1678 Rca Jobs - Page 6

Possess a strong understanding of the US Talent Acquisition domain, with a focus on quality assurance and process compliance. Conduct audits on Transactions/Calls managed across various HR ERPs to ensure accuracy, consistency, and adherence to standards. Implement self-auditing practices to maintain high-quality outputs and identify improvement areas proactively. Monitor and ensure compliance with defined SLAs, and accuracy benchmarks. Familiarity with Vonage, UltiPro, Kronos or similar HR systems is preferred for auditing processes. Review and address call queries, providing resolutions with a focus on accuracy and timeliness. Exhibit strong written and verbal communication skills, with the ability to summarize findings effectively. Monitor team goals and provide insights to improve process performance and achieve objectives. Evaluate adherence to HR processes and practices, including payroll, time and attendance, and termination activities. Collaborate with diverse teams to promote consistent quality practices across functions. Utilize Microsoft Word, Excel, and PowerPoint for reporting, documentation, and presentations. Process Monitoring and Auditing - Review HR processes, Ensure adherence to labor laws, company policies, and client-specific requirements Error Resolution and Root Cause Analysis - Analyze errors in HR operations, Conduct RCA to determine the underlying causes of errors and propose corrective actions Reporting and Feedback - Provide insights on quality performance, share findings with teams, use dashboards to highlight KPIs like accuracy rates Training and Upskilling - Identify skill gaps in the team and recommend training programs to enhance competency, and culture of continuous learning and improvement Calibration Variance Ensure calibration variance of less than 5% Risk Management - Monitor HR processes for potential risks, and ensure regular checks to maintain regulatory compliance Demonstrate customer orientation by ensuring high levels of service quality and satisfaction. Independently address and resolve inquiries using relevant data and insights, ensuring compliance with established protocols.

Senior Associate - Accounts Payables(P2P) Back to job search results 28-Jul-2025 About the role Refer to you will be responsible for section What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for - Manage accounts payable exceptions - Manage queries from internal/external teams - Ensuring to maintain 100% of accuracy of any information input in the system at all times - Calling out any deviations from the process immediately and reporting it - Investigate, resolve or escalate supplier invoices and disputes as required, Considers opportunities (RCA) to avoid recurring issues and educate relevant stakeholders - Builds on Tesco processes and knowledge by applying CI tools and techniques. - Pro-actively resolves issues by collaborating with relevant teams/suppliers in accordance with Controls - Ensure supplier balance reconciliation are performed - Working alongside with the different business to ensure Supplier gets paid on time - Ensuring 100% compliance to internal/external audit and any other regulations the process deals with - Prepare, process and record payments including create, re-processing, manual payments, terminate file - Responsible for completing tasks and transactions within agreed KPIs - Following our Business Code of Conduct and always acting with integrity and due diligence - Understands business needs and in depth understanding of Tesco processes You will need Advanced MS Office Excel, Word etc. - Basic Power Point - Eye-to-Detail - Speed and Accuracy - Planning and Organizing - Process Mapping Tools and Techniques - Communication

We are seeking a skilled and proactive Site Reliability Engineer (SRE) with 5-8 years of experience and deep expertise in Google Cloud Platform (GCP) - The ideal candidate will be responsible for the reliability, availability, and performance of cloud-based applications and infrastructure- You will collaborate with development, operations, and security teams to build and maintain scalable, secure, and highly available systems- Key Responsibilities: Design, develop, and maintain reliable, scalable, and highly available systems on GCP- Build and manage CI/CD pipelines , infrastructure as code (IaC), and monitoring solutions- Proactively monitor and manage system performance, uptime, and capacity using observability tools- Troubleshoot and resolve infrastructure and application-level issues in real-time- Implement and maintain disaster recovery , failover mechanisms , and backup strategies - Automate repetitive tasks and processes to improve efficiency and reduce toil - Participate in on-call rotations , incident management, and root cause analysis (RCA)- Ensure compliance with security standards, privacy regulations, and governance policies - Collaborate with cross-functional teams to support DevOps and SRE best practices - Drive improvements in SLAs, SLOs, and error budgets through data-driven insights- Required Qualifications: 5-8 years of relevant experience as an SRE, DevOps Engineer, or Cloud Infrastructure Engineer- Strong hands-on experience with Google Cloud Platform (GCP) - Compute Engine, GKE, Cloud Functions, Cloud Storage, IAM, BigQuery, etc- Proficiency in Infrastructure as Code tools like Terraform , Deployment Manager , or CloudFormation - Experience with Kubernetes , Docker , and container orchestration- Proficiency in scripting languages like Python , Shell , or Go - Deep understanding of monitoring and logging tools such as Prometheus , Grafana , Stackdriver , or Datadog - Knowledge of CI/CD tools such as Jenkins, GitLab CI, or Cloud Build- Experience with incident response , postmortem analysis , and site reliability principles - Strong problem-solving and communication skills- Preferred Qualifications: GCP certifications (e-g-, Professional Cloud DevOps Engineer , Cloud Architect )- Exposure to multi-cloud environments or hybrid cloud infrastructure- Familiarity with Agile and ITIL frameworks- Experience working in regulated environments with compliance standards (e-g-, ISO, SOC2)

We are seeking a dynamic and results-driven Assistant Director Quality to lead quality assurance and business excellence initiatives across multi-location RCM operations. The ideal candidate will have proven expertise in driving quality frameworks, managing large QA teams, leading client-facing quality reviews, and building a culture of continuous improvement. Experience in AR- Hospital Billing, Physician Billing, Eligibility, Benefits Verification, Charge Entry, Billing, Payment Posting, Patient Calling, and Credit Balance is highly desirable. Role & responsibilities Preferred Qualifications: Six Sigma Certification (Black Belt) preferred. Exposure to workflow automation tools or RPA in healthcare a plus. Experience working with enterprise clients and managing large transitions highly desirable. Preferred candidate profile Special Note: Currently, we do not have any openings in Chennai . However, candidates based in Chennai who are open to relocating to either Hyderabad or Bangalore will be considered for virtual interviews . Please ensure relocation readiness before applying.

Quality Assurance Engineer - Electronics at Unbox Robotics About Unbox Robotics We at Unbox Robotics are revolutionizing warehouses and distribution centers by building the world's most compact, powerful, and flexible mobile robotics systems for the new age of warehousing. Our product is the world's first of its kind AI-powered parcel sorting robotic system that gets installed 10X faster, saves 50+% space, and improves productivity by more than 3X with 50% fewer robots than that of the competition. Founded in 2019, we are backed by marquee investors and angels. We are looking to add to our team of thinkers, innovators, and doers and would love to have you join us at the Pune, India, office and build the future of on-demand robotics logistics solutions Roles & Responsibilities: Conducting in-process quality testing to ensure product reliability Performing root cause analysis (RCA) for customer complaints Developing and implementing FMEA and control plans for process improvement Ensuring compliance with ISO 9001:2015 standards Designing and implementing customized testing tools for enhanced quality control Requirements: Strong knowledge of PCBA testing Solid understanding of Electronics Manufacturing Services (EMS) Firmware debugging capability Visual Inspection knowledge RCA thought process IPC certification Test case generation of PCB PCB footprint check On-site debugging Visual inspection for in-house soldering. Impedance report knowledge Knowledge on conformal coating Schematics reading or understanding is present Good to Have: Experience with Statistical Process Control (SPC) Expertise in quality management processes IPC certification in soldering, harness assembly, and related areas Eligible Candidates: Desired Qualification: Electronics Engineering or any equivalent qualification Work Experience: 3-7 Years We Value: Constant learner to become a Subject Matter Expert Proven record in start-up environment working with innovations Exposure to a fast-paced working environment Ability to conduct detailed procedures in a time-constrained environment Also, to learn more about what it is like to be an Unbox employee, please read more about current employees and company culture: https://unboxrobotics.com/ https://www.linkedin.com/company/unboxrobotics/ https://instagram.com/lifeatunbox?igshid=MWZjMTM2ODFkZg== Work Location: Pune Work Mode: On-Site Salary Range: Competitive Salary

About Aspora Aspora is building a Financial Services platform for immigrants around the world. We are backed by influential venture capitalists like Sequoia Capital, Greylock Partners, Hummingbird Ventures, Y Combinator, & Global Founders Capital, and are on a mission to simplify global banking as easily as booking an Uber. We-re first taking on the Indian diaspora - the largest and wealthiest immigrant population. 18 million Non-Resident Indians hold over $1.5T in wealth of which $500B is back in India. They remit $125B back every year and account for 25% of all real estate purchases in India. Yet, the banking experiences of these NRIs are archaic. We-re building a new age platform to service these NRIs with cross border money movement. We are a team of 50 that works with the intensity and the agility of a sports team. With innovation, hustle, and collaboration at our core, we aim to build better banking for all immigrants around the world. Discover more about our work, our ethos, and our vision on our website, Aspora About the Role Our Head of Customer Support will lead our customer service function through our next phase of growth. You-ll define and implement best-in-class processes for customer interactions, structure support workflows, and build a scalable, multichannel team. You will be the voice of the customer internally, balancing empathy with operational excellence, and owning the quality and consistency of support as Aspora expands. What You-ll Do Strategy & Systems Define and execute a world-class support strategy across chat, email, phone, social, and in-app channels. Build scalable workflows for high-volume and high-emotion scenarios (e.g. delayed transfers, verification failures, refund requests). Lead the selection and implementation of support tooling - helpdesk, CRMs, internal knowledge bases, and escalation dashboards. Establish and track key metrics: CSAT, NPS post-support, first response/resolution time, SLA adherence, escalations closed loop. Customer Advocacy Be the voice of the user in cross-functional meetings. Escalate and represent customer pain, friction, and recurring issues with clarity and urgency. Drive root-cause resolution loops with Product, Engineering, and Compliance - not just faster replies but better systems. Design and run structured feedback rituals (e.g. monthly VOC reviews, cross-functional RCA sessions). Operations & Quality Create playbooks and SOPs for common customer journeys, edge cases, and high-risk escalations. Build internal QA and training systems to ensure consistency, compliance, and tone of voice - especially in regulated markets. Ensure alignment with data protection laws (e.g. GDPR, CBUAE regulations) and internal risk controls. Team Building & Culture Hire, coach, and grow a high-performance support org across tiers and shifts. Set a tone of radical empathy + operational precision. Especially for users under stress. Champion a feedback-first culture where every user story is seen as a product insight, not just a ticket. Who You Are 7+ years in customer support or ops roles, including 3+ years leading teams of at least 20 CSMs in fintech, remittance, or regulated financial environments. Deep understanding of user behaviour across onboarding, identity/KYC, transfers, failed transactions, and escalations. Built and scaled multi-region support orgs - from tooling to QA to training to team structure. Strong comfort with data - you can create dashboards, interpret trends, and tie CSAT/NPS to actionable insights. Exceptional communicator - clear, empathetic, and proactive across internal and customer-facing interactions. Proven operator under pressure - you-ve run teams through product launches, outages, escalations, or compliance crises. Hands-on experience with tools like Zendesk, Intercom, Freshdesk, Notion, Looker, and QA platforms. Experience in diaspora banking, remittance, or cross-border payments is a strong plus. A self-starter who brings high ownership, bias for action, and a deep sense of purpose to work. Why Aspora Opportunity to lead a foundational customer-facing function in a fast-growing fintech scale-up. Highly competitive salary. Professional development budget and learning stipends. Wellness benefits and team bonding initiatives. Equity package aligned with seniority and impact.

Join our Team About this opportunity Handling Packet Core Network Operations and maintaining service availability for PCN nodes with proper work Focus for , support Hardware/software/configuration related issues, configuration of all Nodes pertaining to PCN domains and emergency handling/outage Support for PCN nodes/products/network! What you will do Ensure a smooth operation of the GSM/UMTS/LTE/VO-LTE specific Packet Core Network. Be part of a team specific PCN Network activities associated with Mobile GSM/UMTS/LTE/VO-LTE Network. Be responsible for Administrate PCN and Support Systems. Be responsible for planned Maintenance (Health Checks, Backups etc.) Be responsible for problem Escalations and Follow-ups (CSR). Be responsible for Performance Analysis & Investigation. Work with Customer, 3PP and Ericsson Departments. Ensure smooth and quality system/service handover from Project. Fix/find fault /RCA in configuration / hardware / software. You will bring Knowledge of GSM, SS7, Sigtran, TCP/IP, S1AP, RANAP, SCCP, SCTP, Iu-PS, BSSGP, GTP and Diameter protocol. Knowledge of Linux, Huawei packet core nodes SGSN, GGSN, SGW, PGW, MME and Ericsson Packet Core Nodes SGSN-MME & EPG-SSR, Gn/Gp DNS, ISP DNS, Wireshark, Redhat Linux, Packet Core domain/vendor specific certifications will be an additional advantage. A consistent record of success, with a minimum of 8 years on job hands-on experience of a large sized technical team in a customer service environment. Key Qualifications: Education: BE/B.Tech Minimum years of relevant experience: Min 10+ years What happens once you apply We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop. Encouraging a diverse and inclusive organization is core to our values at Ericsson, thats why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Noida Job details: MS Core and Cloud Specialist Job Stage: Job Stage 6 Primary Recruiter: Shivani Sah Hiring Manager: Mohammad Raza

KEY RESPONSIBILITIES Responsible for day to day upkeep of all equipment (QC / RTG), planning spares implementation within the required standards of quality, cost, time, delivery, and safety parameters. Managing manpower deployment in general & shift duties. Ensuring Equipment availability and reliability to meet Business demand. Ensuring strict adherence to the Global policies and procedures Monitor team performance, identify training needs and skill development. Analyze breakdown trends, perform RCA and implement corrective/preventive actions. Carryout budgeting & spare parts planning for the equipment. Promote a strong safety culture within the team by complying to various safety standards laid down by DPW Prepare scope, technical evaluation and implementation plan for mechanical projects such as refurbishment, retrofit, etc Drive the reliability initiatives & comply with reliability framework for the department Raise the material requirement in system for the equipment in purview Ensure that the workshop & other applicable workplace are maintained as per the best practices & standards Provides reports to Management within the department, monitor KPI & SLA. Maintain the data related to repairs, replacement & refurbishment of the parts, components & assemblies, as required for tracking the life and planning the maintenance / replacement. Comply with ISO, IMS and statutory regulations (Dock safety, Etc) related to maintenance. Ensure that the CMMS system data for the applicable equipment is maintained up-to-date. Assist in maintaining the mechanical aspects of utility installations at CCT. KEY COMPETENCIES Should be able to identify the leakages in the system and optimize the cost in the area Well verse will the high risk activities of container terminal engineering & have focus on improving workplace safety. Knowledge of statutory and regulatory compliance requirements for port equipment In-depth knowledge of mechanical systems in QC, RTG, and RST (hydraulics, ropes, structures, brakes, etc). Strong troubleshooting skills for mechanical failures under operational pressure. Knowledge of PdM tools such as ultrasound, vibration analysis, oil analysis, etc Proficiency in Root Cause Analysis (RCA) and corrective action planning. Effective team leadership and staff development capabilities. Strategic planning and prioritization of maintenance activities. Experience in budgeting, expense tracking and resource optimization. Analytical mindset with ability to track and interpret equipment performance data (e.g., MMBF, MTBF). Good in oral & written communication skill alongwith presentations QUALIFICATION B.E. /B Tech. in Mechanical from reputed institute. EXPERIENCE Minimum of 13 years experience in Container Terminal Engineering 05 Years as a Manager / Area-incharge mechanical (QC or RTG) in engineering at a large Container seaport. Should be aware of latest norms, regulations, best practices in container terminal engineering, safe working procedures, regulatory & statutory compliances. Should have handled team of 10 or more persons in past for a period of not less than 3 years Hands-on experience in maintaining QC/RTG is essential. Worked on CMMS software such as Maximo / SAP / IFS

Jun 14, 2025 Location: Mumbai - I-Think Designation: Assistant Manager Entity: Deloitte Touche Tohmatsu India LLP Your potential, unleashed. India s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond. At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters. The team Deloitte helps organizations prevent cyberattacks and protect valuable assets. We believe in being secure, vigilant, and resilient not only by looking at how to prevent and respond to attacks, but at how to manage cyber risk in a way that allows you to unleash new opportunities. Embed cyber risk at the start of strategy development for more effective management of information and technology risks Your work profile As Assistant Manager in our Cyber Team you ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: - We are looking for an experienced Security Operations L3 Engineer to provide advanced-level support in monitoring, detecting, and responding to cybersecurity incidents. The L3 engineer will act as a senior escalation point, performing detailed threat analysis, handling complex incidents, and providing guidance to junior SOC team members. The ideal candidate will have deep expertise in incident response, threat hunting, and security monitoring tools, along with the ability to lead investigations and contribute to process improvements. Technology : QRadar , Demisto/XSOAR , Qualys, MITRE Framework Attack Methodology Skills & Knowledge Sound Cyber Security Principles and well versed in security domains of Endpoint , Network, Database, Cloud Security technologies like IPS, WAF, Firewall, Deception, Cloud Security, AV, EDR, . Conduct senior level log analysis, proactive monitoring, mitigation & response to network & security incidents. Triage security events and carry out incident response steps. Implement & Maintain Extensive Security Operation Policies and procedures documentation including AWS cloud Proactively Hunt & research potential malicious activity using tool like Cortex, Shodan, Qrdar etc. Identify Indicator of Compromise through static & dynamic analysis of commodity and 0-day malware Perform advanced security event detection and threat analysis for complex and/or escalated security events Operational Abilities Lead a team of L1 and L2 engineers in shift. Work balancing of tickets across the shifts. Ensure shift handover. Manage the Quality audits of the L1 and L2 offense analysis. Support the Project Manager with escalations and timely RCA of incidents. Training of L1 and L2 resources on latest attack vectors and log analysis. Work with the SIEM Engineering team to fine tune the use cases and content on the SIEM platform. Bring down the false positives to a manageable level. Manage the work pressure on the project and keep the team alert and manage their work life balance. Ensure timely preparation of daily/weekly/monthly reports. Desired qualifications Bachelor s degree in Computer Science, Cybersecurity, or related field, or equivalent experience. 5+ years of experience in security operations, with at least 2 years in an L3 or senior-level role. Strong hands-on experience in security monitoring, incident response, and threat hunting. Proficiency with SIEM tools (QRadar, Splunk, ArcSight, etc.), EDR solutions, and other security monitoring tools. Expertise in network security, malware analysis, intrusion detection, and digital forensics. Experience working with frameworks such as MITRE ATT&CK, NIST, and SANS Incident Response. Preferred Certifications Bachelors or Masters in a technical discipline Computer SciencebComputer Engineering / any equivalent bachelor s or Masters in Information Security Domain. Minimum of 5 years of relevant experience in SOC, out of which at least 2 years in CDR tool (File upload solution) like OPSWAT, Trendmicro. Advanced Certification in CDR tool. Certification in CEH / CCNA. Location and way of working Base location: Nagpur Professional is required to work from office

About this opportunity Handling Packet Core Network Operations and maintaining service availability for PCN nodes with proper work Focus for , support Hardware/software/configuration related issues, configuration of all Nodes pertaining to PCN domains and emergency handling/outage Support for PCN nodes/products/network! What you will do Ensure a smooth operation of the GSM/UMTS/LTE/VO-LTE specific Packet Core Network. Be part of a team specific PCN Network activities associated with Mobile GSM/UMTS/LTE/VO-LTE Network. Be responsible for Administrate PCN and Support Systems. Be responsible for planned Maintenance (Health Checks, Backups etc.) Be responsible for problem Escalations and Follow-ups (CSR). Be responsible for Performance Analysis & Investigation. Work with Customer, 3PP and Ericsson Departments. Ensure smooth and quality system/service handover from Project. Fix/find fault /RCA in configuration / hardware / software. You will bring Knowledge of GSM, SS7, Sigtran, TCP/IP, S1AP, RANAP, SCCP, SCTP, Iu-PS, BSSGP, GTP and Diameter protocol. Knowledge of Linux, Huawei packet core nodes SGSN, GGSN, SGW, PGW, MME and Ericsson Packet Core Nodes SGSN-MME & EPG-SSR, Gn/Gp DNS, ISP DNS, Wireshark, Redhat Linux, Packet Core domain/vendor specific certifications will be an additional advantage. A consistent record of success, with a minimum of 8 years on job hands-on experience of a large sized technical team in a customer service environment. Key Qualifications: Education: BE/B.Tech Minimum years of relevant experience: Min 10+ years What happens once you apply We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop. Primary country and city: India (IN) || Noida Job details: MS Core and Cloud Specialist Job Stage: Job Stage 6 Primary Recruiter: Shivani Sah Hiring Manager: Mohammad Raza

Kickstart or enhance career excellence by becoming a part of the BPMLinks family. Were always looking for talented professionals who share our passion and drive. QA Technical Analyst QA Technical Analyst Hitech City, Hyderabad Work from Office (EST) Job Summary: We are looking for a skilled and proactive Senior QA & Incident Management Engineer with at least 5 years of experience in software quality assurance, automation testing, and incident handling. The ideal candidate will have intermediate-level expertise in Kibana, Elasticsearch, and Selenium, along with a strong understanding of Incident Management and Root Cause Analysis (RCA). Required Skills: Strong understanding of Incident Management lifecycle and best practices. Must have knowledge of Kibana and Elasticsearch for log analysis and monitoring. Experience in conducting Root Cause Analysis and implementing preventive measures. Proficiency in QA methodologies, test case design, and defect tracking. Hands-on experience with Selenium WebDriver and automation frameworks. Excellent problem-solving and communication skills. . Max. file size: 40 MB.

BE/B.Tech/Post-Grad/ Graduate or Postgraduate in any other discipline 0-2 years of relevant experience. Candidates should be okay to work in rotational shifts. Good to have - Certifications - CSA (Certified SoC Analyst), CISM and CCSP, Certifications from Microsoft Azure Suite Candidates having SOC experience would be preferred Well versed in Microsoft productivity tools such as Word, PowerPoint and Excel An understanding of concepts of analytics and should be able to generate trends, drill downs, and various graphical representations Windows / Azure / AWS infrastructure knowledge will have added advantage Experience in Windows security tools like Defender for office, Defender for identity, Sentinel and other Microsoft security tools will have added advantage Excellent written and oral communication skills . Actively monitoring, analysing & escalating SIEM alerts based on correlation rules, Email protection alerts & malware analysis, Provide inputs for proactive content fine tuning & use case enablement, Active threat hunting on network flow, user behaviour & threat intelligence, Phishing email analysis for MFs, Raising incidents in Pastebin inte Should be familiar with Domain Knowledge (Cyber Security), Threat Hunting, SIEM- Azure Sentinel, SIEM - (RSA / Splunk / LogRhythm), Python Scripting, Windows Active Directory, Operating systems and servers. Ability to Triage and assignment Incident Handling. Ability to Follow Playbooks instructions- Incident Response Playbooks Ability to Comprehend Logs (HTTP, SMTP, Network) (Under guidance) Understand and imbibe current SOC process Perform quality assessment on SOC operations being performed as per existing process Record and deviations identified into tracking tool(s)/spreadsheets Perform follow-ups with respective error owners to mitigate process deviations Identify process deviations, Summarize and generate trends, patterns into process deviations / errors observed. Perform RCA into observed errors / trends and generate recommendations for process improvement Generate personnel specific recommendations for performance enhancement Contribute in overseeing quality assessment process for multiple SOC verticals In-line alignment with SOC operations for quick-detection / prevention of process deviations Support as QA touchpoint in critical cyber incidents to enhance quality of service Assessment of investigation report with assertions, evidences and recommended actions Communicate effectively and collaborate with teams in different geographie

Education and Work Experience Requirements: B. E/B. Tech Job Summary:We are seeking a highly skilled Application Monitoring Expert with deep experience in managing and optimizing monitoring for high-traffic e-commerce platforms using Site24x7. This role is critical to ensuring the performance, availability, and reliability of our digital storefronts, APIs, and backend systems. Key Responsibilities:Design and implement end-to-end monitoring strategies using Site24x7 for web, mobile, and API-based e-commerce applications. Configure synthetic transaction monitors to simulate key user journeys (e. g. , login, search, add to cart, checkout). Set up and fine-tune real-user monitoring (RUM) to capture customer experience metrics. Monitor application performance using APM Insight and integrate with backend services and databases. Collaborate with QA and development teams to identify stable element locators for scripting. Analyze alert trends, reduce false positives, and improve incident response times. Generate daily/weekly reports on uptime, performance, and SLA compliance. Act as the primary liaison with Site24x7 support for advanced troubleshooting and feature enhancements. Develop and maintain custom dashboards for business and technical stakeholders. Integrate Site24x7 with ITSM tools (e. g. , ServiceNow, Jira) for automated incident creation and tracking. Conduct regular audits of monitoring configurations to ensure completeness and accuracy. Lead root cause analysis (RCA) for major incidents and contribute to post-incident reviews. Provide training and documentation to internal teams on monitoring best practices. Participate in on-call rotations and support peak traffic events (e. g. , sales, product launches). Continuously evaluate and recommend improvements to monitoring strategy and tooling. Mandatory Skills: Proven experience with Site24x7 (mandatory). Selenium Scripting Strong understanding of application and infrastructure monitoring concepts. Experience with synthetic monitoring, real-user monitoring (RUM), and log analysis. Familiarity with cloud platforms (AWS, Azure, GCP) and hybrid environments. Mandatory certification (if Any): Site24x7 certification (if available). Selenium certification a strong value add, especially for synthetic transaction monitoring and automation. Azure Infrastructure Fundamentals certification beneficial for understanding and integrating monitoring with Azure environments. Good to have skills: Knowledge of scripting (Python, PowerShell, or Shell) for automation. Strong analytical and problem-solving skills. Excellent communication, interpersonal & presentation skills. Reliability, Ability to work under pressure and ability to be precise in communication are must.

Oversees QC activities, staff training, SOPs, calibrations, GLP compliance, audits, records, and lab investigations (OOS/OOT) and aligns QC goals with production and ensures lab standards (candidates having approval from Raj. FDA will be preferred).

Lead and facilitate the effort to instill a continuous improvement culture throughout the organization. Facilitate and lead assessment of current processes and standard work flow and identify process improvement opportunities utilizing organizational, analytical, Lean and Six sigma problem solving methodologies. Plan and facilitate the execution of various value stream mapping and improvement projects at site. Mentor OE associates and relevant site employees to apply continuous improvement tools and methodologies to clearly define the operations current state value streams, driving out waste, redundant / broken processes and improving overall process execution. Lead and help to align all resources in order to execute and implement the future state the high performance operational model. Facilitate and ensure deployment of / Lean Daily Management (LDM: Tier- 0, 1, 2 &3) / Leaders Standard Work throughout the factory to accelerate the performance in all the activities. Track and report performance on organizational objectives and drive productivity and quality score on a regular basis. Work closely with FTO GMO team to learn and share best practices and for implementing OpEx initiatives across the site. Monitor, track and get the financial benefits of projects on a monthly basis and report site Metrics / Balance Scorecard to the Leadership team. Facilitate site MRMs and problem solving. Facilitate the process to review financial and non-financial benefits and for the awards. Train YB’s / GB’s and mentor the projects at Site. Support for the Roll out the agreed Site OE Deployment Plan with regard to 5S, Autonomous Maintenance etc. Qualification Requirement : Education : B.Tech/ Diploma : Mechanical Preferred Exp in Maintenance 12+ Years in engineering exposure to TPM Primary working in Process maintenance , assets care, deep understanding of RCA, FMPA Preferred : FMCG (No chemical ), Ready to learn Pharma, Expertise in TPM A bit of exposure in projects management will be added advantages can also explore Beverage Industry with strong exposure in Packing Process Maintenance along with OE and TPM background.. Additional Information About the Department Global Manufacturing Organisation (GMO) At Dr. Reddy's Laboratories, we are dedicated to making a meaningful impact on global healthcare through precision manufacturing and innovation. With a legacy of excellence, we are a leading force in the pharmaceutical industry. We operate 19 state-of-the-art manufacturing plants across Hyderabad, Vizag, Baddi, Mexico, Shreveport, and Mirfield, comprising 8 OSD facilities, 3 Injectables facilities, and 8 API facilities. Benchmarking manufacturing processes and continuous operational excellence are at the core of our capability to deliver quality medicines to our patients in 66 countries. We manufacture a portfolio of complex APIs and 1,150+ drug master files across key therapy areas such as Oncology, Cardio-vascular, Central Nervous System and Anti-Diabetes. he World Economic Forum has recognised our largest manufacturing facility in Bachupally, Hyderabad, as part of its Global Lighthouse Network. We aspire to be the most efficient pharma operations in the world. Our productivity improvement and digitalisation efforts are key to staying competitive, meeting business imperatives, and meeting our ambitious ESG goals. Building such ‘factories of the future’ is integral to innovation and to build healthcare of the future. Benefits Offered At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs. The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself. Our Work Culture Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic. For more details, please visit our career website at https://careers.drreddys.com/#!/

Job Description We need someone who has the skills to call themselves a Leader. Someone with college or vocational school graduation as a qualification and has at least one 1 year of relevant Team Leader experience managing at least 10+ teammates while working in a customer support role within an outsourcing or similar company. We need someone with excellent verbal and written communication skills along with above-average technical know-how.

Daily review of inspection activities Monthly analysis of the supplier rejections Horizontal deployment of the implemented RCA Prepare plan for MSA/SPC activity and monitor accordingly Required Candidate profile DME/BE-Mechanical with 5+ years of experience in quality dept Knowledge of 7 QC tools, FMEA, MSA, SPC, RCA, 5S Knowledge of manufacturing processes, defects

Job Description Role & responsibilities Imagine yourself going to work with one thing on your mind: to provide the best customer experience to your clients. As you look at your tasks for the day, you should be able to drive the performance of teammates in order for them to continuously hit their goals. You must be able to coach and manage the teammates under your supervision and act as a bridge between your teammates and the other departments. Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility. A critical part of the role is to be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses - so you can offer solutions to help them improve and grow. Through that, your team will be ab to deliver a superior customer experience - which is the main thrust of your department. You must be adept at creating reports of your teams performance and documenting feedback from your client. You must be able to effectively manage issues that mig arise (including HR related ones); not to mention, being creative in terms of thinking of solutions; and acting as the liaison between management and your team. So, do you have what it takes to be a Team Leader Requirements: So, what are we looking for We need someone who has the skills to call themselves a Leader. Someone with college or vocational school graduation as a qualification and has at least one (1) ye of relevant Team Leader experience managing at least 10+ teammates while working in a customer support role within an outsourcing or similar company. We need someone with excellent verbal and written communication skills along with above-average technical know-how. If you have previous experience working on the phone, email and live chat customer support roles, then that's a plus in your favor. If you're familiar with E-Commerce, Customer service, or any other tools; flexible and willing to work different shifts - we definitely want to talk to yo If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Your role Perform root cause analysis (RCA) for recurring incidents and major problems. Coordinate with technical teams to identify and implement permanent fixes. Maintain the Known Error Database (KEDB) and Problem Records in ITSM tools (e.g., ServiceNow, BMC Remedy). Conduct trend analysis to proactively identify potential problems. Facilitate problem review meetings and document post-incident reports. Ensure timely closure of problem records and adherence to SLAs. Collaborate with Incident, Change, and Configuration Management teams. Your profile 4-12 years experience as Problem manager Strong understanding of ITIL framework, especially Problem and Incident Management. Experience with ITSM tools like ServiceNow, BMC Remedy, or Cherwell. Analytical mindset with experience in RCA techniques (5 Whys, Fishbone, etc.). Good communication and stakeholder management skills. What will you love working at Capgemini Capgemini emphasizes ITIL-based service management practices, ensuring structured, efficient, and customer-focused service delivery. This is ideal for professionals who want to deepen their expertise in ITSM, incident/problem/change management, and service delivery governance. Would be working in cutting-edge cloud IT infra technology with high performance capability team Career Growth & Global Exposure Focus on Innovation, Cloud, Security & AutomationInclusive Culture & Strong Support System

Operations / Lean / TPM/ WCM,Lean Certified / Six Sigma Black Belt, roll out/execution lean systems & tools like VSM, 5S, Kaizen, SMED ,FMEA, POKA YOKE, TIMWOODS ,RCA, Six sigma project, cost control, cost reduction, inventory control, MINITAB, TPM

Overview JOB IDENTIFICATION APTEAN JOB TABLE: Cloud ERP Infrastructure & Operations APTEAN JOB LEVEL: F APTEAN JOB TITLE: Manager, SRE REPORTS TO Full line: Soundar Arunachallam Dotted Line: GENERAL JOB SUMMARY We are seeking an experienced and hands-on Cloud Infrastructure & Operations Manager to lead a team of 15 engineers responsible for managing the infrastructure layer of multi-tenant, cloud-hosted ERP products The role covers platform reliability, product upgrades, cloud security, incident and preventive maintenance, disaster recovery, and compliance audits This position also acts as a stage-gate for all production deployments, ensuring release readiness, rollback capability, and platform stability SCOPE ORGANIZATION (Indicate the job positions reporting to this role) Full Line: Job (# of positions): 1 Dotted Line: Job (# of positions): 1 PRINCIPAL DUTIES AND RESPONSIBILITIES Area Responsibilities Cloud Infrastructure Oversight Oversee provisioning, monitoring, and scaling of cloud environments (primarily Azure) for ERP products Ensure optimal performance, cost control, and platform stability SaaS Product Operations Own product environment availability (Dev, UAT, Prod), plan platform upgrades, apply security patches, and manage certificates and access Incident Management Lead incident response for outages and degradation Perform RCA, document learnings, and implement post-mortem action items Preventive Maintenance Define and execute regular health checks, patching schedules, environment cleanups, and alert tuning Disaster Recovery Planning Develop and test DR/BCP plans Ensure business continuity across all cloud-hosted environments Security & Compliance Lead infrastructure-level compliance activities for SOC 2, ISO 27001, and secure deployment pipelines Coordinate with infosec and audit teams Production Deployment Stage-Gate Review and approve all deployment tickets Validate readiness, rollback strategy, and impact analysis before production cutover Team Leadership Lead, coach, and upskill a team of cloud and DevOps engineers Foster a learning culture aligned with platform reliability and innovation JOB SPECIFICATIONS Education (Indicate the minimum level of education necessary for this position Check all that apply and indicate specific degree as applicable to the side (e-g , Bachelors in Computer Science) Required Preferred Degree/Certification ?? ?? Bachelors degree ?? ?? Masters degree ?? ?? Ph D ?? ?? J D (law) ?? ?? Certification: ?? ?? Registration: ?? ?? Licensure: ?? ?? Other: Work Experience ???? Required Skills and Qualifications: E 10+ years of experience in Cloud Infrastructure / SaaS Operations 3+ years managing teams in a cloud product environment (preferably multi-tenant SaaS) Strong hands-on knowledge of Azure (VMs, PaaS, Networking, Monitoring, Identity) Experience with ERP platforms (SAP Cloud, Infor, Oracle Cloud, or custom-built ERP solutions) Good grasp of DevOps practices, CI/CD pipelines, infrastructure as code (IaC) Familiarity with SOC 2, ISO 27001, and data privacy compliance ITIL or SRE certification preferred ???? Skills Matrix (Manager-Level & Team Needs) Skill Category Skill/Tool Manager Level Team Required Cloud Platform Azure (App Services, VM, Networking, Storage, Defender) Advanced ?? ERP Infra Multi-tenant ERP hosting, Cloud DB tuning, PaaS scaling Advanced ?? DevOps CI/CD (Azure DevOps, GitHub Actions), Automation Intermediate ?? IaC Terraform / Bicep / ARM Templates Intermediate ?? Monitoring & Logging Azure Monitor, Application Insights, Log Analytics Advanced ?? Incident Management ITIL, On-call Runbooks, RCA Writing Expert ?? Preventive Ops Scheduled health checks, capacity management Expert ?? Security & Access IAM, Azure AD, Role-based Access, Secret Rotation Advanced ?? Disaster Recovery DR Drills, Geo-Redundancy, RTO/RPO Advanced ?? Audit & Compliance SOC 2, ISO 27001, Risk Registers Advanced ?? Release Stage-Gate Deployment approvals, Go/No-go criteria Expert ?? Collaboration Working with Product, Security, Dev teams Expert ?? Tools Azure DevOps, Jira, ServiceNow, Salesforce (case mgmt ) Intermediate ?? Leadership People development, Shift planning, Mentoring Expert ?? Shift Details: Required to work in shift:Yes If Yes Shift Timing- DISCLAIMER The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job

Key Responsibilities: Knowledge: Understanding of the process, evaluation & feedback, reporting and analysis Establish controls on Transaction Processing aiming for a Zero Defect Output Report and Publish Transaction Quality Metrics Provide Feedback and suggestions for improvement Error Analysis and Root Cause Analysis for process deviations Adherence & record maintenance to Internal and External QMS Audit Requirements Continuous Focus and Drive to meet and exceed SLAs Drive Organization Level Quality Initiatives Responsible for reviewing and tracking the progress on the action plans shared by the internal teams and highlighting deviations Responsible for carrying out improvement projects on the areas identified as improvement areas on monthly basis Participate/lead in client/internal calibration sessions Candidates with prior chat handling experience would be preferred The candidate should have excellent problem-solving capabilities and lateral thinking skills The candidate should be proficient in excel and power point Willingness to work in 24 X 7 work environment Analytical bent of mind having Knowledge of seven Quality tools. Applicants Specifications & Qualification: Education Any Graduate can apply. Experience: Minimum 1.6 year of experience as Quality Associate with overall 2 to 3 years of experience managing Non Voice Process.

'Seeking a Support Project Specialist/Engineer with a strong understanding and 2+ years experience in support projects. Handling and resolving incidents within the defined SLA and KPI framework. Utilizing sound knowledge of KPIs and SLAs to drive performance and ensure service delivery excellence. Experience in automating processes to improve efficiency and effectiveness. Actively running Weekly Service Reviews (WSR) to monitor and enhance project performance. Conducting daily standups to ensure effective communication and coordination within the project team. Demonstrating testing experience to ensure the quality and reliability of project deliverables. Working on Root Cause Analysis (RCA) to identify and address underlying issues. Running escalation calls to address critical project issues and ensure timely resolution. Ready to leane Salesforce & undergo with certifications.

As the Plant Product Engineering leader at Nashik Plant (Engine & genset), your primary responsibilities will include supporting S&OP Proto Execution, providing support for Current Products, managing Engineering Change, resolving Customer complaints and Field issues, addressing Proto issues and conducting Root Cause Analysis (RCA). You will also serve as the Single Point of Contact (SPOC) for new product introductions at the plant. The ideal candidate for this role should have a solid background in engine & genset design and development, particularly in product engineering involving controls and electrical systems. Strong problem-solving skills and experience with RCA methodologies are essential, as well as proficiency in 6-Sigma tools. Effective communication and presentation abilities are required, along with experience in Project Management and demonstrated Leadership skills to influence and drive cross-functional teams towards success.,

You will be joining the Quality team at Konecranes, focusing on Quality Management in the manufacturing and service industry. Your responsibilities will include managing Quality at the Distribution Centre, covering Inbound & Supplier quality, NC management, HSEQ Documentation & Audits. Your main duties will involve incoming and supplier end inspections, verification of supplier documents, preparation of QAP/ITP, and ensuring compliance with ISO standards and corporate guidelines for HSEQ Systems. You will also be responsible for monitoring internal HSEQ KPIs, Procedures, handling rejection analysis, supplier rating, and providing support to improve supplier quality performance. Other tasks include Quality MIS, material inward and transfer in SAP, and NC Handling. To qualify for this role, you should have a Degree/Diploma in mechanical engineering or equivalent with 8 to 10 years of experience in QA/QC/SQA. Essential skills include knowledge of casting, forging, fabrication & machined components, understanding of manufacturing processes and standards, ability to read mechanical and electrical drawings, hands-on experience in preparation of QAP, RCA, and 8D. Familiarity with NDT techniques like UT, LPT, RT interpretation, and knowledge of Systems like SAP/Sible are preferred. Experience in the crane industry, material handling systems, or machine manufacturing is a plus, along with knowledge of ISO standards. This position offers the opportunity to work with the Parts Distribution Centre of Konecranes and Demag Pvt Ltd., supporting after-sales service and modernization business units. You will have exposure to advanced technology in material movement safety and various product commodities. There are also internal growth opportunities available for enhancing your competencies in the respective job domain. If you are interested in this role, please submit your CV via the Apply now button by the specified date. Early applications are appreciated as interviews will be conducted continuously until a suitable candidate is selected. For any queries, you can contact the recruiting manager or recruiter using the provided contact information. Konecranes is a global leader in material handling solutions, committed to providing a safe, productive, and sustainable environment. We prioritize fairness and a discrimination-free workplace for all employees and job applicants.,