Job Title: Customer Support Executive Employer: An e-commerce company Location: Sector 58, Noida, Uttar Pradesh 201301 Department: Customer Support Experience: 6 months - 1 year (Fresher with good English speaking may also apply) Job Summary We are looking for a proactive and customer-focused individual with 6 months of experience in customer support or related field. The role involves handling customer inquiries, resolving issues, collecting feedback, and ensuring excellent service delivery across all communication channels Responsibilities Respond to customer queries via phone, email, and chat. Resolve issues efficiently and maintain a positive tone. Record all interactions accurately in the CRM system. Escalate complex cases to the appropriate teams. Collect customer feedback and reviews to improve service quality. Suggest improvements to enhance the support process. Maintain company standards in all customer interactions. Requirements Bachelors degree any stream. 6 months 1 year of customer support or related experience. Good communication and interpersonal skills. Ability to multitask and manage time effectively. Customer-first mindset and problem-solving attitude. What We Offer Supportive and collaborative work culture. Training and development opportunities. Clear career growth paths within the organization. How to Apply Interested candidates can apply by filling out the Google Form: https://forms.gle/KtNvFzNLp1FeRSK48 For Queries: +91-9667517818 | team@recruitinggenie.in
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