Homestay & Guest Relations Manager – Job Description Position Overview: We are looking for a dynamic and dedicated Homestay & Guest Relations Manager to manage day-to-day operations and ensure outstanding guest experiences at our property. The ideal candidate will have prior hospitality experience, excellent communication skills, and the ability to manage both operations and guest relations seamlessly. ⸻ Key Responsibilities Property & Operations Management Oversee housekeeping, maintenance, and daily property upkeep. Ensure hygiene, cleanliness, and safety standards are consistently met. Coordinate with vendors (laundry, catering, utilities, supplies). Maintain inventory and arrange timely repairs or replacements. Booking & Revenue Management Manage reservations via OTAs (Airbnb, Booking.com, etc.) and direct bookings. Monitor booking calendars to avoid conflicts/double bookings. Implement pricing strategies to maximize occupancy and revenue. Prepare monthly revenue and expense reports. Guest Relations & Experience Welcome and assist guests during check-in and check-out. Address guest queries, requests, and complaints promptly. Arrange local experiences, transport, and special requests for guests. Deliver personalized service to enhance guest satisfaction. Feedback & Relationship Management Collect and respond to guest reviews and feedback. Encourage 5-star ratings on online platforms. Build loyalty by maintaining relationships with repeat guests. ⸻ Requirements Experience: 1–2 years in hospitality, guest relations, or property management. Languages: Proficiency in English and Hindi (knowledge of local language is an added advantage). Strong interpersonal and problem-solving skills. Ability to multitask and remain calm under pressure. Basic computer skills (MS Office / Google Suite, OTA platforms). Knowledge of local attractions, dining, and culture preferred. ⸻ What We Offer A friendly, professional work environment. Opportunity to grow with a fast-expanding homestay brand. Competitive salary with performance-based incentives. Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Work Location: In person Expected Start Date: 15/09/2025
Position: Sales & Business Development Intern Brand: Beau Monde Suites (Red River Hospitality & Ventures LLP) Location: Guwahati – Field + Hybrid role Compensation: Fixed stipend of ₹2,000–₹3,000 per month + High Variable Incentives based on conversions. With good performance, monthly earnings can realistically be ₹10,000–₹30,000+. Role Summary: This role requires someone who can actively reach out, generate leads, visit corporate offices, talk confidently, and convert inquiries into confirmed bookings. This is a performance-driven sales + relationship management role. Key Responsibilities: Make cold calls to companies, hospitals, travel desks, event agencies, production houses, start-ups, relocation agencies, colleges, coaching centres, etc. Visit offices in person to present Beau Monde stay solutions and convert them into corporate tie-ups or long-stay leads. Handle incoming inquiries from WhatsApp, calls, Instagram, Airbnb, etc. Explain suite options, pricing, and stay benefits to guests and close bookings by collecting confirmation/payment. Maintain friendly guest communication before and during the stay. Take feedback and ensure guests have a smooth check-in/check-out experience. Maintain a simple lead sheet and follow up professionally to convert prospects. Skills Required: Confident and polite communication Comfortable with phone calls and talking to new people Comfortable traveling locally for office visits English + Hindi (Assamese preferred) Positive attitude and willingness to hustle Sales mindset – understands how to persuade, follow up, and convert Who Should Apply: BBA, MBA, Hotel Management students, freshers, or anyone who enjoys sales and communication. Someone who prefers active work (calls + field visits), not just computer job. Someone hungry to earn more through performance incentives. Work Structure: Monday to Saturday Office/Field Hours for Visits: approx. 11 AM to 5 PM Guest communication timings are flexible Travel allowance for field visits can be provided based on performance Job Types: Full-time, Part-time Pay: ₹6,000.00 - ₹12,000.00 per month Work Location: In person