Reception counsellor

Key Responsibilities:Reception Duties:

• Greet and welcome visitors with professionalism and warmth.
• Handle incoming phone calls, emails, and messages; route them appropriately.
• Maintain a neat and organized front desk and waiting area.
• Manage appointment bookings and visitor logs.
• Coordinate with other departments for smooth front-office operations.

Counselling & Student Support:

• Counsel walk-in and phone/email enquiries regarding courses, admission procedures, fees, and academic schedules.
• Follow up on leads and maintain proper enquiry records using CRM or manual logs.
• Guide prospective students/parents through the enrolment process.
• Assist with form filling, fee payment information, and orientation details.

Administrative Support:

• Maintain and update student records and documentation.
• Assist with the coordination of events, workshops, and seminars.
• Support in data entry, filing, and report generation as required.
• Ensure confidentiality of student and institutional data.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

Language:

• English (Preferred)

Work Location: In person