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3 - 5 years

5 - 7 Lacs

Bengaluru

Work from Office

Naukri logo

Responsible for the operation of production environments, including systems and databases, supporting critical business operations. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracle's Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements. Responsibilities displayed in the job posting Application DBA for CSS Global SaaS Apps Delivery Incident management Team About Managed Cloud ServicesManaged Cloud Services plays a critical role in delivering and supporting best-of-breed Cloud Solutions to Oracle Customers on the next-generation Cloud Infrastructure.Oracle Cloud Infrastructure (OCI) is leading the transformation to cloud-native infrastructure in our hyper-scale, multi-tenant cloud, deployed in more than 23 regions worldwide now. OCI is committed to providing the best in cloud services that meet the needs of our customers, who are tackling some of the world's biggest challenges.Our team provides 24/7/365, follow-the-sun coverage while pushing the boundaries of what can be accomplished in the cloud. Advancing cloud computing means great growth opportunities, and highly rewarding experiences working in our expanding computing environments and DevOps teams. About the JobA unique opportunity to join a rapidly growing world-class team to engineer cutting edge Oracle Cloud technologies and infrastructure that make up the Oracle Cloud solutions. As part of the Incident Management Team, you will be continually challenged and have an opportunity to contribute to the Oracle Cloud success every day, working closely Infrastructure, Product, and the Development partners. The ideal candidate for this engaging and visible technical leadership role would have the experience of an Apps DBA along with the "wits of a systems and infrastructure whiz". The candidate would be expected to have at least 2 to 3 years of database administration experience and around 4 to 5 years of experience in any one of the Oracle applications like (EBS/PeopleSoft/Hyperion/FMW). Collaborate with cross-functional teams to design and implement AI-powered solution. What You'll AchieveChampion Service reliability and prevention You will be part of the Cloud Infrastructure team, whose mission is to improve the efficiency of hosting operations and cloud-based business services, in partnership with our service partners.Outage Resolution You will be doing initial triage of Events Incidents raised in the monitoring and do investigation on alert raised and if need will involve next level of team to deep dive and working towards the resolution.Prevention - Once you have expertly resolved an issue, you will immediately work on how to more quickly resolve the problem next time, with the goal to eventually prevent the problem happening ever again What you will need to be successful:Cloud Infrastructure Engineers who also deliver the role of Sysadmins and Application knowledge engineers, have the ability to understand and explain the effect of a complex architecture decisions. You are driven by professional curiosity and a desire to develop a deep understanding of the services and the technologies they depend upon. You are passionate about automation and can demonstrate practical knowledge of various aspects of distributed service design, including messaging protocols, caching strategies, persistence technologies, and queuing. BS or MS in Computer Science, or equivalent is a must Managing and triaging tickets. Driving prioritization and execution of work based on impact Passionate about Cloud, customer focused, have done incident management + problem management and thrive in a dynamic team culture Experience of driving change within an organization, pushing through resistance and success in adopting new ways of working Systematic problem-solving approach, strong communication skills, a sense of ownership and drive Able to work unsupervised, independently and within a global team Strong leadership skills to direct service teams during Major Incidents Exceptional written and verbal communication skills with meticulous attention to detail Willingness to work in 24x7 shifts including on holidays and weekends Ability to follow standard engineering principles using agile development methodology and Automation practices Co-ordinate with Functional, Infrastructure, Product Support and clients business units Strong Technical background with an ability to troubleshoot issues impacting large scale service architectures and application stacks. They should be able to 'think on their feet' and be able to effectively analyze problems, so good troubleshooting skills with decent communication are the paramount Resolving Oracle Cloud Services customer outages by identifying, analyzing, and resolving technical problems related to Oracle software systems. Troubleshooting skills are the key for success in this role and positionAround 5 to 6 years of experience running large scale customer facing Incident Management + Problem Management roles is a MUST and working on P1 Infra support work with a solid understanding of: Incident Management and Service Desk tools like Confluence, Jira, ServiceNow, Remedy and other Ticketing Tools Strong working knowledge of Oracle database and concepts like Clustering, RDBMS architecture, ASM, Data Guard, RMAN. Highly skilled in administering Oracle applications and databases on UNIX/Linux environments in both a single tier and multi-tier architecture. Standard Internet services, such as DNS, HTTP, etc. Working knowledge of OCI architecture and components like LBaaS, VCN, Hypervisors etc., Infrastructure Security and Compliance knowledge Database technologies: Oracle/MySQL is a must Production Support on any one or more applications preferably on Oracle EBS, Hyperion, PeopleSoft, Fusion Middleware/SOA or any Oracle Cloud product handling experience is a must Experience in Monitoring and Observability pipeline tools (Nagios / Fluentd / Prometheous, Grafana, ELK, Datadog / Splunk / Kafka skills) would be an added advantage Experience on OCI along with other Cloud providers including AWS, IBM and/or GCP would be an added advantage Experience on EBS, Hyperion, FMW, PSOFT etc would be an added advantage Experience on AI framework and development of chatbot using python for customer service automation Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, age, or any other characteristic protected by law. Career Level - IC2 Responsibilities Responsible for the operation of production environments, including systems and databases, supporting critical business operations. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracle's Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements. Responsibilities displayed in the job posting Application DBA for CSS Global SaaS Apps Delivery Incident management Team About Managed Cloud ServicesManaged Cloud Services plays a critical role in delivering and supporting best-of-breed Cloud Solutions to Oracle Customers on the next-generation Cloud Infrastructure.Oracle Cloud Infrastructure (OCI) is leading the transformation to cloud-native infrastructure in our hyper-scale, multi-tenant cloud, deployed in more than 23 regions worldwide now. OCI is committed to providing the best in cloud services that meet the needs of our customers, who are tackling some of the world's biggest challenges.Our team provides 24/7/365, follow-the-sun coverage while pushing the boundaries of what can be accomplished in the cloud. Advancing cloud computing means great growth opportunities, and highly rewarding experiences working in our expanding computing environments and DevOps teams. About the JobA unique opportunity to join a rapidly growing world-class team to engineer cutting edge Oracle Cloud technologies and infrastructure that make up the Oracle Cloud solutions. As part of the Incident Management Team, you will be continually challenged and have an opportunity to contribute to the Oracle Cloud success every day, working closely Infrastructure, Product, and the Development partners. The ideal candidate for this engaging and visible technical leadership role would have the experience of an Apps DBA along with the "wits of a systems and infrastructure whiz". The candidate would be expected to have at least 2 to 3 years of database administration experience and around 4 to 5 years of experience in any one of the Oracle applications like (EBS/PeopleSoft/Hyperion/FMW). Collaborate with cross-functional teams to design and implement AI-powered solution. What You'll AchieveChampion Service reliability and prevention You will be part of the Cloud Infrastructure team, whose mission is to improve the efficiency of hosting operations and cloud-based business services, in partnership with our service partners.Outage Resolution You will be doing initial triage of Events Incidents raised in the monitoring and do investigation on alert raised and if need will involve next level of team to deep dive and working towards the resolution.Prevention - Once you have expertly resolved an issue, you will immediately work on how to more quickly resolve the problem next time, with the goal to eventually prevent the problem happening ever again What you will need to be successful:Cloud Infrastructure Engineers who also deliver the role of Sysadmins and Application knowledge engineers, have the ability to understand and explain the effect of a complex architecture decisions. You are driven by professional curiosity and a desire to develop a deep understanding of the services and the technologies they depend upon. You are passionate about automation and can demonstrate practical knowledge of various aspects of distributed service design, including messaging protocols, caching strategies, persistence technologies, and queuing. BS or MS in Computer Science, or equivalent is a must Managing and triaging tickets. Driving prioritization and execution of work based on impact Passionate about Cloud, customer focused, have done incident management + problem management and thrive in a dynamic team culture Experience of driving change within an organization, pushing through resistance and success in adopting new ways of working Systematic problem-solving approach, strong communication skills, a sense of ownership and drive Able to work unsupervised, independently and within a global team Strong leadership skills to direct service teams during Major Incidents Exceptional written and verbal communication skills with meticulous attention to detail Willingness to work in 24x7 shifts including on holidays and weekends Ability to follow standard engineering principles using agile development methodology and Automation practices Co-ordinate with Functional, Infrastructure, Product Support and clients business units Strong Technical background with an ability to troubleshoot issues impacting large scale service architectures and application stacks. They should be able to 'think on their feet' and be able to effectively analyze problems, so good troubleshooting skills with decent communication are the paramount Resolving Oracle Cloud Services customer outages by identifying, analyzing, and resolving technical problems related to Oracle software systems. Troubleshooting skills are the key for success in this role and positionAround 5 to 6 years of experience running large scale customer facing Incident Management + Problem Management roles is a MUST and working on P1 Infra support work with a solid understanding of: Incident Management and Service Desk tools like Confluence, Jira, ServiceNow, Remedy and other Ticketing Tools Strong working knowledge of Oracle database and concepts like Clustering, RDBMS architecture, ASM, Data Guard, RMAN. Highly skilled in administering Oracle applications and databases on UNIX/Linux environments in both a single tier and multi-tier architecture. Standard Internet services, such as DNS, HTTP, etc. Working knowledge of OCI architecture and components like LBaaS, VCN, Hypervisors etc., Infrastructure Security and Compliance knowledge Database technologies: Oracle/MySQL is a must Production Support on any one or more applications preferably on Oracle EBS, Hyperion, PeopleSoft, Fusion Middleware/SOA or any Oracle Cloud product handling experience is a must Experience in Monitoring and Observability pipeline tools (Nagios / Fluentd / Prometheous, Grafana, ELK, Datadog / Splunk / Kafka skills) would be an added advantage Experience on OCI along with other Cloud providers including AWS, IBM and/or GCP would be an added advantage Experience on EBS, Hyperion, FMW, PSOFT etc would be an added advantage Experience on AI framework and development of chatbot using python for customer service automation Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, age, or any other characteristic protected by law.

Posted 1 month ago

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8 - 12 years

30 - 35 Lacs

Mumbai, Airoli

Work from Office

Naukri logo

Role Description Lead transformation programs processes define requirements manage delivery expectations coordinate activities communication timelines manage hours etc. Partners across business departments to identify user requirements strategizes with staff and then prioritizes customer needs to ensure solutions are accessible and intuitive Presents analysis recommendations and potential solutions to the project team and key stakeholders verbally and through documentation Put forward best practices for executing the duties for Oracle Applications DBA and implement the best practices where applicable Set example by establishing great customer relationships and foster customer satisfaction objective within the team Establish right approval and exception management processes and define governance processes where the current processes are inadequate Leads and fosters a collaborative and high-performing Oracle Applications ERP DBA team and effectively coaches the team to be self-organizing Effectively managing outstanding actions for the Oracle Application team and prepare present dashboards showing performance of the team Be responsible and accountable for delivering excellent service ensuring SLA's for system availability performance issue resolution project deliverables Ability and experience with providing resource forecasts project estimations and build business cases for project within the Oracle Applications stream Ability to escalate and defer requests where applicable Managing DBA architects with knowledge on Enterprise Architect principles are required Manage activities of multiple projects simultaneously while assessing and managing risk Assume responsibility for the work produced and takes ownership for resolving issues Effectively prioritize delegate and manage work to junior team members Candidate should manage directly or indirection a group of 20-25 people in hisher career Continues to build and shape the future of the Cloud team and discipline Instill confidence dependability and leadership (of yourself) among clients and team members Maintain positive relationships with customers by identifying customer needs and overseeing product delivery within the company context Manage and deliver services with Customer first attitude to build and improve perception. All other duties as assigned Supervisor Responsibilities Manages direct reports to guide the overall direction coordination and evaluation of this team. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing hiring and training employees planning assigning and directing work appraising performance rewarding and disciplining employees addressing complaints and resolving problems. Ensures staffing levels are appropriate to provide service and meet deadlines of position Develops coaches and motivates staff to peak performance addressing performance issues in a timely manner Oversees training new and existing staff and fosters teamwork to help them meet andor exceed performance goals. Promotes employee growth and involvement Travel Occasional to attend key stakeholder meetings if required. 20% or less Good To Have Skills Must To Have SkillsClear understanding on On-premises DC services Hybrid model functionality Application interfaces functioning in Hybrid scenario sound knowledge on Oracle Applications DBA Tuning at SQL Level RDBMS Architecture Workflow Performance Tuning DB Sizing Tech API & Interface Expert level at project management and collaboration tools Confluence JIRA Excel PPT Miro boards etc.s Alerts Quarterly CPU Security patching Oracle Apps Instance Refreshcloning Oracle Apps Instances maintenance and availability is desirable

Posted 3 months ago

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