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3.0 - 7.0 years
0 Lacs
haryana
On-site
As a Technical Solutions Consultant, you will play a crucial role in managing the technical relationship with Google's largest advertising clients and product partners. Your responsibilities will involve leading cross-functional teams comprising Engineering, Sales, and Product Management to utilize emerging technologies for external clients/partners. Your expertise will be instrumental in overseeing the technical execution and business operations of Google's online advertising platforms and product partnerships, from initial concept design and testing to data analysis and support. In this role, you will be expected to strike a balance between business objectives and technical constraints, providing innovative and cutting-edge solutions while acting as a trusted partner and consultant to your collaborators. Your tasks will include developing tools, automating products, driving technical execution and business operations for Google's partnerships, and contributing to product strategy by prioritizing projects and resources effectively. The gTech Ads Customer Support division is dedicated to delivering exceptional customer experiences to advertisers and sales teams. This involves resolving issues related to various Google Ads products such as Search, Apps, Video, DV3, Policy, and Billing. As part of the Titanium and Gold LCS Support team within gTech Ads Customer Support, you will focus on providing tailored solutions for sales teams and advertisers in these segments, enhancing their troubleshooting experience and overall results. You will collaborate with Sales, Go-To-Market (GTM), vendors, Scaled Delivery Management (SDM), and Engineering teams at Google to develop tools and services that align with the evolving needs of customers. At Google, the goal is to create products and services that contribute positively to the world, and the role of gTech is to facilitate this process. gTech's dedicated teams of advisors support customers globally by leveraging technical expertise, product knowledge, and a deep understanding of customers" complex requirements. Whether it involves crafting bespoke solutions for unique challenges or developing scalable tools across Google's ecosystem, every effort is aimed at ensuring customers derive maximum value from Google products. Your key responsibilities will include prioritizing and delivering exceptional customer service at every stage of the customer journey, resolving issues for Google's advertisers, Sales teams, agencies, and partners. You will also be responsible for learning about AI-powered Ads products, supporting Apps, troubleshooting technical product issues, applying product knowledge to resolve technical customer concerns, and executing strategic projects to enhance customer experience. Furthermore, you will be involved in developing tools and automation for improved diagnostics, data fixes, and debugging, either independently or in collaboration with Product Engineering teams. Your role will also entail providing valuable partner feedback to internal cross-functional teams, including Product Management, Engineering, and Business Solutions, to enhance product feature offerings. By analyzing data and insights, you will create actionable plans to address issues at their root cause for customers, focusing on areas such as knowledge management, operational improvements, account reviews, and product adoption.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
As an experienced ServiceNow Engineer with 5 to 7 years of hands-on experience with ServiceNow ITOM, Discovery, and Service Mapping implementations, you will play a crucial role in supporting the platform as an administrator. Your responsibilities will include providing top-notch service to ServiceNow users and stakeholders by promptly addressing their inquiries and resolving issues in an efficient and courteous manner. Your expertise will be utilized in troubleshooting and resolving ServiceNow incidents, understanding the configuration and functionality of ServiceNow, monitoring system performance, managing user administration tasks such as Groups, Roles, and access issues, administering code releases, and performing system upgrades and maintenance activities. Additionally, you will be involved in installing and updating plugins, diagnosing Discovery issues, managing Service Mapping operations, and ensuring compliance with licensing requirements. Your role will also encompass creating reports and dashboards to track trends and report on issues, collaborating with Developers to identify code defects, supporting integrations with other systems, fixing vulnerabilities as identified by the Information Security Department, performing disaster recovery testing, and documenting technical procedures and incident remediation processes. It is essential for you to stay updated with the latest ServiceNow best practices and continuously enhance your skills as needed. As part of an Agile/Kanban team, you will be responsible for supporting the ServiceNow infrastructure, tools, and integrations, as well as serving as a level 3 escalation point for the Service Desk. This dynamic role will require active participation in agile-driven activities, adherence to best practice standards, and effective communication and collaboration with team members. You will be accountable for ensuring a positive customer experience, managing risks effectively, and contributing to the continuous improvement of team performance. In addition to managing incident work queues and implementing ServiceNow ITOM solutions, you should possess a deep understanding of ITOM processes, ServiceNow architecture, and various technical skills related to ServiceNow platform development and configuration. Your knowledge and expertise in ServiceNow ITOM offerings, API integrations, Flow Designer, Catalog Item creation, Custom Applications, Platform Health and Security, and other technical aspects will be crucial in leading customers through successful implementations and deployments. To excel in this role, you must hold a Certified Systems Administrator (CSA) certification, have at least 5 years of experience on the ServiceNow platform, and ideally possess a Bachelor's Degree in Computer Science or equivalent field. Additional certifications such as ITIL, ServiceNow CIS, and Service Mapping certifications would be advantageous. If you meet the requirements outlined in this job description and are eager to take on this challenging opportunity, please send your resume to sandesh@amrapalisolutions.in, specifying your current CTC, expected CTC, and Notice Period. Kindly note that there are openings in multiple locations, so please indicate your preferred location when applying.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
navi mumbai, maharashtra
On-site
Wipro Limited is a leading technology services and consulting company dedicated to developing innovative solutions that cater to clients" most intricate digital transformation needs. With a vast portfolio of capabilities in consulting, design, engineering, and operations, Wipro assists clients in achieving their most ambitious goals and establishing future-ready, sustainable businesses. With a global presence of over 230,000 employees and business partners spanning 65 countries, Wipro is committed to helping customers, colleagues, and communities thrive in a constantly evolving world. As a System Administrator/Application Developer/Infrastructure Developer at Wipro, you will be required to possess the following skills and experience: - Minimum of 5 years of experience in system administration, application development, infrastructure development, or related fields - Proficiency in programming languages such as Javascript, Python, PHP, Go, Java, or Ruby with a minimum of 5 years of experience - Ability to read, understand, and write code with at least 3 years of experience - Mastery of infrastructure automation technologies like Terraform, Code Deploy, Puppet, Ansible, and Chef with a minimum of 3 years of experience - Expertise in container/container-fleet-orchestration technologies including Kubernetes, Openshift, AKS, EKS, Docker, Vagrant, etcd, and zookeeper with a minimum of 3 years of experience - Proficiency in cloud and container-native Linux administration/build/management skills for at least 5 years Key Responsibilities include: - Hands-on design, analysis, development, and troubleshooting of highly-distributed large-scale production systems and event-driven, cloud-based services - Linux Administration, managing a fleet of Linux and Windows VMs as part of the application solutions - Advocating Infrastructure as Code (IaC) and Configuration as Code (CaC) practices within the organization - Taking ownership of reliability, uptime, system security, cost, operations, capacity, and performance analysis - Monitoring and reporting on service level objectives for various application services and collaborating with different teams to establish key service level indicators - Ensuring repeatability, traceability, and transparency of infrastructure automation and supporting on-call rotations for operational duties - Supporting healthy software development practices and creating/maintaining monitoring technologies and processes to enhance visibility into application performance and business metrics - Partnering with security engineers to develop plans and automation for responding to new risks and vulnerabilities At Wipro, we are reimagining the future. Join us in building a modern Wipro and be part of a digital transformation journey where reinvention and continuous evolution are key. Realize your ambitions with us and contribute to a purpose-driven business that empowers you to design your reinvention. We welcome applications from individuals with disabilities.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
indore, madhya pradesh
On-site
Wipro Limited is a renowned technology services and consulting company dedicated to creating innovative solutions that cater to the intricate digital transformation needs of clients. With a vast portfolio encompassing consulting, design, engineering, and operations, Wipro assists clients in achieving their most ambitious goals and establishing sustainable businesses for the future. The organization, with a workforce exceeding 230,000 employees and business partners spanning 65 countries, is committed to enabling its customers, colleagues, and communities to thrive in an ever-evolving world. For more details, please visit www.wipro.com. Role Purpose Required Skills: - 5+ years of experience in system administration, application development, infrastructure development, or related fields. - Proficiency in programming languages such as Javascript, Python, PHP, Go, Java, or Ruby for a minimum of 5 years. - Familiarity with reading, understanding, and writing code for at least 3 years. - Mastery of infrastructure automation technologies like Terraform, Code Deploy, Puppet, Ansible, and Chef for 3+ years. - Expertise in container/container-fleet-orchestration technologies such as Kubernetes, Openshift, AKS, EKS, Docker, Vagrant, etcd, and zookeeper for 3+ years. - Cloud and container native Linux administration/build/management skills for 5+ years. Key Responsibilities: - Hands-on involvement in the design, analysis, development, and troubleshooting of highly-distributed large-scale production systems and event-driven, cloud-based services. - Primarily responsible for Linux Administration, overseeing a fleet of Linux and Windows VMs within the application solutions. - Participation in Pull Requests for achieving site reliability objectives. - Promotion of IaC (Infrastructure as Code) and CaC (Configuration as Code) practices within Honeywell HCE. - Ownership of reliability, uptime, system security, cost, operations, capacity, and performance analysis. - Monitoring and reporting on service level objectives for specific application services, collaborating with business, technology teams, and product owners to establish key service level indicators. - Ensuring repeatability, traceability, and transparency of infrastructure automation. - Participation in on-call rotations for operational duties that lack automation. - Support for healthy software development practices, including adherence to the chosen software development methodology, establishment of standards for code reviews, and work packaging. - Creation and maintenance of monitoring technologies and processes to enhance visibility into application performance, business metrics, and operational workload management. - Collaboration with security engineers in developing plans and automation to proactively and securely address new risks and vulnerabilities. - Development, communication, collaboration, and monitoring of standard processes to enhance the long-term health and sustainability of operational development tasks. "Reinvent your world." At Wipro, we are crafting a modern landscape driven by digital transformation with ambitious goals. To achieve our vision, we seek individuals who are inspired by reinvention of themselves, their careers, and their skills. We aspire to witness continual evolution in our business and industry, as adaptation is inherent in our DNA. Join a purpose-driven business that empowers you to orchestrate your own reinvention. Be a part of Wipro and actualize your aspirations. We warmly welcome applications from individuals with disabilities.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
navi mumbai, maharashtra
On-site
Wipro Limited is a prominent technology services and consulting company dedicated to creating innovative solutions that cater to the complex digital transformation needs of clients. With a diverse portfolio encompassing consulting, design, engineering, and operations, we assist clients in achieving their most ambitious goals and establishing sustainable, future-ready businesses. Our global presence spans over 65 countries with more than 230,000 employees and business partners, committed to supporting customers, colleagues, and communities in an ever-evolving world. For more details, please visit our website at www.wipro.com. Role Purpose: Required Skills: - Possess 5+ years of experience in system administration, application development, infrastructure development, or related fields. - Demonstrated expertise with programming languages such as Javascript, Python, PHP, Go, Java, or Ruby for a minimum of 5 years. - Proficiency in reading, understanding, and writing code within the same domain for at least 3 years. - Mastery of infrastructure automation technologies like Terraform, Code Deploy, Puppet, Ansible, and Chef for a minimum of 3 years. - In-depth knowledge of container/container-fleet-orchestration technologies including Kubernetes, Openshift, AKS, EKS, Docker, Vagrant, etcd, and zookeeper for at least 3 years. - Comprehensive skills in Cloud and container native Linux administration/build/management for over 5 years. Key Responsibilities: - Actively engage in the design, analysis, development, and troubleshooting of highly-distributed large-scale production systems and event-driven, cloud-based services. - Primarily manage Linux Administration by overseeing a fleet of Linux and Windows VMs as part of the application solutions. - Contribute to Pull Requests for site reliability objectives. - Promote Infrastructure as Code (IaC) and Configuration as Code (CaC) practices within Honeywell HCE. - Take ownership of reliability, uptime, system security, cost, operations, capacity, and performance-analysis. - Monitor and report on service level objectives for specific application services and collaborate with business, Technology teams, and product owners to establish key service level indicators. - Ensure the repeatability, traceability, and transparency of infrastructure automation. - Participate in on-call rotations for operational duties that require manual intervention. - Uphold healthy software development practices and adhere to software development methodologies such as Agile by setting standards for code reviews, work packaging, etc. - Establish and maintain monitoring technologies and processes to enhance visibility into application performance, business metrics, and operational workload management. - Collaborate with security engineers to develop plans and automation for proactive and secure responses to emerging risks and vulnerabilities. - Develop, communicate, collaborate, and monitor standard processes to enhance the long-term health and sustainability of operational development tasks. Mandatory Skills: Network Voice Admin Join Wipro as we embark on a journey to reinvent ourselves and create a modern digital transformation ecosystem. We are seeking individuals who are driven by reinvention - of themselves, their careers, and their skills. At Wipro, we are committed to constant evolution and innovation in response to the changing world around us. Be a part of a purpose-driven business that empowers you to shape your reinvention journey. Realize your ambitions at Wipro, where applications from individuals with disabilities are wholeheartedly encouraged.,
Posted 1 month ago
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