Company Description Ready Kitchens India empowers F&B entrepreneurs, cloud kitchens, and franchise brands by offering end-to-end infrastructure and advisory solutions. Our services include plug & play kitchens across India, kitchen-as-a-service models, and comprehensive project consulting from design to compliance. We also provide franchise and scale advisory to help businesses launch and expand efficiently. Our goal is to help you build faster, operate smarter, and grow sustainably. Role Description This is a full-time on-site role for a Sales Associate based in Delhi, India. The Sales Associate will be responsible for identifying and reaching out to potential clients, providing product and service information, and achieving sales targets. This role involves maintaining relationships with current clients, understanding their needs, and recommending suitable services. The Sales Associate will also handle negotiations, prepare sales reports, and coordinate with the marketing team for promotional activities. Qualifications Strong sales, negotiation, and prospecting skills Excellent communication and interpersonal skills Experience in the F&B or cloud kitchen industry is a plus Ability to understand customer needs and provide appropriate solutions Proficiency in using CRM software and Microsoft Office Suite Ability to work independently and as part of a team Bachelor's degree in Business, Marketing, or a related field Fluency in English and Hindi; additional languages are a plus
Operations Manager F&B (with NSO Experience) Department: Operations Reports To: General Manager / Director of Operations Location: Delhi Industry: Food & Beverage / Hospitality Job Summary: We are looking for a dynamic and results-driven Operations Manager with proven experience in managing multi-unit F&B operations and leading New Store Openings (NSOs). The ideal candidate will be responsible for overseeing day-to-day operations, driving performance across outlets, ensuring operational excellence, and successfully launching new locations aligned with brand standards and business goals. Key Responsibilities: Operational Leadership: Oversee and support multiple F&B outlets to ensure consistent delivery of high-quality service and product standards. Implement and monitor SOPs across all locations to ensure operational efficiency and compliance. Conduct regular audits to ensure hygiene, food safety, and service quality standards are met. Analyze P&L statements and take corrective actions to improve profitability and cost control. New Store Opening (NSO): Lead end-to-end execution of new store openings from pre-opening planning to post-launch stabilization. Collaborate with project, HR, marketing, supply chain, and training teams to ensure timely and successful store launches. Oversee recruitment, onboarding, and training of staff for new outlets. Coordinate site readiness including licensing, equipment installation, and inventory setup. Ensure brand guidelines, design layouts, and operational workflows are effectively implemented at each new location. Team Development & Management: Manage, coach, and develop outlet managers and their teams to achieve KPIs and maintain brand values. Conduct performance reviews and implement training plans to build team capabilities. Promote a positive work culture that supports employee engagement, retention, and development. Customer Experience: Monitor and improve customer service standards across all locations. Analyze customer feedback and implement changes to enhance the guest experience. Resolve high-level customer complaints or operational issues as needed. Strategic & Financial Planning: Assist in setting sales targets, budgets, and business strategies for the region. Forecast demand, plan resource allocation, and manage inventory levels efficiently. Monitor sales trends and identify opportunities for revenue growth or operational improvement. Qualifications: Bachelor's degree in Hospitality, Business Management, or related field. MBA is a plus. Minimum 5+ years of experience in F&B operations, with at least 2+ years managing New Store Openings. Proven experience in managing multi-unit operations (QSR, fast casual, or casual dining preferred). Strong leadership, communication, and project management skills. Solid understanding of F&B industry standards, food safety, and compliance requirements. Proficient in POS systems, inventory management software, and MS Office Suite. Strong financial acumen and experience managing P&L and budgets. Key Competencies: Strategic thinking & execution Multi-tasking and time management People leadership and cross-functional coordination Problem-solving and decision-making Attention to detail and quality control Work Conditions: Willingness to travel regularly across store locations and for NSO projects. Flexibility to work during weekends, holidays, or extended hours during store openings or peak periods.