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Studybase Tech Pvt Ltd logo
Software Support Executive Studybase Tech Pvt Ltd

1.0 - 5.0 years

0 Lacs

bikaner, rajasthan

On-site

As a Software Support Associate at Studybase, you play a crucial role in providing technical assistance to customers. Your responsibilities include creating reports, designing training materials, and handling customer inquiries through phone, email, and online chat. You are expected to assess customer requirements accurately and deliver timely reports to ensure customer satisfaction. - Troubleshoot technical issues - Recommend solutions - Manage customer accounts - Respond to inquiries promptly - Collaborate with the support team to maintain high levels of customer service Your proficiency in English and Hindi communication skills is pivotal for exceptional client support. Possessing a basic...

Posted 1 day ago

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