1675 Rca Jobs - Page 4

Key Purpose of the Role To ensure consistent quality standards and develop a robust vendor base for briquette and pellet processing plants under the Green Channel Program. The role focuses on maintaining product quality, supplier performance, and adherence to sustainability goals. Responsibilities Quality Assurance Vendor development Green channel program coordination Maintain product quality, Oversee regulatory compliance Manage audits. What Key Tasks will be involved1. Quality Assurance (QA): a. Develop, implement, and monitor quality control systems for briquette and pellet products. b. Conduct routine audits at processing plants to ensure compliance with industry standards (e.g., ISO, BIS, MoEFCC). c. Establish testing protocols for raw materials (e.g., agro waste, sawdust) and finished products. d. Identify and resolve quality issues through root cause analysis and corrective action plans. e. Maintain records of QA documentation, inspection reports, and compliance certificates. f. Liaise with third-party testing laboratories and certification agencies. 2. Vendor Development: a. Identify, evaluate, and onboard new vendors/suppliers aligned with Green Channel guidelines. b. Conduct technical and capacity assessments of vendors to ensure readiness for sustainable biomass fuel production. c. Develop vendor scorecards and conduct periodic performance reviews. d. Assist vendors in upgrading quality systems and production techniques to meet specifications. e. Support price negotiations and contract finalization with approved vendors. 3. Program Coordination: a. Coordinate with procurement, logistics, and technical teams to ensure seamless execution of the Green Channel program. b. Ensure all suppliers meet environmental and social compliance standards. c. Support the implementation of digital tracking systems for vendor and quality data. Opportunity Opportunity to work with a fast-growing company in a priority bio- energy sector Work with a highly engaged & motivated team Report To Manager Green channel Program Ideal Candidate Profile Area Criteria Expectations General Background Experience Diploma / Bachelor's degree in Mechanical Engineering, Chemical Engineering, or relevant field. Technical Competency Knowledge Proficient in QA tools (e.g. RCA) and MS Office. Any Specific Need Strong knowledge of biomass briquette and pellet standards. Familiarity with sustainability and environmental compliance. Good communication and negotiation skills. Willingness to travel to vendor and plant locations regularly. Presentation/ Communication Skills Strong written and verbal communication, Communicate well with both external and internal customers Soft Skills Interpersonal Skills Confident, Assertive Team player Ability to collaborate cross functionally KPI Measurable Key Performance Indicators (KPIs): % vendor compliance to quality standards No. of vendors developed and certified under Green Channel Product rejection rate at site/plant Timeliness and accuracy of QA documentation Vendor performance score improvement

Rates including MARK UP - 170 K/M - 190 K/M Evaluate Zayo's current landscape for gaps and readiness Gather and analyze business and technical requirements to design cloud estate. Identify risks and develop strategies for a smooth cloud transition. Collaborate with onsite and offshore architects to design scalable, secure Azure cloud architectures using using Azure services like Azure Virtual Machines, Azure App Services, and Azure Kubernetes Service Ensure best practices for security, compliance, and performance optimization. Usage IaC tools like Terraform and AWS CloudFormation to automate cloud resource management. Work with DevOps teams, developers, and stakeholders to meet all cloud infrastructure requirements. Measure cloud environments to optimize performance and cost-efficiency. Create detailed documentation of cloud architectures and processes for maintenance and future Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Cloud AWS Admin. Experience: 5-8 Years.

Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Vmware VDI. Experience: 5-8 Years.

Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the clients end Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Retail Banking (PO). Experience: 5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Vmware VDI. Experience: 5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: VMware Server Admin. Experience: 5-8 Years.

As a Customer Support & Success professional based in Navi Mumbai, you will play a crucial role in leading and managing a team consisting of Pilots, Key Account Managers, and Trainers. Your responsibilities will include providing training, mentoring, and suggesting improvements for the team. You will also be in charge of developing a Training Excellence and Optimization Strategy focusing on Product, Process, and People. In terms of Field Operation Management, you will be responsible for ensuring the timely completion of trials, demos, training sessions, and ATP/commissioning. Your role will involve participating in field trials for significant deals and ensuring alignment with relevant requirements. Additionally, you will oversee Inventory Management and develop Standard Operating Procedures (SOPs) and best practices for Customer Support and Success. Your focus on Customer Success will involve building strong relationships with customers and channel partners. You will provide valuable feedback on products and processes, ensuring effective communication channels are in place to relay inputs to the development teams. Collaboration with cross-functional teams is key to success in this role. You will closely work with Sales, Product, R&D, QA, and Supply Chain teams to achieve operational success. Establishing and managing relationships with these teams will be essential for seamless coordination. For International Business operations, you will be tasked with managing the structure and resources for international field demos, trials, and training. Supporting pilots and overseeing inventory for international operations will also fall under your responsibilities. To qualify for this position, you should hold a Bachelor's degree in Aeronautical Engineering and possess 7-12 years of experience in Aviation, UAV, or Aeronautics. Proficiency in Power BI and advanced analytical tools for UAV log analysis is required. This role offers a competitive salary ranging from INR 18-22 Lakhs per annum. Key skills for success in this position include expertise in Aviation, RCA, Aerodynamics, Field Operation, UAV technology, customer communication, customer success strategies, demonstrations, aviation electronics, channel partner relations, and training and development.,

Your main responsibility as a Shift Operator will be to ensure the smooth operation of equipment and machinery in a safe and efficient manner. You will be required to monitor the production process, troubleshoot any issues that may arise, and make necessary adjustments to maintain optimal performance. Additionally, you will be responsible for following standard operating procedures (SOPs) and ensuring compliance with health and safety regulations, such as KGS and KOSHA (PSM/SMS) guidelines. You will also be involved in conducting audits to identify areas for improvement and implementing corrective actions. As a Shift Operator Leader, you will lead a team of operators, providing guidance and support to ensure the team meets production targets and quality standards. You will be responsible for training new team members on SOPs and best practices, as well as conducting regular performance evaluations. In addition, you will work closely with the Electrical & Instrument Engineer to coordinate maintenance activities, such as TAR (Turnaround) projects, and investigate any incidents through Root Cause Analysis (RCA) to prevent recurrence. To excel in this role, you should possess strong leadership skills, excellent communication abilities, and a proactive approach to problem-solving. Previous experience in a similar role within the manufacturing industry is preferred, along with a solid understanding of process safety management and risk assessment protocols. A degree in a relevant field, such as engineering or a related discipline, is also desirable. If you are a motivated individual with a passion for operational excellence and team leadership, we encourage you to apply. Air Liquide is committed to fostering a diverse and inclusive work environment that values the unique perspectives and contributions of all employees. We believe that a diverse workforce enhances our ability to innovate and adapt in a rapidly changing world, ultimately driving the success of our organization.,

The job involves providing SAP SD L2 Support at Karappakkam OMR, Chennai with a total of 7 years of experience, including 2 years in the domain and 4-7 years in SAP Functional. As an L2 Support, you will be responsible for incident management support, collaborating with the SAP SD Lead to resolve issues and implement necessary changes to enhance end user experience. Your role will include: - Offering Subject Matter Expertise (SME) support to resolve SAP application issues, conducting Root Cause Analysis (RCA), and ensuring problem resolution. - Providing functional insights to the technical team for incidents and problem tickets that require L1 support. - Handling L2 incidents related to SAP modules in both primary and secondary environments, including non-SAP platform applications that may be integrated with SAP. - Managing requests through tools, following up, updating incidents, and ensuring closure within SLAs. - Managing service requests efficiently. - Demonstrating knowledge in integrating SD with FI, MM, and PP scenarios. - Taking ownership of change management activities, including test plan preparation for change requests (CRs), end-to-end delivery of medium and complex CRs, and data gathering for stakeholders. - Updating system documentation, creating training/user manuals, and managing SAP roles and authorizations. - Qualifications required include a degree in BE/B-Tech/MBA or any computer graduation, with optional certifications in SAP SD and ITIL-F. Essential Skills include: - Strong knowledge of SAP SD concepts such as pricing, document controls, GST, E-Invoicing, variant configuration, batch management, credit management/FSCM, etc. - Understanding of SAP integration areas, OTC-ECC/S4, and interface with other applications using APIs, IDOCs, etc. - Basic ABAP debugging skills, SAP HANA knowledge, exposure to support projects, and end-to-end implementation projects. - Excellent communication and interaction skills with various stakeholders like business owners, end users, and solution architects. If you meet the qualifications and possess the necessary skills, you can share your resume with stk3@sanmargroup.com.,

As a Quality Assurance Engineer for BESS Renewable Projects, you will be responsible for monitoring and ensuring that all quality processes are followed by the team in accordance with SFQP and approved drawings. This includes proper documentation with traceability for field activities related to BESS projects. You will also be required to attend RFIs raised by the construction team, manage field quality engineers, off-roll personnel, and TPI ers on a daily basis. Your role will involve monitoring and controlling quality issues and non-conformities during RFI and raw material inspections at the vendor end for BESS Materials. Additionally, you will be responsible for overseeing field testing activities according to planned schedules and SFQP protocols, as well as issuing Quality Clearance Certificates to site contractors for UD Clearance. In this position, you will lead continual quality improvement initiatives within BESS Renewable Projects and provide coordination and technical guidance to all team members as per organizational requirements. You will also be expected to liaise with both internal and external customers for BESS Renewable projects and conduct failure analysis of equipment using methods such as RCA, CAPA, and FMEA. Furthermore, you will play a key role in ensuring vendor performance evaluation for improvements as per project requirements, identifying risks and opportunities with mitigation plans, and ensuring that all quality records are uploaded on a common server in real-time. It will also be your responsibility to ensure that all documentation and records are in compliance with the Quality Management System. To qualify for this role, you should hold a B.Tech degree in any discipline.,

Hiring for Quality Analyst/Sr. Quality Analyst Location: MBP, Navi Mumbai Role : The role is focused on auditing calls and mails, recording feedback, and facilitating necessary changes to improve the call center's core processes. The aim is to reduce errors through Audits, Root Cause Analysis (RCA), and Failure Mode and Effects Analysis (FMEA) while setting control measures in place. The role also involves delivering productivity improvements through continuous growth and technical development of the team, ensuring that all areas are efficiently managed and optimized. Job Responsibilities : Conduct thorough audits of calls and emails to ensure compliance with company standards and identify areas for improvement. Record detailed feedback based on audit findings and share it with relevant stakeholders to facilitate process enhancements. Implement necessary changes to the call center processes based on audit feedback, aiming to enhance efficiency and effectiveness. Develop and maintain updated documentation of core processes, ensuring all team members are informed of the latest procedures. Utilize Root Cause Analysis (RCA) and Failure Mode and Effects Analysis (FMEA) techniques to identify and address process errors. Set and enforce effective control measures within the processes to minimize errors and enhance quality assurance. Collaborate with the technical development team to deliver continuous growth and improvements in productivity. Provide training and support to team members to ensure understanding and adherence to updated processes and standards. Job Responsibilities : Experience in quality assurance within a call center environment is highly preferred. Familiarity with process improvement methodologies and tools, such as Lean or Six Sigma, is an advantage. Criteria : Bachelor's degree in a relevant field. Minimum of 2 years of experience in a similar role. Strong analytical skills with the ability to perform detailed audits and analyses. Excellent communication skills for effective feedback and process improvement discussions. Criteria : Experience with Phonepe processes or similar financial services. Proven track record of implementing successful process improvements. Shifts timings: 24/7 Rotational Shifts Week Off : 1 rotational week off Interested candidate can share their resume "matildad@hexaware.com" or WhatsApp on 9082299130

Role Characteristics: Analytics team provides analytical support to multiple stakeholders (Product, Engineering, Business development, Ad operations) by developing scalable analytical solutions, identifying problems, coming up with KPIs and monitor those to measure impact/success of product improvements/changes and streamlining processes. This will be an exciting and challenging role that will enable you to work with large data sets, expose you to cutting edge analytical techniques, work with latest AWS analytics infrastructure (Redshift, s3, Athena, and gain experience in the usage of location data to drive businesses. Working in a dynamic start up environment will give you significant opportunities for growth within the organization. A successful applicant will be passionate about technology and developing a deep understanding of human behavior in the real world. They would also have excellent communication skills, be able to synthesize and present complex information and be a fast learner. You Will: Perform root cause analysis with minimum guidance to figure out reasons for sudden changes/abnormalities in metrics Understand objective/business context of various tasks and seek clarity by collaborating with different stakeholders (like Product, Engineering) Derive insights and putting them together to build a story to solve a given problem Suggest ways for process improvements in terms of script optimization, automating repetitive tasks Create and automate reports and dashboards through Python to track certain metrics basis given requirements Automate reports and dashboards through Python Technical Skills (Must have) B.Tech degree in Computer Science, Statistics, Mathematics, Economics or related fields 4-6 years of experience in working with data and conducting statistical and/or numerical analysis Ability to write SQL code Scripting/automation using python Hands on experience in data visualisation tool like Looker/Tableau/Quicksight Basic to advance level understanding of statistics Other Skills (Must have) Be willing and able to quickly learn about new businesses, database technologies and analysis techniques Strong oral and written communication Understanding of patterns/trends and draw insights from those Preferred Qualifications (Nice to have) Experience working with large datasets Experience with AWS analytics infrastructure (Redshift, S3, Athena, Boto3) Hands on experience on AWS services like lambda, step functions, Glue, EMR + exposure to pyspark What we offer At GroundTruth, we want our employees to be comfortable with their benefits so they can focus on doing the work they love. Parental leave- Maternity and Paternity Flexible Time Offs (Earned Leaves, Sick Leaves, Birthday leave, Bereavement leave & Company Holidays) In Office Daily Catered Lunch Fully stocked snacks/beverages Health cover for any hospitalization. Covers both nuclear family and parents Tele-med for free doctor consultation, discounts on health checkups and medicines Wellness/Gym Reimbursement Pet Expense Reimbursement Childcare Expenses and reimbursements Employee assistance program Employee referral program Education reimbursement program Skill development program Cell phone reimbursement (Mobile Subsidy program) Internet reimbursement Birthday treat reimbursement Employee Provident Fund Scheme offering different tax saving options such as VPF and employee and employer contribution up to 12% Basic Creche reimbursement Co-working space reimbursement NPS employer match Meal card for tax benefit Special benefits on salary account We are an equal opportunity employer and value diversity, inclusion and equity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Role & Responsibilities Describe the Challenges, Key Result Areas, Decisions he can make, Team Size, Future growth in our organization. Give the Project/Account Description, wherev er possible, else describe the activities scheduled in the Project/Account. Mandatorily specify the domain/technology areas the candidate will work on. Role: KEY RESULT AREAS (Activities scheduled in the project) Proficiency in design build and implement 1E Tachyon Create HLD and LLD documents for 1E Tachyon implementation Good understanding of process to identify use cases analyzing the environment and implement in 1E Tachyon for Desktop Analytics Identify area of automation for issues being reported Good hands on experience on Windows 10 support and proficiency in issues that could be seen in an end-user environment Understand how various components works in end user environment Antivirus, malware protection, desktop deployment, software distribution, client server applications, network environment etc., Should have hands on experience in troubleshooting windows 7/windows 10 clients for issues and understand the architecture of Windows clients. Excellent communication and interpersonal skills Excellent written skill Customer facing and articulation skills Good analytical skills and troubleshooting skills. Reporting and technical documentation as needed Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: UxM - NexThink. Experience: -5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: WSiC-IoT platform. Experience: 5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Tableau Admin. Experience: 5-8 Years.

VCF Must to Have- vSphere with hands on ExperiencevSANAria ( Operations)VCF ImplementationVCF Migration Good to Have- HCXTanzuVCF9 Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Vmware VDI. Experience: 8-10 Years.

Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc. Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 3000 passionate professionals is what makes us the industry s tech wonder and the best in the world at what we do. Our major offices are in Sweden (HQ), Greece, India, Canada, Poland and Uruguay. Location : Pune Job Purpose We are looking for an experienced candidate to work with us as a Soft Skills Trainer. The ideal candidate should have a proven track record of delivering high-quality soft skills training programs and ensuring quality in customer service delivery in a fast paced and a continuous improvement environment. The span of support would expand beyond India. The candidate should be a self-starter, be able to work independently with minimal supervision, is adaptive to changes, has a zeal to learn and has excellent communication and interpersonal skills. Our Soft Skills Training Team is at the forefront of empowering both our employees and customers to thrive in a global environment. In a customer service company with a diverse, international clientele, we play a crucial role in shaping the skills that drive exceptional customer experiences. Through personalized training programs, we focus on enhancing core soft skills that are not only essential for delivering world-class service but also foster personal growth and professional development for our team members. By equipping employees with the tools to succeed both at work and in life, our team contributes to creating a culture of excellence that extends to every customer interaction, no matter where they are in the world. Responsibilities : New Hire Training on Soft Skills - Pre Process Training followed with pre and post assessments New Hire Support on Soft Skills during the Process Training Consistent alignment with operations by auditing calls, chats & emails Support Recruitment Teams to assess the quality of candidates with respect to their communication skills during the interview process Understanding needs, conducting refresher training in English - as per requirement Demonstrating innovation in training by incorporating the floor requirement into the curriculum Conduct engaging and interactive training sessions, workshops, and seminars on various soft skills topics Assess participants needs, skill levels, and progress, and provide constructive feedback for improvement Provide one-on-one coaching and support, focusing on improving soft skills and customer-centricity Collaborate with stakeholders to understand training requirements and tailor programs accordingly Foster a culture of customer-centricity and excellence in customer service Manage resources effectively to ensure optimal training outcomes and resource utilization Develop and maintain delivery expertise in customer services, staying updated with industry trends and best practices Track and report improvements and trainee / project related performance. Should have experience and comfort in working on excel/google sheets / docs / ppt etc. and knows RCA Conduct TNI/TNA to identify training needs through audits of calls, emails, and chats, and develop improvement plans accordingly Qualifications & Experience Qualification - Graduate Proven or hands-on experience of at least 2.5 yrs as a Soft Skills/Communication Trainer, preferably in an International Customer Servic

Job Title: Software Engineer I (Frontend) Location: India (Bangalore) About Circles.Life Founded in 2014, Circles is a global technology company reimagining the telco industry with its SaaS platform - Circles X, helping telco operators launch and operate successful digital brands through its offerings. Having pioneered a successful blueprint for disrupting the telco space in Singapore, Circles has since launched its own digital telco, Circles.Life, in Singapore, Taiwan and Australia. Circles has also partnered with other telco operators to launch digital services, enabling our partners to accelerate growth and capture market share within a short period of time. Today, Circles is partnering with operators in 14 countries to deliver delightful digital experiences to millions of people through our businesses. We are backed by global investors such as Sequoia, Warburg Pincus, EDBI and Founders Fund renowned backers of industry-shaking innovators. Job Responsibilities As a Software Engineer I, youll be responsible for designing & building new features, enhancing the existing features as well as supporting them in production. You will also be responsible for building reusable libraries or technology platforms/products that address multiple use cases. You will work towards delivering specific milestones and objectives in a very dynamic environment You will be in charge of the following: Functional availability of the software developed, enhancing the product based on functional requirements. Managing web applications and frontend applications for their functional correctness, availability and security. Own and provide detailed solutioning for given requirements/enhancements working closely with the Solution Architecture team. Own the engineering excellence and operational readiness of the services driving engineering SLI, SLO and SLA. Take full ownership of developed applications for the quality, security, availability, scalability etc. Produce architectural documentations for the assigned applications. Assist other Support Engineers on complex RCA issues. Acting as a change agent within the engineering organization to drive delivery & quality excellence in an agile manner. Provide L3 engineering support to field teams to keep the SLAs in-tact. Working in a collaborative, agile environment with multiple cross functional teams distributed across different geographical locations. What s on offer We provide a great environment and platform for employees to build their career. In this role, you can expect: Unique opportunity to be a part of innovating the telecommunications industry. Once in a lifetime chance to help shape a brand from the ground up. Autonomy in the role and in managing your own portfolio. Exposure to the fast-paced world of high-tech start-ups. Attractive experience and compensation. Working with passionate, smart and driven colleagues in a vibrant environment. Get continuous mentoring to fast-track your career. Requirements 0 to 1 years industrial experience with a focus on front end engineering. Degree in Computer Science, Software Engineering or equivalent. MSc in Computer Science / Software Engineering will be beneficial. Excellent communication skills. Good understanding in at least one modern frontend development framework with a focus on ReactJS, NextJS. Experience in Vanilla JS, CSS and JQuery. Good understanding in creating and maintaining highly responsive and performant user interfaces for web applications. Work closely with product managers, UX/UI designers, and backend engineers to deliver cohesive and engaging user experiences. Write clean, maintainable, and scalable code while following best practices and coding standards. Hands on experience in maintaining scalable, extensible and testable code. Deep dive, problem-solving, RCA and systematic thinking to reach to the cause of issues. Stay up to date with modern frameworks & practices. Able to work independently and multi-task effectively.

Job Title: Technical Account Manager Enterprise Clients Location: Chennai (Hybrid/On-site) Overview We are looking for a passionate and customer-obsessed Technical Account Manager (TAM) to join our growing team. As a TAM, you will act as a strategic advisor and technical point of contact for our Enterprise customers , helping them drive value from our platform while ensuring a world-class support experience. This role combines technical troubleshooting, proactive account management, and consultative engagement. You ll work closely with Customer Success, Product, Engineering, and Support teams to advocate for your clients and ensure their technical needs are met with excellence. Key Responsibilities Serve as the primary technical advisor for assigned Enterprise accounts, owning the post-sale technical relationship. Manage and support Enterprise clients across multiple channels (email, calls, chat, portal). Build trusted relationships with key stakeholders and ensure long-term account health. Understand client environments, use cases, and goals to provide proactive guidance and strategic recommendations . Troubleshoot, diagnose, and resolve complex product issues; drive root cause analysis (RCA) and share outcomes with clients. Partner with internal teams to escalate and resolve issues while maintaining accountability with the client. Conduct technical business reviews , platform adoption workshops, and regular client syncs. Track and communicate product issues, feature requests, and usage insights to improve customer experience. Maintain thorough documentation of client interactions, issues, and resolutions. Mentor and support Product Support Engineers, especially for high-priority or high-ARR accounts. Contribute to the knowledge base and help improve support processes for scalability. Required Skills and Qualifications Bachelors degree in Computer Science, Engineering, or a related field. 5+ years of experience in Enterprise Technical Support, Technical Account Management, or a related role in a SaaS environment. Strong technical troubleshooting skills, with exposure to SaaS platforms , cloud technologies, and web development basics (HTML, CSS, JavaScript is a plus). Deep understanding of the SaaS business model and Enterprise customer needs. Excellent communication and presentation skills ability to articulate technical concepts to both technical and non-technical stakeholders. Ability to work effectively across cross-functional teams and handle multiple high-value accounts simultaneously. Strong ownership mindset with a passion for delivering exceptional customer experiences. Willingness to work night shifts or flexible hours based on customer time zones (primarily US/EU). Highly driven, detail-oriented, and customer-centric. What You ll Love About This Role High-impact role owning relationships with marquee enterprise clients. Opportunity to work closely with Engineering and Product teams on real-time customer feedback. Be part of a growing, fast-paced SaaS company focused on solving real-world problems.

Configure and manage backup and recovery systems and processes Perform regular backups of critical data and test to verify recovery capabilities Monitor backup systems and troubleshoot issues as they arise Maintain accurate documentation of backup and recovery procedures and policies Develop disaster recovery plans and participate in executing those plans when necessary Work with IT team and key stakeholders to establish data retention and archival policies Assist in the selection and implementation of new backup and recovery solutions Deploy and manage Rubrik backup solutions for enterprise-scale systems. Monitor, configure, and troubleshoot backup environments for performance and reliability. Administer data protection for databases, volumes, and virtualized environments. Ensure timely execution and monitoring of backup and restore jobs. Implement backup schedules, policies, and disaster recovery strategies. Perform routine audits to validate data integrity and successful backups. Handle change management, patch updates, and upgrade activities for Rubrik solutions. Prepare and maintain documentation for backup procedures and recovery workflows. Manage on-call support rotation and handle escalations as required. Generate reports and assist in RCA (Root Cause Analysis) for failed backup jobs. Meet SLA commitments and ensure system availability for critical applications. Knowledge, Skills and Abilities Education Bachelor s degree in Computer Science or related discipline or equivalent work experience required. Experience Bachelors degree in Computer Science, Information Technology or a related field 3+ years of experience in backup and recovery administration Working knowledge of backup and recovery tools such as Veritas, Rubrik or similar Experience with disaster recovery planning and execution Knowledge and skills (general and technical) 3-5 years of hands-on experience in Rubrik CDM (Cloud Data Management). Proven experience in deployment, configuration, and operational support of Rubrik environments. Solid understanding of backup technologies and disaster recovery best practice. Experience protecting databases and storage systems with Rubrik. Knowledge of archival processes using Rubrik CDM. Familiarity with enterprise storage systems and high-end infrastructure environments. Strong troubleshooting and performance tuning skills. Ability to manage backup schedules and policy configurations. Excellent documentation and communication skills. Experience with monitoring tools and reporting systems related to backup infrastructure. Willingness to work in 24x7 Shift model Excellent teamwork and communication skills, both verbal and in writing. Takes a thorough, comprehensive, inquisitive, thoughtful, persistent and conscientious approach to assignments. Pays attention to details and ensures accuracy and high quality. Excellent writing and documentation skills. Ability to skillfully, knowledgeably and diplomatically represent the team, department or Company at meetings and conferences. Ability to play a vital role in high visibility assignments. Shares ideas and knowledge. Other Requirements (licenses, certifications, specialized training if required) Bachelors degree in Computer Science, Information Technology or a related field 3+ years of experience in backup and recovery administration Working knowledge of backup and recovery tools such as CommVault, Veritas, or similar Experience with disaster recovery planning and execution

As part of the Concession Prevention Program (CPP) within the India Security & Loss Prevention team, this role is crucial in protecting the organizations financial interests. We are looking for an candidate who is willing to challenge conventional practices and drive innovation. As a CPP Analyst, you will play a significant role in directly impacting the companys profitability. Your primary responsibility will be to analyze and reduce concessions, which are financial adjustments or losses, thus directly contributing to the organizations bottom line. By effectively managing and optimizing the concession bucket, you will help enhance the overall financial performance and security of the organization. Your efforts will be vital in ensuring that financial losses are minimized, thereby supporting the organizations long-term success and stability. The work will involve but not limited to 1. Resolve TT Related to Refund Claims by Customers: Efficiently manage and resolve trouble tickets (TT) related to customer refund claims, ensuring timely and accurate processing. 2. Analyze/Perform Multiple Checks Using Multiple Tools to Verify Customer Claims: Utilize various tools and methods to thoroughly verify the legitimacy of customer claims, ensuring accuracy and preventing fraudulent activities. 3. Handle Escalation Cases in a Time-Bound Manner: Address and resolve escalated cases promptly, ensuring customer satisfaction and maintaining service quality standards. 4. Meet Daily TT Resolution Targets While Maintaining TT Quality Parameters: Achieve daily targets for trouble ticket resolution, ensuring that all quality parameters are met to maintain high service standards. 5. Create Reports on Loss Data, RCA, and Related Trends Over Time: Develop detailed reports on loss data, root cause analysis (RCA), and observe related trends over time to identify areas for improvement and implement preventive measures. 6. Connect with Stakeholders from Other Teams to Control Issues Impacting TT Resolution Output: Collaborate with stakeholders from various teams to address and resolve issues that may affect the efficiency and effectiveness of trouble ticket resolution. 7. Any other work assigned by organization. About the team The CPP (Concession Prevention Program) has been operational since May 2018. The team is part of India Security & Loss prevention rolling into WWOS. The team has a strength of 9 analysts, who are assigned TT (Tickets) daily by the Customer Service team. The CPP perform checks, such as X-Ray image analysis, and share their findings on the TT with the CS team, enabling them to make informed decisions on concession issuance or denial. 1. Educational Background: A graduate with a background that includes some technical knowledge, particularly related to IT. 2. Data Analysis Skills: Proficient in data analysis, with the ability to interpret and draw insights from data to inform decision-making processes. 3. Technical Proficiency: Good working knowledge of Microsoft Excel and the internet, essential for performing day-to-day tasks efficiently. 4. Adaptability: The ability to quickly learn and adapt to new tools and technologies as required by the job, ensuring continuous improvement and keeping up with evolving job demands. 5. Knowledge of carrying out investigation and provide RCA and Corrective / Preventive actions. 1. Microsoft Excel and Internet: Good working knowledge of Microsoft Excel and internet navigation, essential for performing day-to-day tasks efficiently. 2. Tableau: Working knowledge of Tableau for data visualization and reporting. 3. SQL: Proficiency in building SQL queries and extracting data from databases.

Role & responsibilities Product & Process Quality Management Ensure quality at each stage of module manufacturing from incoming raw material to final module dispatch. Supervise in-process and final inspection activities (visual inspection, EL, IV, Hi-Pot, etc.) Ensure compliance with IEC 61215, IEC 61730, UL, and BIS standards during module testing and validation. Maintain and monitor key quality KPIs such as yield, rework, FPY, and scrap rate. Testing & Inspection Validate test results from equipment like EL tester, IV tester, Hi-Pot, and flash tester. Analyze and report non-conformities in testing parameters and drive resolution. Coordinate with equipment engineers for calibration and routine verification of test equipment. Problem Solving & Root Cause Analysis Lead root cause analysis (RCA) for product or process-related issues. Implement corrective and preventive actions (CAPA) using tools such as 8D, 5 Why, Pareto, and FMEA. Work closely with cross-functional teams (production, maintenance, design) to address and prevent recurring issues. Documentation & Standards Compliance Maintain quality records, test reports, SOPs, and work instructions as per ISO 9001:2015 and other quality systems. Support internal, external, and customer audits with required documentation and evidence. Train junior staff and operators on quality processes and new inspection criteria. Supplier & Customer Interaction Handle customer quality complaints and ensure effective resolution. Support incoming quality team to evaluate critical raw materials (glass, EVA, backsheet, cells, etc.) Participate in supplier evaluations, audits, and performance improvement initiatives. Preferred candidate profile B.E/B.Tech or Diploma in Electrical, Electronics, Mechanical, or related field 48 years of experience in solar module or electronic product manufacturing quality Strong understanding of IEC/UL standards, ISO 9001, BIS, and solar module test protocols Proficient in MS Excel, Minitab/SPC tools, and Quality Management Systems (QMS) Ability to lead audits and RCA independently Pls reach us with your updated Resume at Mail ID: jayanti.m@premierenergies.com Contact No: 8121702182

Job Description Summary As a Lead Control System Application Engineer you will report to the Control System Application Manager. The successful candidate will be part of a highly motivated and dynamic team of engineers working on the design of Control and Protection functions for LCC and VSC HVDC schemes. The development of such Control system is technically challenging and involves a variety of engineering disciplines contribution through teamwork and an innovative approach. As a Lead Control Systems Application Engineer you will be expected to study and mentor others on the existing designs of specified project and functionalities in MATLAB/Simulink and transfer them to the PSCAD simulation environment across the full delivery process life cycle including but not limited to plant model design and maintenance verification model in MATLAB creating test harness for conversion writing model guides and evaluating models in PSCAD. Job Description Essential Responsibilities Support the business Tendering Operations Contractual and After Sales needs regarding: Defining control system requirements. Accountable for preparing the responses to technical queries from clients and solving customer issues. HVDC System in electromagnetic transient tools like PSCAD EMTP-RV etc. Plant modelling in various simulation tools (MATLAB PSCAD etc) and its verification. Dynamic Performance Studies (DPS) and other design studies using both offline and online simulation tools Control and protection parameters tuning to meet grid stability criteria specified in customer technical specifications. Conversion of MATLAB Simulink algorithms to PSCAD models Technical accountability as a technical leader in engineering design reviews identifying potential project risks and technical weaknesses and proposing safe reliable and compliant solutions Understand the key milestones in a project plan their financial impact and ensuring the technical risks are understood and mitigated in accordance with the plan to meet on time project delivery. Ensure that project plans contain the necessary activities and studies required to meet the requirements of the customer and the proposed technical solution. Support improvements to existing algorithm/strategies for power fault recovery or instability issues during DPS studies Mentor others on development of new strategies for control protection and sequencing (start-up/shut down sequence) to meet customer technical specifications if required Proposing and leading continual improvement activities for improving the effectiveness and efficiency of control application team through the introduction of tools methods and process improvements. Support a standard product methodology mindset seek opportunities to re-use solutions improve quality and reliability whilst reducing the delivery timeline and associated costs Promote collaboration between all projects and ensure Return of Experience is incorporated Qualifications / Essential Requirements Engineering degree or equivalent including power systems and power electronics subjects or proven equivalent knowledge and experience in HVDC business Strong sense of urgency and ability to identify and manage technical risks Strong written and verbal communication skills experienced in creating and presenting technical reports and responding to clients technical questions Ability to understand and communicate customer requirements ownership of technical discussions with customers and capable of developing client relationships. Competent on functional characteristics of power systems and understand the interactions between AC and HVDC systems. Knowledge of HVDC Control Protection and Sequencing strategy Experience in PSCAD and MATLAB-SIMULINK simulation tools Able to work to deadlines under pressure whilst maintaining the safety quality and engineering integrity of the solution Must be flexible with working hours and willing to travel in order to support projects globally Desired characteristics: Process improvement or RCA experience or certification Experienced in technical leadership Experience working in HVDC industry Ability to define requirements and ensure they adhere to best practice Additional Information Relocation Assistance Provided: Yes

About The Role About Angel One : Angel One is one of India s fastest growing fin-techs, on a bold mission to make investing simple, smart, and inclusive for every Indian. With over 3+ crore clients, we re building at scale and building for impact. Our Super App helps clients manage their investments, trade seamlessly, and access financial tools tailored to their goals. We are working to build personalized financial journeys for our clients, powered by new-age tech, AI, Machine Learning and Data Science. We re a builder s company at heart. You ll have the space to experiment, the freedom to move with velocity, and the mandate to make bold, user-first decisions every single day. The vibe? Think less hierarchy, more momentum. Everyone s got a seat at the table and a shot to build something that lasts. Be part of a team that s moving fast, thinking big, and building for the next billion. Why You ll Love Working at Angel One! Ranked Top 20 Companies to Work in India: We re proud to be recognized as one of the best workplaces, certified for 9 consecutive years. Innovation Runs Deep: From AI to real-time data infra, you ll work on tech that s ahead of the curve and solve problems that truly matter. Build India s #1 Fintech Platform: We re not just disrupting finance we re shaping how the next billion Indians access wealth. Own It. Drive It. Scale It: You ll have the freedom to lead, the resources to build, and the opportunity to leave your mark. Job Title: Product Support Executive Location: Bangalore What you will do: M anage internal and external issue tracking systems, including ticket creation, escalation, and conducting basic Root Cause Analysis (RCA) to identify underlying problems. Perform competitive benchmarking of new and emerging competitors to identify market trends, strengths, and weaknesses. Oversee post-onboarding vendor management, ensuring smooth operations, adherence to agreements, and addressing any ongoing issues. Conduct basic data analysis using Microsoft Excel and SQL to support operational decision-making and reporting. Coordinate closely with the Operations team to facilitate and ensure compliance with internal and external audit requirements. Develop and maintain comprehensive documentation for operational processes, procedures, and systems. Who You Are: Proficiency in Microsoft Excel for data manipulation and analysis; basic SQL querying skills. Experience of liaising effectively with various internal teams (e.g., Operations, Compliance, Product). Excellent written and verbal communication skills, with a keen eye for detail in documentation. Familiarity with Angle one and other popular broking platforms. Ability to work independently and as part of a team in a fast-paced environment. What s in it for You? Flexible work model: Whether you re remote, hybrid, or in-office, we trust you to work where you thrive and deliver with impact. Empowered Growth: We invest in your growth and empower you to explore your full potential. Exceptional Benefits: Our comprehensive benefits package includes health insurance, wellness programs, learning & development opportunities, and more. For a deeper dive into our company culture and vision, explore our Company Deck. At Angel One, our thriving culture is rooted in Diversity, Equity, and Inclusion (DEI). As an Equal opportunity employer, we wholeheartedly welcome people from all backgrounds irrespective of caste, religion, gender, marital status, sexuality, disability, class or age to be part of our team. We believe that everyone s unique experiences and viewpoints make us stronger together. Come and be a part of #OneSpace*, where your individuality is celebrated and embraced.

EDUCATION & EXPERIENCE : - A professional degree in Computer Science from a reputable institution, backed by a consistent academic record. - A knack for problem-solving, data structures, and algorithms. - Proficiency in ElasticSearch. - 4+ years of hands-on development experience, primarily in building products for large enterprises. - Exceptional communication skills. - Mastery in Java programming; familiarity with Python is a plus.- Experience with Spring Boot. - Practical knowledge of one or more cloud-based technologies (e.g., ElasticSearch, Storm, Hazelcast, MongoDB, Ceph, Kafka) is highly desirable. - Expertise in building concurrent and/or parallelized, highly performant scalable applications. - A track record of identifying and addressing complex issues in scalable deployments. - Exposure to Service-Oriented Architecture (SOA) and Test-Driven Development (TDD) is an added advantage. ROLES & RESPONSIBILITIES : - Dive deep into technical aspects (Analysis, Design & Implementation) as required. - Take complete ownership of features within the product. - Engage in debates and detailed discussions about functional and non-functional requirements with our Product Management team. - Collaborate with the team to design solutions, seeking stakeholder input before implementation. - Create essential artifacts such as functional specifications and detailed designs for your assigned features. - Implement intricate features with an unwavering commitment to quality, following the Test- Driven Development (TDD) process. - Maintain open lines of communication, promptly reporting risks and progress to your supervising manager. - Share your expertise and mentor team members. - Provide support by troubleshooting and creating Root Cause Analysis (RCA) for production issues, subsequently working on short-term and long-term solutions.