On-site
Full Time
About the Role
We are looking for an energetic and guest-focused Receptionist (Front Desk Executive) to be the face of our hostel operations. This role involves welcoming travelers, managing check-ins/check-outs, handling guest queries, and ensuring smooth day-to-day operations. The ideal candidate will bring a friendly personality, problem-solving attitude, and strong communication skills to create memorable experiences for our guests.
Key Responsibilities
? Manage the hostel front desk guest check-ins, check-outs, and reservations.
? Provide clear, polite, and effi cient responses to guest inquiries.
? Ensure smooth daily hostel operations and proactively resolve guest issues.
? Maintain billing records, handle POS transactions, and generate basic reports.
? Support hostel community events and activities to enhance guest experience.
? Coordinate with housekeeping and operations teams for seamless service delivery.
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