IDCUBE - Lead Technical Support Engineer IDCUBE

5.0 - 7.0 years

0 Lacs

noida, uttar pradesh, india

On-site

Job Summary We are looking for a skilled and motivated Tech Support Team Lead to manage and guide our technical support team. Responsibilities This role will be responsible for overseeing the day-to-day operations of the support desk, ensuring prompt resolution of customer issues related to access control systems, and driving continuous improvement in customer satisfaction and service Responsibilities : Lead and manage a team of technical support engineers handling Level 1 & 2 support. Provide technical guidance on access control hardware (controllers, readers, door locks) and software (management platforms, mobile apps, etc. Supervise ticket management, ensure SLA compliance, and optimize r...

Posted 2 weeks ago

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Sales Manager Manipal Technologies Limited

5.0 - 7.0 years

0 Lacs

pune, maharashtra, india

On-site

Job Role - Individual Contributor Job Description: We are seeking an accomplished Techno Commercial person for the RFID (Radio Frequency Identification) Solutions business, with end-to-end ownership of product strategy, technical solutioning, business development, and sales execution. This leadership role will be pivotal in driving growth, delivering client-centric solutions, and shaping the roadmap for RFID products in alignment with evolving market needs. The ideal candidate will have a hybrid background spanning product development, client-facing solutioning, and commercial execution. Key Responsibilities 1. Business Strategy & Leadership: Define and execute a cohesive business strategy f...

Posted 2 months ago

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