Customer Care BPO in Bangalore, Pune and Noida for TOP MNCs WHITE HORSE MANPOWER CONSULTANCY (P) LTD

0.0 - 4.0 years

0 - 0 Lacs

pune, bangalore, noida

On-site

Job Description: Role: Customer Care Executive Voice/Non-Voice (Inbound/Outbound) Locations: Bangalore, Pune, Noida Industry: BPO / Call Center / Customer Service Job Type: Full-Time Shift Timings: Rotational Shifts / Night Shifts / Day Shifts (depending on the process) Experience: Freshers to 5 Years Qualification: Any Graduate / 12th Pass (Depending on the client) Key Responsibilities: Handle inbound and outbound calls professionally Assist customers with queries, complaints, product support, or service issues Provide information about products/services or resolve billing and technical issues Document call information accurately in CRM systems Meet performance metrics like AHT, CSAT, FCR, ...

Posted 2 weeks ago

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