12.0 - 16.0 years

0 Lacs

delhi

On-site

Role Overview: You will be joining Iron Man Lifestyle, a profitable and fast-growing dating and lifestyle coaching company dedicated to assisting Indian men in overcoming social anxiety, enhancing confidence, and building better relationships. As an Operations Executive, you will be responsible for optimizing the customer journey, focusing on improving retention, increasing lifetime value, and enhancing overall client experience to contribute directly to company revenue. Key Responsibilities: - Define and enhance each stage of the customer journey to maximize client outcomes and satisfaction. Continuously monitor client progress and implement strategies for improvement. - Serve as the single...

Posted 1 week ago

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Account Manager Customer Success EVC Ventures

5.0 - 9.0 years

0 Lacs

haryana

On-site

You will be responsible for shaping the future lifetime value of customers by ensuring higher product adoption, customer satisfaction, and overall health scores. Your role will involve driving Customer Success Outcomes, increasing renewal rates, and reducing churn. Additionally, you will be expected to expand revenue in accounts through cross-selling and up-selling, as well as driving new business growth through greater advocacy and reference-ability. As part of your responsibilities, you will define and optimize the customer life-cycle by mapping the customer journey, developing listening points, standardizing interventions, and identifying opportunities for continuous improvement. You will...

Posted 2 months ago

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