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8.0 - 12.0 years
10 - 14 Lacs
Pune
Work from Office
The Senior Supply Chain Planner is responsible for planning and maintaining daily supply chain operations across critical suppliers and customers, focusing on materials planning, procurement, production, inventory, logistics, customer service, and order fulfillment. This role plays a key part in meeting internal and external customer expectations, improving service levels, optimizing inventory, and balancing supply and demand. Key Responsibilities Manage day-to-day operational processes for a critical segment of the supply chain. Ensure internal and external customer requirements are met with high quality and responsiveness. Eliminate potential supply chain failures through proactive planning. Lead and implement short- and mid-term tactical improvements across functional teams. Approve and advise on changes to planning systems and parameters. Conduct root cause analysis (RCA) on KPI misses and implement SMART corrective actions. Lead Six Sigma and functional process improvement initiatives. Mentor and coach junior supply chain planners, ensuring adherence to common processes and internal controls. Liaise with stakeholders to resolve supply and demand constraints. Utilize and enhance communication plans to meet stakeholder needs. External Qualifications and Competencies Skills and Competencies Must Have Strong learning agility demonstrated recent learning of new systems/processes. Ability to prioritize under pressure and manage multiple responsibilities. Excellent written and verbal communication skills in English. Deep understanding of Material Planning and Supplier Procurement . Expertise in handling material availability/shortages and managing supplier commitments . Experience in executing RCA and converting outcomes into SMART action plans. Preferred/Nice to Have Working knowledge of allocation/constraint planning . Familiarity with ERP systems such as Oracle or SAP . Experience in managing safety stock and driving inventory optimization. Tools and Systems Materials Planning Systems, Excel, Business Intelligence (BI) dashboards, Advanced Planning Command Centre. Key Competencies Collaborates Works well with others to achieve shared goals. Communicates Effectively Clear, concise, and audience-tailored communication. Customer Focus Understands and meets customer needs effectively. Develops Talent Helps others grow and reach their potential. Ensures Accountability Takes ownership and delivers results. Global Perspective Understands the global nature of business challenges. Values Differences Embraces diversity and leverages different viewpoints. Technical Proficiencies Materials Planning System Utilization Leverages planning tools to manage demand/supply plans and resolve exceptions. Part Change Control Management Handles engineering change requests effectively to reduce obsolete inventory. Plan for Every Part (PFEP) Designs systems to ensure accurate and timely part delivery. Master Supply Scheduling Aligns procurement, production, and replenishment planning. KPI Management Interprets and acts on supply chain KPIs to improve performance. Additional Responsibilities Unique to this Position Qualifications Education : Bachelors Degree in Engineering (Required) Certifications : Any relevant certifications in Supply Chain or Materials Management (Preferred) Experience 8-12 years of relevant experience in Material Planning, Procurement, or Production Planning (Must Have) Experience managing 3040 critical suppliers and 1,000+ parts in a manufacturing plant environment (Nice to Have) Demonstrated success in inventory reduction initiatives and understanding of safety stock strategies (Preferred) Shift : EMEA Shift
Posted 1 month ago
2.0 - 6.0 years
6 - 8 Lacs
Hyderabad
Work from Office
Role : Quality Analyst - International Voice Location: Hyderabad, India Experience: 3 - 6 years Shift Timing Flexible with any shifts (Region wise alignment) Interested candidates can call and share their updated resumes On the email (Sakshi.mahajan@marketstar.com) Please reach out Sakshi Contact No:- 7889964667 Role and Responsibilities: Conducts quality review of telephonic/email conversations to ensure quality service goals and standards are met and/or identify areas where improvements can be achieved. Audits sales outbound calls and/or correspondence, observing performance, techniques, and application of guidelines and procedures as listed in the framework. Verifies that representatives are providing up-to-date information, following current processes, and communicating effectively with merchants. Ensure that the stipulated compliance guidelines are met and corrective measures are taken when there is a miss. Summarizes findings and recommendations and forwards them to team supervisor to use in performance discussion/assessments and/or promotional decisions. Provide coaching and guidance based on audit findings, and deliver weekly/ongoing performance feedback to associates as outlined by the business. Mentor/Transition newly hired representatives to ensure a smooth transition from the learning environment to the daily production environment. Provide formal product/process refresher training to facilitate ongoing learning. In cases of escalations by a merchant, the QA assists the representatives in preparing an RCA of the call, provides data points, or may even take the call on behalf of the representative. Maintains comprehensive working knowledge of policies, procedures, and benefits. Preferred Skills & Requirements: Management Skills. Attention to Detail. Leadership Motivational Skills. Strong Communication Skills. Multitasking. Customer Service. Problem-Solving Skills. Creativity. Ability to Work Well Under Pressure. Performance Management. Ability to Foster Teamwork. Organization. Ability to Educate Others. Basic Computer Skills. Whats in it for you? Constant Learning and an entrepreneurial growth mindset. Employee-centric benefits plan including but not limited to Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, Well-being sessions, real-time grievance redressal, and work flexibility. We are a people-first organization with policies and processes that help you bring the best version of yourself into work including fast-track growth for high-potential folks. An opportunity to be associated with the worlds leading brands as clients. To be a part of an organization with more than 60% of homegrown Leaders. Customized training programs that are catered to personal and professional development. We are an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to "peoplesuccessoperations@makrketstar.com" immediately.
Posted 1 month ago
8.0 - 10.0 years
8 - 10 Lacs
Chennai, Tamil Nadu, India
On-site
How you'll make an impact: You will be the subject matter expert in supplier sustainability. Provide guidance to our Supplier Quality and Sustainability Engineers in what and how to assess our suppliers. Provide specialist support in assessment of complex suppliers and contractors. Collect sustainability data and certificates from our suppliers and contractors, and ensure they stay up to date. Coordinate assessment activities with our third-party sustainability assessment provider and evaluate outcome. Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your background: BE (Electrical / Mechanical / Chemical) and Masters in Sustainability Management or equivalent competence gained through experience. You should have 8 to 10 years experience in the field of sustainability in a multinational company / experienced with sustainability questions in the energy sector. You should have experienced with working in a global company and interacting with people in different parts of the world. You should have knowledge in Kaizen, 4Q, DMAIC, Gemba, Root-Cause Analysis [RCA], Failure analysis, FMEA (Failure Modes Effects Analysis) and MS office. An organized person, valuing structure with a skilled communicator. Ability to work in cross functional and global team environments. Strong analytical and problem-solving skills. Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Posted 1 month ago
3.0 - 6.0 years
4 - 7 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Key goal of this role ensure utmost accuracy and completeness of raw data and there on provide insightful analysis of the same. Sales Data Analysis to provide insights into sales productivity, lead analysis, RCA, process gaps. CRM Data Hygiene Compliance check to ensure data accuracy; Monitoring CRM activity; Fixing Broken Data Clean Ups Data/ Document Collation from the team to ensure data completeness and readiness for various sales operations reports. What you ll bring: Experience in Sales data handling, Data Analysis Good Excel Power point skills Having CRM experience is preferred
Posted 1 month ago
1.0 - 6.0 years
3 - 5 Lacs
Mohali
Work from Office
As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainings and/or seminars. You must have knowledge, understanding, and compliance with TaskUs policies and procedures. Also, you must maintain knowledge of the functional area and company policies and procedures. You will also provide feedback to management concerning possible problems or areas of improvement. You will also perform other duties as assigned by management. So, do you have what it takes to become a Quality Analyst? Requirements: What exactly are we looking for? Well, we need someone whos willing to work on cyclical schedules. Have experience on phone, email and live chat support? That’s definitely a plus! Meanwhile, you have experience in Customer Service, Sales, Billing, Collections and Technical Support? Even better! We’re looking for someone who has strong verbal and written communication and comprehension skills, has done RCA, prepared dashboards, has knowledge about 7QC Tools, Coaching, Feedback, Corrective actions & preventative actions, etc. 1 year International experience is mandate as a QA. We need someone with good problem solving and critical thinking skills with a focus on issue resolution and customer satisfaction. A person who’s resourceful, able to multitask and has high attention to details will be a great addition to the team. If you’re someone who’s self-motivated and able to work independently as well as contribute to cross-functional and global teams, is flexible and has the ability to quickly adjust to frequent process and information changes, and can work under pressure -- then TaskUs is for you. Interested person can share their resume at "rajal.garg@taskus.com" or call on 8141444230. Thanks & Regards, Rajal Garg 8141444230
Posted 1 month ago
1.0 - 6.0 years
3 - 5 Lacs
Gurugram
Work from Office
As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainings and/or seminars. You must have knowledge, understanding, and compliance with TaskUs policies and procedures. Also, you must maintain knowledge of the functional area and company policies and procedures. You will also provide feedback to management concerning possible problems or areas of improvement. You will also perform other duties as assigned by management. So, do you have what it takes to become a Quality Analyst? Requirements: What exactly are we looking for? Well, we need someone whos willing to work on cyclical schedules. Have experience on phone, email and live chat support? That’s definitely a plus! Meanwhile, you have experience in Customer Service, Sales, Billing, Collections and Technical Support? Even better! We’re looking for someone who has strong verbal and written communication and comprehension skills, has done RCA, prepared dashboards, has knowledge about 7QC Tools, Coaching, Feedback, Corrective actions & preventative actions, etc. 1 year International experience is mandate as a QA. We need someone with good problem solving and critical thinking skills with a focus on issue resolution and customer satisfaction. A person who’s resourceful, able to multitask and has high attention to details will be a great addition to the team. If you’re someone who’s self-motivated and able to work independently as well as contribute to cross-functional and global teams, is flexible and has the ability to quickly adjust to frequent process and information changes, and can work under pressure -- then TaskUs is for you. Interested person can share their resume at "rajal.garg@taskus.com" or call on 8141444230. Thanks & Regards, Rajal Garg 8141444230
Posted 1 month ago
2.0 - 7.0 years
3 - 5 Lacs
Gurugram
Work from Office
As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainings and/or seminars. You must have knowledge, understanding, and compliance with TaskUs policies and procedures. Also, you must maintain knowledge of the functional area and company policies and procedures. You will also provide feedback to management concerning possible problems or areas of improvement. You will also perform other duties as assigned by management. So, do you have what it takes to become a Quality Analyst? Requirements: What exactly are we looking for? Well, we need someone whos willing to work on cyclical schedules. Have experience on phone, email and live chat support? Thats definitely a plus! Meanwhile, you have experience in Customer Service, Sales, Billing, Collections and Technical Support? Even better! Were looking for someone who has strong verbal and written communication and comprehension skills, has done RCA, prepared dashboards, has knowledge about 7QC Tools, Coaching, Feedback, Corrective actions & preventative actions, etc. 1 year International experience is mandate as a QA. We need someone with good problem solving and critical thinking skills with a focus on issue resolution and customer satisfaction. A person who’s resourceful, able to multitask and has high attention to details will be a great addition to the team. If you’re someone who’s self-motivated and able to work independently as well as contribute to cross-functional and global teams, is flexible and has the ability to quickly adjust to frequent process and information changes, and can work under pressure -- then TaskUs is for you. Interested person can share their resume at "rajal.garg@taskus.com" or call on 8141444230. Thanks & Regards, Rajal Garg 8141444230
Posted 1 month ago
2.0 - 7.0 years
3 - 5 Lacs
Mohali
Work from Office
As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainings and/or seminars. You must have knowledge, understanding, and compliance with TaskUs policies and procedures. Also, you must maintain knowledge of the functional area and company policies and procedures. You will also provide feedback to management concerning possible problems or areas of improvement. You will also perform other duties as assigned by management. So, do you have what it takes to become a Quality Analyst? Requirements: What exactly are we looking for? Well, we need someone whos willing to work on cyclical schedules. Have experience on phone, email and live chat support? Thats definitely a plus! Meanwhile, you have experience in Customer Service, Sales, Billing, Collections and Technical Support? Even better! We’re looking for someone who has strong verbal and written communication and comprehension skills, has done RCA, prepared dashboards, has knowledge about 7QC Tools, Coaching, Feedback, Corrective actions & preventative actions, etc. 1 year International experience is mandate as a QA. We need someone with good problem solving and critical thinking skills with a focus on issue resolution and customer satisfaction. A person who’s resourceful, able to multitask and has high attention to details will be a great addition to the team. If you’re someone who’s self-motivated and able to work independently as well as contribute to cross-functional and global teams, is flexible and has the ability to quickly adjust to frequent process and information changes, and can work under pressure -- then TaskUs is for you. Interested person can share their resume at "rajal.garg@taskus.com" or call on 8141444230. Thanks & Regards, Rajal Garg 8141444230
Posted 1 month ago
2.0 - 7.0 years
4 - 7 Lacs
Gurugram
Work from Office
Hi Folks! Greetings from TaskUs! Were all about inclusiveness and creating an environment where you and your career can thrivea place where your voice matters! We have a fantastic opportunity to join ourhashtag#RidiculouslyGood team and make a big impact athashtag#TaskUs, where ourhashtag#PeopleFirstCulture shines! Role: Team Leader Location: Gurugram Process: Voice/chat, Fintech/banking process Experience: International Fintech experience as a Team Leader in voice/non voice, or blended processes (AML,KYC,Fraud, payment, disputes,transaction monitoring,chargeback) Shifts: Rotational shifts & week-offs Work: From Office Know someone who fits the bill? Share their CV or spread the word! Preference - Immediate Joiner. Regards, Manpreet
Posted 1 month ago
1.0 - 5.0 years
3 - 5 Lacs
Gurugram
Work from Office
Role & responsibilities What does a TaskUs Quality Analyst really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your full concentration because its time to imagine what its like being a Quality Analyst at TaskUs. As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different perfor metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Intern and External mandated trainings and/or seminars. You must have knowledge, understanding, and compliance with TaskUs policies and procedures. Also, you must maintain knowledge of the functional area and company policies and procedures. You will also provide feedback to management concerning possible problems or areas of improvement. You will also perform other duties as assigned by management. So, do you have what it takes to become a Quality Analyst? Requirements: What exactly are we looking for? Well, we need someone with college or vocational school graduation as a qualificati and who’s willing to work on cyclical schedules. So if you have at least 1-2 years of working experience in the related field (Quality tools, Auditing, and Custom service). Have experience on phone, email, and live chat support? That’s definitely plus! Meanwhile, you have experience in Customer Service, Sales, Billing, Collections and Technical Support? Even better! We’re looking for someone who has strong verbal and written communication and comprehension skills. Someone who’s computer literate and proficient in the use Windows OS, Apple OS X, Microsoft Office and Google applications. Can you type least 30 WPM for voice and 35 WPM for Non-Voice campaigns? That’s what we need! We need someone with good problem solving and critical thinking skills with a focus on issue resolution and customer satisfaction. A person who’s resourceful, able to multitask and has high attention to details will be a great addition to the team. If you’re someone who’s self-motivated and able to work independently as well as contribute to cross-functional and global teams, is flexible and has the ability to quick adjust to frequent process and information changes, and can work under pressure -- then TaskUs is for you Preferred candidate profile Perks and benefits
Posted 1 month ago
3.0 - 8.0 years
4 - 6 Lacs
Gurugram
Work from Office
Role & responsibilities Imagine yourself going to work with one thing on your mind: to provide the best customer experience to your clients. As you look at your tasks for the day, you should be able to drive the performance of teammates in order for them to continuously hit their goals. You must be able to coach and manage the teammates under your supervision and act as a bridge between your teammates and the other departments. Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility. A critical part of the role is to be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses - so you can offer solutions to help them improve and grow. Through that, your team will be ab to deliver a superior customer experience - which is the main thrust of your department. You must be adept at creating reports of your teams performance and documenting feedback from your client. You must be able to effectively manage issues that mig arise (including HR related ones); not to mention, being creative in terms of thinking of solutions; and acting as the liaison between management and your team. So, do you have what it takes to be a Team Leader? Requirements: So, what are we looking for? We need someone who has the skills to call themselves a Leader. Someone with college or vocational school graduation as a qualification and has at least one (1) ye of relevant Team Leader experience managing at least 10+ teammates while working in a customer support role within an outsourcing or similar company. We need someone with excellent verbal and written communication skills along with above-average technical know-how. If you have previous experience working on the phone, email and live chat customer support roles, then that’s a plus in your favor. If you’re familiar with E-Commerce, Customer service, or any other tools; flexible and willing to work different shifts - we definitely want to talk to yo If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Preferred candidate profile Perks and benefits
Posted 1 month ago
2.0 - 6.0 years
5 - 7 Lacs
Navi Mumbai
Work from Office
Role & responsibilities As a Quality Team Leader, think of yourself as a medium for continuous improvement, not just for yourself and for your immediate team, but for the rest of the operational teams you will support. As Quality team leader (QTL), you will supervise a team of quality analysts and work with them in developing methods and standards for quality. You will conduct audits, attend business reviews and calibration sessions, all meant to detect areas of opportunity. You will collaborate with other departments in addressing these areas of opportunities and help design new processes, guidelines, and policies as the larger team continues to strive for operational excellence. Roles and Responsibilities: Calculation of monthly audit targets and work distribution amongst quality analysts (QAs) Drive audit target completion Gather inputs from QAs, basis audits, for briefings and training needs identification Report performance for aligned span on a daily/weekly/monthly basis Based on common customer concerns, suggest process/system improvements with quantified improvement opportunity Attend the weekly business review with Campaign TL/OM/client Coordinate with Training to develop training needs analysis Participate in strategic projects for the campaign/LOB Interview, onboard, and train new QAs Train aligned span on use of quality tools and analysis from time to time, or as planned by the organization Complete audit-over-audits for the QAs on the team Coach QAs for improvement and ensure their knowledge is up to date Maintain performance stack rank for QAs; complete quarterly performance reviews Conduct cross-functional calibration sessions for QAs, Ops, and Training Maintain change management log for the quality form and rubric Drive quality initiatives, contests, and campaigns for the assigned span Be updated on process/product knowledge and serve as SME for the campaign/LOB Technical skills: Ability to use quality tools for analysis and data interpretation Advance Excel/Google sheets skills necessary to facilitate data management and analysis Possesses problem solving and process improvement skills Knowledge of Six Sigma/Lean principles At least six (6) months experience in managing a team of QAs Previous experience in related environment preferred P.S : This is a non IT role, it is related to BPO operations and does not include software testing/audits. Preferred candidate profile Perks and benefits
Posted 1 month ago
2.0 - 6.0 years
2 - 3 Lacs
Vadodara
Work from Office
Position- Bankruptcy QC Associate POSITION SUMMARY-The BK QC Associate plays a critical role in reviewing and ensuring quality standards, processing accuracy and compliance as per predefined checklist. This position requires an understanding of legal documentation, including but not limited to court orders, retainer agreement, affidavits, and BK filings, which are essential for to deliver its services. The BK QC Associate will collaborate closely with the BK Coordinators from both US and IND businesses to execute daily responsibilities. Shift Timing- 2 PM to 9 PM / 3 PM to 12 midnight / 6 pm to 3 am / 9 pm to 6 am JOB RESPONSIBILITIES- Collaborate with onshore and offshore teams to ensure quality compliances and processing accuracy for daily operations. Independently audit population/sample proportion of the processed tickets basis the predefined checklist for the tickets assigned via email, Salesforce, Jit Bit, RAGIC, ARCHER Connect and other data sources, at a set frequency as defined by the business. Ensure random audits, at least twice or thrice per month, to check documentation around the BK Claimants. Perform random sample checks on the communication sent/received to/from Trustees. Accurately review and interpret legal especially court motions/orders, affidavits, PACER reports, and legal heirship documents. Build up a quick learning curve to ensure an in-depth understanding of the Standard Operating Procedures (SOPs) and training materials. Setup weekly connect with business for TNI in collaboration with trainers for SOP updates & PKT requirements. Create weekly/monthly reports for the audits performed on the set frequency and report out to supervisor and business with requisite analytics & inferences. The report should be inclusive of root cause and CAPA (Corrective Action/Preventive Action) for the defects/deficiencies identified during quality audits. Technical Skills: Advanced proficiency in MS Office, including Excel & PowerPoint, MS Teams and Outlook. Experience in quality audits of legal documents/ email communications. Should have the ability to comprehend legal terminologies and scope of work required during quality audits. To have understanding and maintain checklist of requisite state/district wise requirements if any Strong data analysis capabilities, with an eye for detail to identify errors. Exceptional written and verbal communication skills, with the ability to derive insights from information provided. Analytical problem-solving skills for addressing complex issues. Basic understanding of tools and techniques such as CAPA, RCA, FMEA, SPC & 7 QC tools.
Posted 1 month ago
7.0 - 12.0 years
5 - 14 Lacs
Bengaluru
Work from Office
JD: Mandatory Skills - ITIL, CSV, Process Management, Change Management, Pharma, audit, Compliance & Any certificate ITIL V3 / ITIL V4, CAPA, RCA Global Quality IT Manager Act as SME for review Quality Incidents, Change Controls, CAPA;s and procedures for IT systems. Responsible for review/Approval of stand Alone/Enterprise GxP Computerized systems validation documents, including enhancements. Responsible for review/approval of IT infrastructure qualification documents, including enhancements. Author & review CS-VMP and associated protocols & report templates. Conduct trainings in the areas of (CSV SOPs and related topics) to develop in-house capability. Support audit/assessment of suppliers of GxP IT Computerized Systems as SME. Support Audit preparation and remediation activities, as appropriate. Responsible for Monthly Reporting, as applicable. Support IT Compliance/Data Management/Data Security & Data Integrity for GxP computerized systems. Conduct Self Inspections for IT Compliance, establish CAPA to correct deficiencies and ensure closeout. Coordinate with the cross functional team to ensure timely initiation and closure of all QMS activities Viz., Incident, CC, CAPAs, as applicable. Report and escalate issues, as situation demands. Perform other duties, as assigned.
Posted 1 month ago
3.0 - 5.0 years
6 - 10 Lacs
Mumbai
Work from Office
Job_Description":" JobDescription Job Title EV Technical training Support Executive After Sales Service Experience 3-5 Years Job Location Designated zone Department After Sales Service Department Reporting Manager Santosh Kumar Cost Center Aboutthe Team: Aftersales and Service department is responsible for maintenance and repairs of products sold by Ultraviolette Automotive. We are a technical team who provide support and services to all consumers/ customer both internal to the company and outside to customers who purchase UV products. We are technically and futuristically driven to solve field issues and ensure customer satisfaction whilst using UV products. JobSummary: Will be responsible to trouble shoot the vehicle on the component/product level. Should be able to understand perform vehicle diagnosis by referring service repair manuals and SOPs. Will have to share the technical observations through reports. Co-ordinate escalate critical concerns timely for speedy resolution. Proactively monitor software and telematics related data for any abnormalities and take countermeasure. Will have to get information on all vehicle related recent updates and ensuring the same has been deployed in customer vehicles. Coordinate with various stake holders to ensure resolution in minimum possible down time. Will be responsible to resolve technical concerns in the vehicle by doing gamba visit, coordinating with vendors and field team etc., JobResponsibilities: Provide real-time technical assistance to service centers and technicians for diagnostics and repairs. Trouble shoot Electrical and Electronics related technical concerns (Battery, MCU, VCU, ABS etc.,) Ability to check and update the firmware to latest version. Should able to use diagnostic tools and equipment like P-SCAN, M-SCAN,Ixxat, Pickit ABS tools etc., Monitor vehicle telematics information and Raise Technical Failure Report on field concerns Co-ordinating with field team and other stakeholders for doing RCA on technical concerns Deliver training on new products, repair procedures, safety protocols, diagnostic tools, and EV fundamentals. Create and maintain training content, manuals, videos, and assessments. Certify technicians and service advisors through testing and evaluations. Ensure readiness of the service network before deployment of new features or hardware. Maintaining MIS on field technical failures and sharing monthly overview on the technical concern trends Escalating critical concerns to the concerned stakeholder, based on the frequent telematics monitoring and field failure observation. Should able to read defect codes and trouble shoot the concern in component level in product level Collaborating with various stake holders such as service team, CR Team, quality team, production, RnD and sales teams to ensure customer satisfaction and early resolution of field vehicle issues Adhering to the quality procedures and SOPs. Visiting workshops at various location for genba check and for field trails. JobRequirements: Experience: Example Strong understanding of EV components battery systems, controllers, telematics, high-voltage safety Strong understanding of EV two wheeler working, technical issues pertaining to electrical, electronics, Software level of EV vehicles. Workable knowledge on usage of telematics, diagnostic software and different diagnostic tools like P-SCAN, M-SCAN, Ixxat, Pickit etc., Skills:(Please add the tools / platforms / Software / Hardware experiences) Example Communication Skill Hindi, English Working knowledge on any telematics and diagnostic software. Ability to learn and adapt to new products technology Strong understanding EV two wheeler working, technical issues pertaining to electrical, electronics, mechanics of EV two wheelers. Making visits to field/workshops to do trouble shooting RCA Education: Bachelordegree in Mechanical/Automobile Engineering or related field. Soft Skills: Shouldbe open to travel across India Shouldbe able to converse in English Hindi (Additionally, Kannada otherlanguages is desirable) Working knowledge on computers anddata Interview Panels 1 st Round Santosh, Arbab 2 nd Round Rahul B Primary Skills: Trouble shooting, Communication,data handling application (Excel, Word, PPT, etc), Telematics Software,Knowledge on EV motorcycles Secondary Skills: Innovative approach, qualityprocedures, etc.
Posted 1 month ago
2.0 - 7.0 years
4 - 9 Lacs
Mumbai, Navi Mumbai
Work from Office
What We Offer: As a Quality Analyst , you will complete audits or evaluations. This may include quality audits, RCA scrubbing for CSAT/NPS, Resolution Rate, AHT, Cycle Time, Policy Adherence, Ticket Closures, etc. You will ensure that your defined monthly or weekly evaluation targets are met. Roles and responsibilities: Audit calls/interactions/transactions for aligned Teammates Coach Teammates for performance improvement (campaign specific) Report performance for an aligned span on a daily/weekly/monthly basis Provide inputs and basis audits for briefings and training which need identification Partner with Team Leaders (TLs) in leading team meetings for metrics improvement Participate in strategic projects for the campaign/LOB Identify and escalate any potential quality issues per defined process Isolate and report defects; verify defect fixes Suggest process/system improvements based on common customer concerns Accomplish other responsibilities assigned by management Drive quality initiatives, contests and campaigns for the assigned span Be updated on knowledge and serve as SME for the campaign/LOB Technical skills and qualifications: Basic understanding of Types of companies, Promoter Holdings & adherence to government regulations Must have worked in customer service (Voice & Back Office experience preferred) At least one-year of work experience as a Quality Analyst (preferred) Basic skills in Excel or Google Sheets Problem-solving skills Familiarity with the application of basic quality tools, such as cause and effect, histogram, correlation, and others (preferred) Soft skills: Proficiency in English language - C1/C2 preferred Has strong customer centricity Can assertively provide constructive feedback Has good written and verbal communication skills Thinks logically Can manage conflicts Pays strong attention to detail Can work with minimal supervision Demonstrates initiative and good judgment Can work on multiple projects and is versatile Can establish and maintain effective working relations with a wide variety of individuals Can work with a diverse team Has a Continuous Improvement mindset Personality traits required: Demonstrates clear thought process Articulates clearly Exercises conscientiousness and diligence Demonstrates assertiveness How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .
Posted 1 month ago
2.0 - 4.0 years
3 - 7 Lacs
Bengaluru
Work from Office
The Role: As a Analyst, we are looking for a proactive and dynamic candidate who can learn quickly and adapt to the fast paced environment here at Razorpay. Roles and Responsibilities: Resolve Merchant tickets and calling the merchant. Quick turnaround time to answer Merchant queries and maintain the right categorisation of tickets - Follow communication procedures and guidelines Handling Irate Customers: Effectively manages irate customers over calls by empathizing, pacifying concerns and communicate with clarity Identify issue breakages by assessing the ticket volumes/trends and RCA the tickets/issues to analyse the scope of improvements( System/Process/Agent) Collect and pass feedback to the respective stakeholders bring in impactful solutions You will be able to interact with some of the largest new age businesses in the country. Mandatory Qualifications: Minimum qualification - Bachelors Degree Minimum of 6-18 months years of experience, preferably in the fintech or banking domain. Experience in monitoring transactions and ensuring compliance with relevant regulations. Excellent communication skills, both written and verbal and stakeholder management Ability to multitask and manage time effectively. Attention to detail and ability to analyze information accurately. Strong problem-solving and decision-making skills. Ability to work collaboratively in a team environment. Knowledge of industry trends and best
Posted 1 month ago
10.0 - 15.0 years
6 - 10 Lacs
Hyderabad
Work from Office
Job Description: The Assistant Manager, Supplier Quality will be based in Hyderabad . In this position, you will report to the Manager, Supplier Quality . Watch Culture is our Passion to learn more about us. We are looking for someone who demonstrates: Passionate drive to innovate and create Integrity to the core Enthusiastic customer focus Consistent interactive teamwork Desire for continuous improvement and top performance. Here is a glimpse of what you will do: Lead in establishing QMS process across different locations. Good knowledge of developing process documents, work instructions, SOPS, workflows etc. Work on new ideas for automation of documentation and other internal processes. Review the Customer quality contractual requirements and suggest suitable modifications. Collate and evaluate all the quality documents from supplier as per acceptable reference standard and submit it to customer on time. Visit to site for critical quality issues and gather data for root cause analysis and derive corrective and preventive actions. Conduct Supplier Qualification Audit for new supplier as per defined process. Actively contributes to the continuous improvement of the site performance indicators by identifying quality issues and ways to reduce waste. Perform periodic process audit at supplier and close all non-conformities by working with suppliers. Support the Quality Managers to monitor and report on supplier product quality and performance. Issue Material dispatch clearance certificate (MDCC) to supplier after verifying the data and keeping record of all the shipment documents in system. Prepare and share report of Parts, product and document issues on monthly basis to management. Be part of a sustainable engineering team to evaluate new requirements by collecting data from VOC, best practices in market etc. Generate PPAP request in Arena for specific suppliers in coordination with NPI team. Applying Six Sigma methodologies, drive continuous improvements in product quality while also driving down product cost and time to market Here is some of what you will need (required): Bachelor s degree in mechanical / electrical /electronic Engineering with minimum 10+ years experience in Supplier Quality Management. Six Sigma green belt certified. Proficient in quality tools such as 8D, 5 why SPC, Pareto, RCA process. Must be certified either as QMS, IATF, VDA lead auditor Strong understanding of QMS and process automations. Planning and peritonising activities based on situation. Willing to learn and adapt the learning for process improvement. Good command on Word, Excel, and Power point. Here are a few of our preferred experiences Ability to manage multiple projects simultaneously. Strong project management, organizational skills and keen attention to detail. The ability to generate new ideas and follow through to completion. Self-Driven, self-motivated and make responsible decisions. Ability to effectively interface with senior management and staff. Superior professionalism, judgment and strong work ethic. Great team players and able to adapt to work in multi-cultural environment with different departments Culture is our Passion
Posted 1 month ago
5.0 - 7.0 years
8 - 12 Lacs
Bengaluru
Work from Office
About the job: The Field Application Engineer will be responsible for testing and integration of electric vehicle sub-systems. The ideal candidate should have strong basics of electrical engineering, as well as hands-on experience with testing them. The engineer will work closely with other members of the R&D team to develop cutting-edge solutions for electric vehicle batteries, ensuring the highest levels of safety, reliability, and performance. Key Responsibilities : Understanding project requirement, Electrical schematics in order to carry out integration and testing of BMS. Charger and IOTs for electric vehicles at bench level and vehicle level. Perform testing, collect and analyze CAN data, verify protocol adherence, prepare test reports and give feed back to R&D Team. Perform Root cause analysis (RCA) & develop and execute test plans to validate the performance. Analyze and interpret data to identify areas for improvement and optimize system performance. Provide technical support and troubleshoot issues at customer sites Should train customer end technician / test engineer on suing Vecmocon software and tools. Expected to travel to customer end for integration and testing. This is a field job. Must have willingness to travel. Key Skills: Strong grasp on the basic concepts of Electrical and Electronics Proficiency in documentation tools like word and excel Hands on experience in CAN communication. Hands on experience of testing tools such as multimeter and DSO Proficiency in English communication skills Excellent problem-solving and analytical skills Basic experience in soldering (SMT/THC) Ability to understand schematics Nice to have skills: Knowledge of battery management systems including cell balancing, voltage and temperature monitoring & fault protection. Understanding of batteries and types of batteries and knowledge of components. Preferred Qualifications: Bachelor s / Diploma in Electrical and Electronics Preferred industries - Automotive electronics, IOT, Inverters, Charger, Solar
Posted 1 month ago
3.0 - 5.0 years
2 - 5 Lacs
Pune, Chennai
Work from Office
Life at verinite is very pleasant and helps you to define yourself in challenging as well as a robust environment. Experience 3 to 5 years Location Pune / Chennai What do we want to accomplish and why do we need you? Verinite Technologies is an IT consulting and service company working with banks on Consulting, Testing and Support services around Cards, Payments and Lending initiatives with our domain and technology level expertise. Verinite have successfully delivered more than 500+ of projects since inception. Verinite is a delivery & people centric organisation with cultural values of Innovation, Execution Excellence and Empathy. With our Niche knowledge and Domain expertise Verinite will create its own space in Global Banking Technology & Fintechs. What will you do Day to Day? As a BAU L2 Analyst, you will work hand-in-hand with support teams and ensure that all incidents related to the supported applications are resolved in a timely manner. The candidate will be responsible for daily Production Support functions for Power CARD CMS application. The candidate will ensure functioning of the production environment with the view to maintain stability and control. Essential Skills for the Job Role Looking for a candidate with an experience 3-5 years having worked as BAU L2 support analyst for PowerCARD application Candidate should have good working knowledge on PowerCARD application. Manage L2 production issues and support to users Responsible to maintain product SLAs Front line support to client users responding to issues related to problem/incident management Classify service requests according to business guidelines and service-level agreements. Responsibility for ensuring the necessary pro-active monitoring is in place Should be able to identify potential issues and take action to prevent or resolve them in a timely manner, to minimize escalations Communicate the application support policies, procedures, and SLA to the relevant parties Formulate a problem solving and decision-making approach to handle issues Outstanding skills in written & oral communications Good knowledge in end to end credit card lifecycle will be preferred Ensure the daily BAU and SOPs are executed with defined SLAs. Ensure the closure of the issues on time, preparation of detailed RCA of issues. Strive for continuous improvement of incident management process and integration with other IT operations management processes. Track resolution of all open issues, be part of the solutioning team for war room / discussions. Manage audit queries related to all Credit Card Application s Production environment. Roles & Responsibilities Manage and ensure that all support or service requests are dealt with according to the agreed procedures Maintain incident report and support process knowledge by working support deliverables Communicate with stakeholders and external parties on application support related matters. Review periodic reports on the issues raised and resolved and identifies trends of issues raised. Achieve highest level of Customer Satisfaction Identify ways to improve the customer support experience throughout the lifecycle of a ticket Create documentation of the support services to be delivered based on each applications functionality Define action and work plans to address the issues Monitor and review service levels Ok, You are Interested !! need to know more about Verinite Great team: Young, Talented and Diverse teams. We are People Centric Organisation with agility and expert domain expertise. Great culture: The freedom to think and innovate is something that defines the culture of Verinite. Every person is approachable. Huge market: With our unique Domain Expertise we see ourself partnering with our clients in large Technology Initiatives and Integrations in Banking and Finance. Great customers: Some of the most notable banks India IDFC, DBS, HDFC, RBL, Kotak Mahindra Bank, Axis Bank and much more International Banks. Impact: A fun and exciting culture that empowers its people to make a huge impact. Working hard for things that we don t care about is stress, but working hard for something we love is called passion! At Verinite we passionately solve problems in order to be able to move faster and each Verinitian imbibes our key values of honesty, ownership, perseverance, communication, impact, curiosity, courage, agility and selflessness.
Posted 1 month ago
4.0 - 9.0 years
4 - 8 Lacs
Pune
Work from Office
Job Description Summary As part of the GE India Multi-modal Manufacturing team, the Assistant Engineer- Quality inspector is responsible for establishing an efficient and continually improving In-process quality systems as per AS 9100 ISO 9001 and internal GE QMS norms. Own & drive key Quality deliverables in the projects including analysis & certifying aviation hardware per internal quality inspection requirements . Company Overview: Working at GE Aerospace means you are bringing your unique perspective, innovative spirit, drive, and curiosity to a collaborative and diverse team working to advance aerospace for future generations. If you have ideas, we will listen. Join us and see your ideas take flight. Site Overview: Our Multi-modal Manufacturing Facility (MMF) in Pune plays a crucial role in manufacturing key aerospace components, supporting not only Indias defence and commercial sectors but also global aviation supply chains. Our relationships with Indian suppliers, combined with our world-class local facilities and global reach, continue to shape Indias aerospace ecosystem. Job Description Role Overview The position will report to the Quality Engineer Manager. Responsible to carry out inspections in quality per internal QMS procedural requirements. Work closely with manufacturing production & Quality system teams to develop and implement AS 9100 procedures & systems & support driving end to end production quality flow downs. Willingness to work & get qualified to Cross functional teams & quality cells along with HPT teams for daily analysis of yield improvement , EHS & process improvisation projects. Contribute to continual improvement through audit programs, assessment of various non-conformances and driving corrective actions identified through Root Cause Analysis. Understanding of site quality QMS procedures & policies. Understanding quality tools related to process yield improvement tools like RCA , KAIZENS , 7 QC tools , Defect Analysis etc. Inspecting production hardware , attending to customer complaint analysis & stock verifications where required. Providing technical analysis and evaluation both manually and automatically to assigned inspection processes. Knowledge on dimensional inspection methodologies. Addressing line quality help calls & providing solution. Providing training, and support to shop operations, design and manufacturing to assure effective Quality Assurance Maintaining awareness of the latest inspection techniques & processes and their beneficial and limiting aspects for optimum application Pursuing continuous improvement for quality & cost reductions projects. Actively contributing to non conformance event management & analysis. Sound knowledge on MRB handling procedure Stock sweep & analysis. The Ideal Candidate: Candidate would be responsible for Final inspection of the aerospace hardware. Aware about AS9100, FAI, NC, RCCA and QMS requirement Qualifications/Requirements: First Class Diploma in Mechanical Electrical Engineering 4 + Years of Experience in Production quality . DPRV Certification and DSQR for at least one prime (GE Preferred) Experience in Aviation industry in the fields of aviation quality inspection & product acceptance is added advantage, Working knowledge of AS 9100 and internal requirements. Strong working knowledge of GD&T, drawings & specifications interpretation Preferred Qualifications: Knowledge of AS 9100 or AMS , S1000 S1002 standards. Knowledge of Basic Lean and Six Sigma Methodology Working knowledge of AS 9100 and internal requirements. Whether we are manufacturing components for our engines, driving innovation in fuel and noise reduction, or unlocking new opportunities to grow and deliver more productivity our GE Aerospace teams are dedicated and making a global impact. Join us and help move the aerospace industry forward Additional Information Relocation Assistance Provided: Yes
Posted 1 month ago
2.0 - 7.0 years
4 - 8 Lacs
Pune
Work from Office
Job Description Summary As part of the GE India Multi-modal Manufacturing team, the Assistant Engineer- Quality inspector is responsible for establishing an efficient and continually improving In-process quality systems as per AS 9100 ISO 9001 and internal GE QMS norms. Own & drive key Quality deliverables in the projects including analysis & certifying aviation hardware per internal quality inspection requirements . Job Description Company Overview : Working at GE Aerospace means you are bringing your unique perspective, innovative spirit, drive, and curiosity to a collaborative and diverse team working to advance aerospace for future generations. If you have ideas, we will listen. Join us and see your ideas take flight! Site Overview: Our Multi-modal Manufacturing Facility (MMF) in Pune plays a crucial role in manufacturing key aerospace components, supporting not only Indias defense and commercial sectors but also global aviation supply chains. Our relationships with Indian suppliers, combined with our world-class local facilities and global reach, continue to shape Indias aerospace ecosystem. Role Overview: The position will report to the Quality Engineer Manager. Responsible to carry out inspections in quality per internal QMS procedural requirements. Work closely with manufacturing production & Quality system teams to develop and implement AS 9100 procedures & systems & support driving end to end production quality flow downs. Willingness to work & get qualified to Cross functional teams & quality cells along with HPT teams for daily analysis of yield improvement , EHS & process improvisation projects. Contribute to continual improvement through audit programs, assessment of various non-conformances and driving corrective actions identified through Root Cause Analysis. Understanding of site quality QMS procedures & policies. Understanding quality tools related to process yield improvement tools like RCA , KAIZENS , 7 QC tools , Defect Analysis etc. Inspecting production hardware , attending to customer complaint analysis & stock verifications where required. Providing technical analysis and evaluation both manually and automatically to assigned inspection processes. Knowledge on dimensional inspection methodologies. Addressing line quality help calls & providing solution. Providing training, and support to shop operations, design and manufacturing to assure effective Quality Assurance Maintaining awareness of the latest inspection techniques & processes and their beneficial and limiting aspects for optimum application Pursuing continuous improvement for quality & cost reductions projects. Actively contributing to non conformance event management & analysis. Sound knowledge on MRB handling procedure Stock sweep & analysis. The Ideal Candidate: Candidate would be responsible for Final inspection of the aerospace hardware. Aware about AS9100, FAI, NC, RCCA and QMS requirement Preferred Qualifications: Knowledge of AS 9100 or AMS , S1000 S1002 standards. Knowledge of Basic Lean and Six Sigma Methodology Working knowledge of AS 9100 and internal requirements. Qualifications/Requirements: First Class Diploma in Mechanical 2 + Years of Experience in Production quality . Experience in Aviation industry in the fields of aviation quality inspection & product acceptance is added advantage, Working knowledge of AS 9100 and internal requirements. Strong working knowledge of GD&T, drawings & specifications interpretation. Whether we are manufacturing components for our engines, driving innovation in fuel and noise reduction, or unlocking new opportunities to grow and deliver more productivity, our GE Aerospace teams are dedicated and making a global impact. Join us and help move the aerospace industry forward. Additional Information Relocation Assistance Provided: Yes
Posted 1 month ago
3.0 - 4.0 years
4 - 7 Lacs
Pune
Work from Office
Job Description Summary As part of the GE India Multi-modal Manufacturing team, the Assistant Engineer- Quality inspector is responsible for establishing an efficient and continually improving In-process quality systems as per AS 9100 ISO 9001 and internal GE QMS norms. Own & drive key Quality deliverables in the projects including analysis & certifying aviation hardware per internal quality inspection requirements . Job Description Company Overview : Working at GE Aerospace means you are bringing your unique perspective, innovative spirit, drive, and curiosity to a collaborative and diverse team working to advance aerospace for future generations. If you have ideas, we will listen. Join us and see your ideas take flight! Site Overview: Our Multi-modal Manufacturing Facility (MMF) in Pune plays a crucial role in manufacturing key aerospace components, supporting not only Indias defense and commercial sectors but also global aviation supply chains. Our relationships with Indian suppliers, combined with our world-class local facilities and global reach, continue to shape Indias aerospace ecosystem. Role Overview: The position will report to the Quality Engineer Manager. Responsible to carry out inspections in quality per internal QMS procedural requirements. Work closely with manufacturing production & Quality system teams to develop and implement AS 9100 procedures & systems & support driving end to end production quality flow downs. Willingness to work & get qualified to Cross functional teams & quality cells along with HPT teams for daily analysis of yield improvement , EHS & process improvisation projects. Contribute to continual improvement through audit programs, assessment of various non-conformances and driving corrective actions identified through Root Cause Analysis. Understanding of site quality QMS procedures & policies. Understanding quality tools related to process yield improvement tools like RCA , KAIZENS , 7 QC tools , Defect Analysis etc. Inspecting production hardware , attending to customer complaint analysis & stock verifications where required. Providing technical analysis and evaluation both manually and automatically to assigned inspection processes. Knowledge on dimensional inspection methodologies. Addressing line quality help calls & providing solution. Providing training, and support to shop operations, design and manufacturing to assure effective Quality Assurance Maintaining awareness of the latest inspection techniques & processes and their beneficial and limiting aspects for optimum application Pursuing continuous improvement for quality & cost reductions projects. Actively contributing to non conformance event management & analysis. Sound knowledge on MRB handling procedure Stock sweep & analysis. Qualifications/Requirements: First Class Diploma in Mechanical Electrical Engineering 3-4 Years of Experience in Production quality . DPRV Certification and DSQR for at least one prime (GE Preferred) Experience in Aviation industry in the fields of aviation quality inspection & product acceptance is added advantage, Working knowledge of AS 9100 and internal requirements. Strong working knowledge of GD&T, drawings & specifications interpretation The Ideal Candidate: Candidate would be responsible for Final inspection of the aerospace hardware. Aware about AS9100, FAI, NC, RCCA and QMS requirement Preferred Qualifications: Knowledge of AS 9100 or AMS , S1000 S1002 standards. Knowledge of Basic Lean and Six Sigma Methodology Working knowledge of AS 9100 and internal requirements. Whether we are manufacturing components for our engines, driving innovation in fuel and noise reduction, or unlocking new opportunities to grow and deliver more productivity, our GE Aerospace teams are dedicated and making a global impact. Join us and help move the aerospace industry forward. Additional Information Relocation Assistance Provided: Yes
Posted 1 month ago
4.0 - 9.0 years
4 - 7 Lacs
Pune
Work from Office
Job Description Summary Job Description Summary As part of the GE India Multi-modal Manufacturing team, the Assistant Engineer- Quality inspector is responsible for establishing an efficient and continually improving In-process quality systems as per AS 9100 ISO 9001 and internal GE QMS norms. Own & drive key Quality deliverables in the projects including analysis & certifying aviation hardware per internal quality inspection requirements Job Description Company Overview: Working at GE Aerospace means you are bringing your unique perspective, innovative spirit, drive, and curiosity to a collaborative and diverse team working to advance aerospace for future generations. If you have ideas, we will listen. Join us and see your ideas take flight. Site Overview: Our Multi-modal Manufacturing Facility (MMF) in Pune plays a crucial role in manufacturing key aerospace components, supporting not only Indias defence and commercial sectors but also global aviation supply chains. Our relationships with Indian suppliers, combined with our world-class local facilities and global reach, continue to shape Indias aerospace ecosystem Role Overview: The position will report to the Quality Engineer Manager. Responsible to carry out inspections in quality per internal QMS procedural requirements. Work closely with manufacturing production & Quality system teams to develop and implement AS 9100 procedures & systems & support driving end to end production quality flow downs. Willingness to work & get qualified to Cross functional teams & quality cells along with HPT teams for daily analysis of yield improvement , EHS & process improvisation projects. Contribute to continual improvement through audit programs, assessment of various non-conformances and driving corrective actions identified through Root Cause Analysis. Understanding of site quality QMS procedures & policies. Understanding quality tools related to process yield improvement tools like RCA , KAIZENS , 7 QC tools , Defect Analysis etc. Inspecting production hardware , attending to customer complaint analysis & stock verifications where required. Providing technical analysis and evaluation both manually and automatically to assigned inspection processes. Knowledge on dimensional inspection methodologies. Addressing line quality help calls & providing solution. Providing training, and support to shop operations, design and manufacturing to assure effective Quality Assurance Maintaining awareness of the latest inspection techniques & processes and their beneficial and limiting aspects for optimum application Pursuing continuous improvement for quality & cost reductions projects. Actively contributing to non conformance event management & analysis. Sound knowledge on MRB handling procedure Stock sweep & analysis. The Ideal Candidate: Candidate would be responsible for Final inspection of the aerospace hardware. Aware about AS9100, FAI, NC, RCCA and QMS requirement Qualifications/Requirements: First Class Diploma in Mechanical Electrical Engineering 4 + years of Experience in Production quality . DPRV Certification and DSQR for at least one prime (GE Preferred) Experience in Aviation industry in the fields of aviation quality inspection & product acceptance is added advantage, Working knowledge of AS 9100 and internal requirements. Strong working knowledge of GD&T, drawings & specifications interpretation Preferred Qualifications Knowledge of AS 9100 or AMS , S1000 S1002 standards. Knowledge of Basic Lean and Six Sigma Methodology Working knowledge of AS 9100 and internal requirements Whether we are manufacturing components for our engines, driving innovation in fuel and noise reduction, or unlocking new opportunities to grow and deliver more productivity our GE Aerospace teams are dedicated and making a global impact. Join us and help move the aerospace industry forward Additional Information Relocation Assistance Provided: Yes
Posted 1 month ago
1.0 - 6.0 years
5 - 12 Lacs
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Work from Office
Role & responsibilities Quality System Implementation (ISO 9001:2015) Production Quality Monitoring (inspections, testing) Problem-Solving & Non-Conformance (RCA, CAPA) Process Control & Improvement (Kaizen, 5S) Supplier Quality Management Preferred candidate profile ISO 9001:2015 knowledge Quality tools (7 QC tools, RCA, CAPA, FMEA) Certified internal auditor for ISO 9001:2015 (preferred) QA experience from plastic drum or any packaging industry
Posted 1 month ago
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