Field Support Specialist Electrolab India Pvt. Ltd

2.0 - 6.0 years

0 Lacs

ahmedabad, gujarat

On-site

In this role, you will be required to travel throughout the territory to visit customers (Instrument Users only) for the recurring installation of instruments at customer sites. You will also attend breakdown calls of instruments and work on better understanding problems to effectively communicate with the R&D team for improvement. Additionally, you will conduct demo visits of instruments at customer sites and fulfill documentation requirements of customers. This position involves extensive travel across India. Key Responsibilities: - Diagnose faults or technical issues and provide proper solutions - Produce detailed service reports for field visits - Perform document procedures as necessary...

Posted 3 days ago

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Field Support Specialist Electrolab India Pvt. Ltd

2.0 - 6.0 years

0 Lacs

ahmedabad, gujarat

On-site

As a Technician, your primary responsibility will be to travel throughout the territory and visit customers (Instrument Users only) for the recurring installation of instruments at customer sites. Additionally, you will attend breakdown calls of instruments, ensuring a prompt response to diagnose faults or technical issues and find proper solutions. It is crucial to have a better understanding of problems to effectively communicate with the Research & Development team for improvement. You will conduct demo visits of instruments at customer sites, comprehending customer needs and making suitable suggestions. Building confident relationships with customers through better work protocol is essen...

Posted 2 months ago

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