19 - 30 years
1 - 2 Lacs
Posted:5 days ago|
Platform:
On-site
Full Time
Guest Relation Executive/Front Office Executive (FOE)
I. Role (FOE)
To welcome & Assist Customer on their arrival in centre.
Take down customer’s details and information. (Forms and official Templates to be filled).
Confirm their purpose of visit and Guide them accordingly (Test, Purchase, Service, Diagnosis,
Consultation).
Attending calls- Receiving, and responding, Transferring calls to appropriate departments,
providing full. information, and support tothe caller.
Maintaining walk inn register and admin registers.
Preparation of a database of Client contacts and updating.
Filling papers/bills and important documents.
Handling (Cash & A/c) Depositing Cash in Bank, maintain financial Register (D)
Co coordinating with different Departments of the companies.
Generating daily report and passing it to the Branch Manager (Stocks, Sales, Walk-in, Daily Expenses).
Supervising Office Assistant & Housekeeping Staff.
Coordinate for office events. (Interview Drive, Promotional activities, Joining formalities, Send off, Birthdays).
Supervise if the office equipment are working in order, like fax m/c, printer, PABX system etc.
Should have all the maintenance staff contact numbers Organized and in order.
Vendor management for stationers, travel agents, courier agents, and all allied third party service providers.
Maintains confidentiality at all times of the organization fiscal and personnel-related information.
II. Skill Set (FOE)
Candidate must have good presentable personality.
Must have good communication skill.
Friendly attitude will be helpful.
Good analytical skill is essential.
Good interpersonal skills/Soft Skills
Must be flexible with working time.
Candidate must have Good knowledge of computers.
Should Speak English, Hindi Fluently.
Should be a quick learner.
Multi tasking ability.
Should possess an attitude to serve and help people.
Customer Service oriented (C.S experience Preferred).
Excellent people skills and ability to interact with a wide range of client, staff and customers.
Having Experience as (FOE) in hospitals and clinics Preferable (H.S).
Graduation Preferred.
Age 19 to 30 years
Job Type: Full-time
Pay: ₹11,000.00 - ₹17,000.00 per month
Hearing Solutions Pvt Ltd
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