1678 Rca Jobs - Page 5

Job Description Summary As a Lead Control System Application Engineer you will report to the Control System Application Manager. The successful candidate will be part of a highly motivated and dynamic team of engineers working on the design of Control and Protection functions for LCC and VSC HVDC schemes. The development of such Control system is technically challenging and involves a variety of engineering disciplines contribution through teamwork and an innovative approach. As a Lead Control Systems Application Engineer you will be expected to study and mentor others on the existing designs of specified project and functionalities in MATLAB/Simulink and transfer them to the PSCAD simulation environment across the full delivery process life cycle including but not limited to plant model design and maintenance verification model in MATLAB creating test harness for conversion writing model guides and evaluating models in PSCAD. Job Description Essential Responsibilities Support the business Tendering Operations Contractual and After Sales needs regarding: Defining control system requirements. Accountable for preparing the responses to technical queries from clients and solving customer issues. HVDC System in electromagnetic transient tools like PSCAD EMTP-RV etc. Plant modelling in various simulation tools (MATLAB PSCAD etc) and its verification. Dynamic Performance Studies (DPS) and other design studies using both offline and online simulation tools Control and protection parameters tuning to meet grid stability criteria specified in customer technical specifications. Conversion of MATLAB Simulink algorithms to PSCAD models Technical accountability as a technical leader in engineering design reviews identifying potential project risks and technical weaknesses and proposing safe reliable and compliant solutions Understand the key milestones in a project plan their financial impact and ensuring the technical risks are understood and mitigated in accordance with the plan to meet on time project delivery. Ensure that project plans contain the necessary activities and studies required to meet the requirements of the customer and the proposed technical solution. Support improvements to existing algorithm/strategies for power fault recovery or instability issues during DPS studies Mentor others on development of new strategies for control protection and sequencing (start-up/shut down sequence) to meet customer technical specifications if required Proposing and leading continual improvement activities for improving the effectiveness and efficiency of control application team through the introduction of tools methods and process improvements. Support a standard product methodology mindset seek opportunities to re-use solutions improve quality and reliability whilst reducing the delivery timeline and associated costs Promote collaboration between all projects and ensure Return of Experience is incorporated Qualifications / Essential Requirements Engineering degree or equivalent including power systems and power electronics subjects or proven equivalent knowledge and experience in HVDC business Strong sense of urgency and ability to identify and manage technical risks Strong written and verbal communication skills experienced in creating and presenting technical reports and responding to clients technical questions Ability to understand and communicate customer requirements ownership of technical discussions with customers and capable of developing client relationships. Competent on functional characteristics of power systems and understand the interactions between AC and HVDC systems. Knowledge of HVDC Control Protection and Sequencing strategy Experience in PSCAD and MATLAB-SIMULINK simulation tools Able to work to deadlines under pressure whilst maintaining the safety quality and engineering integrity of the solution Must be flexible with working hours and willing to travel in order to support projects globally Desired characteristics: Process improvement or RCA experience or certification Experienced in technical leadership Experience working in HVDC industry Ability to define requirements and ensure they adhere to best practice Additional Information Relocation Assistance Provided: Yes

About The Role About Angel One : Angel One is one of India s fastest growing fin-techs, on a bold mission to make investing simple, smart, and inclusive for every Indian. With over 3+ crore clients, we re building at scale and building for impact. Our Super App helps clients manage their investments, trade seamlessly, and access financial tools tailored to their goals. We are working to build personalized financial journeys for our clients, powered by new-age tech, AI, Machine Learning and Data Science. We re a builder s company at heart. You ll have the space to experiment, the freedom to move with velocity, and the mandate to make bold, user-first decisions every single day. The vibe? Think less hierarchy, more momentum. Everyone s got a seat at the table and a shot to build something that lasts. Be part of a team that s moving fast, thinking big, and building for the next billion. Why You ll Love Working at Angel One! Ranked Top 20 Companies to Work in India: We re proud to be recognized as one of the best workplaces, certified for 9 consecutive years. Innovation Runs Deep: From AI to real-time data infra, you ll work on tech that s ahead of the curve and solve problems that truly matter. Build India s #1 Fintech Platform: We re not just disrupting finance we re shaping how the next billion Indians access wealth. Own It. Drive It. Scale It: You ll have the freedom to lead, the resources to build, and the opportunity to leave your mark. Job Title: Product Support Executive Location: Bangalore What you will do: M anage internal and external issue tracking systems, including ticket creation, escalation, and conducting basic Root Cause Analysis (RCA) to identify underlying problems. Perform competitive benchmarking of new and emerging competitors to identify market trends, strengths, and weaknesses. Oversee post-onboarding vendor management, ensuring smooth operations, adherence to agreements, and addressing any ongoing issues. Conduct basic data analysis using Microsoft Excel and SQL to support operational decision-making and reporting. Coordinate closely with the Operations team to facilitate and ensure compliance with internal and external audit requirements. Develop and maintain comprehensive documentation for operational processes, procedures, and systems. Who You Are: Proficiency in Microsoft Excel for data manipulation and analysis; basic SQL querying skills. Experience of liaising effectively with various internal teams (e.g., Operations, Compliance, Product). Excellent written and verbal communication skills, with a keen eye for detail in documentation. Familiarity with Angle one and other popular broking platforms. Ability to work independently and as part of a team in a fast-paced environment. What s in it for You? Flexible work model: Whether you re remote, hybrid, or in-office, we trust you to work where you thrive and deliver with impact. Empowered Growth: We invest in your growth and empower you to explore your full potential. Exceptional Benefits: Our comprehensive benefits package includes health insurance, wellness programs, learning & development opportunities, and more. For a deeper dive into our company culture and vision, explore our Company Deck. At Angel One, our thriving culture is rooted in Diversity, Equity, and Inclusion (DEI). As an Equal opportunity employer, we wholeheartedly welcome people from all backgrounds irrespective of caste, religion, gender, marital status, sexuality, disability, class or age to be part of our team. We believe that everyone s unique experiences and viewpoints make us stronger together. Come and be a part of #OneSpace*, where your individuality is celebrated and embraced.

EDUCATION & EXPERIENCE : - A professional degree in Computer Science from a reputable institution, backed by a consistent academic record. - A knack for problem-solving, data structures, and algorithms. - Proficiency in ElasticSearch. - 4+ years of hands-on development experience, primarily in building products for large enterprises. - Exceptional communication skills. - Mastery in Java programming; familiarity with Python is a plus.- Experience with Spring Boot. - Practical knowledge of one or more cloud-based technologies (e.g., ElasticSearch, Storm, Hazelcast, MongoDB, Ceph, Kafka) is highly desirable. - Expertise in building concurrent and/or parallelized, highly performant scalable applications. - A track record of identifying and addressing complex issues in scalable deployments. - Exposure to Service-Oriented Architecture (SOA) and Test-Driven Development (TDD) is an added advantage. ROLES & RESPONSIBILITIES : - Dive deep into technical aspects (Analysis, Design & Implementation) as required. - Take complete ownership of features within the product. - Engage in debates and detailed discussions about functional and non-functional requirements with our Product Management team. - Collaborate with the team to design solutions, seeking stakeholder input before implementation. - Create essential artifacts such as functional specifications and detailed designs for your assigned features. - Implement intricate features with an unwavering commitment to quality, following the Test- Driven Development (TDD) process. - Maintain open lines of communication, promptly reporting risks and progress to your supervising manager. - Share your expertise and mentor team members. - Provide support by troubleshooting and creating Root Cause Analysis (RCA) for production issues, subsequently working on short-term and long-term solutions.

Understand the requirements quickly, architect and design test strategies, provide effort estimations as inputs to SOWs using best QA practices, peer review and take it all the way to production releases while collaborating with development engineers, stakeholders and the build/release team. Use of collaborative tools like Confluence wiki, JIRA Participate in problem solving and providing RCA with business tester, ORMB product team Provide assistance to ORMB solution architect in business configuration in ORMB Provide assistance to customer for creating SR with product team with proper analysis. Co-ordination with product team, managed services team for release management, Patch deployment. Support in stabilizing production billing runs. Lead the Parallel run execution where legacy system or old ORMB version results will compared with latest ORMB version. Lead the scope, testing, configuration discussion with customer s team, partner team Plan and Conduct the internal trainings, Train the training session. Participate and Lead internal initiative for creating consulting accelerators, re-usable assets, configurations. Work with product team to explain functional gaps. Provide test requirements and recommendations for product quality and testability.. Test Planning, Test Design, Test Execution and Defect Reporting & Tracking. Understand the requirements quickly, architect and design test strategies, provide effort estimations as inputs to SOWs using best QA practices, peer review and take it all the way to production releases while collaborating with development engineers, stakeholders and the build/release team. Use of collaborative tools like Confluence wiki, JIRA Participate in problem solving and providing RCA with business tester, ORMB product team Provide assistance to ORMB solution architect in business configuration in ORMB Provide assistance to customer for creating SR with product team with proper analysis. Co-ordination with product team, managed services team for release management, Patch deployment. Support in stabilizing production billing runs. Lead the Parallel run execution where legacy system or old ORMB version results will compared with latest ORMB version. Lead the scope, testing, configuration discussion with customer s team, partner team Plan and Conduct the internal trainings, Train the training session. Participate and Lead internal initiative for creating consulting accelerators, re-usable assets, configurations. Work with product team to explain functional gaps. Provide test requirements and recommendations for product quality and testability.. Test Planning, Test Design, Test Execution and Defect Reporting & Tracking.

Are you passionate about quality and obsessed with perfection? Do you have what it takes to lead a team of 10+ quality champions , elevate standards, and ensure zero-defect delivery in a fast-paced electrical panel manufacturing environment? If yes, we want you on our team! Job Location: Bhiwandi, District: Thane, Maharashtra Key Responsibilities: Lead and manage the entire Quality function , including in-process, final inspection, testing, and documentation. Develop and enforce quality assurance systems to ensure consistent product standards for LT/HT panels, control panels, etc. Drive root cause analysis (RCA), CAPA , and continuous improvement initiatives using tools like 5 Whys, 8D, Pareto, etc. Ensure compliance with ISO 9001, IEC, BIS, and other relevant standards . Plan and execute internal and external audits , prepare QMS documentation, and conduct quality training for team members. Coordinate closely with the design, production, and customer service teams to ensure first-time-right delivery . Review and analyze quality reports, NCRs, customer feedback, and take corrective and preventive actions. Maintain calibration records, inspection logs, and develop inspection test plans (ITPs). Lead, mentor, and motivate a team of 10+ quality engineers and inspectors to deliver consistent excellence. Preferred candidate profile Minimum 10 years of experience in Quality Management, preferably in electrical panel manufacturing (LV/MV/HT panels). Strong understanding of electrical drawings, testing protocols, IEC standards , and fabrication processes. Proven leadership skills with the ability to drive performance through team engagement and accountability. Proficient in quality tools, documentation practices , and use of measuring instruments. Strong verbal and written communication skills. Confident to lead audits and represent company quality to clients. Send your updated CV to ashishb@technocrafts.net Or WhatsApp us on: +91 9820719199

Job Description Summary The successful candidate(s) will be a Senior Materials Engineer for nondestructive testing and evaluation technologies for Wind Turbine products. Job Description Roles and Responsibilities Maintain material and special process specifications for nondestructive test methods and procedures. Work with suppliers to interpret specifications/standards and optimize production methods/techniques. Review supplier and service provider NDT procedures and techniques to ensure compliance with codes standards and specifications. Service projects support NDT process development for field inspection and validation. Interface with services teams and 3rd parties to develop field procedures. Work with RCA teams suppliers 3rd parties and field teams to establish requirements (equipment and processes) for inspection. Drive conversations between sourcing engineering and suppliers to optimize NDT (cost/benefit trade-offs). Identify and implement opportunities for process improvements and standard work. Identify technology development opportunities for growth and investment. Provide engineering estimation of NDT examination performance for factory and in-service test conditions. Required Qualifications Minimum of a BS degree in relevant Science or Engineering field (Materials Physics Mathematics Mechanical). Minimum 7 years experience with non-destructive test methods and procedures. Minimum 10 years engineering experience. Fluency in English Ability and availability to travel (international and domestic) as needed (more than 30%) Desired Characteristics Strong verbal and written communication skills. Hands on experience with NDT methods for volumetric (UT) and surface (MPI PT) inspection. Proficiency in common NDT methods for metals. Good understanding of other acoustic and electromagnetic test methods. Familiarity with casting forging welding and joining material processes. Additional Information Relocation Assistance Provided: Yes

Deployment & Code Migration Performance Tuning & Optimization Security & Compliance Metadata Management Patch Management & Version Upgrades Installation and configuration of Informatica versions, QA, Production, and Disaster Recovery

As a Protection Engineer, you will be responsible for providing support in various areas including engineering review, testing, FAT, and commissioning. You will possess knowledge of protection setting calculation, scheme, and configuration of various relays and BCU. Your role will involve assisting in RCA, FMEA, and diagnosis of CRP-SAS-Communication systems. Additionally, you will play a key role in coordinating control and protection related issues on a day-to-day basis. Your support will be crucial in testing, commissioning, and addressing O&M issues in real-time. You will be required to review protection schemes, settings, configurations, and requirements during the engineering design and commissioning stages. Furthermore, you will be involved in monitoring and reviewing periodic testing of control and protection systems. Your responsibilities will also include maintaining databases and records with analytics for substation equipment, protection systems, SAS, and communication across all stations and CCR. You will be tasked with conducting protection audits of all substations, optimizing inventory, and ensuring adherence to quality assurance, safety, and environmental standards. An understanding of electrical EHV substations, transmission lines, power plants, related equipment, and auxiliaries will be essential for this role. Given the nature of the job, you will need to travel frequently to site locations as required. It will also be part of your responsibilities to maintain databases for system and equipment data, occurrences, and tripping events. Daily monitoring of substation events, occurrence analysis, reporting, and troubleshooting will be integral to your duties. In terms of qualifications, you should hold a BE/B.Tech degree in Electrical Engineering and have 4 to 10 years of relevant experience in the field.,

Role Information Quality Analyst Service Desk Role Designation Quality Analyst Position Summary • Conduct process audits, deploy designed processes, analyze and report performance on quality • Support and implement de-risking plans for the process • Share and document best practices • Conduct RCAs on transaction monitoring to create action plans to reduce errors and improve service delivery • Monitor transactions and calls for compliance and highlight any failures to the team concerned • Provide feedback to the agents, based on the findings of the monitoring • Participate in calibration processes with clients Required skill set Technical Skills - • General support knowledge of Operating systems across various platforms, general productivity applications like MS outlook, MS excel, Lotus Notes etc. • Awareness of the concepts of computer and mobile hardware (Specific to L1) • Ability/having experience on reporting including on tools like Avaya/Cisco • Desired/Preferred skills - Yellow Belt \ Green Belt certified. Experience in successfully completing six sigma projects in a similar environment • Experienced in process excellence, operational excellence and transactional quality • Willingness to work on multiple projects and also periodically set and achieve stretch goals General Skills - • Exceptional verbal and written communications • Strong decision making and analytical ability • Able to negotiate, good presentation skills and Client Interfacing Job duties and responsibilities • Collect, collate and analyze performance data on quality • Conduct process audits, identify gaps in execution process steps, and provide feedback to agents / TLs • Highlight key areas of improvement and prepare action plans specific to each area • Create huddle packs based on the RCAs completed • Create and implement sampling plan, conduct calibration session and feedback session • Initiate/Participate in calibration sessions with the Client and provide RCA for weak performances • Creating awareness by training and bringing visibility to Risk quality initiatives in the engagement • Collect and analyze customer complaints and escalations. Report and act on the corrective actions for all the complaints and escalations • Report and track implementation of corrective actions to ensure process continuity and stability • Ensure the knowledge data base is up to date and conduct regular floor audits to measure awareness • Focus on adherence to compliance in transaction monitoring and highlight failures to stake holders • Identify, initiate and own sig sigma and lean projects to improve metrics, drive behaviors and reduce costs Education and other requirement • Graduate with Minimum 2 years of relevant experience (i.e L1 helpdesk / tech support process) including at least one year as a quality auditor • Willingness to work in rotational shifts # IMMEDIATE JOINERS PREFERED OR NOTICE WITH MAX OF 30 DAYS . KINDLY MAIL CV - AND WRITE ON SUBJECT -- QA- PUNE - SERVICE DESK

Role Designation MIS Analyst Position Summary Able to effectively analyze and report on all aspects of day-to-day operations Ability to download, collate, analyze, pull up trends and highlight key performance metrics. Reports have to be daily, weekly, monthly and quarterly Detailed reporting with sub-metric drill downs and also summary dashboards have to be published Trend analysis to be done and data for various time periods readily available Reports to be generated and published at specific and pre-determined times and days Required skill set Minimum experience of 2 years with 12-18 months of relevant experience in similar role Working knowledge of multi-user computer systems, applications, and equipment along with work force management tools and techniques Excellent knowledge of MS Office Good written and verbal communication skills, including experience communicating technical information to non-technical staff Good analytical and communication skills Experience in usage of reporting tools like Avaya/Cisco Job duties and responsibilities RCAs on daily, weekly, monthly and quarterly basis Data preservation in an appropriate and easily accessible format Report generation as agreed with the clients and operations Create governance around timelines for report generation and publication and adhere them Education and other requirement Graduate Willingness to work in rotational shifts # KINDLY MAIL YOUR RESUME ONLY IF YOU MAY JOIN WITH A NOTICE PERIOD OF 30 DAYS WITH YOU EXISITING CO OR YOU ARE AN IMMEDIATE JOINER . MAIL CV WITH SUBJECT AS -- MIS - PUNE NO PLACEMENT CHARGES

Sales - SAAS Sales & Tech Sales exp with full time MBA – Sales from Tier 1 or 2 B schools Sales Strategies Sales Insights to be provided to Sales representative SAAS Sales, Customer Success, Customer Relationship Management Infosys, TCS, HCL Pre Sales and Post Sales – Envolvement, Solutioning Sales Enablement, Analysis, Research Excellent Communication Skills

Implement AO Policy, track compliance, record daily MoM, schedule & ensure Gemba Walks, track observations & actions, analyze breakdowns, review KPIs & OEE losses, execute PM plans, update SOP, track AO metrics, and finalize monthly AO scorecard Perks and benefits Transport facilities

About Saviynt: Saviynt is a leader in intelligent identity and access governance solutions. Our cloud-native platform provides a unified approach to securing applications, data, and infrastructure across hybrid IT environments. We empower our customers to scale fearlessly and securely, a principle that extends to our own team. Role Overview: We are seeking an experienced and technically astute Supportability Manager Product Support Engineering. This critical role serves as the primary interface between our customer-facing Product Support teams and our Engineering/Product teams. The position demands a blend of deep technical analysis, strong cross-functional collaboration, and customer empathy. You will lead a team of supportability engineers with extensive domain knowledge, who are responsible for root cause analysis, reproducing complex issues, and providing crucial insights to Engineering and Product teams for sustainable fixes and product enhancements WHAT YOU WILL BE DOING Lead the supportability function, managing escalated technical issues that require in-depth analysis and reporting. Bridge the gap between Technical Product Support (L1 L3) and Engineering/Product, ensuring a timely, accurate, and complete information flow Take ownership of Root Cause Analysis (RCA) and post-mortem reports for complex customer issues and escalations. Collaborate with Engineering to influence bug prioritization, technical debt resolution, and product enhancements based on customer pain points. Maintain a robust feedback loop with Product Management, highlighting recurring issues and advocating for roadmap adjustments. Ensure a consistent process for the reproduction, debugging, and documentation of critical issues, facilitating knowledge transfer to both Support and Engineering teams. Recruit , mentor, and manage a high-performing supportability team with strong technical acumen across Saviynts modules (IGA, PAM, CPAM, Application Access Governance, etc.) Define and monitor key metrics for case handling, resolution time, and inter-team hand-offs. Contribute to automation and tooling initiatives aimed at improving productivity and reducing Mean Time To Resolution (MTTR). Serve as the escalation point for high-severity or sensitive cases, working directly with Customer Support Leadership and Engineering stakeholders. WHAT YOU BRING 10+ years of experience in Technical Support, Product Engineering, or similar customer-facing technical roles, with a preference for experience in SaaS, Identity Governance, or Cybersecurity domains . Strong understanding of Saviynt architecture or comparable IGA/PAM platforms.Proven experience managing or leading technical teams focused on supportability or sustaining engineering. Exposure to enterprise customer environments (cloud, hybrid, on-prem) and the ability to navigate complex architectures. Understanding of debugging, log analysis, performance troubleshooting, and root cause identification. Excellent communication skills for engaging with internal stakeholders, including Engineering, Product Managers, Support teams, and Customers. Demonstrated ability to effectively manage priorities across multiple high-impact issues under pressure. Experience with tools such as JIRA, Confluence, Splunk, Datadog, and Postman is a plus. Bachelor s degree in Computer Science, Engineering, or a related technical field. A Master s degree is preferred Work Model This is a Hybrid role, requiring a minimum of 3 days per week in the office (Bangalore office). Flexibility for occasional extended hours during critical customer escalations or product releases Why Join Us Regards, Primula

Please register your details using this link: https://forms.office.com/r/V1Yv55UTpK Walk-in Details: Date: 2nd August 2025, SATURDAY Walk in Time : 9.00 AM - 2.00 PM Venue : will be shared closer to the date of the drive What is the Opportunity? Reporting to the Senior Manager, Cloud Support, the Cloud Support Analyst II will collaborate with end users and business stakeholders to identify, troubleshoot, and resolve system and data issues. The Cloud Support Analyst will also be tasked with identifying and/or implementing improvements to our financial systems in order to streamline business processes. They will be responsible for working closely with our vendor partners on implementations and enhancements, or when troubleshooting issues. Mode of work: In Office What will you do? Experience with process methodologies Solid understanding of business concepts and issues Ability to collaborate within a team and cross-functional team environment Ability to manage assigned engagement Professional presence with the ability to quickly establish personal credibility and demonstrate expertise. Ability to work in office setting Fast paced environment with tight deadlines Support offshore hours / multiple time zone What do you need to succeed? Post-secondary education in information management, computer science, or related field of study. Experience supporting enterprise systems, preferably cloud based systems in Azure, AWS, GCP, etc. Experience in databases and able to leverage your strong SQL skills as part of your investigation techniques for issue resolution and fixes. Experience in databases and able to leverage your strong SQL skills as part of your investigation techniques for issue resolution and fixes Certification(s) in Cloud Technologies Knowledge in Java or any other programming languages Experience in automation of repeatable processes

We are looking for a detail-oriented Quality Analyst with 23 years of experience in call monitoring, quality evaluation, and performance improvement Roles and Responsibilities : Conduct phone call assessments for language, product and process for the sales agents Conduct one on one and documented feedback sessions with the sales agents Create action plans for sales agents based on the assessments Conduct training classes on the process to ensure sales agents follow the company requirements while on a call Prior experience in conducting RCAs for customer escalations Coordinate and conduct meetings with the Quality team Conduct training for the Quality team to ensure the team is on the same page Conduct calibrations for the Quality team to ensure minimal variation in Quality scores Projects handled as part of the Quality Team Process Work flow and Quality Check Manual Charted out the workflow to define each step of the process and created quality checks to ensure accurate documentation of the sales agents Call Scripts Created call scripts for sales agents based on the best practise methods to ensure the information provided to the customers are accurate and per the company standards Quality Form Design Created the quality form to capture the assessments of the Quality analysts Customer Satisfaction Improvement Increased RCAs on DSAT rated services to narrow down the areas that required improvement from the sales agents Insights shared with the training teams to ensure all agents are aware and updated on the requirements to avoid unhappy customers Interdepartmental Calibrations Coordinate and schedule product and process calibrations with the Sales and Quality Teams Calibration reports were used to ensure all teams were on equal understanding about the product and the process Why is this a great opportunity for the right candidate : Experienced founding team Great set of peers to work with Right to win The founding team knows the business & its secrets inside out We are starting with a significant head start and a precise plan of action Barriers to entry This is a specialized play with natural barriers to entry, allowing for significant value creation for all equity holders Backed by marquee global investors Exposure to all aspects of company building exposure to investors, fund-raising, decision making, building the team & culture All of the above perks of joining a high potential company very early, along with a competitive market salary Everyone at Leap is entrepreneurial, moves fast and operates with extreme ownership There is minimal management and extreme autonomy If the above defines you, you will fit in snugly What is Leap Leap is a global student mobility platform that empowers studentsaspirations for a global career and education We have built this and this and this We work at the exciting intersection of fintech & edtech And we love that we succeed as a business while powering the dreams of talented students! How far along are we We are the leaders in our space by a mile! We are backed by Sequoia, Jungle Ventures, Owl Ventures & Harvard! Read the latest fundraise news here Who are we as people We have a lean, rockstar team We have come this far with a lean team because we love to increase the talent density with every new member we add Yes, we are more picky than the usual company We hire slowly and deliberately What will you be doing We are now building our leadership team and would love to engage This is a great time to join the rocketship and participate in the upside - Broadly, You will have tearing-your-hair level complex & challenging problems to solve With massive upside if you solve them In a super fast paced environment that will challenge you With enough resources to be audacious And mentorship from an experienced founding team

Job Title: Manager - Linehaul, Supply Chain Operations Department: Supply Chain & Logistics Job Summary: The Territory Manager Supply Chain Operations is responsible for managing and optimizing supply chain activities within a specific geographic region or territory. This role ensures effective coordination between logistics, warehousing, inventory, and vendor management to support customer satisfaction and business performance. The ideal candidate is a results-driven professional with strong operational and leadership skills, capable of managing multiple supply chain functions across several locations. Key Responsibilities: Territory Operations Oversight Manage daily supply chain operations across multiple sites or facilities in the assigned territory. Ensure timely and cost-effective delivery of goods, optimal inventory levels, and smooth warehouse operations. Inventory & Logistics Management Monitor inventory turnover, stock accuracy, and distribution schedules within the territory. Coordinate transportation, routing, and delivery to meet service levels and cost targets. Vendor and Partner Coordination Work closely with suppliers, logistics providers, and third-party vendors to ensure performance and contract compliance. Resolve delivery issues, shortages, and quality problems with external partners. Performance Monitoring Track KPIs such as order fulfillment rate, lead time, logistics costs, and warehouse productivity. Provide regular reports to senior management and suggest corrective actions where needed. Team Supervision & Leadership Lead and support warehouse supervisors, logistics coordinators, and frontline staff across the territory. Train team members on operational procedures, safety standards, and best practices. Process Improvement Identify opportunities to streamline operations and reduce costs within the territory. Support the implementation of new technologies and supply chain initiatives. Compliance & Safety Ensure compliance with company policies, regulatory requirements, and safety protocols. Conduct audits and inspections to maintain high operational standards. Qualifications: Bachelors degree in Supply Chain Management, Business Administration, Logistics, or related field. 5+ years of experience in supply chain or logistics operations, with at least 2 years in a supervisory or territory-based role. Strong knowledge of logistics, inventory control, and distribution practices. Proficient in supply chain software and systems (e.g., WMS, TMS, ERP). Strong leadership, communication, and analytical skills. Willingness to travel within the assigned territory. Preferred Qualifications: Experience in multi-site operations management. Certification in supply chain or logistics (e.g., APICS, CSCMP). Familiarity with Lean, Six Sigma, or other continuous improvement methodologies.

Role & responsibilities Problem Mgmt.: 1. Identify and document recurring incidents and problems that disrupt IT services. 2. Conduct thorough investigations to determine the root causes of incidents. 3. Work with relevant teams to develop and implement solutions to prevent problem recurrence. 4. Maintain detailed records of problems, actions taken, and resolution progress. 5. Generate problem reports, highlighting trends and recommending improvements. 6. Collaborate with other domains, including incident management and change management, to facilitate problem resolution. 7. Identify areas for process improvement and contribute to the overall improvement of IT services. 8. Maintain Risk, KEDB and Knowledge Base. 9. Should be good in RCA driving and writing 10. Should be aware of Trend analysis or Pareto analysis. Incident Management: 1. Receive and categorize incident reports, ensuring accurate and timely identification of issues. 2. Assess the impact and urgency of incidents and prioritize them accordingly. 3. Lead efforts to resolve incidents, and escalate when necessary to meet service-level agreements. 4. Maintain effective communication with stakeholders, providing updates on incident status and resolution progress. 5. Document incident details, actions taken, and post-incident reviews to improve future responses. 6. Generate incident reports and provide recommendations for improvements in IT services. 7. Maintain Incident tracker, prepare MIM report. Preferred candidate profile

About the company At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose To comprehensively review customer Fraud Disputes and Alerts for all types of Fraud scenarios, analyze customer & account behavior to understand fraud behavior & modus and initiate action for Merchant Recovery. Liaison with. Merchants, intra & inter-functional stakeholders for faster dispute resolution, Merchant Recovery, better fraud mitigation prevention & detection. Role Accountability Enhanced and Holistic Review of Fraud Disputes: Perform holistic review of fraud disputes & alerts by leveraging Bureau, Alternate sources of data including bureau, EPFO, online validation in public databases, internal & external databases to identify anomalies to identify identity takeover, 1st-party / 3rd-party frauds, online frauds etc. Communicate & probe to understand the modus and block / unblock cards if required. Perform RCA to identify Process Lapses & Fraud Patterns. Report/flag off fraud patterns & report the same to team leads/analytics team for preventive action. Coordinate with intra/inter-functional stakeholders to address/rectify the Process Lapses & avoid further disputes. Ensure adherence to regulatory compliance on KYC and transaction monitoring Fraud awareness to customers to safeguard them against potential fraud threats Interact with merchants and Law Enforcement Agencies (LEAs) for transaction reversal cases and raising red alerts for ongoing fraud Handling escalations received from the Banking Ombudsman, Internal Ombudsmen, Government, Senior Management, and Other Functions and ensuring to timely action and response with complete accuracy. Allocation & coordination with the Investigation Team for field validation of disputes. Keep track of actioned cases and coordinate with stakeholders for faster resolution of dispute. Responsible for preparing the Approval documents to be presented to Fraud Loss & Customer Compensation Approval Committee in the required format & closure of cases in system post-approval. Process Excellence: Ensure Accuracy & TAT adherence in processing & closure of customer fraud disputes. Ensure adherence to process SOPs & customer contact policies Identify and suggest improvement areas for increased fraud mitigation, and increased merchant reversals and share with team leads/process leads for evaluation & implementation Readiness of disputes in required format for Fraud Loss & Customer Compensation Committee approval. Measures of Success Productivity (No. of dispute SRs reviewed & processed in a day) as per MOU Fraud Dispute review and decisioning Accuracy Fraud trends highlighted and process improvement opportunities suggested Readiness of disputes in required format for Fraud Loss & Customer Compensation Committee approval. Process Adherence as per MOU Technical Skills / Experience / Certifications Subject Matter Champion on Fraud Management, Application Sourcing and Transaction Processing systems and KPI Deep knowledge of fraud management, application sourcing and transaction processing systems and KPI Experience of documenting case facts Competencies critical to the role Analytical Ability and Problem Solving Decisiveness Listening skills Probing skills Process Orientation Qualification Graduate or Masters Degree Preferred Industry Banking / Financial Services /Consulting/Fraud Strategy/Ecommerce

Role Overview: We are looking for an experienced Oracle EBS SCM Technical Specialist to provide L2/L3 technical support, integration troubleshooting, and enhancements within the Supply Chain Management (SCM) track of Oracle E-Business Suite (EBS) 12.2.3. The role involves close collaboration with functional teams, middleware, and external systems to ensure stability, performance, and continuity of business-critical processes. Key Responsibilities: • Provide technical support and incident resolution for Oracle EBS SCM modules (Inventory, Order Management, Purchasing, Planning, Fulfillment, etc.). • Troubleshoot complex issues related to customizations, interfaces, workflows, and data inconsistencies. • Work closely with functional consultants to develop and deploy technical fixes. • Support integrations with WMS (HighJump), Retail, B2B, eCommerce, 3PL systems. • Build and support custom reports, workflows, and data extracts using BI Publisher, Oracle Reports, Forms, and PL/SQL. • Participate in root cause analysis (RCA), create knowledge articles, and update documentation as needed. • Work within the ServiceNow environment to manage tickets, changes, and incident lifecycle. • Participate in CAB (Change Advisory Board) reviews and deploy fixes in a controlled, production-safe manner. • Assist during high-volume periods with issue triage and response.

2-3 years in current role as Quality Lead in a call center (Collection Outbound calls preferred) Good Aptitude skills-reasoning, logical reasoning and problem-solving Technical Competencies: (Job-related) Excellent communication and presentation skills Relevant knowledge of Quality Tools & Quality Framework Experience in managing audits from a risk compliance & control standpoint Must possess exposure to Defect Analysis, Continuous improvement, Root cause analysis, Calibration and Corrective / Preventive action plans Should be well-versed with MS Office (Word, Excel, PowerPoint and Outlook) Should have excellent communication skills (written and spoken) Must have good analytical skills to conduct various analyses and RCA on a weekly/monthly basis. Soft Skills: (Job-related) Be fluent in speech Excellent Team coaching and feedback skills. Multi-tasking ability is required. Job description Manages a team for quality delivery of an entire account To manage quality profile for a customer service process Participates in the design of call monitoring formats and quality standards Defines Quality Framework, CTQs and implementation of Quality Control Plan To conduct audits as per defined guidelines and sampling for transaction monitoring Client management and interaction To create and publish regular audit reports with management and clients (daily, weekly, monthly) To identify gaps and conduct feedback and refresher sessions with agents to improve the Quality of calls To drive process improvement initiatives To drive calibration sessions with internal or external customers Maintain an overview of daily records, MOMs and Action items Organise touch-base meetings with Operations Leadership and discuss on AOIs and major concerns Able to use automated information systems and analyse Provide corrective / improvement solutions to the team periodically to help them improve their accuracy scores Working closely with the Ops team on the process for an excellent team and process performance. Prepare performance evaluations and document contact-handling procedures. Prepare TNAs basis the audit done and coordinate with the training team to ensure the TNA is executed. One-on-one feedback with the team basis their performance Provide domain knowledge & track external & internal escalations Mandatory: Fluency in English Well-versed with quality reporting and statistics (Usage of quality tools and techniques to achieve business metrics) Able to use automated information systems and analyse Should have working knowledge with Computers & to be internet savvy Flexible to work in shifts Key Skills : Bpo Call Quality Call Audit Call Caliberation Rca Preventive Action Plan Tna Aoi

Total 6 Yrs exp out of this 1.5 yrs exp as a Assistant Manager Quality Call Callibration CSAT Manage Team of QA Count of Audit Quality Score Work from Office-Kolkata only not for Delhi/NCR neither Bangalore...Apply those who can relocate in Kolkata Required Candidate profile Work from Office-Kolkata only not for Delhi/NCR neither Bangalore...Apply those who can relocate in Kolkata Call or Whatspp cv Sri 8851792136 Neha 8287267407

Position: Lead or Senior QA Engineer(Automation and Non functional Testing) Industry : Core Payment Domain Location: Noida / Chennai Mode: Hybrid (3 days WFO per week) Key Responsibilities: Design and implement scalable automation frameworks for financial applications (payment gateways, risk systems, etc.) Develop and maintain automated test scripts for APIs and backend using tools such as Selenium, Cypress, Playwright Conduct performance, load, stress, security, and reliability testing Collaborate with cross-functional teams to ensure compliance with PCI DSS, GDPR , and other financial regulations Validate financial transactions , data integrity, and reporting accuracy Integrate test scripts into CI/CD pipelines using Jenkins, GitLab CI Perform root cause analysis and defect resolution Mentor junior QA engineers and promote best QA practices Maintain detailed documentation for test cases, results, and compliance audits Required Qualifications: Bachelors or Master’s in Computer Science, Engineering, or related field Minimum 5+ years of QA automation experience, with Minimum 3+ years in payment industry Strong understanding of financial systems testing , transaction validation, and reconciliation Hands-on experience with automation frameworks and performance testing tools (JMeter, LoadRunner) Experience in ISO 8583 , XML, JSON, encryption, and data security Familiarity with cloud platforms ( AWS, Azure ) and containerization ( Docker, Kubernetes ) ISTQB or equivalent certification preferred Excellent analytical, communication, and stakeholder management skills

Job Description: Job Title: Divisional Risk and Control Specialist -AVP Location: Mumbai, India Corporate Title: AVP Role Description The Business Control Unit (BCU) is a 1st Line of Defence (1st LoD) function within the front office created during the implementation of the Three Line of Defence (3LoD) programme. Its primary objective is to support the front office in executing Non-Financial Risk framework for its business line. The primary responsibility of the Risk Analyst within the BCU would be to support the Risk and Control Assessment (RCA) process. The RCA is a key component of the Bank s Non-Financial Risk (NFR) Framework to enable the effective profiling, monitoring, and management of Divisional NFR. The responsibilities would also include control testing, incident research, remediation and other ad hoc control initiatives and projects. Working closely with teams in and out of the division to understand risks impacting the group on a dynamic basis. Job Description The BCU team is principally responsible for: Identification and mitigation of non-financial risks (regulatory, conduct and systemic) Supporting the operations of an efficient supervisory and conduct framework. Ensuring the governance of a business audit portfolio Driving Change the Bank initiatives to support the control framework. In addition to working closely with the business heads, the group s reach and interaction is broad, including engagement with the Divisional Control Officer (DCO) and those functions forming the 2nd and 3rd LoD, for example Compliance, Anti Financial Crime (AFC), Non-Financial Risk Management (NFRM), Legal, Group Audit and others. This role will be to support the Global BCU function in various capacities. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy: - Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities The analyst within the team would be primarily responsible for RCA and would be required to:- Collate and analyse contextual data and relevant data triggers (including read across from other assessments) to inform an accurate and up to date view of the Risk Profile as well as Emerging Risks. Update the Inherent Risk, Control Suite Residual Risk rating and supporting rationale, liaising with Risk Types SMEs in their business. Consider the combined effectiveness of individual Key Controls, leveraging available individual Control certification assessment from Control Owners, and individual Control Assurance results for Control Suite ratings. Participating in RCA workshop to ensure Risks are discussed and mitigation decisions are documented in the RCA tool. Creating an RCA snapshot in the tool as a point-in-time Risk Profile for the division and coordinating capture of unresolved 2nd LoD challenges and obtain sign off from Business Head. The analyst would also be responsible for Creation and delivery of senior management reporting to support decision making. Lead change initiatives e.g. planning, coordinating with various teams, tracking progress, and escalating where necessary. Running Non-Financial Risk Councils (NFRCs) Ensure Key Operating Policies Procedures are fully documented and up to date. Perform and monitor level 1 controls and ensuring control inventory for Coverage is kept up to date. Initiate level 1 controls enhancement and automation Manage all aspects of Front Office Operational risk including operational and financial integrity issues, Self-Identified Issues, Audit Findings Provide support for audit reviews and compliance testing. Monitor the risk remediation/implementation on key issues. Provide analytical support to the BCU team and senior management decision making. Manage ad-hoc tasks as and when required. Your skills and experience MBA in Finance from a premier institution with relevant experience Work experience in banking domain working on regulatory projects/ operational risk management. Strong interpersonal and excellent verbal and written communication skills. Experience in conducting and driving meetings with senior stakeholders. Able to work as part of a global team. Strong computer skills, particularly in dealing with high volume of data, management of databases and Excel. Advanced exposure to Word and PowerPoint is must. Strong analytical skills and ability to formulate clearly and present information in a compelling manner. Confident to question the status quo business practice / existing control framework. How we ll support you Training and development to help you excel in your career. Coaching and support from experts in your team A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams https: / / www.db.com / company / company.htm

Job Description: Job Title - DCO - Divisional Risk and Control Analyst Location - Mumbai, India Role Description Divisional Control Office (DCO) is responsible for supporting the business by developing, implementing and maintaining a risk framework to ensure a strong and sustainable business control environment whilst minimizing risk arising from non-financial risk factors. Risk management includes creation of controls for different risk types and an environment which implements the Controls and report their efficiency through quantification. The primary responsibility of the Risk Analyst within the DCO would be to support the Risk and Control Assessment (RCA) process. The RCA is a key component of the Bank s Non-Financial Risk (NFR) Framework to enable the effective profiling, monitoring, and management of Divisional NFR. Candidate will work closely with stakeholders to develop and maintain a sustainability model for granular RCA process. Candidate would be required to work on Java UI to create end-to-end workflow for the RCA process. They would be required to understand the backend SQL queries created on Oracle and use them to create interactive workflows. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Have a working knowledge of non-financial risk framework and controls. Work with stakeholders to run the monthly RCA sustainability model. Develop and maintain framework to automate the end-to-end automation process. Write code in Java UI Framework as your programming language. Test your code and queries from end-to-end. Documentation of the whole environment created which can be used for audit. Your skills and experience Strong quantitative and analytical skills Able to design solutions for business problem statements. Experience of 2-6 years in Java UI frameworks. Strong verbal and written communication skills. Elementary understanding to work with excel. Working knowledge of any backend programing language and SQL framework is a plus. How we ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

Job Description: Job Title: Corporate Bank (CB), Investment Bank (IB) and Operations (Ops) Technology Risk Function Location: Mumbai, India Corporate Title: VP Role Description The first line Tech Risk function for business divisions CB, IB and Ops at Deutsche Bank sits within the Divisional Control Office. CB and IB front-to-back have the largest footprint as a risk bearing function within the banking divisions, and you will be part of a dynamic team which is consistently in demand for providing insights, assessments and managing Information Technology (IT) and Information Systems (IS) risks on behalf of the business. Divisional Control Office (DCO) team ensures that the division operates with high levels of integrity. It is responsible for supporting the business by developing, implementing and maintaining a risk culture to ensure a strong and sustainable business control environment whilst minimizing risk arising from non-financial risk factors. DCO strategy includes improving the risk management information and strengthening the governance and risk culture and has a functional responsibility for providing a central point of oversight over the Risk Control Assessments (RCA). This includes supporting the business by driving Risk Control Assessment specifically focusing on Information Security (IS) / Information Technology (IT) risks in line with NFRM (2LOD) guidelines. RCA is a key component of the banks non-financial risk management toolkit, to enable the effective profiling, monitoring and management of operational risks. As part of the team, you will join the Bank s journey and contribute towards our strategic goal of managing technology risk within appetite whilst enabling adoption of emerging and new technologies for business growth. This role will specifically perform RCAs as related to the IB business. Knowledge of IB products/operations is a big plus What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Collaborate with businesses and support them in conducting Risk Control Assessments as per NFRM guidelines specifically focusing on Information Security (IS) / Information Technology (IT) risks Analyze contextual data and relevant data triggers and determine or update risk profile, inherent risk, control environment and residual risk ratings along with supporting rationale, liaising with Risk Types SMEs in their business Ability to assess impact of control environment on inherent risk along with documentation of qualitative assessment Participate in 1LoD-led RCA meetings for business to drive the risk discussions, focusing on key or emerging risks that may impact the business Coordinate with businesses/2LoD and assist in 2LoD challenges Prepare RCA reports and obtain business sign-offs Document risk mitigation decisions, if required, with consideration of risk appetite Deliver high quality Global Governance decks and reporting trends to support senior management Your skills and experience CISA/CRISC or relevant security qualifications with experience of Risk Controls and/or Internal Audit in banking industry covering Information Security (IS) / Information Technology (IT) risks Experience in SOX/ ISO27001 control framework Knowledge related to risk management (including conducting Risk Control Assessments) and corporate banking products, processes and systems preferred, specifically focusing on Information Security (IS) / Information Technology (IT) risks Proven people management skills with ability to lead activities independently Strong quantitative and analytical skills required to critically evaluate information for key risk assessments Strong project management skills and a proactive team partner Influencing, negotiation skills and stakeholder management expertise Strong verbal and written communication skills Proficiency with automating tasks in Excel to improve efficiency a plus, but not mandatory. How we ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs