525 Recovery Operations Jobs - Page 6

Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities Achieve collections target by visiting customers/agency Monitor performance against set parameters and provide regular updates Ensure legal guidelines are complied with while repossessing products Maintain accurate records of customer interactions and transactions Provide regular reports on collection activities and performance Handle escalations promptly and effectively to resolve issues Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients

Job Purpose This position is open with bajaj finance ltdCulture Anchor:Have high ambitions - Inspires the team to aim for higher targets and supports in achieving themOwn It - Acknowledges uncertainty and makes changes in own decisions/ actions for better outcomes Duties and Responsibilities Prefer Candidates with retail Debt Management Services experience. To achieve Debt Management Services targets assigned to the territory by meeting Debt Management Services target for the states or region assigned. Meeting the Target on Cost of Debt Management Services. Ensuring meeting PI Targets within cost limit specified. Ensuring legal guidelines are compiled for entire Debt Management Services structure in letter and sprits. Ensure that the Debt Management Services agencies and executives adhere to the legal guidelines provided by the law in force. Ensure adherence to the Code of Conduct. Continuously monitoring Debt Management Services agencies and Debt Management Services executives to identify fraudulent practices and ensure that no loss is incurred due to such activities. Keeping the write off per cent within risk pricing. Handle customer issues escalations. Feedback on credit policy based on market conditions. Approve waivers on PI as per delegation matrix. Ensuring documented feedback and action taken on all cases in soft buckets. Ensuring adequate Feet on Street availability area-wise / bucket-wise / segment-wise. Manage and put support mechanism for legal / police issues. Ensuring audit queries are complied with, ensuring corrective and preventive action. Manage productivity by fixing productivity parameters for DMA / Agencies / Debt Management Services executives monitoring performance against set parameters and daily review of Area Managers and monthly review of Debt Management Services officers. Recruitment of Debt Management Services officers / area managers. Constant evaluation of Debt Management Services officers/area managers Required Qualifications and Experience Practice Emotional Intelligence - Develops the team, supporting them to do moreListens to others, stays calm under pressure, and treats everyone with respect.

About The Role Portfolio Manager Department Kotak Mahindra Bank Retails Assets Reporting Relationship Reporting to Location Collections Manager Position Grade M1 M2 Monitoring and maintaining collection for the area. Managing repossession. Co-ordination with collection agency, repossession agent, sale of asset, Legal formalities. Graduate Min 2 5 years of experience in collections. Confident, ability to handle a team of collections, can go to the field when required and also give training to his team when needed

About The Role Description for Internal Candidates le Graduate Min 2 5 years of experience in collections. Confident, ability to handle a team of collections, can go to the field when required and also give training to his team when needed

You are an experienced Infra. Technology Specialist with 7 to 11 years of expertise in MySQL and Oracle databases. Your primary responsibility will be to manage and optimize the database infrastructure for high performance and availability to contribute to the company's growth and efficiency. Your duties include overseeing the installation, configuration, and maintenance of MySQL and Oracle databases, providing technical support for database-related issues, and implementing security measures to safeguard sensitive data. You will also monitor database performance, develop documentation, collaborate with development teams, ensure data integrity, and conduct regular backups and recovery operations. To excel in this role, you must have a strong background in MySQL and Oracle database administration, along with knowledge of database security, performance tuning, backup and recovery operations. Excellent troubleshooting and problem-solving skills are essential, as well as the ability to collaborate with cross-functional teams and effectively manage multiple tasks. It would be advantageous if you have experience with database automation tools, cloud-based database solutions, capacity planning, and stay updated with the latest industry trends. Strong documentation and communication skills, along with a proactive approach to issue resolution and a commitment to maintaining high standards of quality, are also crucial for this position. Additionally, possessing an Oracle Certified Professional MySQL Database Administrator Certification would be a requirement for this role.,

About The Role Portfolio Manager Department Kotak Mahindra Bank Retails Assets Reporting Relationship Reporting to Location Collections Manager Position Grade M1 M2 Monitoring and maintaining collection for the area. Managing repossession. Co-ordination with collection agency, repossession agent, sale of asset, Legal formalities. Graduate Min 2 5 years of experience in collections. Confident, ability to handle a team of collections, can go to the field when required and also give training to his team when needed

About The Role Description for Internal Candidates le Graduate Min 2 5 years of experience in collections. Confident, ability to handle a team of collections, can go to the field when required and also give training to his team when needed

Qualification: MBA Experience: 5-8 years of experience in managing high-volume collections and invoicing operations. Role & responsibilities Attain defined monthly, quarterly, and annual collection targets set by Ads Management and Business Finance from brands and agencies. Provide regular updates to internal teams on POD x Brand level collection status and outline next steps for prompt closures. Establish clear collection management processes, leveraging all available resources including Operations/Sales Operations, Accounts Receivable/Accounts Payable, and Sales to drive successful closures

Responsibilities Administratively manage a team & monitor their performance Motivate and recognize team members through implementation of the R & R programs Analyze various reports to enhance productivity Improve quality of service and increase client delight Prepare and submit periodic reports of Team performance and should identify the gaps/scope of improvement (if Targets are not met). Rostering and Scheduling of agents as per Process requirement Provide end-to-end resolution by taking ownership and doing follow-ups To ensure required login hours of the team to meet the volume of work. To ensure all the members of the team are equipped well to handle customers queries. To meet the Team targets like AHT, Quality score, CSAT Etc. To plan, prioritize and delegate work tasks to ensure proper functioning of team. Improve the retention of employees Ensure that both client and end customer gets the right kind of service in a consistent manner by periodically reviewing quality, Customer appreciations or complaints if any. Managing to achieve process KPI & SLA Managing to achieve CCE KPI & SLA Audit calls and identify the training requirements. Email : Krsha.satish@digitide.com 8977713990

Candidate must have experience in US First Party/Third Party collections process Team Leader Salary upto 7 LPA Agent salary- upto 40k Call Ruchika@9650997623

Role Description: The Collection Executive is responsible for ensuring the timely and effective collection of outstanding dues while maintaining professional relationships with customers. The role requires strong negotiation, communication, and coordination skills to achieve collection targets and support overall financial discipline within the organization. Key Responsibilities: Ensure timely collection of outstanding debts in line with company policies. Negotiate and finalize payment arrangements with customers, ensuring compliance with agreed terms. Handle and resolve disputes professionally and courteously, maintaining positive customer relationships. Maintain accurate and up-to-date records of all collection activities, including customer interactions, follow-ups, and payment arrangements. Achieve the companys collection goals through effective planning and execution. Coordinate with internal sales and support teams to address customer issues promptly and ensure seamless resolution. Prioritize collection activities and manage time efficiently to consistently meet targets. Regularly update, maintain, and monitor collection data, ensuring accuracy and accessibility. Prepare and submit MIS reports within defined timelines as per management requirements. Provide support to the accounts department in accounting activities as directed by senior management. Take on additional responsibilities, when required, to address pending outstanding matters across group companies. Collect and verify customer registration forms, ensuring accuracy, completeness, and authenticity of information, including background verification. Monitor and reconcile customer Statements of Account (SOA), when applicable.

Role & responsibilities To visit in the banks to take new NPA cases in our companys name for recovery. To Visit the mortgaged property for survey and knowing its status, market value, occupancy etc., and take its photo for company and Bank reporting purpose. To visit the borrower/mortgaged property for taking symbolic possession (take photos). Move the application to DM or CMM or CJM for getting seizing orders. Co-ordinate with the police and seizing the property in the presence of banker and police etc. Finding buyers for the property, assist the Bank in auctioning the same and recovering the banks dues. Liaison with our company Head office for preparation of documentation in the cases. Allotted Submission of bills for our services to Bank and follow-up for payments from Bank. Required Candidate profile Minimum 4-5 year of relevant experience. Excellent communication in regional language. Should have own two wheelers to commute. Should be willing to travel to different locations across state. Should have working experience on Email communication, MS Word/ MS Excel (basic working knowledge).

Perpetuity Capital is looking for COLLECTION MANAGER to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

1. Customer Outreach and Payment Collection: Contact customers listed in the recovery database to discuss and arrange the payment of overdue amounts. Conduct follow-up calls as necessary to ensure payments are received within agreed timelines. 2. Route Planning and Execution: Coordinate with fellow agents and the operations manager to plan and optimize daily recovery routes. Visit customers' locations to discuss overdue payments or recover assets as required. 3. Standard Operating Procedures (S.O.P.) Compliance: Adhere to the established Standard Operating Procedures (S.O.P.) and operate within the defined limits to handle recovery processes effectively. Ensure all actions taken are documented and reported in line with company policies. 4. On-Site Recovery Operations: Independently visit defaulters to negotiate payments or recover vehicles as per company guidelines. Handle on-site interactions with professionalism to maintain customer relationships and the company's reputation. 5. Deadline Management: Work diligently to meet deadlines set by the operations manager for recovering payments and assets. Report progress and any challenges faced to the manager in a timely manner. 6. Interpersonal Skills: Exhibit strong interpersonal skills to build rapport with customers and manage interactions positively. Maintain a calm and professional demeanor, even in difficult or high-pressure situations.

Building Centering Material Hiring services. JD: Customers Handling and Staffs Handling,Sales Process, Retaining and Increasing of Customer Base,Office Admin works, Payment Follow ups,Responsible for raising timely Billing Manage all the transactions Provident fund Annual bonus Employee state insurance Sales incentives

Ensuring timely recovery of payments, EMIs& outstanding dues from Clients,Customers.cash flow &collection of dues maintain records of collections, outstanding balances, the preparation of MIS reports related to collections, defaulters, Receivables.

Core Responsibilities: Support the Head of Strategy in designing, implementing, monitoring and improving portfolio interventions for effective management of the delinquent portfolio against the background of Product specific strength areas and operating constraints. Assist in executing, evaluating, Improving and monitoring portfolio interventions. Support in the management of key portfolio indicators and credit cost within budgeted levels. Champion a systematic approach towards portfolio management where performance delivery hinges more on an intelligence driven aggregation of robust processes rather than a simple aggression of individual efforts. Improve collection efficiency and effectiveness by developing and deploying intelligence based tools such as scorecards. Forecast portfolio movement choosing robust modeling techniques and estimate key financial out comes including loss, provisions etc across the retails assets and card suite. De-risk unit efficiency through an integrated framework of process and systems. Build performance score cards for collections team across levels. Forecast and devise staffs capacitation model to ensure adequate bench strengths to manage incoming collection volumes Build senior collection management consensus around proposed approaches of portfolio management and system solutions devised to deliver incremental collections efficiencies. Develop strong Analytical platform that would facilitate decision making of factual basis. Devise MIS to measure significant aspects- both existing and proposed of collections performance and review performance of constituent portfolio segment to identify possible areas of focus for collections action. Provide inputs to Credit Policy and underwriting on basis of portfolio trends. Analyze performance and productivity trends by identifying poor performing segments -leading to focused action in controlling delinquencies and Credit Losses. Desired Experience: Minimum 6 to 7 years in the field. Graduate : Yes Masters/Postgraduate: Yes

MALE CANDIDATE CAN ONLY APPLY CANDIDATE FROM LOGISTICS WITH FULL TRUCK LOAD EXPERIENCE CAN ONLY APPLY Job Title: Credit Control Manager Location: Mumbai - Chakala Experience: 10-15 Years (Into FTL Industry Mandatory) CTC: 10-12 LPA Notice Period - Who Can Join Within 15 Day or Immediate Preferred Gender: Male Candidate Only Position Overview: The Credit Control Manager will be responsible for overseeing the company's credit policies, managing collections, minimizing overdue debt, and maintaining healthy cash flow. This role requires strong experience in the FTL transportation/logistics sector and involves close coordination with the sales, finance, and operations teams to ensure timely payment from customers while maintaining strong client relationships. Key Responsibilities: Develop, implement, and maintain effective credit control policies and procedures. Monitor customer accounts to ensure timely collections and minimize bad debts. Evaluate credit applications and set appropriate credit limits based on risk assessment. Prepare regular reports on accounts receivable status, overdue accounts, and collection performance. Work closely with the FTL sales & operations teams to resolve customer payment issues and disputes. Negotiate payment plans and settlements with customers when necessary. Ensure compliance with company policies and legal regulations related to credit and collections. Conduct regular reviews of the aging report and take proactive actions for recovery. Key Skills & Competencies: In-depth knowledge of credit control principles, debt recovery processes, and financial regulations. Strong understanding of FTL logistics operations and client billing cycles. Excellent communication, negotiation, and interpersonal skills. Analytical mindset with strong attention to detail. Ability to work under pressure and meet deadlines. Proficiency in MS Office and accounting/ERP systems. Qualifications & Experience: Bachelors degree in Finance, Accounting, or related field (MBA preferred). 10-15 years of experience in credit control/collections, in the FTL Logistics/Transportation industry. Proven track record in managing credit risk and improving collection efficiency. Interested Candidate Can Call Or WhatsApp Resume on - Ruchi - 9082070785 Or Mail On - tl.west@million-minds.com.

Bulk Hiring for Collections (International) 5 Days Working Both side cabs Rotational Shifts Location: Noida UG Freshers/ Experienced anyone can apply Excellent Comms required Call HR Priyanka: 9816787033 HR Deepali: 9650092537 Ridhi: 8178280056

Required Field Collection Officer For Payment & Document Collection Its Full Time Job With Weakly Off (Sunday) Attractive Salary + Incentives + TA

Required Field Collection Officer For Payment & Document Collection Its Full Time Job With Weakly Off (Sunday) Attractive Salary + Incentives + TA

Role Responsibilities: Supervise area-wide retail MFB collection operations and staff performance. Design and implement effective recovery and collection strategies. Resolve high-level delinquency and customer escalation cases. Prepare detailed reports on collections and portfolio performance. Job Requirements: Graduate or Postgraduate in any discipline. 57 years of experience in retail collections or recovery operations. Strong leadership and vendor management capabilities. Proficiency in delinquency analysis and compliance reporting.

Role Responsibilities: Supervise area-wide retail MFB collection operations and staff performance. Design and implement effective recovery and collection strategies. Resolve high-level delinquency and customer escalation cases. Prepare detailed reports on collections and portfolio performance. Job Requirements: Graduate or Postgraduate in any discipline. 57 years of experience in retail collections or recovery operations. Strong leadership and vendor management capabilities. Proficiency in delinquency analysis and compliance reporting.

Role Responsibilities: Supervise area-wide retail MFB collection operations and staff performance. Design and implement effective recovery and collection strategies. Resolve high-level delinquency and customer escalation cases. Prepare detailed reports on collections and portfolio performance. Job Requirements: Graduate or Postgraduate in any discipline. 57 years of experience in retail collections or recovery operations. Strong leadership and vendor management capabilities. Proficiency in delinquency analysis and compliance reporting.

Role Responsibilities: Supervise area-wide retail MFB collection operations and staff performance. Design and implement effective recovery and collection strategies. Resolve high-level delinquency and customer escalation cases. Prepare detailed reports on collections and portfolio performance. Job Requirements: Graduate or Postgraduate in any discipline. 57 years of experience in retail collections or recovery operations. Strong leadership and vendor management capabilities. Proficiency in delinquency analysis and compliance reporting.