Work with Oracles world class technology to develop, implement, and support Oracles global infrastructure. Working closely with operations and engineering teams, the System Analyst 3 will primarily focus on supporting the Back-End tier of the Millennium architecture and software updates. The ideal candidate should possess a solid understanding of Linux environment, basic networking concepts, hands-on experience with troubleshooting and working in production environment, and providing system support, along with the ability to thrive in a fast-paced environment.Working closely with operations and engineering teams, the System Analyst 3 will primarily focus on supporting the Back-End tier of the Millennium architecture. Key responsibilities include: Provide day-to-day operational support for Oracle Health customers through Service requests. Perform regular software updates across multiple customer base. Respond and remediate to alerts and provide Tier-2/Tier-3 oncall support Perform security implementation. Perform RCA and Problem management Collaborate with project managers and other technical teams. Qualifications: Experience with working on Linux systems. Knowledge of Windows Operating Systems Basic networking knowledge Strong problem-solving skills. Experience with cloud infrastructure such as OCI, AWS or Azure is an added advantage. Able to work in a collaborative team environment. Bachelor s degree in computer science, information systems or equivalent. Min. 5-8 years experience

Work with Oracles world class technology to develop, implement, and support Oracles global infrastructure. Working closely with operations and engineering teams, the System Analyst 3 will primarily focus on supporting the Back-End tier of the Millennium architecture and software updates. The ideal candidate should possess a solid understanding of Linux environment, basic networking concepts, hands-on experience with troubleshooting and working in production environment, and providing system support, along with the ability to thrive in a fast-paced environment.Working closely with operations and engineering teams, the System Analyst 3 will primarily focus on supporting the Back-End tier of the Millennium architecture. Key responsibilities include: Provide day-to-day operational support for Oracle Health customers through Service requests. Perform regular software updates across multiple customer base. Respond and remediate to alerts and provide Tier-2/Tier-3 oncall support Perform security implementation. Perform RCA and Problem management Collaborate with project managers and other technical teams. Qualifications: Experience with working on Linux systems. Knowledge of Windows Operating Systems Basic networking knowledge Strong problem-solving skills. Experience with cloud infrastructure such as OCI, AWS or Azure is an added advantage. Able to work in a collaborative team environment. Bachelor s degree in computer science, information systems or equivalent. Min. 5-8 years experience

We are looking for a highly skilled and proactive Technical QA Project Manager to lead Quality Assurance initiatives across complex programmes and multi-team work packages. This role requires a strong blend of technical expertise, client-facing capabilities, project management skills, and leadership acumen to ensure the successful delivery of quality solutions, on time and within scope Mandatory Attributes: A problem-solver with attention to detail and a commitment to quality. A leader who can inspire and influence both clients and internal teams. Comfortable navigating ambiguity and taking ownership of delivery outcomes. Project Delivery Management: Plan, track, and ensure on-time delivery of QA work packages. Lead daily/weekly stand-ups to monitor progress and resolve blockers. Key responsibilities: Client Stakeholder Liaison: Serve as the main point of contact for clients and internal teams. Communicate status, risks, and priorities clearly and proactively. Quality Metrics Reporting: Track QA KPIs (e.g., defect leakage, automation coverage) and deliver regular dashboards and executive summaries to drive improvement. Risk Change Management: Identify testing risks early and plan mitigation. Assess impacts of scope changes and adjust QA plans accordingly. Automation Strategy: Align automation goals with business value and release cycles. Track ROI and continuously optimize coverage. Team Development: Mentor QA engineers, promote best practices, and foster a quality-first mindset. Conduct performance reviews and knowledge-sharing sessions. Process Governance: Ensure QA process adherence (Agile, DevOps, CI/CD). Perform RCA for production issues and embed learnings. Release Readiness: Lead Go/No-Go decisions based on test coverage and readiness. Ensure environments and test data are in place.

Excellent understanding and knowledge of the unit operations and processes utilized in the chemical process industries. Able to build equipment/process performance models using thermodynamic and 1st principles. Good understanding of the Industry standards followed in APM space. Experience in operations, maintenance diagnosis of failures for key operating equipment s like Pumps, Compressors, Turbines, Heat Exchangers, Furnaces and similar rotary/static equipment. Understanding and implementation knowledge of APM modules like Reliability Centered Maintenance (RCM), Failure mode and effects analysis (FMEA), Root Cause Analysis (RCA) etc., Working experience of R, Python or other Machine Learning tools. Experience in writing SQL queries and stored procedures Working experience of integration with other systems using OPC, OLEDB, ODBC and web services. Experience in implementing APM using Aspen M-Tell, GE Smart Signal, AVEVA APM, Expert Microsystems SureSense or similar APM solutions. Understanding of various Analytic software like SureSense, custom analytic in Python, etc. Type of algorithm use for analyzing data suggest best possible match/result. Review history data and suggest when exactly fault has occurred. Comfortable to develop analytic algorithm for customized prediction model. Interfacing Analytic model with Honeywell or third-party applications for data visualization 7-10 years experience in designing and implementing APM solutions for refining, petrochemical, mining, power, or other chemical industries Lead/Support the technical delivery of the project right from design to closure. Create/Support Design documents- FDS, DDS, test procedures and training manuals. Lead customer meetings including KOM, design workshops, trainings, and testing. Track and manage progress as per schedule. Report progress to all stakeholders on regular basis. Design and build performance and analytical models for new equipment types. Design and build models for process scenarios. Manage customer expectation and ensure delivery within budget and timelines. Plan the engineering activities and ensure progress as per plan. Address customer issues on time by escalating to the right internal stakeholders Follow the Company defined standard practices and methods

Experience - 3~5 Yrs of relavant experience in automotive industry Experience in root cause analysis conducting simulation of market failures of vehicle systems. Expertise in engine electrical, body electrical parts vehicle controllers and softwares. Work experience knowledge on Electric vehicle / ADAS is an advantage Understanding of vehicle component level testing standards for New Models.Basic know how of design level interventaion for Quality problems . Demonstrated intent or experience in developing new technologies from concept to production. Verify and validate advance infotainment, telematics system functionality and reliability. Plan and conduct fleet testing across India and analysis of large amounts of test data to create meaningful solutions. Knowledge of component level designs, drawings and benchmarking activity. Excellent coordination skills to work with diverse internal and external project stakeholders Experience in field Data collection and creation of testing Standards as per customer usage conditions. Strong communication presentation skills, understanding of manufacturing processes at vehicle component level. Know-how about new vehicle features / technology and evaluation test methods standards. Understanding of drawing conducting inspection/audit at component level. Data analysis Interpretation Skills and use of SPC tools such as Cp / Cpk , controls charts etc. Advanced knowledge of quality tools and methods (e.g 8D, Ishikawa, FMEA, RCA, CAPA, MSA etc) Skills for effective coordination with other related departments, production shops field.

We are looking for a Quality Control Engineer who will be responsible for ensuring the quality of stainless steel tanks, components, and stamped products meet the companys standards and customer expectations. The role involves hands-on inspection, defect analysis, process monitoring, and supporting continuous improvement initiatives. Key Responsibilities: Perform in-process, incoming, and final inspection of stainless steel tanks, stamped components, and assemblies. Use precision instruments such as vernier calipers, micrometers, height gauges , etc., to check dimensions and tolerances. Interpret engineering drawings and manufacturing tolerances (GD&T). Monitor welding quality (TIG/MIG), seam finish, leak testing, and overall product aesthetics. Conduct quality patrols on the shop floor to ensure adherence to SOPs and quality standards. Prepare and maintain quality documentation, inspection reports, rejection logs, and test records . Identify and report non-conformities (NCRs) and work with the production team to resolve quality issues. Support root cause analysis and corrective/preventive actions (CAPA) for recurring issues. Participate in internal audits, ISO documentation, and process control plans . Assist in training production staff on quality standards and visual inspection criteria. Key Skills Required Strong understanding of QA/QC procedures in manufacturing and 5S methodology . Proficient in measurement tools and inspection techniques Extensive knowledge of welding inspection and surface finish quality Familiarity with implementation of ISO 9001:2015 QMS Good knowledge of MS Excel, quality formats, ERP systems and reporting tools. Analytical thinking and problem-solving using 5 Why/Fishbone. Attention to detail and discipline in documentation.

Must have Min 1+yrs Exp as Quality Analyst from Technical/ Semi Technical Voice Chat Email process BPO Need Immediate Joiners. Must know Quality QC Metrics/ Call Audits/ RCA. Excellent Comms required Call 8447780697 send CV monu@creativeindians.com

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : VMware Horizon Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationTemplateRoleVMware Horizon AdministrationJob TitleView Horizon Career Level10Entity:IO Shared ServicesKey ResponsibilitiesIn-depth knowledge on all Horizon Infrastructure server components like the connection, composer, security/ UAG, App volume manager, DEM, JMP. Cloud POD Architecture.Managing and provisioning virtual desktops like instant clones, instant clones, full clonesCreating desktop pools both dedicated and floating and configuring policies for the VDIs, hands-on experience in troubleshooting issues related to Windows 10/ Windows 11.In-depth knowledge on packaging applications using the app volume manager and Thin-App console.Work as a team player and collaboratively work with multiple teams.Upgrading the Horizon infra to the next best version. Client handling communication, managing team, providing KT both technical and Process related to the new joiners.Managing Citrix Xen-App and Xen-Desktop management.Understanding and hands-on experience of configuring Citrix policies.Basic knowledge of Azure Cloud administration and good to know Azure AVD functionality.Experience on working in incidents, service requests and changes.Experience in creating SOPs and Runbooks Identify RCA for re-occurring issues.Document RCA for P1 and Major incidents, provide technical expertise as per best practices and should come up with automation solutions as per client need. Technical Experience.1.Minimum of 5 years of experience in managing Horizon sites and strong VDI administration skills 2. Hands-on in managing VDI farm, packaging applications and troubleshooting performance-based issues 3. Providing effective inputs to enhance user experience and configuring optimization policies for the environment 4. Deep knowledge on GPOs specific to the Horizon infrastructure, DEM/ View Persona policies and managing the Composer server database, back up of the view components 5. Hands-on experience in working on the View Horizon Console, DEM, and App volume manager console 6. Certificate management and good understanding on VMware vSphere concepts like Snapshot management, HA, DRS, resource pools, template and clone management.7 Should be able to understand architectural set up of an environment and the flow of the user session to connect to the VDI and also RDSH sessions and applications.8. Good to have PowerShell scripting skills. Professional Attributes.1.Should be able to work in 24/7 Rota 2. Should have a minimum experience of 36 months 3. Should have good communication skills 4. Should be ready to acquire new skills 5. Should be flexible during OOH. Educational QualificationGraduate Qualification 15 years full time education

Role & responsibilities Daily Coordination with All India Field Service Team. Collating Field issues. Liaisoning with R&D, QA, Manufacturing , Sales ,Finance for resolving Product issues at the faster pace. Coordinating for Product issues ICA-PCA and the SOP validation in plant or field. Tracking & Coordinating the product improvement actions in field vehicles. Service Readiness from plant side for any new launches. Frequent visit in field to understand the actual issues at ground and enable smooth transmissions in between departments. Tracking Daily and Monthly MIS and reports.

Provide L2/L3 level support to customers in isolating, diagnosing, reproducing and solving technical issues in a timely manner. Understand and manage client expectations to ensure strong client service and satisfaction Communicate with the customer on the status and provide regular progress updates by o Attending Incident resolution calls with clients and internal stakeholders o Representing the team on routine Incident update calls with clients o Managing clients on live calls Work with respective support teams for Incident investigation, diagnosis and resolution. Determine if an incident needs to be escalated according to priority and severity of issue Participate in Incident review following major Incidents Draft and prepare final RCAs for Sev-1s and Sev-2s Facilitate and support lessons learned reviews and track RCA and remediation items. Monitor the Incidents and manage workload in their respective queues to ensure that client s SLAs and internal OLAs are respected Actively contribute to the Knowledge Base and other organization driven initiatives. Have a level-headed customer-first approach and be passionate about solving customer issues. Have a strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment. Able to work independently, responding to customer issues and driving them to resolution with minimal supervision Prepare incident reports and trackers ( Internal/ External / Ad hoc) Work on real-time notifications for incident communication to clients We are looking for a self-motivated, client-facing and knowledgeable Incident Managers who embraces challenges supporting a Global Customer Base. Critical Skills Communication Ability to communicate confidently and effectively at all levels- Both verbally and in written, with clients and within org. Logical approach to problem solving Adhere to predefined Incident Management Process Should be able to distinguish between different severities and priorities as per defined definitions and act accordingly Should be able to recognize incidents eligible to be escalated to Engineering and Dev teams Technical Should be able to understand and collect the prerequisites helpful for primary troubleshooting of the issue reported. Mandatory Requirements In depth knowledge of Linux and troubleshooting skills Hands on experience on Telco Call flows (MO & MT) / VoIP and Telecom networking protocol Strong previous experience with various telecom technologies, including knowledge of hosted and SIP technologies - SIP Error Codes/Methods Experience on SMSC, USSD, VAS, SDP (Service Delivery Platform) SDP / RDP knowledge SS7 protocol & concepts Knowledge of Wireshark, SMS and TCPdump Networking Concepts Desired Hands on experience with MySQL or PgSQL, Mongo DB Knowledge of CLOUD based operations.

At Amazon, our mission is to be the most customer-centric company on earth. To achieve this, we need exceptionally talented, driven individuals. As one of the most recognizable brands globally, Amazon delivers millions of products annually to our loyal customers. The Shipping & Delivery Support (SDS) Learning Organization within the Ops Empowerment (OE) team is dedicated to creating, maintaining, and delivering training for SDS contact center associates across multiple countries and lines of business. We are currently seeking a Training Manager to join our India team. This role is ideal for professionals who thrive in dynamic, fast-paced environments, with a strong background in contact centers, training, and team management. As the Training Manager, you will be responsible for coordinating and managing all training initiatives across various workflows, while leading and developing a team of trainers. You will collaborate closely with Operations Managers, global Training Managers, regional Managers, and Subject Matter Experts (SME) to ensure consistency and effectiveness in training delivery. We are seeking a team player who can not only lead their own team but also work closely with stakeholders to prioritize and deploy training programs that meet customer needs. If you re passionate about learning and love a challenge, we want you on our team! The role involves managing the development and delivery of complex, medium to large-scale training programs, often at a site or regional level supporting the IN market. This includes expert-level training facilitation, mentoring training specialists, and setting standards for training delivery. The role also requires ownership of stakeholder communication, gathering feedback, and implementing metrics to measure training success. As a subject matter expert (SME) in training facilitation, you will proactively identify risks, resolves complex issues, and drives operational efficiencies. The role includes identifying and sharing best practices, scoping out new metrics and tools, and making data-driven decisions while considering diverse opinions. The individual is responsible for increasing efficiency, raising productivity, and reducing costs at a site or regional level. This includes conducting root cause analysis, identifying program gaps, and driving continuous improvement with stakeholders. Managers also serve as an escalation point for site-level decisions, partnering with leadership to address local and regional needs. Additionally, the role requires effective communication and deep understanding of metrics, analysis, and updates, often delivering detailed narratives to influence business direction. A day in the life On any given day, your responsibilities will include but are not limited to: - Tracking, recording, and reporting training progress to stakeholders. - Coaching and developing trainers to enhance their skills and effectiveness. - Identifying and addressing knowledge gaps within the team. - Collaborating with stakeholders to finalize training needs, durations, and schedules. - Participating in global projects and attending relevant meetings. - Ensuring that all training processes are consistently followed and adhered to. - Completed a bachelors degree from an accredited university. - 3 to 5 years of experience managing a team, supporting their success and career growth - Fluent in both English and Hindi languages, written and spoken - Ability to collaborate effectively with local stakeholders, SMEs, front-line managers, and employees. - Has experience in doing root cause analysis (RCA), and analyze customer needs - Has proficiency in understanding and reading data - Proficient in Microsoft Office tools, including Word, Excel, Outlook, and PowerPoint. - Blue Badge Employee with at least 2 years tenure or more (*for Internal candidates) - 3+ years of experience in training delivery within a corporate environment, with a proven track record in planning and implementing effective training programs. - Learning/training certification in eLearning, and industry certifications in instructional design, curriculum development, performance improvement, project management, or related areas (e.g., CPLP, CPT, PMP). - Strong knowledge of adult learning theory, training evaluations, and best practices. - Hands-on experience in training facilitation in both classroom and virtual settings. - Experience with Learning Management Systems (LMS) for tracking and measuring training results and learning effectiveness. - Demonstrated proficiency in eLearning development tools like Captivate, Articulate Studio/Storyline, Camtasia, Adobe Photoshop/Illustrator, or Flash. - Familiarity with Amazon collaboration tools such as Amazon Workdocs, Quip, Asana, and a solid understanding of KNet/Amazon Learn. - Experience with Amazon AI tools like Cedric, Partyrock, etc. - Prior experience in a training and development role, specifically within customer service. - Proven ability to present to an audience and convey complex information in an engaging and understandable manner. - Experience developing training materials, job aids, and online tutorials, with a solid understanding of adult learning and training practices. - Demonstrated ability to work effectively in a cross-functional, global environment, showing cultural sensitivity and earning trust from stakeholders. - Excellent written and verbal English and Hindi communication skills. - Experience in applications such as QuickSight, PowerBI, Tableau, and able to make sense of the data provided by the systems

Join us as an Infrastructure Analyst Hone your analytical skills as you provide support to ensure the operational health of the platform, covering all aspects of service, risk, cost and people You ll be supporting the platforms operational stability and technology performance, including maintaining any system s utilities and tools provided by the platform This is an opportunity to learn a variety of new skills in a constantly evolving environment, working closely with feature teams to continuously enhance your development Were offering this role at associate level What youll do As an Infrastructure Analyst, you ll be providing input to and supporting the team s activities to make sure that the platform integrity is maintained in line with technical roadmaps, while supporting change demands from domains or centres of excellence. You ll be supporting the delivery of a robust production management service for relevant infrastructure platforms. In addition, you ll be contributing to the delivery of customer outcomes, innovation and early learning by contributing to test products and services to identify early on if they are viable and deliver the desired outcomes. Your role will involve: Contributing to the platform risk culture, making sure that risks are discussed and understood at every step, and effectively collaborating to mitigate risk Contributing to the planning and execution of work within the platform and the timely servicing of feature development requests from cross platform initiatives, and supporting the delivery of regulatory reporting Participating and seeking out opportunities to simplify the platform infrastructure, architecture, services and customer solutions, guarding against introducing new complexity Building relationships with platform, domain and relevant cross-domain stakeholders Making sure that controls are applied and constantly reviewed, primarily against SOX, to ensure full compliance to all our policies and regulatory obligations The skills youll need To succeed in this role, you ll need to be a very capable communicator with the ability to communicate complex technical concepts clearly to colleagues, including management level. You ll need a solid background working in an Agile or DevOps environment with continuous delivery and continuous integration. We ll also look to you to demonstrate: Technical knowledge and expertise of at least 4 years in interpreting error logs, monitor system performance data, and assess user information to ensure server reliability Strong Knowledge and troubleshooting skills in Windows server Administration - 2016 , 2019 and 2022,Active Directory Installation and troubleshooting skills in McAfee Antivirus, / EPO / ENS , Knowledge in ESX technology and its basic troubleshooting skills, Knowledge of monitoring tools like Tivoli ,SCCM, Puppet Creative and technical problem-solving techniques while installing, configuring, and maintaining Windows systems and servers, RAID configurations, Windows Server Cluster and NLB configuration s and its troubleshooting Expertise in troubleshooting server crash issues and analysis of Memory Dumps required for RCA, Knowledge in Storage disk, SAN, types of disk , connectivity ,replication mechanism ,Experience on Resource upgradation - Local and SAN Storage (Physical or Virtual)

Join us as an Infrastructure Analyst Hone your analytical skills as you provide support to ensure the operational health of the platform, covering all aspects of service, risk, cost and people You ll be supporting the platforms operational stability and technology performance, including maintaining any system s utilities and tools provided by the platform This is an opportunity to learn a variety of new skills in a constantly evolving environment, working closely with feature teams to continuously enhance your development Were offering this role at associate level What youll do As an Infrastructure Analyst, you ll be providing input to and supporting the team s activities to make sure that the platform integrity is maintained in line with technical roadmaps, while supporting change demands from domains or centres of excellence. You ll be supporting the delivery of a robust production management service for relevant infrastructure platforms. In addition, you ll be contributing to the delivery of customer outcomes, innovation and early learning by contributing to test products and services to identify early on if they are viable and deliver the desired outcomes. Your role will involve: Contributing to the platform risk culture, making sure that risks are discussed and understood at every step, and effectively collaborating to mitigate risk Contributing to the planning and execution of work within the platform and the timely servicing of feature development requests from cross platform initiatives, and supporting the delivery of regulatory reporting Participating and seeking out opportunities to simplify the platform infrastructure, architecture, services and customer solutions, guarding against introducing new complexity Building relationships with platform, domain and relevant cross-domain stakeholders Making sure that controls are applied and constantly reviewed, primarily against SOX, to ensure full compliance to all our policies and regulatory obligations The skills youll need To succeed in this role, you ll need to be a very capable communicator with the ability to communicate complex technical concepts clearly to colleagues, including management level. You ll need a solid background working in an Agile or DevOps environment with continuous delivery and continuous integration. We ll also look to you to demonstrate: Technical knowledge and expertise of at least 4 years in interpreting error logs, monitor system performance data, and assess user information to ensure server reliability Strong Knowledge and troubleshooting skills in Windows server Administration - 2016 , 2019 and 2022,Active Directory Installation and troubleshooting skills in McAfee Antivirus, / EPO / ENS , Knowledge in ESX technology and its basic troubleshooting skills, Knowledge of monitoring tools like Tivoli ,SCCM, Puppet Creative and technical problem-solving techniques while installing, configuring, and maintaining Windows systems and servers, RAID configurations, Windows Server Cluster and NLB configuration s and its troubleshooting Expertise in troubleshooting server crash issues and analysis of Memory Dumps required for RCA, Knowledge in Storage disk, SAN, types of disk , connectivity ,replication mechanism ,Experience on Resource upgradation - Local and SAN Storage (Physical or Virtual)

Location : Hyderabad, India Reports to : Line Manager in the Organization Department : Customer Onboarding Type of Position : Full Time (on-site) About us: Arrise Solutions (powering PragmaticPlay) is a leading content provider to the iGaming and Betting Industry, offering a multi-product portfolio that is innovative, regulated and mobile-focused. Pragmatic Play strives to create the most engaging and evocative experience for customers globally across a range of products, including slots, live casino, sports betting, virtual sports and bingo. Job Description: We are looking for a Technical Support Engineer with excellent debugging, troubleshooting and communication skills in enterprise-grade applications. You will be part of an open and talented software team that works on mission-critical applications. The job will involve debugging, troubleshooting, and supporting Java based applications and thus an excellent knowledge of Java is must. Responsibilities: 1. Resolve technical issues created by customers looking for help to understand or troubleshoot unexpected behaviours or answer technical questions about the games and applications. 2. Understand and troubleshoot solutions in a complex technical environment. 3. Multi-task in a fast-paced high-performance environment collaborating with multiple teams. 4. Maintain a professional demeanor and customer focus when handling complex issues. 5. Interact with our clients all over the globe on need basis 6. Debug and Provide RCA (Root Cause Analysis). 7. Document the investigation and create Major incident document and known error document. Further work to document existing knowledge in Knowledge articles. 8. Understand the code flow and application functions 9. Understand the queries given by the customer Support team. 10. Coordinate with internal teams to proactively identify the issues in the system. 11. Analyse and Identify service improvement items and design solution. 12. Support continuous improvement by investigating alternatives and technologies. 13. SLA adherence with respect to keeping clients happy. 14. Be an excellent team player and take responsibility for the Issue end to end. Qualifications: B.Tech/B.E, B.Sc.(Computer), BCA, MTech, MCA, MS/M.Sc.(Computer Science) or JAVA DeveloperRole:L2/L3 experience Experience Required: Minimum 2 Years Skills Required: 1. Proven working experience in directly handling technical queries from customers and troubleshooting. 2. Experience in supporting services using back-end technologies. 3. Knowledge on writing Database queries. 4. Excellent programming skills with scripting language like Python and good understanding on how Restful webservices/APIs work. 5. Excellent debugging and troubleshooting skills. 6. Strong investigation skills using tools like Kibana or Splunk and Grafana. 7. Excellent written and verbal communication skills. 8. 2+ years of experience with enterprise software application support 9. Experience in writing quality Knowledge articles. 10. Experience with analysing the back-office reports. 11. Experience in pattern analysis and identifying the product improvement areas. 12. Willingness to work in shifts when needed #LI-AA1 WHAT WE OFFER Professional and personal development Opportunities to progress within a dynamic team. Close and collaborative colleagues ABOUT US We are a leading game developer providing player-favorites to the most successful global brands in the iGaming industry. Powering up new possibilities of play through one single API, we offer a multi-product portfolio of award-winning slots, live casino, bingo, virtual sports, sportsbook and more, available in all major regulated markets, languages and currencies. Driven by a persistence to craft immersive experiences and responsible thrills, our professional team consistently delivers best-in-class services with a dedication to create games that players love time and time again. OUR VALUES PERSISTENCE We never give up and are determined to be the best at what we do. RESPECT We value and respect our clients, their players, and our team members; promoting professionalism, integrity and fairness without compromise. OWNERSHIP We take ownership of our work and consistently deliver in a reliable manner; always providing the highest level of quality.

Quality Manager Location: Ahmedabad Key Responsibilities: Quality Assurance & Control: Develop and implement quality management procedures (QMP) and project quality procedures (PQP) for solar rooftop projects. Conduct regular inspections and audits to ensure compliance with industry standards and project specifications. Generate non-conformance reports (NCRs) and observation reports, and ensure timely resolution of issues. Technical Inspections: Oversee the testing and commissioning of electrical equipment including LV, MV, and HV cables, transformers, inverters, and switchyard equipment. Supervise the installation and testing of various electrical components such as IDT transformers, power transformers, VCBs, SF6 CBs, isolators, CTs, PTs, and LA s. Verify the calibration and certification of all equipment used on-site. Project Supervision: Manage the supervision of power and control cable laying and termination, UG cable laying, and OH conductor stringing work. Check civil work aspects such as ICR, fencing, and piling. Track project activities to ensure adherence to timelines and provide recommendations for process improvements to reduce time and cost. Documentation & Reporting: Prepare quality checklists and maintain comprehensive project documentation. Issue FIRs and punch points for work not executed as per FQP. Team Coordination: Assist on-site management to ensure project closure and success. Coordinate with logistics and commercial teams for smooth project execution. Provide remote support and training to customers, partner technicians, and team members as required. Material and Vendor Management: Preparation and revision of MQAP and PQP based on learnings and project requirements. Conduct material stage and pre-dispatch inspections, coordinating with customers and third-party agencies for timely inspection and clearance. Track issues arising during inspection, receipt, or erection at the site for early closure. Audit vendors for performance evaluation and process improvement during manufacturing. Manage inspection documentation and maintain records. Performance Analysis: Prepare monthly quality MIS reports, analyze grey areas, and recommend improvements. Manage non-conformance by analyzing issues, preparing root cause analysis (RCA), and ensuring overall closure. Conduct internal IMS auditing and ensure compliance with quality standards. Basic Areas of Knowledge and Skills: Strong knowledge of electrical equipment with a basic understanding of mechanical components. Familiarity with relevant IS/IEC standards for equipment. Proficient in QA/QC and inspection of all electrical and basic mechanical components, including PV modules. Experienced in preparing and reviewing Quality Assurance Plans and similar documents for electrical equipment. Ability to review material test certificates for material and performance tests. Knowledge of ISO 9001, Six Sigma skills, Cp/Cpk analysis, and KAIZEN. Strong presentation and communication skills (verbal and written) with sound knowledge of MS Office (Word, Excel, PowerPoint) and other software tools. Proficient in using 7 QA/QC tools for RCA and CAPA of issues arising during inspection from the site. Experienced in managing third-party inspection agencies for stage, final, and type tests. Effective in customer handling and communication (both written and verbal). Qualifications: Bachelor s degree in electrical engineering or a related field. Minimum of 5 years of experience in quality management within the solar industry. Extensive knowledge of solar MW projects, including ground, floating, and rooftop installations. Strong problem-solving skills and ability to work independently. Excellent interpersonal and communication skills.

Position: Supplier Quality Engineer. (JSW/SAI Ref : Quality Engineer) Experience: 06 minimum years Value Stream: Quality Detail Parts – Metallic, Composites, & Standard Items Educational Qualification: BE - ME Job Description: Establishing Quality Data Pack, Quality Execution, Industrialization and drive Continual improvement related to Detail Part Manufacturing and Quality Clearances. Job Responsibility: Development of Quality Data Pack related to Material, BOI and Detail Parts including development of inspection plans/procedures/WI and methods suitable for mass production. Experience in CMM, Other 3D Measurement, Tooling validation and Gauging is mandatory Quality Control Execution of Materials, BOI and Detail parts and its stage clearances both at Supplier and Inhouse. Customer coordination for necessary clearances Industrialization: Work Experience in APQP, PPAP, FAI, PFMEA, CMM, including basic knowledge NDT, DT and Special Processes. NDT certification will be an added advantage. Cross Functional Work Experience to establish In process and Preventive process controls including NCR and Customer Feedback Management. Exposure to implementation of Statistical tools suitable for process improvement, Lean and Six sigma practices. Strong knowledge in RCA tools, CAPA expected. Managing working / TPI manpower, Training and Qualification Departmental Experience in AS9100, ERP System Management, NADCAP, ISMS, EHS, OHSAS is essential.

We are looking for a highly skilled and proactive Technical QA Project Manager to lead Quality Assurance initiatives across complex programmes and multi-team work packages. This role requires a strong blend of technical expertise, client-facing capabilities, project management skills, and leadership acumen to ensure the successful delivery of quality solutions, on time and within scope Roles and Responsibilities Mandatory Attributes: A problem-solver with attention to detail and a commitment to quality. A leader who can inspire and influence both clients and internal teams. Comfortable navigating ambiguity and taking ownership of delivery outcomes. Project & Delivery Management: Plan, track, and ensure on-time delivery of QA work packages. Lead daily/weekly stand-ups to monitor progress and resolve blockers. Key responsibilities: Client & Stakeholder Liaison: Serve as the main point of contact for clients and internal teams. Communicate status, risks, and priorities clearly and proactively. Quality Metrics & Reporting: Track QA KPIs (e.g., defect leakage, automation coverage) and deliver regular dashboards and executive summaries to drive improvement. Risk & Change Management: Identify testing risks early and plan mitigation. Assess impacts of scope changes and adjust QA plans accordingly. Automation Strategy: Align automation goals with business value and release cycles. Track ROI and continuously optimize coverage. Team Development: Mentor QA engineers, promote best practices, and foster a quality-first mindset. Conduct performance reviews and knowledge-sharing sessions. Process & Governance: Ensure QA process adherence (Agile, DevOps, CI/CD). Perform RCA for production issues and embed learnings. Release Readiness: Lead Go/No-Go decisions based on test coverage and readiness. Ensure environments and test data are in place.

Oversee organizational and programmatic elements of company's quality control, quality assurance and compliance functions. i. Plan and organize personnel and workflow utilization in order to implement the timely submission, approval, validation, testing and release of products and processes in accordance with the FAOP and internal quality system policies, procedures and external regulations and standards that govern the products manufactured, tested, stored, promoted and/or distributed by or for the company. ii. Ensure compliance with applicable internal and external regulations, standards, policies and procedures related to the quality and regulatory status and performance of company operations, processes and products. iii. Develop, implement and monitor progress against the company's strategic quality plan, related quality objectives, projects and goals for quality department. iv. Provide update and recommendation to the company senior management staff with regard to the status of such objectives, projects and goals as relate to cross-functional business objectives (MRM, MIS). v. Maintain contact with critical vendors, professional organizations, consultants and peers in order to be abreast with current with the prevailing industry standards. vi. Represent as the companys primary liaison regarding affairs involving interaction with external regulatory and standards bodies (ISO assessors) when necessary to adjudicate issues with product submissions, product performance, compliance concerns and prevailing/impending regulatory requirements. vii. Ensure internal audit program is adequately defined and followed (inclusive of comprehensive CAPA development, approval and execution) in a manner that is both timely and global in nature. viii. Ensure efficient and effective validation programming and execution for manufacturing processes, test methods, facilities/equipment/utilities by employment of a comprehensive validation master plan. ix. Ensure product is released in a timely manner in compliance with company procedures and regulatory requirements. x. Ensure that all quality related laboratories (both within company as well as those that perform contract testing for company) operate in an efficient and safe manner in accordance with OHSAS requirements. xi. Provide organizational and subject matter expertise to support in promotion of company's products xii. Counsel respective SQA for development in manufacturing and inspection processes, techniques, procedures or facilities/equipment in regards to ensuring compliance with applicable quality and regulatory criteria at the supplier front. xiii. Recommend actions or policies that result in cost reduction, efficiencies or increased profitability to the company. xiv. Ensure that critical or strategic priorities at the site and corporate levels are afforded resources and sufficient quality oversight to ensure timely resolution and complete without undue concern for delay non-conformance or non-compliance. xv. Define and approve departmental budget and capital expenditures.

Min 2 yr BPO Sr Quality Manager Exp from BPO Industry Manage BPO Quality Team Call Callibration, Audit, Score Work From Office Kolkata only- APPLY ONLY IF CAN RELOCATE in Kolkata not any position in Delhi/NCR and Bangalore Required Candidate profile Work From Office Kolkata only- APPLY ONLY IF CAN RELOCATE in Kolkata not any position in Delhi/NCR and Bangalore Call/whatsapp CV Amit 8851792136, Neha 8287267407

Monitor and evaluate calls, chats, or emails to ensure quality compliance. Provide feedback, support RCA, generate reports, and suggest process improvements for customer satisfaction. Required Candidate profile Graduate with 1–3 yrs QA experience in BPO. Strong in communication, quality metrics, and analysis. Skilled in call audits, feedback, and reporting. Voice and non-voice QA preferred.

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : General Electric (GE) Application Performance Management (APM) Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process, collaborating with team members, and ensuring project success. Roles & Responsibilities: Must have an exposure to client facing roles for requirements gathering business analysis and delivery management. Must have a business experience on APM functionalities - criticality analysis, RCA, RCM, FMEA, Asset Strategy, Mechanical Integrity (RBI, Inspections, Thickness Monitoring), IOWs, HAZOP, SIS Management, KPIs, System Integrations. Must have hands on experience on APM architecture, APM functionalities and related system integrations. At least one end-to-end project execution of APM implementation and system integrations around it with SAP, Process historian and any other systems to cater to reliability & integrity functions Expert knowledge in building n-tier applications and their maintenance with good expertise in C#, ASP.Net, Vb.Net, MS SQL Server, SSRS, SSAS, .Net Framework 3.5, web services,GE APM , Oracle 10g Excellent communication and interpersonal skills clear understanding of business rules in GE-APM Professional & Technical Skills: Experience in Working on GE-APM platform with version v4.3+. Extensive knowledge on technical areas of Meridium APM as below. Policy – Expertise in setup & optimize workflow, handle complex logic. Family Policy – Entity level validation & logic implemented using family policy taking care not to affect performance of tool. State Management – Help business to setup workflow by using the state management along with security scope. Dashboard, Widgets & Hyperlinks Design – Designing of custom dashboard, widgets & add hyperlink to provide easy navigation in to application. Data Loaders creation & execution – Created custom data loaders to insert, update & delete record, link family using relationship loader. Queries, Sub-Queries – Created various queries to provide data to reports, dashboards & alerts that fetch data from families & other queries with input parameters. Conditional Alerts – Hands-on experience of create & configure alerts to notify users based on respective work area scope. R Script – While working on policy implementation, developed R script programs to accommodate complex looping & conditional logic. Recommendation – Deliver the recommendation workflow to business to streamline the acknowledge, approval & mitigation action plan. AHM & Health indicators – Help end users to configure & monitor the assets health using AHM module. Configuration (Family, field, Import/Export etc) – As a developer, create, edit entity family, fields & field behavior, create, deploy packages using import export functionality Additional Information: 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : General Electric (GE) Application Performance Management (APM) Good to have skills : No Function Specialty Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process, collaborating with team members, and ensuring project success. Roles & Responsibilities: Must have an exposure to client facing roles for requirements gathering business analysis and delivery management. Must have a business experience on APM functionalities - criticality analysis, RCA, RCM, FMEA, Asset Strategy, Mechanical Integrity (RBI, Inspections, Thickness Monitoring), IOWs, HAZOP, SIS Management, KPIs, System Integrations. Must have hands on experience on APM architecture, APM functionalities and related system integrations. At least one end-to-end project execution of APM implementation and system integrations around it with SAP, Process historian and any other systems to cater to reliability & integrity functions Expert knowledge in building n-tier applications and their maintenance with good expertise in C#, ASP.Net, Vb.Net, MS SQL Server, SSRS, SSAS, .Net Framework 3.5, web services,GE APM , Oracle 10g Excellent communication and interpersonal skills clear understanding of business rules in GE-APM Professional & Technical Skills: Experience in Working on GE-APM platform with version v4.3+. Extensive knowledge on technical areas of Meridium APM as below. Policy – Expertise in setup & optimize workflow, handle complex logic. Family Policy – Entity level validation & logic implemented using family policy taking care not to affect performance of tool. State Management – Help business to setup workflow by using the state management along with security scope. Dashboard, Widgets & Hyperlinks Design – Designing of custom dashboard, widgets & add hyperlink to provide easy navigation in to application. Data Loaders creation & execution – Created custom data loaders to insert, update & delete record, link family using relationship loader. Queries, Sub-Queries – Created various queries to provide data to reports, dashboards & alerts that fetch data from families & other queries with input parameters. Conditional Alerts – Hands-on experience of create & configure alerts to notify users based on respective work area scope. R Script – While working on policy implementation, developed R script programs to accommodate complex looping & conditional logic. Recommendation – Deliver the recommendation workflow to business to streamline the acknowledge, approval & mitigation action plan. AHM & Health indicators – Help end users to configure & monitor the assets health using AHM module. Configuration (Family, field, Import/Export etc) – As a developer, create, edit entity family, fields & field behavior, create, deploy packages using import export functionality Additional Information: 15 years full time education is required. Qualifications 15 years full time education

Must have Min 1+yrs Exp as Quality Analyst from Technical/ Semi Technical Voice process BPO Need Immediate Joiners Only Must know Quality QC Metrics/ Call Audits/ RCA. Excellent Comms required Call 8447780697 send CV monu@creativeindians.com

Gas Turbine Combustion Mechanical Design Engineer Do you relish the prospect of working with advanced cutting-edge energy technology products? Do you love designing products that will innovate? Join our Industrial & Energy Technology Team! The Industrial & Energy Technology (IET) organization brings together incredible expertise, technologies, and services. Together we are creating a portfolio of powerful technologies and solutions. We focus on supporting industrial and energy customers, driving industrial productivity, and enabling a reliable, efficient, net-zero energy system. Partner with the best The Combustion Mechanical Design Engineer will typically work independently but within a team framework, to develop and support products within the Technology groups and to achieve objectives. Work is still performed within defined parameters and skills are improved upon for making work decisions, applying concepts to issues of moderate complexity, and resolving issues through immediate action or short-term planning. This level requires a greater knowledge and demonstration of competencies to use the tools, materials, products, and processes in the development and support of the technology. Coordinates expertise in one or more engineering and science disciplines across the technology project portfolio, assuring rigor is applied through the design and development processes. Ensures needed personnel skills and expertise are in place across the organization for the discipline. As a Mechanical Design Engineer - Gas Turbine Combustion, you will be responsible for: Executing various projects on Combustion System of various existing fleet & New products with broad scope and deliver with high impact to the business Being accountable for all mechanical design activities pertaining to gas turbine components and assembly design, including 2D/3D parts modelling, interface and components design requirements, thermal/structural FEM, failure analyses (HCF & LCF initiation and crack propagation), detail mechanical design analysis and drafting. Executing on Design to cost initiatives, NCA, RCA programs Coordinating with global engineering team and facilitate technical discussions within Engineering, Manufacturing, Procurement, and the Supply chain Presenting ideas & analysis results through design reviews and drawing sign-off Documenting all work in design record books Prepare invention disclosures to protect the technology that provides a competitive advantage to the business Fuel your passion To be successful in this role you will: Have Master s Degree in Mechanical Engineering from reputed institutes with 1 to 5 of experience in Mechanical design according to above job needs Be familiar with design and analysis tools and systems such as: NX (Unigraphics), ANSYS Classic, ANSYS Workbench, ANSYS Topology Optimization or similar Understand the technical documentation, GD&T, its management process (e.g., Bill of Material) and Supply Chain Processes Demonstrate excellent oral and written communication skills, be fluent in English. Strong engineering fundamentals; Articulate communicator; Ability to adapt well to working in teams. Work in a way that works for you. We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Working flexible hours flexing the times when you work in the day to help you fit everything in and work when you are the most productive. Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Job Responsibility: 1.Handling and Monitoring of Supplier related NC for containment action and repairs, RCA and CA, PA through 8D approach and Problem-solving techniques 2.Work and communicate with India DQE and HQ China DQE members time-to-time for category and Components specific Issue resolution be it China or India sourced items 3.Troubleshoot and resolve through containment action for the N&H Assembly Components in areas like Electrical, Mechanical, Gearbox Bearing and Composite and Steel Fabrication, Casting and Fasteners and Generator, Control Panels, Cables etc. especially during incoming and assembly to minimize downtime and ensure the recovery if there any issue on-time and right Quality Repair/Salvage and CA or PA done overall 4.Do time to time required minimum Failure analysis by RCA/QC Tool Approach to improve components receipt Quality Assured for the smooth N&H production 5.Ensure adherence to EHS (Environment, Health & Safety) standards on the supplier activities in shop floor when there is scenario to work / repair / Salvage jointly in-line 6.Collaborate with planning, logistics, and quality departments to manage workflow, resolve bottle necks, and ensure optimal resource utilization. 7.Coordinate daily shop floor activities related to nacelle and hub assembly to ensure timely production targets. 8.Gain and follow and guide suppliers technicians on standard assembly practices, electrical safety, and updated technical procedures. 9.Attitude to learn and adopt and work new skill and new challenges. Job Requirement with Education & Experience: 1.Diploma in Mechanical Engineering or Electrical Engineering or Chemical Engineering 2.5 7 Years of experience in wind turbine manufacturing, assembly, or electrical integration 3.Preferably in Nacelle and Hub production, Process and Supplier Quality etc 4.Experience in coordinating shop floor activities and cross-functional collaboration. 5.Knowledge in Quality Tools like, PPAP, FMEA, Control Plan, 8D, NC and NC Claim etc.