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Technical Support Associate Fix Health

0.0 - 4.0 years

3 - 5 Lacs

nagpur

Work from Office

Key Roles and Responsibilities Develop a thorough understanding of our audio/video conferencing systems and act as the single point of contact for all related issues Provide real-time support to patients during physiotherapy sessions addressing any technical or session-related concerns promptly and empathetically Troubleshoot and resolve patient-facing technology issues (video, audio, connectivity, device access, etc) efficiently Coordinate with physiotherapists and internal teams to ensure smooth session execution and quick resolution of tech-related queries Collaborate closely with the Engineering Head and tech team to communicate recurring issues and suggest operational improvements Maint...

Posted 2 weeks ago

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