Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Fulfilment Lead Diamond Headquarters Private Limited

4.0 - 7.0 years

0 Lacs

pune, maharashtra, india

On-site

Fulfilment Lead Full-time | In-office | Pune About RINGS & I RINGS & I is India's first designer diamond ring studio a brand born from the belief that every love story deserves something truly personal. We operate on a Made-to-Order (MTO) model, where each ring is crafted post-purchase, with high customization and emotional value at its core. This means our fulfilment process isn't just about speed it's about precision, coordination, and care across multiple stakeholders. We are early in our journey but intentional in every step. Now, as we scale across cities and product lines, we are looking for a Fulfilment Lead to build and run the backend engine that ensures on-time, error-free, delight...

Posted 2 weeks ago

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Team Leader 1point1

8.0 - 13.0 years

8 - 13 Lacs

Bengaluru, Karnataka, India

On-site

Should be able to speak & understand English & Hindi comfortably Should conduct daily pre-shift meetings Should be able to maintain shrinkage & Attrition Daily APR sharing with team & expectation settings accordingly. Should Review agents daily/weekly/MTD Hourly/real time tracking & effective feedback sharing with team If agent is not improving after several feedbacks then Sr TL should follow the HR policies for further consequences Should have the knowledge of excel workings Should be able to help advisor if any of process related issue occurs to them Timely report sharing if any Should be able to address the group of people Should be able to find the Area of improvement of agents, prepare ...

Posted 3 months ago

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Team Leader 1point1

8.0 - 13.0 years

8 - 13 Lacs

Mumbai, Maharashtra, India

On-site

Key Responsibilities Communicate comfortably in both English and Hindi Conduct daily pre-shift meetings and align team on expectations Maintain shrinkage and attrition control within acceptable limits Share daily APR with team and set clear expectations Track agent performance in real-time and provide effective feedback Escalate non-improvement cases by following HR policies Assist advisors with process-related issues as needed Share timely reports with relevant stakeholders Address groups effectively and confidently Identify agents areas of improvement, create action plans, and ensure follow-up Work in a 24x7 process with rotational week-offs and no fixed public holidays Take KRA calls or l...

Posted 3 months ago

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