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Senior Manager, Cloud Ops Icertis

5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

You will be responsible for providing administrative and analytical support to Engineering Operations leaders. This will involve assisting with administrative tasks and data analysis, documenting meeting notes and action items for the Engineering and Cloud teams, reviewing Root Cause Analysis (RCA) documents, analyzing ServiceNow cases, and facilitating the resolution and progress tracking for improvement initiatives. As part of the Customer Recovery Project Management, you will lead and execute assigned customer recovery projects within Engineering Operations. This will also include maintaining and managing data repositories/SharePoint for customer escalation records, organizing review meet...

Posted 3 months ago

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