularly to identify actions required for maintaining or improving service levels. - Escalate unresolved incidents and follow up until resolution, documenting and closing resolved in...

As a Networking Remote Technical Support Engineer (L1) at NTT DATA, your role involves providing professional remote technical support services to clients. You will be responsible for identifying and resolving technical incidents and problems, engaging in pre-emptive service incident and resolution activities to ensure service restoration, and meeting service level agreements (SLA). Your key responsibilities will include: - Maintaining the support process and handling support requests according to procedures. - Investigating and diagnosing problems using service assurance software. - Resolving problems and conducting maintenance tasks. - Monitoring service delivery against SLAs and analyzing...

Role Overview: As a Security Managed Services Engineer (L1) at NTT DATA, your primary responsibility is to provide a managed service to clients, ensuring the operational functionality of their Firewall infrastructure. You will proactively identify, investigate, and route incidents to the correct resolver group to maintain zero missed service level agreement (SLA) conditions. This role focuses on first-line support for standard and low complexity incidents and service requests, aiming to contribute to project work as required. Key Responsibilities: - Assess the existing endpoint security infrastructure. - Deploy EDR agents on endpoints and critical systems. - Configure EDR agents to collect a...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive. Your day at NTT DATA As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you will be the first point of contact for our clients, ensuring their IT infrastructure and systems remain operational. You will proactively identify, investigate, and resolve technical incidents and problems, focusing on first-line support for standard and low-complexity incidents and serv...

As a Networking Remote Technical Support Engineer (L3) at NTT DATA, your role is crucial in providing professional remote technical support to clients by identifying and resolving technical incidents and problems. Your responsibilities include: - Maintaining the support process and handling support requests according to procedures. - Identifying and resolving problems following agreed procedures. - Carrying out maintenance tasks and monitoring service delivery against service level agreements. - Analyzing service records to identify actions required to maintain or improve service levels. - Investigating causes of incidents, seeking resolution, and escalating unresolved incidents. - Providing...

Role Overview: As a Data Center Remote Technical Support Engineer at NTT DATA, you will play a crucial role in providing professional remote technical support services to clients. Your responsibilities will involve identifying and resolving technical incidents and problems, maintaining the support process, handling support requests, resolving problems, and carrying out maintenance tasks following agreed procedures. You will also ensure the usage of knowledge articles in incident diagnosis and resolution, monitor service delivery against service level agreements, and maintain records of relevant information. Key Responsibilities: - Prioritize and diagnose incidents - Investigate causes of inc...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow, belong and thrive. Your day at NTT DATA As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you will be the first point of contact for our clients, ensuring their IT infrastructure and systems remain operational. You will proactively identify, investigate, and resolve technical incidents and problems, focusing on first-line support for standard and low-complexity incidents and servi...

Role Overview: As a Cross Technology Managed Services Engineer (L1) at NTT DATA, your role involves being the first point of contact for clients, ensuring the operational functionality of their IT infrastructure and systems. You will be responsible for proactively identifying, investigating, and resolving technical incidents and problems, with a focus on providing first-line support for standard and low-complexity incidents and service requests. Your primary goal is to ensure that service level agreement conditions are met without any misses. Key Responsibilities: - Monitor client infrastructure and solutions daily, identifying and addressing problems and errors proactively. - Investigate an...

Role Overview: As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you will be the first point of contact for clients, ensuring the operational status of their IT infrastructure and systems. Your primary responsibilities will include proactively identifying, investigating, and resolving technical incidents and problems, focusing on first-line support for standard and low-complexity incidents and service requests. Your goal will be to maintain zero missed service level agreement conditions. You will work across various technology domains, such as Cloud, Security, Networking, Applications, or Collaboration, contributing to the smooth operation of client systems. Key Responsibilit...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow, belong and thrive. Your day at NTT DATA As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you will be the first point of contact for our clients, ensuring their IT infrastructure and systems remain operational. You will proactively identify, investigate, and resolve technical incidents and problems, focusing on first-line support for standard and low-complexity incidents and servi...

As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you play a vital role in ensuring the operational continuity of our clients" IT infrastructure and systems. Your primary responsibility is to serve as the initial point of contact for clients, promptly addressing technical incidents and problems to maintain service reliability. By delivering first-line support for standard and low-complexity issues, you strive to uphold service level agreements without any misses. Monitoring client infrastructure and solutions forms a significant part of your daily tasks, enabling you to proactively identify and address potential problems before they escalate. You dedicate your efforts to inve...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow, belong and thrive. Your day at NTT DATA As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you will be the first point of contact for our clients, ensuring their IT infrastructure and systems remain operational. You will proactively identify, investigate, and resolve technical incidents and problems, focusing on first-line support for standard and low-complexity incidents and servi...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow, belong and thrive. Your day at NTT DATA As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you will be the first point of contact for our clients, ensuring their IT infrastructure and systems remain operational. You will proactively identify, investigate, and resolve technical incidents and problems, focusing on first-line support for standard and low-complexity incidents and servi...

As a Cross Technology Managed Services Engineer (L1) at NTT DATA, your role is crucial in ensuring the operational continuity of our clients" IT infrastructure and systems. You will be the initial point of contact for clients, responsible for addressing technical incidents and problems efficiently to meet service level agreement conditions. Your daily tasks will involve proactive monitoring of client infrastructure, identifying and resolving issues, providing first-line support for standard incidents, and service requests. You will investigate and address first-line incidents, performing maintenance activities like patching and configuration changes to uphold the smooth functioning of client...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow, belong and thrive. Your day at NTT DATA As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you will be the first point of contact for our clients, ensuring their IT infrastructure and systems remain operational. You will proactively identify, investigate, and resolve technical incidents and problems, focusing on first-line support for standard and low-complexity incidents and servi...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow, belong and thrive. Your day at NTT DATA As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you will be the first point of contact for our clients, ensuring their IT infrastructure and systems remain operational. You will proactively identify, investigate, and resolve technical incidents and problems, focusing on first-line support for standard and low-complexity incidents and servi...