2.0 - 6.0 years

0 Lacs

maharashtra

On-site

Role Overview: As a member of the Workforce Management team, you will provide workforce products, technologies, scheduling, forecasting, and real-time support for the CIB Solution Center and Commercial Card contact centers. Your primary responsibility as a Workforce Analyst will be to monitor service levels in real time for multiple Lines of Business (LOBs) and ensure efficient allocation of business resources, specifically employee schedules, to meet key performance standards while delivering top-notch service to call-center specialists. Key Responsibilities: - Monitor service level in real time and adjust off-phone time and employee movement as needed to optimize service levels - Plan and ...

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Chat Support Executive Urbanaura Realty Private Limited

0.0 - 4.0 years

0 Lacs

delhi

On-site

Role Overview: As a Customer Service Representative, your role involves coordinating with customers through chat and email to ensure effective communication. You will also be supporting the digital team with online campaigns and protecting the brand image and reputation in the market. Your responsibilities will include providing real-time support to address customer queries and concerns promptly. Key Responsibilities: - Chat and Email coordination with customers - Effective communication via mail/chat - Assisting the digital team with online campaigns - Protecting brand image and reputation in the market - Providing real-time support Qualifications Required: - Excellent communication skills ...

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Back Office Employee Auction Focus Private Limited

0.0 - 4.0 years

0 Lacs

ahmedabad, gujarat

On-site

As a Data Entry Specialist at our company, your role involves the following responsibilities: - Data Entry of the properties - Coordinating with clients (Seller and Buyer) - Managing Online Auctions - Executing Online Auctions - Providing training to bidders - Offering support to clients (Seller and Buyer) - Providing real-time support to the Seller The ideal candidate for this position should possess the following qualifications: - Bachelor's Degree (Master's Degree preferred),

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