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4 - 6 years

6 - 8 Lacs

Samastipur

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Job Purpose "This position is open for Bajaj Finance Ltd" Duties and Responsibilities Deliver on collection analytics as a practice and capability - Work with large structured and transactional data to build a robust collection analytics framework across products and across collection life cycle from Current Bucket to write off stage ?Develop Well-Defined Strategies for Collections of Delinquent Loans - Segmentation, prioritization and effective channel strategy, Forecasting, simulations, building strategies to improve business performance ?Analyzing the historical data and provide suitable framework to guide the collection team. ?Analyze data to identify emerging customer trends - Strengthen relationships with existing analytics partners to continue to leverage capabilities ?Identifying areas of weaknesses, recommending solutions and supporting the collection team to achieve targets ?Scan environment and be up to date on emerging trends globally on collection analytics and build use cases ?Analyze current environment & collection trends and provide improvement solutions ?Collaborate with collection team to understand requirement and come up with solutions to their requirements ?Effective communication with stakeholders- teams, Business partners, IT partners and Senior Management ?Formulate strategies and plan deliverables to deliver on the operational goals for the function and the team Required Qualifications and Experience Education qualification:MBA Finance/Stats graduates. ?Min 4 years of experience in medium to large size Bank/NBFCs. ?Analytics/ Statistics/ Model building experience ?Relevant, sizeable experience in analytics (using tools like SAS, SQL, R). ?Familiarity with small and large ticket business support will be a clear advantage. ?Presentation skills. ?Knowledge of High Ticket Finance operating environment will be an added advantage ?Effective verbal and written communication skills ?Ability to work independently and towards deadlines

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1 - 3 years

3 - 5 Lacs

Mumbai, Thane

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Job Purpose "This position is open with Bajaj Finance ltd." First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography. Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (Off roll)- Hiring, Retention & Productivity. Sales Governance through compliance of systems and processes. Responsible for tracking, managing & controlling PDD requirement compliance Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. Understanding of CRM- Salesforce.com. Effectively engage with Credit, Operations, Risk & within 2W/3W teams. To ensure TAT is maintained for case processing. 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Training of self and their team below. Hiring right candidate. Smooth onboarding to help settle the employee well in BFL. Smooth onboarding of New Dealer/Partner with BFL Retention of Off-roll staff 5. DECISIONS (Key decisions taken by job holder at his/her end) Hiring of Off roll staff Approvals by coordinating with internal stake holders eg. Clearing cases Lead allocation Field activity planning and closure 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file. Connect with HR department for hiring & retention External Clients Roles you need to interact with outside the organization to enable success in your day to day work Engaging with customer. Mapping of market competition. 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) From 45 to 70 Cases MOM (depending upon location and market potential) Other Dimensions (Significant volume dimensions associated with the job) ‚ Total Team Size:9 ‚ Number of Direct Reports:5 to 9 ‚ Number of Indirect Reports:NA ‚ Number of Outsourced employees:5 to 9 ‚ Number of locations:1 to 4 ‚ Number of products:1 i.e. Two wheeler Loan Required Qualifications and Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications Qualifications- Graduate / Post Graduate Good command in excel is essential. Work Experience- 1 to 3 years of relevant experience in managing team Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers & colleagues across the company. Excellent Team management & Interpersonal Skills. Excellent command over communication skills. Highly ambitious & self-motivated

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1 - 3 years

3 - 5 Lacs

Nanded

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Job Purpose "This position is open with Bajaj Finance ltd." First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography. Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (Off roll)- Hiring, Retention & Productivity. Sales Governance through compliance of systems and processes. Responsible for tracking, managing & controlling PDD requirement compliance Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. Understanding of CRM- Salesforce.com. Effectively engage with Credit, Operations, Risk & within 2W/3W teams. To ensure TAT is maintained for case processing. 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Training of self and their team below. Hiring right candidate. Smooth onboarding to help settle the employee well in BFL. Smooth onboarding of New Dealer/Partner with BFL Retention of Off-roll staff 5. DECISIONS (Key decisions taken by job holder at his/her end) Hiring of Off roll staff Approvals by coordinating with internal stake holders eg. Clearing cases Lead allocation Field activity planning and closure 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file. Connect with HR department for hiring & retention External Clients Roles you need to interact with outside the organization to enable success in your day to day work Engaging with customer. Mapping of market competition. 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) From 45 to 70 Cases MOM (depending upon location and market potential) Other Dimensions (Significant volume dimensions associated with the job) ‚ Total Team Size:9 ‚ Number of Direct Reports:5 to 9 ‚ Number of Indirect Reports:NA ‚ Number of Outsourced employees:5 to 9 ‚ Number of locations:1 to 4 ‚ Number of products:1 i.e. Two wheeler Loan Required Qualifications and Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications Qualifications- Graduate / Post Graduate Good command in excel is essential. Work Experience- 1 to 3 years of relevant experience in managing team Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers & colleagues across the company. Excellent Team management & Interpersonal Skills. Excellent command over communication skills. Highly ambitious & self-motivated

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0 - 2 years

2 - 4 Lacs

Dhamangaon Railway

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Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients Required Qualifications and Experience Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients

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4 - 6 years

6 - 8 Lacs

Nawada

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Job Purpose "This position is open for Bajaj Finance Ltd" Duties and Responsibilities Deliver on collection analytics as a practice and capability - Work with large structured and transactional data to build a robust collection analytics framework across products and across collection life cycle from Current Bucket to write off stage ?Develop Well-Defined Strategies for Collections of Delinquent Loans - Segmentation, prioritization and effective channel strategy, Forecasting, simulations, building strategies to improve business performance ?Analyzing the historical data and provide suitable framework to guide the collection team. ?Analyze data to identify emerging customer trends - Strengthen relationships with existing analytics partners to continue to leverage capabilities ?Identifying areas of weaknesses, recommending solutions and supporting the collection team to achieve targets ?Scan environment and be up to date on emerging trends globally on collection analytics and build use cases ?Analyze current environment & collection trends and provide improvement solutions ?Collaborate with collection team to understand requirement and come up with solutions to their requirements ?Effective communication with stakeholders- teams, Business partners, IT partners and Senior Management ?Formulate strategies and plan deliverables to deliver on the operational goals for the function and the team Required Qualifications and Experience Education qualification:MBA Finance/Stats graduates. ?Min 4 years of experience in medium to large size Bank/NBFCs. ?Analytics/ Statistics/ Model building experience ?Relevant, sizeable experience in analytics (using tools like SAS, SQL, R). ?Familiarity with small and large ticket business support will be a clear advantage. ?Presentation skills. ?Knowledge of High Ticket Finance operating environment will be an added advantage ?Effective verbal and written communication skills ?Ability to work independently and towards deadlines

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1 - 2 years

3 - 4 Lacs

Gobindgarh

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Job Purpose Responsible for doing village surveys, getting new customers, do CGT, house verification and income assessment, do quality sourcing, ensure collections and recoveries are done as per the group/centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location Duties and Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process Plan Center Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the center meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450- 500 customers Ensure collections are done from Customers as per scheduled center meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix . Maintain centre meeting discipline, follow SOPs and code of conduct Major Challenges Quality sourcing and achieving targets as defined Regular collections and maintaining customers in current bucket, regularizing and normalizing delinquent customers Compliance on all business parameters, zero audit findings on his / her sourced customer segment / portfolio

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1 - 2 years

3 - 4 Lacs

Hyderabad

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Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients Required Qualifications and Experience Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients

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1 - 3 years

3 - 5 Lacs

Patna

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Job Purpose "This position is open with Bajaj Finance ltd." First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography. Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (Off roll)- Hiring, Retention & Productivity. Sales Governance through compliance of systems and processes. Responsible for tracking, managing & controlling PDD requirement compliance Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. Understanding of CRM- Salesforce.com. Effectively engage with Credit, Operations, Risk & within 2W/3W teams. To ensure TAT is maintained for case processing. 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Training of self and their team below. Hiring right candidate. Smooth onboarding to help settle the employee well in BFL. Smooth onboarding of New Dealer/Partner with BFL Retention of Off-roll staff 5. DECISIONS (Key decisions taken by job holder at his/her end) Hiring of Off roll staff Approvals by coordinating with internal stake holders eg. Clearing cases Lead allocation Field activity planning and closure 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file. Connect with HR department for hiring & retention External Clients Roles you need to interact with outside the organization to enable success in your day to day work Engaging with customer. Mapping of market competition. 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) From 45 to 70 Cases MOM (depending upon location and market potential) Other Dimensions (Significant volume dimensions associated with the job) ‚ Total Team Size:9 ‚ Number of Direct Reports:5 to 9 ‚ Number of Indirect Reports:NA ‚ Number of Outsourced employees:5 to 9 ‚ Number of locations:1 to 4 ‚ Number of products:1 i.e. Two wheeler Loan Required Qualifications and Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications Qualifications- Graduate / Post Graduate Good command in excel is essential. Work Experience- 1 to 3 years of relevant experience in managing team Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers & colleagues across the company. Excellent Team management & Interpersonal Skills. Excellent command over communication skills. Highly ambitious & self-motivated

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4 - 5 years

6 - 7 Lacs

Hajipur

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Job Purpose To achieve the assigned branch's Debt Management Services targets while ensuring monthly target fulfillment within the specified cost limits. Duties and Responsibilities Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates and providing proper guidelines. Milestone reviewing and tracking.Ensure legal guidelines are complied with while repossessing products.Travelling with the RO's.To do timely allocation of the cases of the team members.Should be Profecient in excel. Daily tracking of the performance of the team members.Maintain accurate records of customer interactions and transactions.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Counsiling and grooming of his direct reportee to enhance and polish their skill sets.Manage a team of collection officers to achieve overall targets.Rectify problems encountered during the collection process.Manage average collection reports to monitor and improve collection performance.Legal Recovery for Urban NPLWheels (Vehicle Finance) Repo and Legal ManagementLitigation & Case ManagementCompliance & Risk MitigationReporting & Documentation. Required Qualifications and Experience Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates and providing proper guidelines. Milestone reviewing and tracking.Ensure legal guidelines are complied with while repossessing products.Travelling with the RO's.To do timely allocation of the cases of the team members.Should be Profecient in excel. Daily tracking of the performance of the team members.Maintain accurate records of customer interactions and transactions.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Counsiling and grooming of his direct reportee to enhance and polish their skill sets.Manage a team of collection officers to achieve overall targets.Rectify problems encountered during the collection process.Manage average collection reports to monitor and improve collection performance.Legal Recovery for Urban NPLWheels (Vehicle Finance) Repo and Legal ManagementLitigation & Case ManagementCompliance & Risk MitigationReporting & Documentation.

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3 - 5 years

5 - 7 Lacs

Kozhikode

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Job Purpose Managing the collections in a particular area and monitoring the collection of the amount due to the organization, while ensuring that cases are handled appropriately according to the company guidelines and complying with regulators norms. Duties and Responsibilities 1.Allocation Planning:Planning allocation of portfolios to ROs and Agencies Based on: Performance:Previous months track record Data Analysis and Insights Geographical dimensions Capacity Location 2.Vendor Management:Activities including researching and sourcing vendors, obtaining quotes, analyzing capabilities, turnaround times, negotiating contracts and managing relationships. Role would include: Capacity Check based on portfolio trends Availability checks:Checking if the agencies cater to the particular location Performance checks:based on data collected on agencies past performance and their record history Checks on Off Role 3.Processes: Vendor Bill tracking and confirmation Performing adequate compliance checks based on company policies and legal requirements System allocation and admin services facilitation by connecting with the requisite teams 4.Performance: DRR of Area/Location Track vendor wise performance and provide due support Visit critical cases on field Key Decisions / Dimensions Management of high value cases Agency assessment and influencing for support in achieving targets Major Challenges Portfolio Management- closing cases at Bucket X Managing difficult locations with scarcity of relevant talent Need to involve dealers to achieve collection target achievement Required Qualifications and Experience a)Qualifications Graduate in any discipline b)Work Experience Post qualification- 3 to 5 years Vendor management- complete cycle Team management

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0 - 2 years

2 - 4 Lacs

Davangere

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Job Purpose To achieve Debt Management Services targets of the Respective Branch assigned, ensuring meeting PI Targets. Continuously monitoring Debt Management Services agencies and Inhouse collectors to identify fraudulent practices and ensure that no loss is incurred due to such activities. Duties and Responsibilities Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients Required Qualifications and Experience Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients

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1 - 2 years

3 - 4 Lacs

Tirupati

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Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients Required Qualifications and Experience Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients

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0 - 2 years

2 - 4 Lacs

Nawada

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Job Purpose To achieve Debt Management Services targets of the Respective Branch assigned, ensuring meeting PI Targets. Continuously monitoring Debt Management Services agencies and Inhouse collectors to identify fraudulent practices and ensure that no loss is incurred due to such activities. Duties and Responsibilities Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients Required Qualifications and Experience Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients

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0 - 2 years

2 - 4 Lacs

Pudukkottai

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Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients Required Qualifications and Experience Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients

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2 - 5 years

4 - 7 Lacs

Shimoga/Shivamogga

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Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals Duties and Responsibilities Identify and target potential clients for business loans through channel partners/open market sourcing.Build, retain and maintain strong relationships with Clients/Channel partners to generate business.Effectively engage with credit, operations & risk team to streamline the loan approval process and enhance customer experience.Guide clients through the loan application process, addressing any questions or concernsStay updated on market trends, loan products, and regulatory changes to provide informed advice to clientsConduct follow-ups with clients pre-closure and post-closure to ensure satisfaction and encourage referrals.Collaborate with Collection team to improve recovery process.Ensure compliance with company policies and regulations. Required Qualifications and Experience To provide customized lending solutions for business loans, empowering clients to achieve their financial goals

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0 - 2 years

2 - 4 Lacs

Sattur

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Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients Required Qualifications and Experience Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients

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0 - 2 years

2 - 4 Lacs

Ambala

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Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities Legal Recovery for Urban NPLWheels (Vehicle Finance) Legal ManagementLitigation & Case ManagementCompliance & Risk MitigationReporting & DocumentationAchieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Empanelment with DCA's/to hire DCA'sCase to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients Required Qualifications and Experience Legal Recovery for Urban NPLWheels (Vehicle Finance) Legal ManagementLitigation & Case ManagementCompliance & Risk MitigationReporting & DocumentationAchieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Empanelment with DCA's/to hire DCA'sCase to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients

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1 - 3 years

3 - 5 Lacs

Trichy, Nagar

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Job Purpose "This position is open with Bajaj Finance ltd." First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography. Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (Off roll)- Hiring, Retention & Productivity. Sales Governance through compliance of systems and processes. Responsible for tracking, managing & controlling PDD requirement compliance Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. Understanding of CRM- Salesforce.com. Effectively engage with Credit, Operations, Risk & within 2W/3W teams. To ensure TAT is maintained for case processing. 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Training of self and their team below. Hiring right candidate. Smooth onboarding to help settle the employee well in BFL. Smooth onboarding of New Dealer/Partner with BFL Retention of Off-roll staff 5. DECISIONS (Key decisions taken by job holder at his/her end) Hiring of Off roll staff Approvals by coordinating with internal stake holders eg. Clearing cases Lead allocation Field activity planning and closure 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file. Connect with HR department for hiring & retention External Clients Roles you need to interact with outside the organization to enable success in your day to day work Engaging with customer. Mapping of market competition. 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) From 45 to 70 Cases MOM (depending upon location and market potential) Other Dimensions (Significant volume dimensions associated with the job) ‚ Total Team Size:9 ‚ Number of Direct Reports:5 to 9 ‚ Number of Indirect Reports:NA ‚ Number of Outsourced employees:5 to 9 ‚ Number of locations:1 to 4 ‚ Number of products:1 i.e. Two wheeler Loan Required Qualifications and Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications Qualifications- Graduate / Post Graduate Good command in excel is essential. Work Experience- 1 to 3 years of relevant experience in managing team Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers & colleagues across the company. Excellent Team management & Interpersonal Skills. Excellent command over communication skills. Highly ambitious & self-motivated

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1 - 3 years

3 - 5 Lacs

Munger

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Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities ¥To achieve collection targets of the Respective Branch assigned, ensuring meeting PI Targets. ¥Meeting the Target on Cost of Collections. Ensuring meeting PI Targets within cost limit specified on monthly basis. ¥Ensuring legal guidelines are complied for entire collection structure in letter and sprits. ¥Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force. ¥Ensure adherence to the Code of Conduct. ¥Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities. Required Qualifications and Experience ¥People Management skills. ¥Demonstrated success & achievement orientation. ¥Excellent communication skills. ¥Negotiation Skills ¥Strong bias for action & driving results in a high performance environment. ¥Demonstrated ability to lead from the front. ¥Excellent relationship skills. ¥Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.. ¥Exceptionally high motivational levels and needs to be a self starter. ¥Working knowledge of computers.

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1 - 2 years

3 - 4 Lacs

Misrikh

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Job Purpose Responsible for doing village surveys, getting new customers, do CGT, house verification and income assessment, do quality sourcing, ensure collections and recoveries are done as per the group/centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location Duties and Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process Plan Center Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the center meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450- 500 customers Ensure collections are done from Customers as per scheduled center meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix . Maintain centre meeting discipline, follow SOPs and code of conduct Major Challenges Quality sourcing and achieving targets as defined Regular collections and maintaining customers in current bucket, regularizing and normalizing delinquent customers Compliance on all business parameters, zero audit findings on his / her sourced customer segment / portfolio

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3 - 5 years

5 - 7 Lacs

Ahmedabad

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Job Purpose Managing the collections in a particular area and monitoring the collection of the amount due to the organization, while ensuring that cases are handled appropriately according to the company guidelines and complying with regulators norms. Duties and Responsibilities 1.Allocation Planning:Planning allocation of portfolios to ROs and Agencies Based on: Performance:Previous months track record Data Analysis and Insights Geographical dimensions Capacity Location 2.Vendor Management:Activities including researching and sourcing vendors, obtaining quotes, analyzing capabilities, turnaround times, negotiating contracts and managing relationships. Role would include: Capacity Check based on portfolio trends Availability checks:Checking if the agencies cater to the particular location Performance checks:based on data collected on agencies past performance and their record history Checks on Off Role 3.Processes: Vendor Bill tracking and confirmation Performing adequate compliance checks based on company policies and legal requirements System allocation and admin services facilitation by connecting with the requisite teams 4.Performance: DRR of Area/Location Track vendor wise performance and provide due support Visit critical cases on field Key Decisions / Dimensions Management of high value cases Agency assessment and influencing for support in achieving targets Major Challenges Portfolio Management- closing cases at Bucket X Managing difficult locations with scarcity of relevant talent Need to involve dealers to achieve collection target achievement Required Qualifications and Experience a)Qualifications Graduate in any discipline b)Work Experience Post qualification- 3 to 5 years Vendor management- complete cycle Team management

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1 - 2 years

3 - 4 Lacs

Lambhua

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Job Purpose Responsible for doing village surveys, getting new customers, do CGT, house verification and income assessment, do quality sourcing, ensure collections and recoveries are done as per the group/centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location Duties and Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process Plan Center Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the center meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450- 500 customers Ensure collections are done from Customers as per scheduled center meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix . Maintain centre meeting discipline, follow SOPs and code of conduct Major Challenges Quality sourcing and achieving targets as defined Regular collections and maintaining customers in current bucket, regularizing and normalizing delinquent customers Compliance on all business parameters, zero audit findings on his / her sourced customer segment / portfolio

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1 - 2 years

3 - 4 Lacs

Sardhana

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Job Purpose Responsible for doing village surveys, getting new customers, do CGT, house verification and income assessment, do quality sourcing, ensure collections and recoveries are done as per the group/centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location Duties and Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process Plan Center Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the center meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450- 500 customers Ensure collections are done from Customers as per scheduled center meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix . Maintain centre meeting discipline, follow SOPs and code of conduct Major Challenges Quality sourcing and achieving targets as defined Regular collections and maintaining customers in current bucket, regularizing and normalizing delinquent customers Compliance on all business parameters, zero audit findings on his / her sourced customer segment / portfolio

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1 - 3 years

3 - 5 Lacs

Kochi

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Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities ¥To achieve collection targets of the Respective Branch assigned, ensuring meeting PI Targets. ¥Meeting the Target on Cost of Collections. Ensuring meeting PI Targets within cost limit specified on monthly basis. ¥Ensuring legal guidelines are complied for entire collection structure in letter and sprits. ¥Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force. ¥Ensure adherence to the Code of Conduct. ¥Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities. Required Qualifications and Experience ¥People Management skills. ¥Demonstrated success & achievement orientation. ¥Excellent communication skills. ¥Negotiation Skills ¥Strong bias for action & driving results in a high performance environment. ¥Demonstrated ability to lead from the front. ¥Excellent relationship skills. ¥Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.. ¥Exceptionally high motivational levels and needs to be a self starter. ¥Working knowledge of computers.

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1 - 3 years

3 - 5 Lacs

Mahoba

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Job Purpose "This position is open with Bajaj Finance ltd." First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography. Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (Off roll)- Hiring, Retention & Productivity. Sales Governance through compliance of systems and processes. Responsible for tracking, managing & controlling PDD requirement compliance Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. Understanding of CRM- Salesforce.com. Effectively engage with Credit, Operations, Risk & within 2W/3W teams. To ensure TAT is maintained for case processing. 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Training of self and their team below. Hiring right candidate. Smooth onboarding to help settle the employee well in BFL. Smooth onboarding of New Dealer/Partner with BFL Retention of Off-roll staff 5. DECISIONS (Key decisions taken by job holder at his/her end) Hiring of Off roll staff Approvals by coordinating with internal stake holders eg. Clearing cases Lead allocation Field activity planning and closure 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file. Connect with HR department for hiring & retention External Clients Roles you need to interact with outside the organization to enable success in your day to day work Engaging with customer. Mapping of market competition. 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) From 45 to 70 Cases MOM (depending upon location and market potential) Other Dimensions (Significant volume dimensions associated with the job) ‚ Total Team Size:9 ‚ Number of Direct Reports:5 to 9 ‚ Number of Indirect Reports:NA ‚ Number of Outsourced employees:5 to 9 ‚ Number of locations:1 to 4 ‚ Number of products:1 i.e. Two wheeler Loan Required Qualifications and Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications Qualifications- Graduate / Post Graduate Good command in excel is essential. Work Experience- 1 to 3 years of relevant experience in managing team Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers & colleagues across the company. Excellent Team management & Interpersonal Skills. Excellent command over communication skills. Highly ambitious & self-motivated

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