1679 Rca Jobs - Page 42

Job Description: We are seeking a detail-oriented and strategically driven Quality Master Calibrator (MC) to lead quality operations and compliance audits across our outsourced BPO partner ecosystem. This role is pivotal in ensuring consistent, policy-aligned, and customer-focused service delivery through structured audit governance, calibration sessions, and root-cause-based quality improvement. The MC will be accountable for conducting regular business and compliance audits, managing audit processes end-to-end, and driving alignment across stakeholders to elevate customer experience standards. Key Responsibilities: Audit Governance & Execution Own the end-to-end audit lifecycle across all partner sites (business and compliance audits). Conduct daily/weekly audits to evaluate SOP adherence, data accuracy, and resolution quality. Define and manage audit plans, sampling strategies, and reporting frameworks. Track critical/fatal error trends and ensure corrective action tracking and closure. Compliance Control Drive policy-level audit checks across sensitive workflows Identify high-risk transactions and collaborate with compliance/infosec teams to mitigate breaches. Standardize maker-checker variance analysis to assess audit effectiveness and evaluator alignment. Calibration & Quality Standardization Conduct regular calibration sessions with internal QAs, partner QAs, and business stakeholders. Maintain consistency in audit scoring and feedback across geographies and LOBs. Lead alignment forums to define what quality” means for each process and SOP. Customer Experience Advocacy Translate audit insights into actionable recommendations to improve end-user experience. Collaborate with Training, Ops, and Content teams to close quality gaps impacting customers. Support continuous improvement projects that raise SSAT, reduce resolution errors, and drive accountability. Insights & RCA Ownership Perform RCA for top failure themes across audits (transactional, process, behavioral). Publish dashboards and monthly reports capturing audit trends, error hotspots, and progress on action plans. Qualifications: Education: Bachelor's degree in Business, Quality, or related discipline. Six Sigma (Green Belt or higher) preferred. Experience: 3–6 years of experience in Quality Audit or Compliance in a BPO/contact center environment, with at least 2 years in a governance/calibration role. Skills: Strong knowledge of QA methodologies, SOP compliance, and audit controls Data analysis (Excel/SQL) and audit reporting Excellent communication and facilitation skills (calibration and feedback) Ability to influence cross-functional stakeholders and drive alignment Proficient in RCA, FMEA, and Quality Tools Preferred Attributes: Experience working with multiple outsourced partners and scaling audit practices across teams. Proven ability to manage critical compliance elements Strong ownership mindset with a bias for continuous improvement. Why Join Us? This is a strategic quality leadership role where you will shape how partner performance is measured and improved. You’ll be at the forefront of driving customer trust, policy integrity, and audit excellence—working with a passionate team committed to delivering best-in-class service.

How you'll make an impact: You will be the subject matter expert in supplier sustainability. Provide guidance to our Supplier Quality and Sustainability Engineers in what and how to assess our suppliers. Provide specialist support in assessment of complex suppliers and contractors. Collect sustainability data and certificates from our suppliers and contractors, and ensure they stay up to date. Coordinate assessment activities with our third-party sustainability assessment provider and evaluate outcome. Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your background: BE (Electrical / Mechanical / Chemical) and Masters in Sustainability Management or equivalent competence gained through experience. You should have 8 to 10 year's experience in the field of sustainability in a multinational company / experienced with sustainability questions in the energy sector. You should have experienced with working in a global company and interacting with people in different parts of the world. You should have knowledge in Kaizen, 4Q, DMAIC, Gemba, Root-Cause Analysis [RCA], Failure analysis, FMEA (Failure Modes Effects Analysis) and MS office. An organized person, valuing structure with a skilled communicator. Ability to work in cross functional and global team environments. Strong analytical and problem-solving skills. Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

Supervise a team of four or more individuals supporting Internal Audit, Business Compliance, and SAP GRC teams. Mentor and coach team members, focusing on professional development for team success and career progression. Work with leaders of each respective team to ensure LITC team members understand responsibilities and are meeting expectations for their respective assignments. Perform original work as assigned by Internal Audit. Collaborate with cross-functional teams to ensure alignment, delivering impactful solutions and support. Seek opportunities to improve existing processes through partnership with Internal Audit, Business Compliance, and SAP GRC teams. Regularly interface with other teams and departments to understand processes and procedures, identify root cause, and effectively communicate observations and/or recommendations. Duties, responsibilities, and activities may be assigned or changed from time to time.

Network Security Engineer L3: JD: Must have : 8+ years of 24*7 Production support experience in managing complex network infrastructure across different hardware platforms supporting global customers. 8+ years of Exp in Firewalls (Palo Alto, FortiGate, WAF) 6+ Years of Exp in Routing & Switching (Cisco, HPE) 4+ years of Exp in Load balancers Radware/ F5 4+ years of Exp in Cisco ACI 2+ years of Exp in Wireless Network (Aruba) 2+ years of Exp in DNS Proxy/SASE (Zscaler/Cisco/Netskope/Forti) Handson experience on Forti Manager, Forti Analyzer, Forti Authenticator Implementation and configuration experience on WAF Configure and Troubleshoot skills on Cisco ISE Able to Handle BCP Drills, experience in Designing Networks for New sites and Network Migrations Good to have: Understanding on Cloud Networks -AWS, Azure. IBM QRadar SIEM Knowledge on SOC Tools used for VA and PT Personal Attributes Self-starter - highly motivated and able to work productively with minimal guidance Strong team player with ability to deal with pre-defined timelines Should be able to prioritize tasks Should have the ability to deliver high quality services under aggressive release schedules. Role & responsibilities: Responsible to understand the customer expectations & need, then define the network & security requirements 24x7 rotational on-call support, including escalation to Emergency Response Team (ERT), driving Root Cause Analysis (RCA), Preventative action follow-through, and participation in weekly operations reviews. Will be a part of the Project execution team & Network Operations team Provide Quick resolution during Major Issues Responsible for Network & Security Evaluation & Proposals Analyse network and recommends upgrades/changes; assesses organization's current and future network need Preparing the Project Schedule for network activity. Participation in all on-going Network infrastructure initiatives including: Firmware/IOS upgrades, Hardware Technology Refreshes, Security hardening and Enterprise Monitoring process improvements. Implement Network security policies and procedures, in line with Clients objectives. Create and Maintain detailed up to date technical documentation (e.g. standards, process, Run Books) Candidates matching above requirement, can share CVs at sandhya.dhand@kfintech.com

Job Opening: Field Quality Executive Location: East Region Company: Devyani Food Industries Ltd. Position: Full-Time Experience Required: Minimum 04-06 years (Ice Cream preferred) Salary: As per industry standards Job Summary: We are looking for a Field Quality Executive. The ideal candidate will be responsible for overseeing or assessments are required the management of cold rooms and deep freezers, maintaining push carts and collaborating with other departments to optimize operational efficiency and quality compliance. Covers tasks from product verification , defect analysis, customer feedback resolution and reporting .Submit daily summaries report to the Head of the Quality Assurance & Head of the Sales department. Key Responsibilities: Daily planning for review inspection schedules and customer visit plans, coordinate with sales Teams and ensure availability of required the test equipment, documentation , temperature thermometer & Log Sheets. Verify conditions of the vehicles, handling and usage practices ,inspect product quality and packaging integrity and check compliance against SOPs, product specifications and customer expectations. Maintain time and daily reports for visiting the site while observed the issues and take action , gather complaint details and inspect the product in question and conduct root cause analysis, The area around deep freezers must be clean, with no dirt or debris. Avoid overloading deep freezers, as this can prevent them from maintaining the correct temperature , leading to product melting, sogginess , deformation or other defects. There should be no ice formation within the deep freezer. Ensure the Product Temperature maintains a temperature of 18C or below. All crates should be positioned at least 1.5 feet away from the walls. Stacking crates should not exceed the height of the cooling unit to ensure proper air circulation around all products. Train field teams or vendors/ Distributors on basic quality requirements of product checks and handling. Participate in regular review & updating. Document feedback and improvement suggestions from the field. Candidate Requirements: Bachelors/Diploma in Dairy Technology years of experience in a production role (preferably in ice cream, dairy, or frozen dessert sector) How to Apply: Interested candidates can send their updated resume to tanusree.nag@creambell.com

The Data Engineering manager needs to be we'll versed with Microsoft Business Intelligence stack having strong skills and experience in development and implementation of BI and advanced analytics solutions as per business requirements. Strong hands-on experience in Microsoft ADF pipelines, databricks notebooks, Pyspark. Adept in design and development of data flows using ADF. Expertise in implementing complex ETL logics through databricks notebooks Experience in implementing CI-CD pipelines through azure devops Experience in writing complexT- SQLs Understand the business requirements and develop data models accordingl Have knowledge and experience in prototyping, designing, and requirement analysis. Excellent knowledge in data usage, Scheduling, Data Refresh and diagnostics Experience in tools such as Microsoft Azure, SQL data warehouse, Visual Studio, etc Worked in an agile (scrum) environment with globally distributed teams Analytical bent of mind Business acumen and articulation skills; ability to capture business needs and translate into a solution Ability to manage interaction with business stakeholders and others within the organization Good communication and documentation skills Proven experience in interfacing with different source systems Proven experience in data modelling Minimum required Education: BE Computer Science / MCA / MSC IT Minimum required Experience: Minimum 2 years of experience in Data Engineering or equivalent with Bachelors Degree. Preferred Certification: Azure ADF/Databricks/T-SQL Preferred Skills: Azure ADF/Databricks PySpark / T-SQL Data Governance Data Harmonization & Processing Data Quality Assurance Business Intelligence Tools Requirements Analysis Root Cause Analysis (RCA) Requirements Gathering

To coordinate day to day payroll activities working with T2, Payroll TL and Payroll manager Providing assistance to client on all payroll related questions Preparing different payroll reports and distributing to internal and external stake holders Coordinating with Tax and Garnishment team to smoothen the payroll process Training T2 resources on payroll process Preparing process documents for payroll tasks Review and sign off on payroll transmittal reports Managing payroll team in the absence of TL Coordinating payroll transmittal activities and ensure that payroll is run on time. Preparing detailed RCA for all payroll related issues/escalations along with preventive actions Conducting regular audits on payroll procedures and records Desirable candidate must have: 4 plus years Expertise in US payroll related laws and Tax obligations Advanced skills in MS Excel to include V-Lookup, Pivot Tables, Macros Subject Matter Expertise in payroll testing, mapping, reporting and analysis Excellent written and verbal communication skills Advanced analytical and problem solving ability 3 year Degree/Diploma Flexibility towards shift (Days and hours of work are Monday through Friday, 8:30 am to 5:30 pm EST (US Shifts )). This position may require long hours and weekend work. Candidates with FPC or payroll certification is a plus

Taking care of overall Facility & Admin activities. Daily, Weekly, Monthly technical check per PPM schedule. Attending TT calls for corrective maintenance, service and repair works Co-ordinate with vendor for systems under warranty/AMC. Energy consumption reading DG maintenance. Maintain and troubleshoot all conveyor systems, electrical and mechanical Ability to install, maintain, and troubleshoot power distribution systems, branch circuits, lighting systems, transformers, and wiring methods and material. Ability to install, maintain, and troubleshoot relay logic, ladder diagrams, control components-photo eyes, motor starters, relays, limit switches, proximity sensors, timers, solenoids, Servo drives, frequency inverters, linear drives, tacks, and encoders 6.Dedicated to supporting production by working in a safe, customer focused manner. Minor refurbishment and upgrade works for building finishes, fixtures, fittings and equipment, fixed furniture and OPS equipment like Trolley, Cages, Carts Fire Alarm & Fire extinguishers regular checks. Maintenance, oiling, greasing of carts, trolleys, pump, rolling shutters. Attending regular Electrical works Height work, hot work permit to issue. Minor Civil & Plumbing Corrective maintenance calls. Provide daily reports on TT closures & open cases & RCA. Tools inventory update. PPM schedule maintenance. Taking care of Soft services activities i.e. Pest control, Housekeeping, Scrap & Garbage disposal. Handling agency staff & overall shift. Degree/Diploma in Electrical/ Electronics, Controls & instrumentation with 2 years of experience Degree/Diploma in Electrical/ Electronics, Controls & instrumentation with 2 years of experience

Taking care of overall Facility & Admin activities. Daily, Weekly, Monthly technical check per PPM schedule. Attending TT calls for corrective maintenance, service and repair works Co-ordinate with vendor for systems under warranty/AMC. Energy consumption reading DG maintenance. Maintain and troubleshoot all conveyor systems, electrical and mechanical Ability to install, maintain, and troubleshoot power distribution systems, branch circuits, lighting systems, transformers, and wiring methods and material. Ability to install, maintain, and troubleshoot relay logic, ladder diagrams, control components-photo eyes, motor starters, relays, limit switches, proximity sensors, timers, solenoids, Servo drives, frequency inverters, linear drives, tacks, and encoders 6. Dedicated to supporting production by working in a safe, customer focused manner. Minor refurbishment and upgrade works for building finishes, fixtures, fittings and equipment, fixed furniture and OPS equipment like Trolley, Cages, Carts Fire Alarm & Fire extinguishers regular checks. Maintenance, oiling, greasing of carts, trolleys, pump, rolling shutters. Attending regular Electrical works Height work, hot work permit to issue. Minor Civil & Plumbing Corrective maintenance calls. Provide daily reports on TT closures & open cases & RCA. Tools inventory update. PPM schedule maintenance. Taking care of Soft services activities i.e. Pest control, Housekeeping, Scrap & Garbage disposal. Handling agency staff & overall shift. Taking care of overall Facility & Admin activities. Daily, Weekly, Monthly technical check per PPM schedule. Attending TT calls for corrective maintenance, service and repair works Co-ordinate with vendor for systems under warranty/AMC. Energy consumption reading DG maintenance. Maintain and troubleshoot all conveyor systems, electrical and mechanical Ability to install, maintain, and troubleshoot power distribution systems, branch circuits, lighting systems, transformers, and wiring methods and material. Ability to install, maintain, and troubleshoot relay logic, ladder diagrams, control components-photo eyes, motor starters, relays, limit switches, proximity sensors, timers, solenoids, Servo drives, frequency inverters, linear drives, tacks, and encoders 6.Dedicated to supporting production by working in a safe, customer focused manner. Minor refurbishment and upgrade works for building finishes, fixtures, fittings and equipment, fixed furniture and OPS equipment like Trolley, Cages, Carts Fire Alarm & Fire extinguishers regular checks. Maintenance, oiling, greasing of carts, trolleys, pump, rolling shutters. Attending regular Electrical works Height work, hot work permit to issue. Minor Civil & Plumbing Corrective maintenance calls. Provide daily reports on TT closures & open cases & RCA. Tools inventory update. PPM schedule maintenance. Taking care of Soft services activities i.e. Pest control, Housekeeping, Scrap & Garbage disposal. Handling agency staff & overall shift. Degree/Diploma in Electrical/ Electronics, Controls & instrumentation with 3 years of experience Degree/Diploma in Electrical/ Electronics, Controls & instrumentation with 3 years of experience

Civil Project EHS Management with Goal of Zero Injury. should know HSE policies, management systems, plans, training programs and general procedures while utilizing the latest international ISO and OHSAS standards ISO 45001 & EMS 14001, Safety Audit, ISO 50001 Risk Analysis, etc, EHS Assessment, Resourceful in serving as liaison with Local Regulatory Agencies for environmental programs, ensuring submission of applicable monthly, quarterly and annual environmental reports within legal compliance Analytical, meticulous and quality-oriented professional with an eye for detail action plans through various EHS implementation tools Specific program development as per risk profile mapping of the plant Eg; Machine Safety, Electrical Safety, MHE Safety, Driving Safety, 5S program, Safety Role model drives, Guiding principles and Safe First program Implementation of Behavior observation program to ensure interdependent culture To deploy & monitor actions based on the strategy defined for EHS in the organization Legal and other compliances related to EHS for the plant and region Integration of EHS aspects in to the Business to achieve objectives defined in the EHS policy Establish & Monitor various EHS programs in order to avoid accidents & inculcate safety culture Create Safe Working environment across the region by creating strong EHS awareness, monitoring, and elimination of all unsafe working conditions & unsafe acts through various EHS tools like audits, assessments, HIRA, BBS implementation Continuously assessing, monitoring, and improving EHS conditions in the region RCA for all incidents including near miss & action plan deployment Run broader aspect of EHS training programs at all level in organization to enhance awareness and knowledge of EHS Provide support for healthcare and the facilitation of Health Safety & Environment Conduct ORA, Ergonomic, BCP assessment & take actions on closure of open points Put in place & pilot contingency plan in case of emergency situation Ensure Safety of employees at customers and supplier site by developing specific rules Define, implement and follow up the actions plans related to sustainability strategy Life, Climate & Resources Change management EHS compliances Major projects with Zero Accident Strategy Education Background: Diploma or BE/BTech Engineer with PDIS Post Diploma Industrial Safety Experience: 8-10 years of experience in relevant field

Requirements & Eligibility: Good communication skills (verbal and written). Must be willing to work a 9-hour rotational shift anytime between 7:00 a.m. to 10:00 p.m. (Sunday working required). Ability to handle pressure and adapt to work requirements. The candidate should be available to work from office. The Key Responsibility Areas will be: Call Monitoring Providing feedback for monitored calls. Preparing reports on quality and variance in calibrations Performing activities such as live audits, side-by-side barging, and floor walks to monitor the process and identify areas for improvement. Conducting sessions such as tape reviews, briefings, and calibrations for standardization. Initiating process improvement initiatives. Completing assignments given by the team. Receive and document customer complaints through various channels (phone, email, online platforms). Investigate the nature of each complaint to understand the issues raised. Analyze complaint data to identify trends, patterns, and root causes. Collaborate with relevant departments to gather information and insights. Maintain detailed records of customer complaints, investigations, and resolutions. Prepare and submit reports to management highlighting key findings and recommendations. Communicate with customers to acknowledge their complaints and provide updates on the investigation and resolution process. Collaborate with internal teams to facilitate effective communication and resolution. Work with relevant departments to develop and implement solutions to address identified issues. Ensure timely resolution of complaints while adhering to organizational policies and procedures. Identify opportunities for process improvement based on recurring complaints. Collaborate with teams to implement changes that prevent future complaints. Ensure compliance with industry regulations and standards in handling and resolving customer complaints. Monitor and evaluate customer satisfaction levels through feedback and follow-up surveys. Implement measures to enhance overall customer satisfaction and loyalty. Prepare regular reports for management summarizing complaint data, trends, and resolutions. Provide training to staff on effective complaint resolution techniques. Promote a customer-focused culture within the organization. You can share your resume on, WhatsApp 8779797282 Anjali Maurya Mail amaurya1@europ-assistance.in

Commissioning of chillers and HVAC system Repairing of all type of HVAC equipment. Customer follow-ups and meetings according to schedule. Team management & coordination with Service coordinator for their moments and for any requirements like parts etc. Weekly meeting with Team about concerns like safety, site audits & backlogs. Update to service Manager & coordinator for the monthly plan. Job responsibilities: Responsible for Commissioning & service of Chillers, HVAC. Attending and handling of all models of chillers and Low side equipment complaints as per ASM instructions and Company guidelines. Carrying out the timely PPM for chiller as per Company SOP. RCA for failures and sharing with Quality team & FFL Ensuring of following of EHS as per Trane guidelines. Handling of all customer service requirements. Generating of Leads. Ensuring of Quality job execution and smooth & timely completion of given service tasks. Providing daily report to office & ASM Sharing of Service reports to Deployer with parts requirement. Holding DL of 4-wheeler/2 Wheeler. Ensuring all the safety and vehicle audit requirements followed and honoured. Service Technicians Should have a practical hand-on experience on chillers Installation, Warranty and AMC services. Service Technicians should have operational user experience about MS office, Internet, Mail etc.

Control Tower Location-Bangalore About Loadshare: Loadshare Networks is a technology-driven new-age logistics company. We are building an asset light integrated logistics network stitching together SMEs in the logistics sector using a proprietary technology platform. Our technology platforms power all legs of transportation for some of India's largest clients through deep integrations: - On intra city logistics, our tech drives food delivery, quick commerce, e-commerce and grocery for all the majors. - Our intercity technology powers part truck Load, full truck load, linehaul and warehousing for large enterprises. We also build strong supply facing apps and platforms for digitizing lakhs of delivery riders, fleet owners and transporters to build out a fully connected supply chain ecosystem. Founded in 2017, we are a Series C startup backed by Tiger Global, Matrix Partners, Stellaris, CDC and other marquee names. Our tech platform handles half a million shipments a day. We believe there's a 20X opportunity ahead of us in the next few years, and tech is at core for helping us capture this opportunity. Our founders are Raghuram Talluri (CEO, ex- Myntra, McKinsey), Pramod Nair (CTO, ex- Freecharge, Snapdeal, MartMobi) and Rakib Ahmed (Co-Founder, ICICI, Lunate Technologies). Our founding team comprises smart and driven folks from Bain, BCG, Snapdeal, Kearney, DHL, EY and ex-entrepreneurs. To know more about us, visit www.loadshare.net. About the Role: We are seeking a highly driven and analytical Control Tower person to lead cross-functional initiatives focused on improving customer experience, driving operational excellence, and scaling business processes for one of our Quickcommerce clients. The ideal candidate will play a critical role in designing, implementing, and enforcing SOPs to resolve live order issues, perform root cause analyses, and improve operational metrics. Job Responsibilities: 1. Design and implement SOPs to address and resolve live order queries effectively. 2. Establish protocols for thorough on-ground root cause analysis (RCA) and ensure team adherence. 3. Monitor key metrics related to order delivery and customer satisfaction, and drive continuous improvement. 4. Collaborate with cross-functional teams to identify recurring issues and eliminate them at the source. 5. Create feedback loops from ground issues to optimize processes and reduce escalations. Qualification & Experience:- 2-3 years of experience in a similar role, preferably in logistics or customer operations. Strong SOP creation and process enforcement skills. Prior experience in resolving customer queries or issues in real time. Results-oriented with a focus on continuous improvement and metric ownership. Comfortable working in fast-paced, ambiguous, and unstructured environments.

About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integral to addressing climate change. With a total capacity of more than 13.4 GW (including projects in pipeline), ReNew’s solar and wind energy projects are spread across 150+ sites, with a presence spanning 18 states in India, contributing to 1.9 % of India’s power capacity. Consequently, this has helped to avoid 0.5% of India’s total carbon emissions and 1.1% India’s total power sector emissions. In the over 10 years of its operation, ReNew has generated almost 1.3 lakh jobs, directly and indirectly. ReNew has achieved market leadership in the Indian renewable energy industry against the backdrop of the Government of India’s policies to promote growth of this sector. ReNew’s current group of stockholders contains several marquee investors including CPP Investments, Abu Dhabi Investment Authority, Goldman Sachs, GEF SACEF and JERA. Its mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew stands committed to providing clean, safe, affordable, and sustainable energy for all and has been at the forefront of leading climate action in India. Sie Incharge -Solar AM Position Title – Site incharge – Solar Asset Management Experience- 6-12 years Qualification – Degree – Electrical Engineering Location- Bhalki, Karnataka 1. Should have sound knowledge on basic principles of Electrical Components. 2. Preparation of various documents as per ISO standards. 3. Experience in problem solving by using tools like Root Cause Analysis, Corrective Action & Preventive Action process. 4. Raising Non-Conformities, conducting RCA, CAPA and tracking closure of NCs for timely completion. 5. Supervising and verifying preventive maintenance as per schedule for solar power plant equipment’s e.g. Modules, Inverters. 6. Checking inverters and Strings for faults and related. Rectifications, checking and rectification of defective strings and modules. 7. Coordinating with OEMs for spares, AMC, warranty and service requests. 8. Analytics of various plant performance parameters with respect to Plant design (PV syst).

About the Role: Grade Level (for internal use): 09 The Team Diverse and responsible team working on multiple applications and providing application support in two shifts. Ready to accept challenge on multiple technologies and eager for any new challenges. Responsibilities Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding. Partner with development teams to improve services through rigorous testing and release procedures. Participate in system design consulting, platform management, and capacity planning. Create sustainable systems and services through automation. Balance feature development speed and reliability with well-defined service-level objective Day to day working with different teams like infra team for related issues Build and document automation processes for Infrastructure as a Service/Infrastructure as code. Backup and Patch management RCA of all the issues and deep interest in finding permanent resolution of all issues. Co-ordination of all other teams involved in issues related with users. Self-driven person What Were Looking For Bachelors degree (or equivalent) in computer science or related discipline with at least 3+ years of experience Proactive approach to identifying problems, performance bottlenecks, and areas for improvement. Strong interpersonal skills, analytical and problem-solving ability along with strong written and verbal communication. Ability to communicate ideas in both technical and non-technical ways. A strong capacity for teamwork and a sense of ownership and able to work independently and be self-driven. Hands on Experience with Linux Server, AD, LDAP, DNS, Network Storage, AWS Compute services (EC2, FSX, Managed AD, Route 53, etc) Ability to program using scripting with tools or languages, such as PowerShell, Python, Ansible, Terraform and Bash Familiarity with ITSM processes like Incident, Problem and Change Management using ServiceNow (preferable) The Location Hyderabad, India Grade 09 {Software Engineer-Application Operations} Hybrid model 4 times a week work from office is mandatory. Shift time 6:30 am to 2:30 pm IST / 2:30 pm to 11 pm IST About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSESPGI). S&P Global is the worlds foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the worlds leading organizations navigate the economic landscape so they can plan for tomorrow, today.For more information, visit www.spglobal.com/ratings Whats In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. S&P Global has a Securities Disclosure and Trading Policy (the Policy) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policys requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group)

Responsibilities & Key Deliverables Ensure Target setting and forecasting Manage billing volumes, EDCM (Electronic demand change management) orders as per forecast Working Capital Management Leverage Sales enablers: Corporate, Rural and Exchange Work with finance partners for improved volumes and special schemes. Plan for Sales of N+1 month Target setting for market share gain Existing Dealer Outlet Addition Anticipate industry trends and identify opportunities Create winning strategies against competition Review with territories based on potential Ensure authentic and correct information flow to all stakeholders. Devise actions based on RCA Ensure Manpower Adequacy and Productivity Maintain Interest cost - stock less than 30days Optimize sales expenses - market discounts Monitor Sales Break Even (SBE) Drive accessories sales Ensure Crusade deployment and review belt score Strive for customer satisfaction in sales and pre-sales Handhold and coach ASMs for ETBR. Review at selected dealerships. Demonstrate and lead by example: Walk the talk Experience 10 to 15 years experience in Sales, Marketing, Sales Planning, managing P and L for a complete geography or independent business function (Govt, Corporate, etc. ) Industry Preferred Qualifications B. E. /B. Tech (Mechanical/Auto) + MBA (desired) General Requirements

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist In this role, you will : Oversee end-to-end health of the IWPB IT control environment, encompassing Cyber, Cloud, Architecture & Data, Systems Engineering, and IT Infrastructure globally. Instigate and manage initiatives to drive improvements to the Technology control environment including the effective design of key controls Partner with the CIO management team and other IT control owners to create effective design, monitoring, and remediation of control measures. Ensure the appropriate application of policies control standards and procedures. Support IWPB IT internal / external audit activity and internal assurance reviews. Work with Technology to monitor key control effectiveness, key control indicators, and control uplift plans. Validate control measures include RCA, KRIs, KCIs, control operation, test approaches, reviews, audits, judgment-based attestations, supplier audits, sampling of supplier procedures. Influencing, explaining and managing effective design, analysis and remediation of control measures. Work with Technology to create an effective design and efficient operation of IT controls. Accountable for the deployment of the IWPB IT s Non-Financial Risk Management Framework. Responsible for identifying emerging risks and threats and deficiencies with deployed key controls. Opine on control environment, form risk assessments, provide advice on remediation plans Requirements To be successful in this role, you should meet the following requirements: Strong knowledge of Non-Financial Risk and Information, Technology & Cyber controls. Interest or proven experience in Operational Resilience. Persistent, resilient, and resourceful; able to adapt to a complex and dynamic organisational environment. Open personality with effective communication skills. Lead and coordinate with colleagues and key stakeholders in an international team. Effective use of collaboration tools such as Sharepoint, Confluence, JIRA, and OneNote. Knowledge of HSBC corporate systems used by IT risk management, e. g. HELIOS, ARAMIS, EIM, PLADA COMET, SCOTT would be plus. Planning and project management skills. Ability to work independently with limited supervision. Communication - Ability to present complex issues confidently and concisely to Technology and DBS Senior Executives and other key stakeholders using non-technical easily understood language. Make considered decisions that protect and enhance HSBC values, reputation and business. Degree in information security, computer science or computer engineering qualifications desirable.

QMS Implementation & Compliance Develop, implement, and maintain a comprehensive QMS in compliance with AS9100D (and optionally IATF 16949 / ISO 9001). Establish quality documentation such as Quality Manual, SOPs, Work Instructions, and Process Flowcharts. Identify gaps in current systems and lead gap analysis and closure. Coordinate and conduct internal audits, management reviews, and certification audits. Ensure records, data, and traceability systems are properly maintained and accessible. Documentation Control & Audit Handling Preferred candidate profile Qualifications : Education: Diploma / bachelors degree in mechanical, Industrial, or Production Engineering. Experience: 3-7 years of relevant experience in Quality Management; candidates with experience in aerospace or automotive sectors preferred. Certifications: Internal Auditor or Lead Auditor in AS9100D (preferred but not mandatory at joining; can be arranged post-joining). Technical Tools: Familiarity with quality tools like RCA, 5 Why, Pareto, FMEA, and document control systems. Soft Skills: Detail-oriented, well-organized, and self-driven with excellent communication skills.

We are seeking an enthusiastic learning and development partner for the Talent Strategy & Enablement team to educate and enhance the competencies of our employees. This position is an excellent fit for an enthusiastic, motivated, and self-starting individual looking for a fast-paced, dynamic, and challenging work environment. The role offers the opportunity to leverage your expertise in all aspects of technical training and writing. Candidates must develop extensive knowledge of our product offerings, processes, and customer goals. Must be a creative thinker, capable of learning and summarizing complex concepts and issues in a clear and interesting way. Must be able to build strong working relationships with the cross-functional teams/ product development areas of the company. Role, Responsibilities Build and shape the ongoing strategy and mission of training programs (with an opportunity to build programs from the ground up) Based on research and analysis, assess training needs and determine training objectives Execute virtual training sessions, webinars, workshops in groups or individually. Build and deliver content for online documentation, video tutorials, and knowledge base articles. Conduct content review based on student evaluations and provide recommendations for training material revisions. Determine overall effectiveness of training programs and make continuous improvements. Analyze internal organizational workflows and processes to identify process inefficiencies and areas for improvement. Essential Skills required Bachelors degree in a related field or equivalent experience 6+ years of proven experience as technical trainer or equivalent eDiscovery industry experience Certifications such as RCA, RCTP, Nuix Data Discovery Core, EnCE, and Brainspace Analyst are preferred. Experience in designing technical course content. Experience with software or technology services and related technologies Understanding of Agile best practices and delivery model Competency with MS Office Suite (Outlook, Word, Excel, PowerPoint) required. Competency with Articulate 360, Camtasia, Learning Management Systems (LMS) preferred. Work cross-functionally with SMEs in the Service Delivery and Product Development groups. Outstanding communication skills and comfortable speaking to crowds Self-motivated and effective in a fluid environment Able to work independently and as part of a team.

Activities like cabling, new rack installation should be effectively planned, reviewed & executed. Should be aware about ITSM / ISO 20000, ISO 27001, ISAE3402, SOX 404 & Customer specific audit for overall physical infrastructure management process Required Candidate profile Skill - IT Shift Engineer Location-Bangalore Any queries-kanchan@peshr.com/9867762401

Drive improvements in 3M , 12WM ,36WM & WM Claims Analyze warranty claim data from the field, update part analysis status, and reporting to top management Monitor and trend top field claims, initiating focused actions for root cause identification and issue resolution. Validate corrective measures (CM) through part duplication tests in durability test vehicles . Prepare and implement Early Warning Feedback (EWF) and 100% securing plans for all new project launches. Implement child part cost reduction , Refurbishement strategies to reduce claim costs. Plan and conduct supplier audits to ensure robust process control and adherence to quality standards. Manage preparation and approval process for field campaigns and recall actions . Generate Vehicle Identification Number (VIN) lists for campaigns based on issue severity and risk prioritization. Create and release Technical Information Bulletins (TIB) and Technical Service Bulletins (TSB) to guide accurate diagnosis and minimize incorrect claims at the dealership level. Conduct dealer visits for critical or safety-related field issues, performing on-site analysis and providing immediate technical feedback and support.

Drive improvements in 3M , 12WM ,36WM & WM Claims Analyze warranty claim data from the field, update part analysis status, and reporting to top management Monitor and trend top field claims, initiating focused actions for root cause identification and issue resolution. Validate corrective measures (CM) through part duplication tests in durability test vehicles . Prepare and implement Early Warning Feedback (EWF) and 100% securing plans for all new project launches. Implement child part cost reduction , Refurbishement strategies to reduce claim costs. Plan and conduct supplier audits to ensure robust process control and adherence to quality standards. Manage preparation and approval process for field campaigns and recall actions . Generate Vehicle Identification Number (VIN) lists for campaigns based on issue severity and risk prioritization. Create and release Technical Information Bulletins (TIB) and Technical Service Bulletins (TSB) to guide accurate diagnosis and minimize incorrect claims at the dealership level. Conduct dealer visits for critical or safety-related field issues, performing on-site analysis and providing immediate technical feedback and support. Utilize INCA to perform measurement, calibration, and diagnostics on ECU-controlled powertrain components. Experience with combustion engines ,Electric powertrains and ECU validation processes. Experience with Vector tools (CANalyzer, CANoe).

About The Role About The Role ( Team Member - Customer Service) Responsible to provide adequate and quick resolution to all the cases assigned Analyze the complaint trend and present to the senior management Preparing RCA ,Monitoring the cases and initiating corrective action Liaise up and coordinate with business stakeholders to close the cases end to end Job Requirement: Banking knowledge is must (Loan division knowledge is preferred) Good Communication skill (Verbal & Written) Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.) Graduate n above Min. experience of 5 years n plus

About The Role About The Role ( Team Member - Customer Service) Responsible to provide adequate and quick resolution to all the cases assigned Analyze the complaint trend and present to the senior management Preparing RCA ,Monitoring the cases and initiating corrective action Liaise up and coordinate with business stakeholders to close the cases end to end Job Requirement: Banking knowledge is must (Loan division knowledge is preferred) Good Communication skill (Verbal & Written) Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.) Graduate n above Min. experience of 5 years n plus

About The Role About The Role ( Team Member - Customer Service) Responsible to provide adequate and quick resolution to all the cases assigned Analyze the complaint trend and present to the senior management Preparing RCA ,Monitoring the cases and initiating corrective action Liaise up and coordinate with business stakeholders to close the cases end to end Job Requirement: Banking knowledge is must (Loan division knowledge is preferred) Good Communication skill (Verbal & Written) Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.) Graduate n above Min. experience of 5 years n plus