0 years

0 Lacs

pune, maharashtra, india

On-site

Key Responsibilities Ingestion & Delivery: Download, upload, organize client data; follow studio standards; deliver outputs in required formats. Editorial & EDL Handling: Interpret EDL/XML/AAF; build/verify shot lineups; cross-check edits, frame ranges, and timecodes; flag discrepancies. Coordination: Communicate with Production, Editorial, IT/Tech, and departments to track and update show data. Technical Support: QC data integrity (hash/MD5, frame counts); monitor storage; troubleshoot transfer and pipeline issues. Automation: Use Python to automate IO tasks; debug scripts; collaborate with Pipeline TDs for tool improvements. Security & Compliance: Handle client data per security protocols;...

Posted 1 month ago

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Sr Customer Service Executive - Media Enabled Services Tata Communications

3.0 - 7.0 years

0 Lacs

chennai, tamil nadu

On-site

The L2 Engineer is responsible for handling customer escalations, monitoring, troubleshooting, and resolving any issues that affect the availability and quality of content delivered through TATA's global network. You will need investigative and troubleshooting skills to identify, isolate, and resolve routine issues. Collaboration with multiple technical teams is crucial to ensure that problems are resolved quickly and efficiently. An ideal candidate will be team-oriented and possess strong technical, communication, and organizational skills in a fast-paced and dynamic environment. Hands-on experience in a service-oriented organization, particularly within a Linux operations center, is prefer...

Posted 2 months ago

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Sr Customer Service Executive - Media Enabled Services Tata Communications

0 years

0 Lacs

Chennai, Tamil Nadu, India

Remote

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications The L2 Engineer is responsible for handling customer escalations, monitoring, troubleshooting, and resolving any issues that affect the availability and quality of content delivered through TATA's global network. This role requires investigative and troubleshooting skills to identify, isolate, and resolve routine issues. The engineer will collaborate cross-functionally with multiple t...

Posted 2 months ago

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