176 Redhat Openshift Jobs - Page 2

1+ years experience in below skills: Must Have: - Troubleshoot platform issues - Manage configs via YAML/Helm/Kustomize - Upgrade & maintain OpenShift clusters & Operators - Support CI/CD pipelines, DevOps teams - Monitoring Prometheus/ EFK/ Grafana Required Candidate profile Participate in CR/patch planning Automate provisioning (namespaces, RBAC, NetworkPolicies) Open to work in 24x7 Rotational Coverage/ On-call Support Immediate Joiner is plus Excellent in communication

6+ years experience in below skills: Must Have: - Troubleshoot platform issues - Manage configs via YAML/Helm/Kustomize - Upgrade & maintain OpenShift clusters & Operators - Support CI/CD pipelines, DevOps teams - Monitoring Prometheus/ EFK/ Grafana Required Candidate profile Participate in CR/patch planning Automate provisioning (namespaces, RBAC, NetworkPolicies) Open to work in 24x7 Rotational Coverage/ On-call Support Immediate Joiner is plus Excellent in communication

3+ years experience in below skills: Must Have: - Troubleshoot platform issues - Manage configs via YAML/Helm/Kustomize - Upgrade & maintain OpenShift clusters & Operators - Support CI/CD pipelines, DevOps teams - Monitoring Prometheus/ EFK/ Grafana Required Candidate profile Participate in CR/patch planning Automate provisioning (namespaces, RBAC, NetworkPolicies) Open to work in 24x7 Rotational Coverage/ On-call Support Immediate Joiner is plus Excellent in communication

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Redhat OpenShift. Experience: 3-5 Years.

Role & responsibilities Bare Metal Infrastructure Management: Assessing and preparing physical hardware (servers) for OpenShift deployment, including network configuration, disk partitioning, and BIOS settings. • OpenShift Installation: Utilizing the OpenShift installer to provision and deploy OpenShift clusters on bare metal hosts • Cluster Configuration: Defining and managing OpenShift cluster components like control plane nodes, worker nodes, and network policies on bare metal infrastructure. • Bare Metal Operator Management: Utilizing the "Bare Metal Operator" within OpenShift to monitor and manage the health of bare metal hosts within the cluster. • Network Integration: Configuring network connectivity between OpenShift cluster nodes and external networks, including load balancers and ingress controllers. • Troubleshooting and Support: Identifying and resolving issues related to OpenShift deployments on bare metal, including hardware compatibility, network connectivity, and cluster stability. Preferred candidate profile Deep understanding of OpenShift Container Platform architecture and deployment methodologies Expertise in bare metal provisioning and configuration Proficiency with Linux system administration and networking concepts Knowledge of containerization technologies like Docker Familiarity with Kubernetes concepts and YAML configuration Work from Office only. No hybrid or work-from-home options. Candidates should be flexible to work night shifts (18 to 20 days in a month) from the office.

Job Area: Engineering Group, Engineering Group > Software Test Engineering General Summary: At Qualcomm, we are transforming the automotive industry with our Snapdragon Digital Chassis and building the next generation software defined vehicle (SDV). Snapdragon Ride is an integral pillar of our Snapdragon Digital Chassis, and since its launch it has gained momentum with a growing number of global automakers and Tier1 suppliers. Snapdragon Ride aims to address the complexity of autonomous driving and ADAS by leveraging its high-performance, power-efficient SoC, industry-leading artificial intelligence (AI) technologies and pioneering vision and drive policy stack to deliver a comprehensive, cost and energy efficient systems solution. The Software Test and Quality infrastructure team is centrally defining, establishing, and rolling out the software test frameworks and software quality infrastructure used by multiple projects within Automated Driving. We are looking for smart, innovative, and motivated individuals with strong vehicle testing background and experience to test the ADAS SW platform. The chosen candidate will get an opportunity to lead ADAS vehicle validation team working for a leading Indian car manufacturer. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Test Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Test Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Test Engineering or related work experience. 2+ years of work or academic experience with Software Test or System Test, developing and automating test plans and/or tools (e.g., Source Code Control Systems, Continuous Integration Tools, and Bug Tracking Tools). Prepare test strategy based on customer requirement/Tier1 Catalogue. Review on Requirements and Test Cases. Plan and execute multiple level testing smoke test, L0/L1 testing, software in loop testing and vehicle testing for AD entry +/ Mid Designs test plans, test cases, test scenarios, scripts, or procedures with the target to ensure the best coverage of the requirements for features. Responsible for preparing consolidated test report with test coverage, Known issues, functional/nonfunctional test results, observations, and bugs Reprocess and analyze the events regression testing in application dataset from OEM project. Support team to test in vehicle the System integration OEM specific hardware, error guessing, configurability testing, issue reproducibility, exploratory and feature combining tests for ADAS SW platform for features like: o Adaptive Cruise Control o Autonomous Emergency Braking o Collision avoidance features (Lane Support System, Traffic Assist, Risk Mitigation Support) o Road Sign Information Documents systems-level defects, using a bug tracking system, and report defects to developers. Identifies, analyzes, troubleshoots, and documents problems with program function, output, or content. Develops testing programs that assess effectiveness of a new system or modification of an existing system. Assure that the project is developed according to Qualcomm quality standards. Preferred Qualifications: Bachelor's degree in Computer Science, Informatics or equivalent. Minimum of 7+ years of relevant work experience. Knowledge of CAN/Ethernet communication protocol experience with the associated tools form Vector (i.e. CANoe, CANalyzer, CANdela) and Star Corporation tools (i.e. Fl3X) Experience with flashing ADAS systems Familiarity with C, CAPL programming languages Excellent analytical skills Driver Certification Nice to have: Advanced pilot passenger vehicle tests driver certification Experience in designing test cases and test automation solutions. GIT knowledge Basic C++ Programming Python scripting Continuous Integration knowledge ISTQB certification Agile mindset and experience with SCRUM Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

IBM Software Support Organisation is seeking a Technical Support Professional to join our team! IBM Software Technical Support Engineers take pride in helping customers by solving problems and answering questions both large and small. Support Engineers develop a mastery of our different products and use that knowledge to enable customers to overcome problems while sharing best practices. This important role is a hub within the company. Technical Support Engineers take questions, issues, and feedback from users and work with Solution Architects, Product Management and Engineering to continuously improve our solutions. Additionally, Technical Support Engineers are encouraged and provided the opportunity to hone their technical skills and deepen their knowledge. Areas of responsibility include: Engage on cases effectively in a timely manner working as part of a Global 24X7 team. Work closely with Engineering and Operations on resolving escalated cases. Educate customers to help them become product experts. Write knowledge base articles based on customer questions. Develop and maintain strong customer relationships. Provide technical engineering support, as part of our Technical Support Team, to resolve customer issues by performing diagnostics, performance optimisation, incident analysis, solution partner recommendations, and product knowledge transfer. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Passion for customer care and customer satisfaction and self-motivated towards meeting agreed goals. Good spoken and written communication skills along with ability to collaborate with the team and act as a team player. 3+ years of previous experience in a customer facing technical support/development role with experience in Maximo Asset Management/Maximo Application Suite software and good knowledge of Cloud technologies (Red Hat OpenShift/Azure/Kubernetes). A successful track record in developing and managing customer relationships. EnglishFluent. Preferred technical and professional experience You would make a great addition to our team if you have great skills in some of the following: Experience in shell scripting and programming languages such as Java, C++. Understanding about Mobile technologies. Proficient in Windows/Linux operation system. Experience in Databases including MongoDB, DB2/Oracle/SQL Server. Understanding of the application development projects and Administration knowledge of Application Servers(WebSphere/WebLogic). Working knowledge or Understanding of web technologies and/or data analytics.

As a member of the Development team, you will be responsible for the development, maintenance and support of more than one Z Security offerings , some of which are AI driven Strong overview of the Security & Privacy principles by design and demonstrated ability to implement it from development through CI/CD. We are looking for candidates with strong diagnostic skills using industry standard tools and techniques, strong linux skills, and a proven background in cloud/OCP based operations. Established ability to diagnose the gap, recommend alternatives as well as architect OR Re-architect the existing product-capabilities in the product development life cycle. Strong overview of the infrastructure {z, z/Linux, zCX, LPAR} needed for driving development lifecycle of the offering. Managing the desired level of automation for delivery process. Sound development experience in K8 lifecycle. Should be able to code in Java for the back-end and/OR Standard scripting or Python based skilss needed for integrating with ML systems. Sound knowledge of data layer which is not limited to databases alone. It includes nature of data store, abstraction layer [driver(s) & SQL CLI], various integration as well as needed experience for DAO layer. The ideal candidate would have a strong technical aptitude and a flair for picking up new skills The role provides ample opportunity for learning and career growth and is only constrained by the individual’s appetite for learning Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 6+ years of Software development experience At least last 3 - 4years in Cloud/OCP/Z based environment Experience conceptualizing Security & Privacy driven product development lifecycle Strong foundational knowledge of containerized deployments on Docker, Kubernetes, RedHat OpenShift and RedHat Enterprise Linux Ability to demonstrate full-stack outlook for development/change process Understanding and Implementing Privacy Principles, Secure Coding Practices, Data Minimization & Management, Privacy enhancing Technologies, Knowledge of applicable regulations and Continuous learning and adaptation neede for Secure devlopment practices. The candidate should have a passion for continuous improvement in building knowledge base both technically and professionally Preferred technical and professional experience Certifications in Security & Priivacy based development , architecture & support. Security / cyber security development expertise and AI certifications Prior experience with development and integration with AI/ML Systems Strong technical and functional skills to leverage and drive the team collaboration Proactive posture on key identified areas of product development cycle. [ Security & Privacy]

Role & responsibilities Title: OpenShift Engineer Location: Work location: Gurgaon (Building 5), Bengaluru (Rome North, Bagmane Park) Shift timing: 16*7 support from India, 2 shift (Mon: 7AM to 4PM, Eve: 1:30 PM to 10:30 PM) Vendor Rate range - 1500 - 1700 / hr Seeking for an OpenShift Engineer (Bold are mandatory skills with hands-on experience): Mandatory Skills - Red Hat OpenShift (Hands-on experience MUST) , Jenkins, GitHub Actions with demonstrated skills in creating CI/CD pipelines, Kubernetes, Docker, Helm, Open Shift, EKS experience, security scanning & DevSec Ops SAST, DAST, SCA tools (Snyk, Sonatype, GitLab, Mend & etc.), Linux, Automation, scripting (ansible, bash, groovy), OpenShift Administrator role Note - Do not share production Support profiles please. JOB DESCRIPTION---- (1)Performing administration and operations of overall Red Hat OpenShift solutions for customers, including development of solution designs, implementation plans and documentation. (2)Perform development of IT automation products and service offerings. Assesses the provided automation architecture and or proof of concept and selects best methods for implementation of said architecture and creates appropriate automated tests to validate functionality. (3)Perform assessment of workloads for fit into one of several cloud deployment form factors IaaS, PaaS, Serverless Functions etc. and guides infrastructure teams in implementing creative solutions on public cloud infrastructure, as well as helps application teams to move to target form factor. (4)Evaluating and implementing orchestration, automation, and tooling solutions to ensure consistent processes and repetitive tasks are performed with the highest level of accuracy and reduced defects (5)Analyzing platform usage metrics to determine if platform needs to be expanded to meet the computational needs of existing and new hosted applications and, if so, planning and executing engineering tasks as required (6)Experience and good knowledge on Jenkins, GitHub Actions with demonstrated skills in creating CI/CD pipelines. (7)Experience with Docker containerization and clustering (Kubernetes, Docker, Helm, Open Shift, EKS experience). Knowledge on YML with ability to create Docker Files for different environments and resources. (8)Administering source code (GitHub/GitLab, etc.) & artifact/packages/images management (Nexus/JFrog, etc.) tools. (9)Having knowledge on security scanning & DevSecOps SAST, DAST, SCA tools (Snyk, Sonatype, GitLab, Mend & etc.) (10)Hands-on experience in provisioning Infrastructure as Code (IaC). (11)Experience with Linux, Automation, scripting (ansible, bash, groovy). Desirable experience: Splunk ELK Node.js Java, JBoss, WAS Ansible Puppet Cloud management and administration Continuous delivery experience/DevOps/Agile In-depth working knowledge on Jenkins, Sonarqube, Docker and Openshift. Strong Knowledge of Openshift (Hands on or practical knowledge) along with the Devops, should have worked on multiple projects and able to explain. Knowledge of AZURE Should have knowledge of Admin role as well Good Ansible configuration management experience, RHEL, Jenkins, CI/CD Openshift Administrator role Jenkins, GitHub Actions with demonstrated skills in creating CI/CD pipelines Kubernetes, Docker, Helm, Open Shift, EKS experience Note: Please do not share any production Support profiles who's more inclined towards DevOps, and have very limited exp on OpenShift , most of the profiles we are getting of Support & Devops not of OpenShift, No experience in CI/CD pipelines, jenkins, dockers, doesn't have much knowledge of Openshift Administrator role , more of Support profile than Administrator role, doesn't have hands on experience in Devops technologies, Does not have experience of creating CI/CD pipelines and DevOps knowledge, mostly worked on supporting the OpenShift cluster, Not worked on Docker Kubernates, Majorly, Cloud Ops role , Candidate is more into Monitoring the Dashboard alerts Adding more points as per the feedback of Panels to get more clarity on JD , DevOps Guy more into Red Hat OpenShift Engineer (Bold are mandatory skills with hands-on experience): Primary skill & must require skills - Red Hat OpenShift-means Red Hat Linux. If candidate should already work on DevOps but candidate current working project should be on Red Hat OpenShift then only, we can be able to consider profiles. Deploying the applications into Red Hat using Jenkins GitHub Actions with demonstrated skills in creating CI/CD pipelines tools. CI/CD pipelines & Deploying in Red Hat OpenShift is must it would be either using Jenkins/GitHub. Candidate should be experienced in CI/CD tools & when candidate should be able to be creating CI/CD pipelines. Having knowledge on security scanning & DevSecOps SAST, DAST, SCA tools (Snyk, Sonatype, GitLab, Mend & etc.) Containerization using Docker, Kubernetes should be there. Experience with Linux, Automation, scripting (ansible, bash, groovy). when candidate will be able to create CI/CD pipelines to deploy any applications into open shift - GitHub will be the 1st part and second will be Jenkins and 3rd comes scanning the applications i.e security scanning tools i.e., is called DevSecOps. Candidate should be experienced in DevSecOps SAST, DAST, SCA tools (Snyk, Sonatype, GitLab, Mend & etc). Preferred candidate profile

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Redhat OpenShift Experience: 5-8 Years

As a Senior Consultant at Dell Technologies in Bangalore, you will play a crucial role in helping organizations navigate their digital transformation journey. Your responsibilities will include providing technical guidance and solutions for complex engagements, collaborating with global teams to deliver innovative strategies, and deploying digital transformation software stacks. You will be a key member of the Services Delivery team, working alongside other experienced consultants to earn customer trust through your technical expertise and consulting skills. Your role will involve supporting customers in architecting Cloud-Native Apps, driving digital transformation within organizations, and implementing DevSecOps practices to enhance development processes. Additionally, you will evaluate new technology options, onboard automation solutions, and support Sales and Pre-Sales teams in solutioning for customers. Your extensive experience in various technical areas such as DevOps, Cloud Computing, AI & ML, and Data Science will be leveraged to lead large-scale digital transformation projects and guide technical teams effectively. To excel in this role, you should have at least 10 years of experience in the IT industry, with a background in computer science or engineering. Business consulting certifications and proven expertise in areas like Cloud Technologies, DevOps Engineering, and Application Modernization are essential. Experience with automation tools like Ansible, Terraform, and Kubernetes will be highly beneficial. If you are passionate about driving innovation, collaborating with diverse teams, and making a meaningful impact in the technology industry, this role at Dell Technologies could be the perfect opportunity for you. Join us in shaping a future where progress takes all of us. Application closing date: 18-Dec-2024 Dell Technologies is committed to promoting equal employment opportunities and creating a work environment free of discrimination and harassment. For more details, please refer to the full Equal Employment Opportunity Policy.,

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: : Redhat OpenShift Experience: 3-5 Years

Python and SQL coding experience familiarity working w/ APIs experience using Automation Anywhere (A360) (Mendatory) experience or wilingness to dabble in AI/GenAI willingness to provide run support w/ goal of automating tasks (i.e., individual who's willing to learn support in addition to just developing new automations) Mandatory Skills: AI Cognitive Process Automation. Experience: 5-8 Years.

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: Redhat OpenShift. Experience: 3-5 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Redhat OpenShift. Experience: 5-8 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Redhat OpenShift. Experience: 5-8 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Redhat OpenShift. Experience: 5-8 Years.

Job Summary: We are seeking an experienced Red Hat OpenShift Engineer to lead the deployment, configuration, and administration of OpenShift Container Platform (OCP) clusters in enterprise environments. Key Responsibilities: Design and architect secure, scalable OpenShift cluster infrastructure on cloud (AWS/Azure/GCP) or on-prem (bare metal or VMware). Install, configure, and troubleshoot OpenShift clusters (OCP 4.x), including operators, nodes, and ingress. Well-versed in OpenShift subscriptions and how to manage subscriptions through the Red Hat Customer Portal. Must have hands-on experience on setting up Open Shift Data Foundation (ODF), RHACM, RHACS, Quay, Service Maesh on OpenShift and troubleshooting any issues on the same. Implement CI/CD pipelines using Jenkins, Tekton, ArgoCD, or similar tools. Manage cluster security, RBAC, authentication (OAuth/LDAP/AD), and secrets management. Develop and deploy Helm charts, Kubernetes manifests, and container images. Troubleshoot complex issues related to networking, storage, logging, and monitoring in OpenShift. Integrate OpenShift with enterprise tools such as logging (ELK, EFK), monitoring (Prometheus/Grafana), GitOps, and Service Mesh (Istio). Perform regular upgrades, patching, and capacity planning. Support disaster recovery, backup, and high-availability strategies. Required Skills & Experience: Hands-on experience with OpenShift 4.x (mandatory). Strong expertise in Kubernetes , Containers, Docker, and Helm. Solid understanding of DevOps , CI/CD , GitOps, and Infrastructure as Code (IaC). Familiarity with RHEL , Ansible . Experience integrating OpenShift with cloud platforms (AWS, Azure, or GCP). Understanding of Ingress , Route sharding , Service Mesh & networking policies . Knowledge of persistent and ephemeral storage classes (Ceph, GlusterFS, NFS, Portworx, etc.). Familiarity with monitoring and logging tools (Prometheus, Loki, EFK stack). Strong scripting skills (Bash, Python). RHCE/RHCSA, OpenShift certification (e.g., EX280 , EX288 ) is highly preferred. Preferred Qualifications: Bachelors degree in computer science, Information Systems, or a related field. Red Hat Certified Specialist in OpenShift Administration or OpenShift Application Development. Experience with SRE practices and observability in container platforms. Background in networking (DNS, Load Balancing, NAT, etc.). Experience with GitOps tools like ArgoCD . Understanding of OpenShift Operators and CRDs. Experience on Open Shift Data Foundation (ODF) , RHACM , RHACS , Quay , Service Mesh

LocationMumbai DesignationSolutions Architect Experience5-10 Years Job Title Solution Architect - Airport System Integration (Apache Camel) We are seeking a talented Solution Architect with a background in system integration, particularly within airport environments, and proficiency in Apache Camel. The ideal candidate will have a strong track record of designing and implementing robust solutions using Red Hat technologies, with a focus on Apache Camel for seamless integration of diverse systems. As a Solution Architect, you will play a critical role in collaborating with stakeholders to understand business requirements, architecting efficient solutions, and ensuring successful implementation within airport ecosystems. Responsibilities Requirement AnalysisCollaborate with stakeholders to gather and analyze business requirements related to airport system integration, with a focus on Apache Camel usage. Solution DesignDesign scalable and resilient solutions leveraging Apache Camel within Red Hat environments to integrate various systems across airport operations. Technical LeadershipProvide technical leadership and guidance to development teams, ensuring adherence to best practices and architectural standards. Architecture DocumentationDevelop detailed architecture documentation, including diagrams, technical specifications, and integration patterns using Apache Camel. Integration ImplementationLead the implementation of integration solutions, configuring and optimizing Apache Camel routes to achieve seamless data exchange between systems. Testing and ValidationDevelop and execute integration test plans to validate the functionality, performance, and reliability of integrated systems. TroubleshootingIdentify and resolve technical issues during solution implementation, collaborating with cross-functional teams to ensure timely resolutions. Stakeholder CollaborationWork closely with airport stakeholders, vendors, and internal teams to align solution designs with business objectives and operational requirements. Knowledge SharingStay abreast of industry trends and emerging technologies related to Apache Camel and system integration, sharing knowledge and insights with team members. Training and SupportProvide training and support to internal teams and end-users to facilitate the adoption and maintenance of integrated solutions. Continuous ImprovementContinuously evaluate and enhance solution architecture, processes, and methodologies to optimize performance and drive innovation. Bachelor's degree in Computer Science, Information Technology, or related field. Master's degree preferred. Proven experience (3-5 years) as a Solution Architect, with a focus on system integration, particularly within airport environments. Extensive hands-on experience with Apache Camel, including configuration, routing, and transformation of messages. Strong expertise in Red Hat technologies, such as Red Hat Enterprise Linux, Red Hat OpenShift, and Red Hat Middleware. Proficiency in designing and implementing scalable, high-performance integration solutions using Apache Camel within Red Hat environments. Solid understanding of integration patterns, protocols (e.g., REST, SOAP, MQTT), and standards (e.g., HL7, EDI). Experience with containerization technologies (e.g., Docker, Kubernetes) and microservices architecture. Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders. Strong analytical and problem-solving abilities, with keen attention to detail. Red Hat certification (e.g., Red Hat Certified Architect) and Apache Camel certification are advantageous. Willingness to travel occasionally for project meetings and deployments. Preferred Qualifications Previous experience working with airport management systems, flight operations systems, baggage handling systems, etc. Familiarity with regulatory requirements and standards relevant to the aviation industry (e.g., IATA, FAA). Experience in Agile software development methodologies. Ability to adapt quickly to new technologies and environments.

About The Role Skill required: Tech for Operations - Automation Anywhere Designation: App Automation Eng Senior Analyst Qualifications: BE Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationThe role is focused on automating processes end-to-end with cognitive software robots using the robotic process automation software, Automation Anywhere Enterprise. What are we looking for Adaptable and flexibleAbility to perform under pressureProblem-solving skillsAbility to establish strong client relationshipAgility for quick learning Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification BE

The ideal candidate will have a strong track record of designing and implementing robust solutions using Red Hat technologies, with a focus on Apache CamelExtensive hands-on experience with Apache Camel, including configuration, routing, and transformation of messages.

Your Role and Responsibilities As a Mobile Software Developer, you will work within the Office of the CIO. You will fulfill a critical role in Mobile@IBM in support of the Beekeeper Application. You will work as a member of the Mobile@IBM team to share responsibility for the internal mobile deployment at IBM and Beekeeper compliance reporting for all platforms. You bring to IBM strong technical experience, engagement and communication skills You will partner with platform engineering and other foundational services for the successful execution of our strategic vision You keep abreast of current developments in the IT industry Background showcasing innovative thought and out of the box thinking You are customer focused, flexible and willing to take ownership of issues and projects Ability to manage complex technical challenges across multiple organizations and stakeholders Familiar with Agile methodology and the Scrum framework Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Over 5 years of experience in designing, developing, and maintaining the Beekeeper application. Should be proficient in languages like – Python/Node.js/GO. Understanding database management using Postgres. Experience using scripting language-Bash. Experience developing on Red Hat OpenShift. Preferred technical and professional experience Experience with ETL (extract, transform, load) processes and compliance reporting tools. CIO Cirrus hybrid cloud experience is also a bonus.

Expertise with the RedHat OpenShift Container Platform. - Expertise with Kubernetes. - Expertise in RedHat Linux administration. - Expertise working with Docker or similar container technologies. - Experience with GCP cloud PAAS/IAAS technologies. - Experience working with infrastructure as code technologies such as Terraform, Go Programming language - Experience in Infrastructure provisioning, monitoring and Ops RedHat OpenShift Container Platform. - Expertise with Kubernetes. - Expertise in RedHat Linux administration. - Expertise working with Docker or similar container technologies. - Experience with GCP cloud PAAS/IAAS RedHat certifications in Linux and OpenShift administration - GCP associate certifications or higher preferred

- Expertise with the RedHat OpenShift Container Platform. - Expertise with Kubernetes. - Expertise in RedHat Linux administration. - Expertise working with Docker or similar container technologies. - Experience with GCP cloud PAAS/IAAS technologies. - Experience working with infrastructure as code technologies such as Terraform, Go Programming language - Experience in Infrastructure provisioning, monitoring and Ops RedHat OpenShift Container Platform. - Expertise with Kubernetes. - Expertise in RedHat Linux administration. - Expertise working with Docker or similar container technologies. - Experience with GCP cloud PAAS/IAAS RedHat certifications in Linux and OpenShift administration - GCP associate certifications or higher preferred

Expertise with the RedHat OpenShift Container Platform. - Expertise with Kubernetes. - Expertise in RedHat Linux administration. - Expertise working with Docker or similar container technologies. - Experience with GCP cloud PAAS/IAAS technologies. - Experience working with infrastructure as code technologies such as Terraform, Go Programming language - Experience in Infrastructure provisioning, monitoring and Ops RedHat OpenShift Container Platform. - Expertise with Kubernetes. - Expertise in RedHat Linux administration. - Expertise working with Docker or similar container technologies. - Experience with GCP cloud PAAS/IAAS RedHat certifications in Linux and OpenShift administration - GCP associate certifications or higher preferred