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2.0 - 5.0 years
2 - 4 Lacs
gurugram
Work from Office
Hear.com is a fast-growing, profitable health tech company that is disrupting the way hearing aids are sold. Since starting our journey in 2012, we have helped over 400,000 customers get on the path to better hearing. Our team has grown to over 1,000 people, with 8 international locations in Miami, Denver, Berlin, Toronto, Seoul, Bern, and Gurgaon. Join us now as we continue to revolutionize this $15 billion industry! We are looking for a CRM Executive to join our Customer Acquisition Team in Gurgaon. This role is ideal for someone with 1 2 years of experience in CRM or digital marketing , who wants to grow in a fast-paced environment. To be considered, please submit your resume with a brief cover letter. The CRM Executive will work closely with the CRM Manager. The ideal candidate should have working knowledge in managing messaging automation platforms, a critical mindset and technical knowledge. Your Responsibilities Assist in planning and executing campaigns (Email, Whatsapp, RCS, SMS, Push notifications) to engage, nurture, and reactivate customers. Work with the CRM Manager to develop customer journeys that drive conversions and improve retention. Build and manage Email/Whatsapp/ SMS templates for personalized customer communication. Monitor campaign performance, prepare reports, and identify opportunities to optimize results. Support with data management and segmentation for targeted campaigns. Stay updated on CRM best practices (deliverability, inbox placement, A/B testing, customer engagement). Collaborate with internal teams to ensure smooth execution of campaigns.
Posted 1 day ago
5.0 - 10.0 years
7 - 12 Lacs
mumbai
Work from Office
Job Overview: We are seeking a dynamic and data-driven Retention and Digital Engagement Manager to lead customer retention strategies and enhance digital engagement across multiple platforms. The ideal candidate will be responsible for developing, implementing, and optimising campaigns to increase customer loyalty, drive digital engagement, and improve overall customer experience. Key Responsibilities: Develop and execute retention strategies to reduce churn and increase customer lifetime value. Lead digital engagement initiatives, including email marketing, push notifications, SMS, WhatsApp, RCS and in-app messaging. Analyse customer data and behavior to create hyper-personalised and targeted campaigns. Optimise customer journeys to enhance engagement and conversion rates. Work cross-functionally with marketing, product, and customer success teams to align engagement efforts. Utilise marketing automation tools like CleverTap, MMPs, AI tools and CRM systems to improve campaign efficiency. Monitor and report on key performance metrics related to retention and engagement. Stay up to date with industry trends and best practices to continuously refine engagement strategies. Qualifications & Skills: 5+ years of experience in customer retention, digital engagement, or CRM marketing. Strong understanding of customer segmentation and lifecycle marketing. Proficiency in marketing automation platforms Experience with A/B testing, analytics tools, and data-driven decision-making. Excellent written and verbal communication skills. Ability to work collaboratively in a fast-paced agile environment. Strong analytical mindset with a results-oriented approach. Preferred Qualifications: Knowledge of UX/UI principles and digital customer experience optimisation. Familiarity with paid media, social media engagement, and content marketing strategies. Benefits: Competitive salary and performance-based incentives. Professional development and growth opportunities. A collaborative and innovative work environment.
Posted 5 days ago
3.0 - 5.0 years
7 - 9 Lacs
bengaluru
Work from Office
Description: Exp- 3 to 7 Yrs Location- Bangalore Skill- C++, SIP exp Requirements: We are looking for the skilled software developer with 8 to 12 years of experience in IMS/VoIP/SIP protocols, and C++ Job Location - Bangalore Number of resources required - 4 Job Description • Strong proficiency in C++ • Hands-on experience in client or server-side development, with a solid understanding of IMS/RCS/SIP protocols. • Solid understanding of computer science fundamentals, including data structures and algorithms. • Skilled in multi-threaded programming, STL (Standard Template Library), various design patterns, and experienced in low-level system design, system calls, and system re-architecture. • Strong team player with a positive attitude, strong technological proficiency, and exceptional communication skills. Demonstrated proficiency in debugging and analysis. • Proven ability to quickly grasp and adapt to project requirements and customer needs. Minimum Qualification Required: • Bachelor’s or master’s degree preferably in CSE or ECE from a reputed institute Roles & Responsibilities: - Responsibilities will include designing, implementing, and ensuring the successful deployment of the application server. - Work closely with product managers to understand the requirements and translate them into technical specifications. - Collaborate with cross-functional teams to define, design, and ship new features. - Ensure the performance, quality, and responsiveness of applications. - Identify and correct bottlenecks and fix bugs. - Help maintain code quality, organization, and automation. - Participate in code reviews and provide constructive feedback. - Stay updated with the latest industry trends and technologies to ensure our solutions remain at the cutting edge. - Contribute to continuous improvement by suggesting enhancements to the development process. Job Responsibilities: We are looking for the skilled software developer with 8 to 12 years of experience in IMS/VoIP/SIP protocols, and C++ Job Location - Bangalore Number of resources required - 4 Job Description • Strong proficiency in C++ • Hands-on experience in client or server-side development, with a solid understanding of IMS/RCS/SIP protocols. • Solid understanding of computer science fundamentals, including data structures and algorithms. • Skilled in multi-threaded programming, STL (Standard Template Library), various design patterns, and experienced in low-level system design, system calls, and system re-architecture. • Strong team player with a positive attitude, strong technological proficiency, and exceptional communication skills. Demonstrated proficiency in debugging and analysis. • Proven ability to quickly grasp and adapt to project requirements and customer needs. Minimum Qualification Required: • Bachelor’s or master’s degree preferably in CSE or ECE from a reputed institute Roles & Responsibilities: - Responsibilities will include designing, implementing, and ensuring the successful deployment of the application server. - Work closely with product managers to understand the requirements and translate them into technical specifications. - Collaborate with cross-functional teams to define, design, and ship new features. - Ensure the performance, quality, and responsiveness of applications. - Identify and correct bottlenecks and fix bugs. - Help maintain code quality, organization, and automation. - Participate in code reviews and provide constructive feedback. - Stay updated with the latest industry trends and technologies to ensure our solutions remain at the cutting edge. - Contribute to continuous improvement by suggesting enhancements to the development process. What We Offer: Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them. Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities! Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays. Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings. Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses. Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!
Posted 6 days ago
2.0 - 6.0 years
0 Lacs
punjab
On-site
As an Onboarding and Support Specialist, your primary responsibility will be to oversee the end-to-end onboarding process for SMS, WABA, RCS, and Voice Services. This will involve managing recharges and credit limits for newly onboarded customers, ensuring a smooth transition into our services. You will also be responsible for handling first-level troubleshooting of any issues that arise in relation to SMS, WABA, RCS, and Voice Services. In cases where escalation is required, you will coordinate with L2/L3 Teams to ensure prompt and effective resolution. Customer satisfaction is paramount in this role, and you will be expected to provide timely support for any issues raised by our customers. This will involve end-to-end customer handling to address concerns and maintain high levels of satisfaction. Additionally, you will be required to respond to alerts, incidents, and service requests pertaining to the aforementioned services. Your ability to react swiftly and effectively to these situations will be crucial in maintaining our service standards. To ensure round-the-clock support for our customers, you will need to work in a shift-based rotation. This will involve continuous monitoring and support to address any emerging issues and provide assistance as needed.,
Posted 6 days ago
5.0 - 9.0 years
8 - 15 Lacs
bengaluru
Work from Office
Job Requirements We are looking for the skilled software developer with 8 to 12 years of experience in IMS/VoIP/SIP protocols, and C++ Strong proficiency in C++ • Hands-on experience in client or server-side development, with a solid understanding of IMS/RCS/SIP protocols. • Solid understanding of computer science fundamentals, including data structures and algorithms. • Skilled in multi-threaded programming, STL (Standard Template Library), various design patterns, and experienced in low-level system design, system calls, and system re-architecture. • Strong team player with a positive attitude, strong technological proficiency, and exceptional communication skills. Demonstrated proficiency in debugging and analysis. • Proven ability to quickly grasp and adapt to project requirements and customer needs. Minimum Qualification Required: • Bachelor’s or master’s degree preferably in CSE or ECE from a reputed institute Roles & Responsibilities: - Responsibilities will include designing, implementing, and ensuring the successful deployment of the application server. - Work closely with product managers to understand the requirements and translate them into technical specifications. - Collaborate with cross-functional teams to define, design, and ship new features. - Ensure the performance, quality, and responsiveness of applications. - Identify and correct bottlenecks and fix bugs. - Help maintain code quality, organization, and automation. - Participate in code reviews and provide constructive feedback. - Stay updated with the latest industry trends and technologies to ensure our solutions remain at the cutting edge. - Contribute to continuous improvement by suggesting enhancements to the development process.
Posted 1 week ago
8.0 - 10.0 years
10 - 12 Lacs
mumbai
Work from Office
Pre-Sales Manager CPaaS (RCS)Mobility Sales| Mumbai (Lower Parel) Full-timeAre you ready to be a Strategic partner for our GTM teamsAre you obsessed with equipping our Sales teams with the solutioning skills and ready to close on customersIf so, this is an opportunity for you to join a high-functioning team and make your mark on our organisation!What will you doCollaborate with the sales team to understand client requirements and create tailoredRCS/CPaaS solutions Conduct product demonstrations and technical walkthroughs of CPaaS capabilities includingRCS, SMS, WhatsApp, and Voice Prepare solution proposals, RFIs, RFPs, and presentations aligned with customer goals Map customer use-cases to product features and create mock journeys or proof-of-concept campaigns Work closely with product and engineering teams to provide feedback andinfluence product roadmap Stay updated on GSMA RCS protocols, Google Jibe standards, and CPaaSindustry trends Develop and execute GTM plans for CPaaS offerings, especially new RCS-based features or integrations Help create enablement content for sales (pitch decks, battle cards, use-case playbooks) Define competitive positioning, ICP alignment, and vertical messaging for CPaaS Partner with product marketing to support launch readiness and messaging consistency Participate in analyst briefings, webinars, and industry events to establish thought leadership What are we looking for8 to 10 years of experience in Pre-Sales, Solution Consulting, or GTM roleswithin a SaaS, CPaaS, or Telecom environment Strong domain know owledge in CPaaS (RCS, SMS) and understanding of messaging workflows, fallback logic, and APIs Demonstrated success in owning solution cycles with enterprise clients Exposure to GTM planning and cross-functional coordination with sales, marketing, and product Familiarity with customer engagement use-cases in industries like BFSI, eCommerce, Retail, or D2C Exceptional communication, storytelling, and presentation skills Experience with Postman, Swagger, or similar tools for API testing is a plus Any Graduate , MBA - Marketing and International Business preferred
Posted 1 week ago
12.0 - 17.0 years
12 - 16 Lacs
faridabad
Work from Office
Eurofins is a leading provider of assurance and inspection services, covering a broad spectrum of sustainable supply chain practices, including the circular economy. Eurofins helps the customers to identify and mitigate risks in their supply chain and to ensure the benchmarking performance with operations, processes, systems, people, or capabilities. We hold accreditations for various industry standards and memberships, ensuring comprehensive service throughout the supply chain. Whether you are in the food, consumer products, healthcare, or cosmetics industries, we offer a full range of services including product inspection, auditing, certification, training, and consultation. Eurofins Assurance helps you mitigate compliance risks, enhance quality, and prevent safety failures early on, safeguarding your business from brand damage, product recalls, and other potential issues in the future. Sustain your business growth and commitment with Eurofins Assurance, a global network of assurance experts that you can trust. Manage accreditation activities. Oversee certification operations. Handle unannounced, semi-announced, and additional audits. Support the Coordinator for reviewing and accepting applications. Maintain auditor qualifications and plan related activities for all schemes. Provide technical support to the team. Address technical queries from clients. Compile scheme updates for clients. Act as the product owner of IT tools for operation management. Verify and submit all scheme data internally and externally (scheme owner and accreditation body). Ensure readiness and updates for dTrackit, eTrackit, GTB, and the BCI portal. Investigate complaints. Conduct technical reviews of audit reports and documentation. Make certification decisions. Conduct calibration, harmonization, and technical training sessions. Manage accreditation activities. Oversee certification operations. Handle unannounced, semi-announced, and additional audits. Support the Coordinator for reviewing and accepting applications. Maintain auditor qualifications and plan related activities for all schemes. Provide technical support to the team. Address technical queries from clients. Compile scheme updates for clients. Act as the product owner of IT tools for operation management. Verify and submit all scheme data internally and externally (scheme owner and accreditation body). Ensure readiness and updates for dTrackit, eTrackit, GTB, and the BCI portal. Investigate complaints. Conduct technical reviews of audit reports and documentation. Make certification decisions. Conduct calibration, harmonization, and technical training sessions. Qualifications Bachelor's Degree in Textile Engineering from a reputed institute (preference for Postgraduates). 12 years of professional experience in a technical capacity in the textile industry, with at least 6 years in a certification body. ISO 9001 Lead Auditor Training Course. ISO 14001 Lead Auditor Training Course. SA 8000 Auditor Training Course. High level of proficiency with standards, related documents, interpretations, and the latest updates. Detailed knowledge of norm requirements for GOTS, GRS, RCS, OCS, MMS, Better Cotton. Knowledge of production methods and processes applicable to textile, plastic, paper, leather, and metal industries. Ability to produce clear, accurate, and complete written audit reports and technical review reports. Experience conducting shadow audits for auditors. Bachelor's Degree in Textile Engineering from a reputed institute (preference for Postgraduates). 12 years of professional experience in a technical capacity in the textile industry, with at least 6 years in a certification body. ISO 9001 Lead Auditor Training Course. ISO 14001 Lead Auditor Training Course. SA 8000 Auditor Training Course. High level of proficiency with standards, related documents, interpretations, and the latest updates. Detailed knowledge of norm requirements for GOTS, GRS, RCS, OCS, MMS, Better Cotton. Knowledge of production methods and processes applicable to textile, plastic, paper, leather, and metal industries. Ability to produce clear, accurate, and complete written audit reports and technical review reports. Experience conducting shadow audits for auditors. Additional Information Impeccable proficiency in both written and spoken English. Knowledge of a foreign language is an added advantage. Highly organized with the ability to plan and prioritize work. Efficient time management. Working knowledge of Microsoft Office tools (Word, Excel, PowerPoint, SharePoint, Teams). Experience with IT tools used in certification or accreditation bodies.
Posted 3 weeks ago
1.0 - 5.0 years
3 - 7 Lacs
gurugram
Work from Office
As our Marketing Executive II, you would own complete responsibility for engaging, retaining, and reactivating users acquired on the app. You would be responsible for creating and optimising multichannel campaigns across different user segments to drive long-term revenue growth and app engagement. Requirements Analyze user behavior to create micro-segments for personalized engagement Develop and execute engagement, retention, and reactivation campaign strategies, including but not limited to push notifications, in-app messages, WhatsApp, RCS, and SMS campaigns to maximize user retention and LTV Handling the execution of GTM strategies for different product features like loyalty, tournaments, leaderboards, seasonal promotions, etc Performance tracking and reporting of KPIs for campaigns, including conducting A/B tests to optimize messaging, creatives, and timing for campaigns, and generating actionable insights for continuous optimization to create best-in-class user engagement Collaboration with product, communications, design, and marketing teams to develop compelling communications strategies Staying updated with industry trends, competitor strategies, and emerging channels for app engagement Qualifications Bachelor s degree in Marketing, Business, or a related field 1-5 years of experience in user engagement, CRM, or campaign management for mobile apps, preferably in gaming or real money gaming industry Hands-on experience with CRM tools (e.g., MoEngage, Clevertap, Webengage etc) and analytics platforms (e.g., Google Analytics, Mixpanel, Branch etc). Strong understanding of user behavior metrics and engagement strategies. Excellent communication, organizational, and analytical skills.
Posted 3 weeks ago
4.0 - 9.0 years
30 - 35 Lacs
kolkata, mumbai, new delhi
Work from Office
Role Title: Product Manager | Conversational AI and CPaaS Location: Bengaluru (RMZ) Band: I5 level About the Role We are advancing a robust and scalable full-stack communication platform that empowers businesses to deliver intelligent, seamless customer experiences across more than 10 channels including WhatsApp, SMS, email, voice, RCS, and more. The platform leverages Conversational AI, Generative AI (LLMs), low-code automation, and agentic workflows to simplify complex customer interactions and deliver a seamless customer experience. Key Responsibilities Define and lead the product roadmap across core areas, including Conversational AI, low-code platforms, messaging APIs, marketplace integrations, and customer experience features Design and deliver intelligent conversational experiences using chatbot frameworks such as RASA and Bot Framework Develop and enhance BYOLLM (Bring Your Own LLM) capabilities to enable enterprises to integrate proprietary or third-party language models for tailored conversational workflows Build and scale workflow orchestration layers that empower users to design, automate, and manage complex multi-step customer journeys using low-code interfaces Translate product requirements into detailed user stories, wireframes, and functional specifications; prioritise backlogs and manage agile sprints with cross-functional teams Collaborate with engineering, QA, and design teams to ensure timely and high-quality product delivery Engage in customer-facing activities, including discovery sessions, product demonstrations, and onboarding, to ensure solutions align with real-world needs Support business development and solutioning teams with customer RFP and RFI responses, as well as rollout planning Collaborate with marketing teams on customer engagement initiatives, including events, product demos, videos, blogs, and marketing collateral Qualifications Minimum of 4 years of total experience, including at least 2 years in product management within SaaS, Conversational AI, or communication platform domains Strong understanding of software development principles and proven experience working with engineering teams Hands-on experience with RASA and Bot Framework, along with a solid understanding of chatbot architecture and deployment strategies Familiarity with Generative AI and LLMs (e.g., GPT) and their applications in building scalable, AI-driven solutions Proficiency in APIs and integrations, including REST APIs, webhooks, and system interoperability Demonstrated ability to manage agile product development workflows, write clear and actionable user stories, and drive execution Excellent communication and stakeholder management skills, with the ability to influence and align cross-functional teams across remote and onsite environments
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
The role of Enterprise Sales in RCS services in Mumbai is pivotal in leading the go-to-market strategy for the region. You will play a crucial role in transitioning from traditional SMS and other channels to RCS while establishing yourself as a thought leader in the industry. Your primary focus will involve driving the regional go-to-market according to the defined sales strategy, collaborating with various functions such as Core Sales Team, Pre-sales, Product, Project Management, Tech Account Management, Support, and System Engineering to ensure the delivery of high-quality standards expected by our customers. This dynamic role requires a candidate well-versed in the messaging industry, possessing a deep understanding of RCS, and most importantly, a motivated individual with unwavering determination. Your ultimate objective is to accelerate the expansion of RCS services and will be evaluated based on the success of RCS in your designated region. Responsibilities: - Lead the regional go-to-market strategy for RCS, focusing on growth, expansion, and adoption. - Meet assigned revenue targets and become an expert in RCS services. - Develop and execute enterprise sales strategies for RCS with stakeholder collaboration. - Act as the voice of customers to tailor Kariz RCS offerings to meet their specific requirements. - Engage actively in industry bodies and forums to advocate for the organization. - Define and implement commercial guidance to assist customers in transitioning to RCS. Qualifications and Skills: - BE / B.Tech + MBA - 3-5 years of enterprise sales experience in a related domain. - Proficiency in articulating and presenting to various levels of stakeholders. - Ability to simplify complex requirements and communicate them effectively. - Strong ownership of work and customer relationships, both internal and external. - Excellent analytical skills, structured work approach with attention to detail. - Effective collaboration skills and a quick learner. - Capacity to take ownership of tasks, make informed decisions, and drive them to completion. Why Join Us: - Impactful Work: Contribute significantly to safeguarding Tanla's assets, data, and industry reputation. - Tremendous Growth Opportunities: Be part of a fast-growing company in the telecom and CPaaS sector, offering professional development prospects. - Innovative Environment: Work alongside a top-tier team in a challenging yet rewarding atmosphere that celebrates innovation. Tanla is an equal opportunity employer that values diversity and is dedicated to fostering an inclusive environment for all employees.,
Posted 4 weeks ago
1.0 - 3.0 years
2 - 4 Lacs
Noida
Work from Office
Responsibilities: Provide technical support for SMS, WhatsApp, RCS. Collaborate with telecom operators, aggregators, for routing or delivery issues. Assist in onboarding and configuring WhatsApp Business API and RCS campaigns.
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
We are searching for a highly skilled Python Automation Engineer with expertise in 5G networks and IMS (IP Multimedia Subsystem) testing to become a part of our dynamic team. The perfect candidate will have practical experience in automating test scripts, telecom protocol testing, and ensuring the quality, performance, and resiliency of 5G/4G network functions. As a Python Automation Engineer, you will have a significant role in the validation of IMS architecture, automation of test cases, and performance verification of network functions. Your responsibilities will include developing and maintaining automated test scripts utilizing Python, TCL, and BDD to validate IMS functionalities and 5G/4G network features. You will design, execute, and enhance test cases for telecom protocols such as SIP, Diameter, MAP, SBI, RTP, and DNS. Additionally, you will be performing integration, performance, and resiliency testing of IMS applications and 3GPP nodes like HLR, HSS, UDM, SMSC, PGW, SMF, and MME. Building and maintaining automation frameworks to streamline test execution and reporting, conducting manual and automated testing for IMS-based services such as VoLTE, VoWiFi, and RCS, simulating network traffic, and testing performance under various conditions using tools like IxLoad, Landslide, and EXFO are crucial aspects of the role. Furthermore, you will be responsible for debugging and troubleshooting issues at both software and network levels using logs, stats, Grafana, and protocol analyzers like Wireshark. Your collaboration with software engineers, network engineers, and DevOps teams to resolve issues and enhance system performance is essential. Integrating automated tests into CI/CD pipelines using Kubernetes, Flux/GitOps, testing system resiliency, geo-redundancy, hardware failure scenarios, and conducting chaos testing will also be part of your duties. To excel in this role, you must possess strong programming skills in Python, along with experience in TCL and BDD. A solid understanding of IMS and its components (HSS, PCRF, CSCF), practical experience with 5G/4G networks and 3GPP nodes, deep knowledge of telecom protocols (SIP, Diameter, MAP, SBI), experience with automation tools and frameworks like Robot Framework, Selenium, or pytest, proficiency with network simulators and analyzers, hands-on experience with Kubernetes, GitOps (Flux), and CI/CD pipelines, strong networking knowledge, experience in performance/load/stress testing and debugging at scale, familiarity with monitoring tools and bug tracking tools, understanding of telecom standards and IMS-based services, as well as excellent communication skills and ability to work in a collaborative environment, are crucial. In return, we offer a competitive salary and benefits package, a culture focused on talent development, opportunities to work with cutting-edge technologies, employee engagement initiatives, annual health check-ups, and insurance coverage for self, spouse, children, and parents. Persistent Ltd. is committed to fostering diversity and inclusion in the workplace, providing hybrid work options and flexible working hours, and creating an inclusive environment where all employees can thrive. Join us at Persistent and unleash your full potential. Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.,
Posted 1 month ago
12.0 - 17.0 years
12 - 16 Lacs
Faridabad
Work from Office
Eurofins is a leading provider of assurance and inspection services, covering a broad spectrum of sustainable supply chain practices, including the circular economy. Eurofins helps the customers to identify and mitigate risks in their supply chain and to ensure the benchmarking performance with operations, processes, systems, people, or capabilities. We hold accreditations for various industry standards and memberships, ensuring comprehensive service throughout the supply chain. Whether you are in the food, consumer products, healthcare, or cosmetics industries, we offer a full range of services including product inspection, auditing, certification, training, and consultation. Eurofins Assurance helps you mitigate compliance risks, enhance quality, and prevent safety failures early on, safeguarding your business from brand damage, product recalls, and other potential issues in the future. Sustain your business growth and commitment with Eurofins Assurance, a global network of assurance experts that you can trust. Manage accreditation activities. Oversee certification operations. Handle unannounced, semi-announced, and additional audits. Support the Coordinator for reviewing and accepting applications. Maintain auditor qualifications and plan related activities for all schemes. Provide technical support to the team. Address technical queries from clients. Compile scheme updates for clients. Act as the product owner of IT tools for operation management. Verify and submit all scheme data internally and externally (scheme owner and accreditation body). Ensure readiness and updates for dTrackit, eTrackit, GTB, and the BCI portal. Investigate complaints. Conduct technical reviews of audit reports and documentation. Make certification decisions. Conduct calibration, harmonization, and technical training sessions. Manage accreditation activities. Oversee certification operations. Handle unannounced, semi-announced, and additional audits. Support the Coordinator for reviewing and accepting applications. Maintain auditor qualifications and plan related activities for all schemes. Provide technical support to the team. Address technical queries from clients. Compile scheme updates for clients. Act as the product owner of IT tools for operation management. Verify and submit all scheme data internally and externally (scheme owner and accreditation body). Ensure readiness and updates for dTrackit, eTrackit, GTB, and the BCI portal. Investigate complaints. Conduct technical reviews of audit reports and documentation. Make certification decisions. Conduct calibration, harmonization, and technical training sessions. Qualifications Bachelor's Degree in Textile Engineering from a reputed institute (preference for Postgraduates). 12 years of professional experience in a technical capacity in the textile industry, with at least 6 years in a certification body. ISO 9001 Lead Auditor Training Course. ISO 14001 Lead Auditor Training Course. SA 8000 Auditor Training Course. High level of proficiency with standards, related documents, interpretations, and the latest updates. Detailed knowledge of norm requirements for GOTS, GRS, RCS, OCS, MMS, Better Cotton. Knowledge of production methods and processes applicable to textile, plastic, paper, leather, and metal industries. Ability to produce clear, accurate, and complete written audit reports and technical review reports. Experience conducting shadow audits for auditors. Bachelor's Degree in Textile Engineering from a reputed institute (preference for Postgraduates). 12 years of professional experience in a technical capacity in the textile industry, with at least 6 years in a certification body. ISO 9001 Lead Auditor Training Course. ISO 14001 Lead Auditor Training Course. SA 8000 Auditor Training Course. High level of proficiency with standards, related documents, interpretations, and the latest updates. Detailed knowledge of norm requirements for GOTS, GRS, RCS, OCS, MMS, Better Cotton. Knowledge of production methods and processes applicable to textile, plastic, paper, leather, and metal industries. Ability to produce clear, accurate, and complete written audit reports and technical review reports. Experience conducting shadow audits for auditors. Additional Information Impeccable proficiency in both written and spoken English. Knowledge of a foreign language is an added advantage. Highly organized with the ability to plan and prioritize work. Efficient time management. Working knowledge of Microsoft Office tools (Word, Excel, PowerPoint, SharePoint, Teams). Experience with IT tools used in certification or accreditation bodies.
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
You will be responsible for maintaining the Global Messaging Network of Tata Communications in the Network Operations Center, Global Customer Service Center, Enterprise Services. You will work in a 24*7 shift environment as part of the Service Assurance team, focusing on resolving faults swiftly and proactively mitigating network issues. Your primary duty will be to ensure the availability of CPaaS services and platform elements on the Global Messaging Network. Your responsibilities will include controlling network faults, performing Root Cause Analysis, discussing Permanent Corrective Actions with stakeholders, and implementing service routing configurations. Additionally, you will identify faults in customers" networks globally and collaborate to address and resolve them. You will work closely with cross-functional teams such as Engineering, Product, and Delivery to address customer and supplier issues effectively. As a qualified candidate, you should have a Graduate Engineer or Diploma in Electronics, Electronics & Telecom, or Computers. Preferred certifications include Unix/Linux, AWS Cloud, CI/CD (e.g., GIT, Jenkins, Ansible), and SQL Databases. You must possess a good understanding of various telecom standards and protocols (SMPP, SS7, SIP, GSM, RCS, API's like REST/HTTP, JSON/XML) and be proficient in Linux, relational databases, and scripting languages like Python or PHP. Moreover, you should excel in incident management tools like Service Now or Jira, as well as monitoring and alerting tools such as Zabbix, New Relic, Quick Sight, and Nagios. Your troubleshooting skills, ability to diagnose complex technical issues, and passion for learning new technologies will be essential in this role. It is crucial to exhibit good analytical, diagnostic, and problem-solving skills, along with effective communication abilities and a customer-centric approach. Your willingness to embrace challenges, dynamic nature, and teamwork will contribute to your success in this role.,
Posted 2 months ago
0.0 - 1.0 years
0 Lacs
Gurugram
Work from Office
Role & responsibilities Support in running Retention marketing campaigns across WhatsApp, SMS, RCS, Email, and in-app notifications to keep users engaged. Work with the creative team to come up with ideas for messages, visuals, and hooks that can grab users' attention. Help in maintaining trackers and dashboards using Google Sheets or other data visualisation tools. Assist in setting up A/B tests (trying two versions of a message) and reviewing results to understand what works better. Work with data team to ensure campaigns are well-organized and reach the right users, using clean and properly tagged data. Good to have skills: Experience or knowledge of Clevertap Required Skills & Qualifications: Pursuing or recently completed an MBA degree in Marketing, Business Administration, or related field or diploma in these fields, Strong verbal and written communication skills, Good analytical and problem-solving ability, Beginner to intermediate level Excel & Google Sheet, A user-centric mindset and keen attention to detail. Internship Duration - 6 months
Posted 2 months ago
1.0 - 6.0 years
3 - 8 Lacs
Bengaluru
Work from Office
At Amazon.com, we strive to be Earth s most customer-centric company. To support this vision, we need talented, bright, and driven people. If you would like to help us build the place to find and buy anything online, this is your chance to work hard, have fun, and make history. An ideal candidate for this role: Will have relevant experience in data analytics working with large data sets and to extract and transform data using various tools and technologies Will transform data into actionable business information, and will make it readily accessible to stakeholders worldwide Will use data to support ideas, drive actionable outcomes, and provide unique ways to present data and information in an easy to consume format Will be passionate about finding root causes, trends, and patterns and how they impact business. Will draw inferences and conclusions, create dashboards and visualizations of processed data Will have good business and communication skills to be able to work with product owners to understand key business questions to build reports that enable product owners to answer those questions quickly and accurately . Will be very comfortable juggling competing priorities and handling ambiguity . Will thrive in an agile and fast-paced environment on highly visible projects and initiatives A day in the life As a Business Analyst, you will help develop an analytic solution to drive deep dives, provide insights into the health and state of the Operations and measure business impact. You will transform data into actionable business information, and will make it readily accessible to stakeholders worldwide. You will own the design, creation, and management of extremely large datasets. From Day 1, you will be challenged with a variety of tasks, ranging from creating datasets, reports, dashboards to metadata modeling, pipeline monitoring. You will interact with internal program and product owners, and technical teams to gather requirements, structure scalable and perform data solutions, and gain a deep understanding of key datasets. You will design, implement and drive adoption of new analytic technologies and solutions and promote industry standard best practices. You will be responsible to tune query performance against large and complex data sets. You will help translate analytic insights into concrete, actionable recommendations for business or product improvement. About the team Our team strives to make Amazon the best way for Partners to reach customers locally and globally and to operate their businesses, driven by the accurate and efficient support and solutions we provide them. We are looking for a Business Analyst for its compliance team. The team is being grown to provide insights and provide analytical solutions to help drive operational efficiencies, uncover the hidden risks and trends, reduce investigation errors, improve customer experience and predict & recommend the optimizations for future state. 1+ years of tax, finance or a related analytical field experience 2+ years of complex Excel VBA macros writing experience Bachelors degree or equivalent Experience defining requirements and using data and metrics to draw business insights Experience with SQL or ETL Experience working with Tableau Experience using very large datasets
Posted 2 months ago
12.0 - 15.0 years
32 - 40 Lacs
Hyderabad
Work from Office
- Country (Local) people management / location management responsibilities - Oversight and managing data management & new HYD clinical sciences resources - Accountable for clinical sciences metrics and deliverables Major Responsibilities: Providing operational and technical expertise (clinical and data management) in the management and execution of NIS/LIS, RCs and IITs Responsible for the execution of assigned clinical trial activities, including timelines and quality of deliverables Tracking and communicating key team achievements and deliverables to ED/Head, Clinical Sciences & Trial Acceleration Understands and complies with company SOPs and GCP s; contributes to continuous improvement in SOPs and local Working Practices Local people management / location management responsibilities including program and dynamic resource management Supports recruitment and talent retention; coaches and develops associates to enable them to provide the highest levels of scientific and technical capabilities. Establishes a group founded on innovation, high performance and trust. Any other clinical activities as assigned. Minimum Requirements: Bachelors in a science related field is required, masters degree or PhD in a science related field preferred or equivalent certification/licensure from an appropriately accredited institution Experience Required: 12+ years relevant clinical research industry experience that provides the required knowledge, skills and abilities and experience mentoring or training others. Desirable Requirement: Experience in managing a team. Prior clinical research experience required, and Prior medical affairs experience preferred. Excellent understanding and demonstrated application of Good Clinical Practices and applicable Standard Operating Procedures including industry compliance and ethical requirements. Ability to evaluate medical research data and proficient knowledge of medical terminology. Effective oral, written, and presentation skills, with the ability to communicate program strategy, write protocols, review study feasibility and present program updates to senior management. Ability to accurately track financial and trial specification requirements and forecast annual financial and drug needs. Excellent computer skills: good knowledge of Microsoft Office and PowerPoint and the ability to learn Novartis proprietary software. Ability to utilize problem-solving techniques applicable to constantly changing environment. Conducts above activities with minimal oversight, ability to work independently, and direct others. Expert level competency for above activities includes direct managerial responsibilities for multiple associates and or large teams supporting multiple development programs. Ability to mentor and train department associates in a positive and effective manner. Ability to communicate remotely with effective organizational and time management skills.
Posted 2 months ago
8.0 - 13.0 years
25 - 35 Lacs
Hyderabad
Work from Office
Summary Associate Director Clinical Sciences responsibilities include but are not limited to: Oversees the 6 clinical sciences resources & reports up to the Director, Clinical Sciences HYD. In addition, will have tactical responsibilities of assigned clinical research tasks related to IITs, RCs and NIS/LIS. About the Role Location - Hyderabad #LI Hybrid Major Accountabilities: Oversee the 6 clinical sciences resources & reporting to the Director, Clinical Sciences HYD. In addition will perform clinical sciences tactical responsibilities: - Accountable for the accuracy and timeliness of trial information in all trial databases and tracking systems. Facilitates MRC and SRC review of concepts. - Interfaces with the disease area(s), global and US clinical team members, regulatory affairs, drug supply, data management, finance and other relevant functional areas- Preparation of trial related documentation, TMF maintenance: project files including ethics committee approvals; curricula vitae of investigators and study personnel; clinical investigators brochure; protocols; case report forms instructions; consent documents; clinical trial material shipping orders; start-up meeting attendance documentation; letters of agreement; lab reference ranges; all investigator and site correspondence; and schedules of payment. Ensures key processes and documents are maintained/updated on time (e.g. TPSR, ICF Clinical Review, TMF) - Ensures TPSR & Pubs Review - Initiation of IND x-ref letter and IN & IB distribution - Establishes charters for and support management of SC and EO - Conducts Pre-RC alignment and Ensure EPRM and TPIAT completion for RCs (internal and external interface management) - Responsible for the initial and subsequent drug supply across trials within a therapeutic area in collaboration with the Local Clinical Supply Manager. - Contributes to the preparation and review of clinical program documents (PowerPoint presentations, IND annual report, regulatory documents, clinical study reports, (CSR) and submissions) and other study related documents assuring quality and consistency. Supports the management and tracking of trial budgets including payments working closely with the appropriate partners - Study close out execution, including financial reconciliation & creating closure letters - Prepare for and support quarterly review meetings with TA teams - Understands and comply with company SOPs and GCPs; contributes to continuous improvement in SOPs and local Working Practices. - Any other clinical activities as assigned Oversees execution of assigned clinical research activities, ensuring key processes are completed with consistency, quality and compliance Liaison between US/MXC/HYD clinical sciences teams. Minimum Requirements: Bachelors degree in a science related field or a Registered Nursing certification or equivalent certification/licensure from an appropriately accredited institution. Experience Required: Significant clinical research or research monitoring experience (comparable to 8 years) that provides the required knowledge, skills and abilities and experience mentoring or training others. In some cases, an equivalent combination of education, professional training, and experience that provides the required Knowledge, Skills and Abilities may be considered. Technical Knowledge/Competencies: Excellent understanding and demonstrated application of FDA guidelines, Good Clinical Practices, and applicable Standard Operating Procedures. Ability to mentor and train other clinical associates in a positive and effective manner. Ability to evaluate medical research data and proficient knowledge of medical terminology. Effective oral and written communication skills, with the ability to communicate effectively with medical personnel. Strong customer focus, Excellent interpersonal skills & Strong attention to detail. Good computer skills: good knowledge of Microsoft Office and the ability to learn appropriate software. Effective presentation skills. Effective organizational and time management skills. Proven flexibility and adaptability. Excellent team player with team building skills. Ability to work independently as required Ability to utilize problem-solving techniques applicable to constantly changing environment Why Novartis: You ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. Commitment to Diversity and Inclusion: Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https: / / talentnetwork.novartis.com / network. Benefits and Rewards: Read our handbook to learn about all the ways we ll help you thrive personally and professionally:
Posted 2 months ago
1.0 - 2.0 years
0 Lacs
Bengaluru
Work from Office
Every individual deserves the knowledge, tools, and confidence to make informed financial decisions. At Groww, we are making sure every Indian feels empowered to do so through a cutting-edge multi-product platform offering a variety of financial services. Our long-term vision is to become the trusted financial partner for millions of Indians. Our Values Our culture enables us to be what we are India s fastest-growing financial services company. It fosters an environment where collaboration, transparency, and open communication take center-stage and hierarchies fade away. There is space for every individual to be themselves and feel motivated to bring their best to the table, as well as craft a promising career for themselves. The values that form our foundation are: Radical customer centricity Ownership-driven culture Keeping everything simple Long-term thinking Complete transparency About the Role: Driving high quality traffic using CRM channels (Push Notifications/ WhatsApp/ Email/ SMS/ RCS) for one of the primary verticals in Groww/Groww Credit Ownership of CRM campaign design, and reporting of campaign results, conversions and key KPIs for Credit Business. Key Responsibilities: Leveraging CRM channels to drive User Engagement & Retention, working with the Growth team. End-to-end ownership of CRM campaigns. Ideate, execute and manage daily Push Notifications/ WhatsApp/ Email/ SMS/ RCS campaigns to drive quality app DAU/ WAU/ MAU. Design drip-campaigns/ drop-off journeys for driving product conversions. Ensuring efficiency in CRM processes for timely delivery of campaigns. Optimize campaign metrics like Delivery%, CTR% and conversion rates. Collaborate with cross-functional teams like Business, Product and Creative team to design and execute effective campaigns, which align with user insights, business objectives and product milestones. Qualifications / Skills / Experience Expected: 1- 2 years of experience in CRM, Growth or Marketing roles Familiarity with CRM platforms (like WebEngage/ MoEngage/ CleverTap) Strong understanding of customer segmentation and lifecycle marketing. Analytical mindset ability to analyse, interpret and optimise campaign metrics. Self-starter with the ability to manage execution independently. Excellent coordination and communication skills to work with cross-functional teams. Passion for growth, experimentation, and consumer behavior. Ability to thrive on challenging problem statements. Must be a go-getter. Obsession with Customer Delight. Willingness to learn and grow. Qualification: Bachelors or Masters Degree - with relevant education or experience
Posted 2 months ago
6.0 - 11.0 years
8 - 15 Lacs
Pune
Work from Office
Role & responsibilities Collaborate closely with the product manager and the business stakeholders to define and implement the pre-sales strategy for the assigned CPaaS domain and industry vertical. Drive the development of compelling value propositions and solution proposals that effectively communicate the benefits of our offerings to potential clients. Conduct thorough market research and analysis to identify new opportunities to drive the revenue targets. Work in close partnership with cross-functional teams and partners, including technical and CSD, to gain an in-depth understanding of ourservice offerings, differentiations, and capabilities. Translate the technical capabilities into tailored solutions that address clients' unique requirements. Conduct presentations and engage in strategic discussions with decision makers across all levels, showcasing our solutions' value proposition and demonstrating how they align with the clients' business goals. Oversee the creation and submission of detailed, accurate, and persuasive proposals and bids in response to client RFPs/RFIs. Ensure that proposals effectively communicate our offerings' strengths and differentiation. Responsible for the sustained customer success and growth of the wallet share in the assigned domains and accounts. Stay at the forefront of industry trends, competitor offerings, and emerging technologies within the CPaaS and OTT platforms Preferred candidate profile Overall 7-15+ years of experience with 3+ years of prior industry experience as a product sales specialists in an Enterprise CPaaS domain. Strong knowledge of the CPaaS market and technical solutions and its competitive landscape. Exceptional communication skills, both verbal and written. Self-starter with a positive and solution-oriented mindset. Demonstrated ability to work collaboratively and deliver in a multi-stakeholder eco-system Note:- Candidate from CPAAS Industry and has handled WhatsApp & RCS products can apply
Posted 2 months ago
6.0 - 11.0 years
8 - 15 Lacs
Chennai
Work from Office
Role & responsibilities Collaborate closely with the product manager and the business stakeholders to define and implement the pre-sales strategy for the assigned CPaaS domain and industry vertical. Drive the development of compelling value propositions and solution proposals that effectively communicate the benefits of our offerings to potential clients. Conduct thorough market research and analysis to identify new opportunities to drive the revenue targets. Work in close partnership with cross-functional teams and partners, including technical and CSD, to gain an in-depth understanding of ourservice offerings, differentiations, and capabilities. Translate the technical capabilities into tailored solutions that address clients' unique requirements. Conduct presentations and engage in strategic discussions with decision makers across all levels, showcasing our solutions' value proposition and demonstrating how they align with the clients' business goals. Oversee the creation and submission of detailed, accurate, and persuasive proposals and bids in response to client RFPs/RFIs. Ensure that proposals effectively communicate our offerings' strengths and differentiation. Responsible for the sustained customer success and growth of the wallet share in the assigned domains and accounts. Stay at the forefront of industry trends, competitor offerings, and emerging technologies within the CPaaS and OTT platforms. Preferred candidate profile Overall 7-15+ years of experience with 3+ years of prior industry experience as a product sales specialists in an Enterprise CPaaS domain. Strong knowledge of the CPaaS market and technical solutions and its competitive landscape. Exceptional communication skills, both verbal and written. Self-starter with a positive and solution-oriented mindset. Demonstrated ability to work collaboratively and deliver in a multi-stakeholder eco-system Note:- Candidate from CPaaS Industry and has handled WhatsApp & RCS products can apply
Posted 2 months ago
6.0 - 11.0 years
8 - 15 Lacs
Bengaluru
Work from Office
Role & responsibilities Collaborate closely with the product manager and the business stakeholders to define and implement the pre-sales strategy for the assigned CPaaS domain and industry vertical. Drive the development of compelling value propositions and solution proposals that effectively communicate the benefits of our offerings to potential clients. Conduct thorough market research and analysis to identify new opportunities to drive the revenue targets. Work in close partnership with cross-functional teams and partners, including technical and CSD, to gain an in-depth understanding of ourservice offerings, differentiations, and capabilities. Translate the technical capabilities into tailored solutions that address clients' unique requirements. Conduct presentations and engage in strategic discussions with decision makers across all levels, showcasing our solutions' value proposition and demonstrating how they align with the clients' business goals. Oversee the creation and submission of detailed, accurate, and persuasive proposals and bids in response to client RFPs/RFIs. Ensure that proposals effectively communicate our offerings' strengths and differentiation. Responsible for the sustained customer success and growth of the wallet share in the assigned domains and accounts. Stay at the forefront of industry trends, competitor offerings, and emerging technologies within the CPaaS and OTT platforms. Preferred candidate profile Overall 7-15+ years of experience with 3+ years of prior industry experience as a product sales specialists in an Enterprise CPaaS domain. Strong knowledge of the CPaaS market and technical solutions and its competitive landscape. Exceptional communication skills, both verbal and written. Self-starter with a positive and solution-oriented mindset. Demonstrated ability to work collaboratively and deliver in a multi-stakeholder eco-system Note:- Candidate from CPaaS Industry and has handled WhatsApp & RCS products can apply
Posted 2 months ago
1.0 - 3.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Develop and execute customer retention strategies via SMS, Email, WhatsApp, and RCS. Create personalized marketing campaigns to re-engage inactive customers. Manage audience segmentation and behavioral triggers for automated messaging. Track campaign performance and optimize for higher open rates and conversions . Work with design and content teams to craft compelling messages. Conduct A/B testing to improve messaging effectiveness. Analyze customer journey data and optimize engagement touchpoints. Requirements: 1-3 years of experience in Retention Marketing / CRM . Hands-on experience with SMS, Email, WhatsApp, and RCS marketing tools . Proficiency in email automation platform on Clevertap, moengage or similar tool Strong understanding of customer segmentation and lifecycle marketing . Knowledge of Clevertap, Excel, and reporting dashboards . Good copywriting skills for engaging communication .
Posted 2 months ago
18.0 - 25.0 years
25 - 35 Lacs
Tarapur, Boisar, Palghar
Work from Office
Role & responsibiliti 1) Work force planning, Labor allocation, co-ordination with labor contractor. 2) Daily / Weekly and Monthly Planning with PPC Dept. to achieve production targets on daily basis. 3) Achieving Production Quality as per standard given/required by consumer. 4) Control the production cost, process cost, NG Cost 5) Inventory control (Raw Material, Finished goods and Intermediate (WIP) product) 6) Effective Manpower Utilization and contract Management 7) Stakeholder Management: Managing various key stakeholder in order to ensuring the availability of RM, Machinery, spare parts (purchase), store and other key department) 8) Must be able to analyse the data and present it to Cluster head, GCOO and CMD. 9) Initiative for development of new sections. 10) Ensure 5S, TPM, Housekeeping in All mills and guide the team for same. 11) Ensure PPE compliance in all mills with zero accidents. 12) Keep perfect check on stores requirement in shift to control inventory of store in shop floor. 13) Ensure with maintenance & Electrical Dept. to achieve periodical preventive maint, and minimize Breakdown. To guide & help Maintenance Dept. if required. 14) To plan roll change in advance as per PPC Dept. co-ordination. To track and monitor rolls life. 15) To control lunch time & tea time during shift working. 16) Ensure to achieve daily/weekly and monthly production target with zero cobbles. 17) to guide and control absenteeism of employees in Mill 18) Continuous upskilling of the Team as per market need and standards 19) working on continuous improvement to increase the production capacity viz a viz keeping EBIDTA in positive es Preferred candidate profile
Posted 2 months ago
6.0 - 8.0 years
7 - 11 Lacs
Bengaluru
Work from Office
JOB DESCRIPTION Job Title: Pharma regulatory officer Job Location: Bengaluru Reporting Grade: 6-I Job Grade: 7 About Syngene: Syngene ( www.syngeneintl.com ) is an innovation-led contract research, development and manufacturing organization offering integrated scientific services from early discovery to commercial supply. At Syngene, safety is at the heart of everything we do personally and professionally. Syngene has placed safety at par with business performance with shared responsibility and accountability, including following safety guidelines, procedures and SOPs, in letter and spirit Mandatory expectation for all roles as per Syngene safety guidelines Overall adherence to safe practices and procedures of oneself and the teams aligned Contributing to development of procedures, practices and systems that ensures safe operations and compliance to company s integrity & quality standards Driving a corporate culture that promotes environment, health, and safety (EHS) mindset and operational discipline at the workplace at all times. Ensuring safety of self, teams and lab/plant by adhering to safety protocols and following environment, health, and safety (EHS) requirements at all times in the workplace. Ensure all assigned mandatory trainings related to data integrity, health, and safety measures are completed on time by all members of the team including self Compliance to Syngene s quality standards at all times Hold self and their teams accountable for the achievement of safety goals Govern and Review safety metrics from time to time Core Purpose of the Role: To assist pharma regulatory team of Syngene in executing submissions for various licensing activities and follow up with regulators to ensure timely approvals. Role Accountabilities: Preparation and submission of CT-10, CT-12, CT-13, CT-16, Form 12 applications to CDSCO (biological and small molecules), Export NOC, Form 29, GMP, WHO-GMP, license retention, Form 37, COPP, WC and endorsement applications to CDSCO and SLA as applicable. Respond to regulator s queries by collaborating with internal and external stakeholders. Follow-ups for approvals with CDSCO, Zone, SLA and NCB. Filling quarterly returns to NCB and maintain compliance to RCS, 2013. Supporting the team in preparation of IBSC and RCGM application, coordinate and convene IBSC meetings on behalf of member secretary, IBSC. Providing consultation to the internal stakeholders and clients regarding national regulatory requirements as and when required. Maintenance of all submissions and approvals record by maintaining database and trackers. Manufacturing licenses (R&D and commercial), import and export permissions, liaising with State regulators. Providing time to time update to the stakeholders on the licenses and participating in teleconferences/ discussions with stakeholders / clients as required. Prepare new SOPs as and when required, update current SOPs periodically. Keep all operating units updated on recent change in rules and regulations governing product development life cycle. Leadership Capabilities: Maintain a culture of collaboration and team building in the department. Foster behavior for continuous learning and development Clear and precise communication while collaborating with stakeholders. Syngene Values All employees will consistently demonstrate alignment with our core values Excellence Integrity Professionalism Specific requirements for this role Experience: 6-8 years Demonstrated Capability: Able to make error free submissions and ensure timely approvals. Attention to detail Time management Education: M.Pharma/M.Sc./equivalent Skills and Capabilities 1. Excellent analytical & reasoning skills 2. Good communication (verbal and written) skills 3. Proactiveness and good time management skills 4. Sound working knowledge of national pharma regulatory affairs landscape. Equal Opportunity Employer: .
Posted 2 months ago
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