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Manager EXL

8.0 - 12.0 years

0 Lacs

noida, uttar pradesh, india

On-site

Basic Function: This is a business and client facing role that ensures a seamless IT Service Management, helping business growth and creating value for business and their clients through IT intervention. We also do relationship management with business client IT teams Essential Functions Client Portfolio Management End of End owner of key accounts from IT Service delivery perspective IT Service Management and Delivery - Lead Service delivery Reviews on SLA adherence, ongoing projects with Client and Internal stakeholders. Managing Business Growth (Ramp-ups) Business Value Creation - Responsible for identifying, implementing and review of service improvement initiatives. Drive productivity im...

Posted 21 hours ago

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