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0.0 - 3.0 years
0 - 3 Lacs
bengaluru, karnataka, india
On-site
Key Responsibilities: Handle customer inquiries related to banking products and services (accounts, transactions, cards, loans, etc.) via calls, emails, or chat Provide accurate information, troubleshoot issues, and resolve complaints in a timely and professional manner Adhere to compliance standards and maintain confidentiality of customer information Escalate unresolved issues to appropriate departments and follow up to ensure resolution Update customer records and maintain detailed logs of interactions Meet or exceed service level targets such as response time, resolution rate, and customer satisfaction scores Requirements: Bachelor's degree in any discipline (Commerce/Finance preferred) ...
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
bhopal, madhya pradesh
On-site
You will be responsible for accurately entering data into computer systems or databases from various sources like paper documents, electronic files, or audio recordings. It is crucial to ensure the accuracy of the data by cross-checking and verifying it to minimize errors. Additionally, you will be required to maintain the integrity of the database by cleaning and organizing data, removing duplicate entries, and updating outdated records. Adhering to established data entry procedures and guidelines is essential to maintain consistency and accuracy across the database. Working with tight deadlines is common in this role, especially when there is a high volume of data to be processed. Meeting ...
Posted 1 month ago
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