Job Title Design Engineer Location Bangalore Job & Division Summary This position is for candidate who will handle product design, make detailed drawings and parts, prepare machinery layouts, and bills of materials or handle technical tasks related to Ingersoll Rand products. They will also share their expertise to help with product development and design improvement projects at the Ingersoll Rand Engineering Technology Centre in India. Responsibilities Engineering and design of industrial rotating equipment such as blowers, boosters, gears, and allied parts. Understand the design task requirement from global teams and execute with highest level of quality standard. Creation of 3D casting & machining part models, assemblies, and detailed drawings using Autodesk Inventor according to Ingersoll Rand standards, with PLM/PDM release in Windchill and SAP. Perform design calculations to demonstrate the capability of designs. Document Engineering changes thru ECR, ECN, or ECO processes. Cross-functional and global team collaboration. Mandatory Skills Minimum 2 years of experience in 2D and 3D CAD modelling of large industrial rotating equipment using Autodesk Inventor, AutoCAD, and Windchill PLM. Minimum 2 years of experience in the creation of casting, machining, and sheet metal parts is mandatory. Good understanding of DFMA, RCA, GD&T, tolerance stack-up, pipe routing, and tubing. Knowledge of gears, bearings, valves, O-rings, and OEM component selection. Desired skills: Experience in NPD and VAVE projects is an advantage. Multiple CAD skills in Creo, SolidWorks, Inventor, and understanding of FEA principles is an advantage. Proactive, self-motivated individual with the ability to multitask and strong communication skills in English. Excellent time management and organizational skills. Ability to travel both domestic and international as and when required Flexible, adaptable, and eager to deliver timely results despite unanticipated challenges. Basic Qualifications Bachelor s degree in mechanical engineering or related discipline 3 to 5 years of experience in design of industrial equipment. (Experience in design of large industrial products, rotating machines like pumps, compressors, or blower systems will be an advantage) What we Offer We are all owners of the company! Stock options (Employee Ownership Program) that align your interests with the companys success. Yearly performance-based bonus, rewarding your hard work and dedication. Leave Encashments Maternity/Paternity Leaves Employee Health covered under Medical, Group Term Life & Accident Insurance Employee Assistance Program Employee development with LinkedIn Learning Employee recognition via Awardco. Collaborative, multicultural work environment with a team of dedicated professionals, fostering innovation and teamwork.

Job Title Senior Design Engineer - Refrigeration Location Bangalore Job & Division Summary: Electrical and Instrumentation support for Bioprocessing systems of Ingersoll Rand. Responsibilities The candidate will oversee Designing, Developing, and supporting the technical work for Ingersoll Rands Air Treatment product portfolio, which includes the different types of Refrigerated Compressed Air dryers and Filters. The candidate will support and execute the engineering work and keep alignment with ongoing assignments, by considering technicality, time and Quality requirements. As well candidate meets the First pass yield and on time delivery. Engage with Global key stakeholders and meet the business partner s expectations. Flexible Travel as required to global location on need basis. Drive the design review and lead the project technically as per NPD process. Maintain all design documents for Design verification. Select all system Refrigeration system component and work with supplier to optimize the system cost. Execute the DFMEA, RCA of design problems as on need. Mandatory Skills A solid background with at least 5 years in the HVAC industry, focusing on air conditioning and refrigeration. Proficient in developing new products that utilize refrigeration vapor compression technology. Practical knowledge and experience with A2L/A3 category flammable refrigerants such as R32, R290, R454B, R1234yf, etc., along with a strong grasp of associated safety standards, Handling and industry trends. Experienced in the design and development of thermal systems and heat exchangers, including expertise in their sizing and performance calculations. Desired skills: Proficient in overseeing the product development cycle and adept at managing modifications throughout the products lifespan. Well-versed in compliance with regulatory standards such as CE, PED, and F-gas regulations. Skilled in using CAD software like Creo or Autodesk Inventor, and proficient with PLM systems such as Windchill or similar tools. In-depth understanding of design and manufacturing concepts. Experienced in conducting tests and qualification procedures for air conditioning and refrigeration systems. Capable of accurately estimating product costs from an engineering perspective. Proficient with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook. Competent in resolving disputes and employing critical thinking to address challenges effectively. Exceptional verbal and written communication skills, with the ability to clearly articulate complex technical information to stakeholders Basic Qualifications Experience:- Bachelor s degree in mechanical engineering or M. tech heat exchanger / thermal / Refrigeration specialization (added Advantage) 6 ~ 10 years of Exp. in Air conditioning and refrigeration field. Proactive, self-motivating with ability to develop own priorities. Excellent time management and organizational skills. Ability to travel both domestic and international as and when required, Flexible, adaptable, and eager to deliver timely results despite unanticipated challenges. What we Offer We are all owners of the company! Stock options( Employee Ownership Program) that align your interests with the companys success. Yearly performance-based bonus, rewarding your hard work and dedication. Leave Encashments Maternity/Paternity Leaves Employee Health covered under Medical, Group Term Life & Accident Insurance Employee Assistance Program Employee development with LinkedIn Learning Employee recognition via Awardco Collaborative, multicultural work environment with a team of dedicated professionals, fostering innovation and teamwork.

Skill/Competency Requirements: Need to have experience in Big Data technologies and support projects. Able to quickly analyze complex SQL queries and grasp underlying functionality and able to provide RCA Well experienced in working with Hive scripts Experienced in working on Big Data technologies like Hive, Hue, Oozie. Experienced in working on L2/L3 support

Need Quality Auditor from International Voice Process. Must have Min 1yr Exp as Quality Analyst from International Voice process BPO. Must know Quality QC Metrics. Excellent Comms required US Shifts Call 8447780697 send CV monu@creativeindians.com

One of SAP s strategic customers has initiated a transformation program, part of which is to consume their entire SAP landscape as enhanced private cloud model provided by SAP with more than 80 productive systems and several of the largest SAP HANA-based systems. To provide the right level of service, a dedicated team has been set up within SAP Enterprise Cloud Services to work for this strategic client. The goal of this team is to operate the entire customer SAP landscape and drive innovation adoption as the customer is at the start of a large-scale multi-year SAP S/4HANA transformation program. As an IT Architecture Senior Specialist, you are responsible to: Play a key role in our customers S/4 journey where high quality, downtime minimized S/4 conversion are the measure of success. Consult with the customer assisting them in articulating their outcome-based requirements - this includes technical architecture and its supporting processes Collaborate with internal partners to identify relevant standard solutions that would be available for efficient deployment. where required, innovate (architect, design, build, test a customer-specific solution) What you bring Technical Bachelor s degree or higher in one of the following areas: Computer Science, Engineering, Information Management Solid know-how of SAP Technologies and Products (SAP certification highly beneficial) Expert level BASIS, HANA, SUSE knowledge (preferably Pacemaker experience) > 6 years Good knowledge of hyper-scale infrastructure, tools, and processes > 2 years S/4 experience including technical conversations (hands-on and problem-solving), Fiori, embedded gateway, etc Scripting in Python, bash etc Problem-solving skills, including incident resolution, RCA Able to take technical requirements, analysis these, identify existing solutions or architect new Soft skills Strong communication skills: Use clear and concise language to non-technical individuals to articulate technical details effectively. Customer-focused: Thrive in high-pressure situations and maintain a strong focus on delivering exceptional customer service. Excellent presentation skills: Capable of delivering engaging presentations, utilizing storytelling techniques and PowerPoint to effectively convey information. Strong documentation abilities: Skilled in creating comprehensive and organized documentation, including standards and procedures. Work experience 8 years working in IT Strong operations background, with recent architecture experience Working in customer-facing roles.

Roles and Responsibility: Basic understanding of Reliability and Plant Maintenance. Conduct Failure Mode and Effect Analysis (FMEA) of equipment. Identify all possible failure modes of equipment. Analysis of failure data from CMMS software. Communicate with Reliability Team and presenting test, results to the Reliability Manager. Imaginative approach of Failure Mode and Effect Analysis. Experience in value-added preventive maintenance tasks Good Knowledge of Root-Cause Failure Analysis PMO(PM Optimization) Reliability metrics like MTTR, MTBF, etc. Knowledge of reliability engineering principles and techniques Experience with reliability analysis tools and methodologies Ability to work effectively in a team environment Basic understanding and knowledge of machinery fundamentals, including pumps, motors, gearboxes, blower, compressors etc. Basic understanding and knowledge of electro-mechanical fundamentals.

The primary responsibility would be overseeing complete Load balancing and network Packet Broker operation. Load Balancing Engineer with hands-on experience on F5 BIG-IP GTM and LTM devices as well as Citrix NetScaler.

Business Overview / Division: The Private Bank combines Deutsche Banks private clients business in Germany and its international business with private and commercial clients together with Wealth Management in a single division. In both the domestic German market and worldwide the Private Bank provides high-quality advice to ~20 million clients and a broad range of financial services in many countries ranging from day-to-day banking services right through to advisory services for sophisticated Private Banking and Wealth Management clients. In Italy, Spain, Belgium and India the Private Bank offers its services to corporate clients as well as small and medium-sized enterprises. The Private Bank is a strong pillar of the Group: a modern bank that boasts capital markets and financing expertise, a strong global network and modern digital services. Team: The Divisional Risk Control (DCO) Operations team is part of the Team Business Risk & Controls (BRC). The PB BRC guards the Protect agenda by overseeing non-financial risks, conduct & control topics and regulatory changes. The team works across global PB franchise delivering complex key risk and control agenda, adding value for Operations to remediate findings and enhance the risk assessment. The DCO Operations team works with cross-functional and global teams, collaborating with multiple stakeholders globally across the bank. Your key responsibilities The position specifically manages: Create and maintain the NFR Report Ops and distribute to relevant stakeholders Actively drive the Risk and Control Assessment (RCA) process and provide input on Ops status for related risk types, align with Ops on risk status Advise Ops on specific risk situations and facilitate risk based and meaningful solutions Assess risks of process changes affecting Ops on request of process owner and in alignment with relevant Control Functions Perform PGS assessments and recertification and act as SME for Payment and PGS related questions For Ops related findings, perform BRC/DCO tasks such as approving Finding Closure requests For Ops related audits, participate in stakeholder meetings and align with Audit and Ops on findings Contribute to the development and build know-how within the team Developing effective partnerships with DCO, COO colleagues & Infrastructure partners Your skills and experience Education & Experience: Strong knowledge of non-financial risks and controls Proven experience of working with controls processes Relevant experience in the Retail Banking / Private Banking sector or experience in financial services or consultancy (with Private Banking experience preferred but not essential) Understanding of the relationship between Bank and Operations as a contractor (SLA Service Levels Agreement) Experience working on small to medium scale projects at least within a global environment University degree Competencies: Very strong analytical skills (quantitative and qualitative) Proficiency with Microsoft Office programs; e.g. Excel , Word and PowerPoint Ability to work in pressurised situations Strong work ethic, commitment to excel and proven capacity to work effectively with limited supervision Strong communication (written and verbal) and relationship skills Ability to clearly articulate and present supported topics Excellent command of the English language (written and spoken skills) Ability to manage a team Personal Characteristics: Proactive attitude and self-initiative Strong Team Player skills as well as demonstrated capability to own tasks Eagerness to learn and adapt to new situations and processes Service oriented Delivery-focused, able to support deliverables to deadlines Flexibility with respect to new tasks and the ability to work properly in stressful situations Ability to learn quickly and think laterally Driven and able to handle day-to-day routine as well as cope with shifting priorities to meet needs and demands

Taking care of overall Facility & Admin activities. Daily, Weekly, Monthly technical check per PPM schedule. Attending TT calls for corrective maintenance, service and repair works Co-ordinate with vendor for systems under warranty/AMC. Energy consumption reading DG maintenance. Maintain and troubleshoot all conveyor systems, electrical and mechanical Ability to install, maintain, and troubleshoot power distribution systems, branch circuits, lighting systems, transformers, and wiring methods and material. Ability to install, maintain, and troubleshoot relay logic, ladder diagrams, control components-- photo eyes, motor starters, relays, limit switches, proximity sensors, timers, solenoids, Servo drives, frequency inverters, linear drives, tacks, and encoders 6. Dedicated to supporting production by working in a safe, customer focused manner. Minor refurbishment and upgrade work for building finishes, fixtures, fittings and equipment, fixed furniture and OPS equipment like Trolley, Cages, Carts Fire Alarm & Fire extinguishers regular checks. Maintenance, oiling, greasing of carts, trolleys, pump, rolling shutters. Attending regular Electrical works Height work, hot work permit to issue. Minor Civil & Plumbing Corrective maintenance calls. Provide daily reports on TT closures & open cases & RCA. Tools inventory update. PPM schedule maintenance. Taking care of Soft services activities i. e. Pest control, Housekeeping, Scrap & Garbage disposal. Handling agency staff & overall shift. About the team To be the most innovative and agile team which sets benchmark for safety, reliability and maintenance engineering, is recognized for sustainability initiatives, YoY cost optimization and people inclusivity with North star goal of being BAA in RME across geographies by 2030. Degree in Electrical/ Electronics, Controls & instrumentation with 3 years of experience

Taking care of overall Facility & Admin activities. Daily, Weekly, Monthly technical check per PPM schedule. Attending TT calls for corrective maintenance, service and repair works Co-ordinate with vendor for systems under warranty/AMC. Energy consumption reading DG maintenance. Maintain and troubleshoot all conveyor systems, electrical and mechanical Ability to install, maintain, and troubleshoot power distribution systems, branch circuits, lighting systems, transformers, and wiring methods and material. Ability to install, maintain, and troubleshoot relay logic, ladder diagrams, control components-- photo eyes, motor starters, relays, limit switches, proximity sensors, timers, solenoids, Servo drives, frequency inverters, linear drives, tacks, and encoders 6. Dedicated to supporting production by working in a safe, customer focused manner. Minor refurbishment and upgrade work for building finishes, fixtures, fittings and equipment, fixed furniture and OPS equipment like Trolley, Cages, Carts Fire Alarm & Fire extinguishers regular checks. Maintenance, oiling, greasing of carts, trolleys, pump, rolling shutters. Attending regular Electrical works Height work, hot work permit to issue. Minor Civil & Plumbing Corrective maintenance calls. Provide daily reports on TT closures & open cases & RCA. Tools inventory update. PPM schedule maintenance. Taking care of Soft services activities i. e. Pest control, Housekeeping, Scrap & Garbage disposal. Handling agency staff & overall shift. About the team To be the most innovative and agile team which sets benchmark for safety, reliability and maintenance engineering, is recognized for sustainability initiatives, YoY cost optimization and people inclusivity with North star goal of being BAA in RME across geographies by 2030. Degree in Electrical/ Electronics, Controls & instrumentation with 0-3 years of experience

Position Title: Engineer III SysOps Work Experience required: 6+ years in the relevant field Job Description: Infrastructure Automation: Build and maintain infrastructure as code using Terraform / Ansible / Azure Resource Manager. Automate the provisioning, configuration, and management of cloud infrastructure. Containerization & Orchestration: Deploy, manage, and scale containerized applications using AKS, EKS, and GCP Create and manage Helm charts for Kubernetes applications. Monitoring & Logging: Implement and manage monitoring, logging, and alerting solutions to ensure high availability and performance of infrastructure and applications. Use tools like Prometheus and ELK stack for effective monitoring and alerting. Collaboration & Support: Work closely with development and operations teams to ensure seamless integration and deployment of applications. Provide support for application deployments and resolve any issues related to infrastructure, CI/CD pipelines, or container orchestration. Manage incidents, outages, and root cause analysis (RCA). Provide support (on-call rotation, if applicable) for critical system operations. Troubleshoot network, server, and application performance issues. Security & Compliance: Implement security best practices and ensure compliance with industry standards in all DevOps activities. Monitor and manage security vulnerabilities, ensuring timely patching and updates. Perform risk assessments and implement security best practices. Work with development and security teams to enforce compliance and security policies. System Operations & Infrastructure Maintain and optimize cloud and on-premises environments (AWS, Azure, GCP, or others). Handle system monitoring, performance tuning, and capacity planning. Automate infrastructure operations using scripting (Bash, Python, PowerShell, etc.) and Infrastructure-as-Code (IaC) tools. Ensure high availability, backups, and disaster recovery strategies. CI/CD & Automation Work closely with DevOps teams to enhance CI/CD pipelines and infrastructure automation. Improve system performance through observability, monitoring, and alerting tools (e.g., Prometheus, Grafana, Splunk, Datadog). Optimize cloud costs and resource utilization. Responsibilities 5+ years of experience in SysOps, DevOps, or IT Operations, AWS, Azure, GCP Infrastructure Engineer. Proven experience with Ansible, Terraform, Azure Kubernetes Service (AKS), and Helm charts. Strong experience with CI/CD tools like Jenkins, GitLab CI, Azure DevOps, or similar. Hands-on experience with containerization (Docker) and container orchestration (Kubernetes). Skills: Proficiency in scripting languages such as Python, Bash, or PowerShell. Strong understanding of development operations, networking, security and automation. Ability to work in a fast-paced, collaborative environment. Strong problem-solving and communication skills. Strong expertise in Linux and Windows administration. Hands-on experience with cloud platforms (AWS, Azure, GCP). Proficiency in scripting and automation (Python, Bash, PowerShell, Terraform, Ansible, etc.). Experience with security tools (Nessus, Qualys, etc.) and vulnerability remediation. Familiarity with CI/CD tools (Jenkins, GitHub Actions, GitLab CI/CD). Knowledge of networking, firewalls, VPNs, and DNS management. Experience with log management, monitoring, and alerting systems. Strong troubleshooting and problem-solving skills. Regards, Shweta shweta.p@sprsoftwaresystems.com

Dear Candidate, Greetings from Hexaware - BPS! We are hiring for Assistant Manager Operations - Customer Service - Inbound Process. Location - Ghansoli, Navi Mumbai Role Description: Graduate with minimum of 7 to 10 year of work experience in Voice Process from premium contact centre. In-depth understanding of Operations Metric, People Practices (score calculations, parameter ratings, attrition calculation, situation handling etc.). Customer service oriented. Should have prior knowledge of customer care processes and Techniques. Proficient in MS Office Excel, Word and Powerpoint and possess knowledge of GreenBelt, Lean, Scheduling etc Provide quick and effective resolution to the customer's queries Willing to work in rotational shifts (Night shift as and when required) Interested, Please share your updated resume at matildad@hexaware.com /Whatsapp - 9082299130

Job Title: Hardware Engineer (RnD Department) Location: Pune Job Type: Full-time Job Description: We are seeking a highly skilled and detail-oriented PCB Testing Engineer to join our dynamic team. The ideal candidate will have a strong background in electronics, with at least 2+ years of hands-on experience in PCB testing and root cause analysis (RCA). As a PCB Testing Engineer, you will play a key role in ensuring the functionality and reliability of our printed circuit boards through rigorous testing, troubleshooting, and optimization processes. Key Responsibilities: • Perform comprehensive testing of PCBs to ensure they meet design specifications and quality standards. • Conduct root cause analysis (RCA) to identify defects or failures in PCBs, and recommend corrective actions. • Work closely with design, engineering, and quality assurance teams to identify potential improvements and resolve issues. • Utilize testing tools and techniques, including oscilloscopes, multimeters, and specialized PCB testing equipment. • Document test results, identify trends, and provide detailed reports on issues and test outcomes. • Support the development and maintenance of test protocols, test benches, and automation tools. • Troubleshoot and debug electronic circuits and systems to resolve issues effectively. • Participate in design reviews to provide insights on PCB testing and failure modes. • Ensure timely and accurate completion of testing projects in accordance with product release schedules. Qualifications: • Educational Requirements: B.E./B.Tech in Electrical Engineering, Electronics Engineering, or Electronics and Telecommunication Engineering. • Experience: At least 2+ year of hands-on experience in PCB testing, troubleshooting, and root cause analysis (RCA).

1)Monitor, evaluate & score inbound calls against established quality assurance instruments and standards. 2)Supports and business goals, quality standards, processes and policies. 3)Provide timely reports on a daily, monthly on call Quality. Required Candidate profile 1.Provide performance expectations, action plans to improve call quality. 2.Sound understanding of looking through reports and sharp analytical skills 3.Participate in calibration sessions

1)Monitor, evaluate & score inbound calls against established quality assurance instruments and standards. 2)Supports and business goals, quality standards, processes and policies. 3)Provide timely reports on a daily, monthly on call Quality. Required Candidate profile 1.Provide performance expectations, action plans to improve call quality. 2.Sound understanding of looking through reports and sharp analytical skills 3.Participate in calibration sessions

Heres what makes working at Salad Days exciting: - Fast-paced Growth: Were expanding rapidly across Delhi NCR, Bengaluru, and Mumbai, and you'll be part of the excitement! - Fresh & Healthy Focus: Be a part of a team passionate about creating delicious and nutritious meals. - Multiple Locations: Work in a vibrant kitchen environment across our cloud kitchens and organic farm. Are you ready to join our team and help us revolutionize healthy eating in India? Job Overview As an Assistant Store Manager at Salad Days, you will play a crucial role in managing kitchen operations, ensuring the preparation of high-quality salads and other dishes. Your responsibilities will include maintaining high standards of food safety, hygiene, and operational efficiency, as we'll as using the Petpooja software for managing kitchen checklists, placing orders for raw materials, and filling out daily reports. Additionally, you will handle complaint RCA and camera audits, oversee training progress and assessment tests, manage equipment health and R&M, and coordinate local store marketing (LSM) activities. Key Responsibilities Gain in-depth knowledge of Salad Days menu items, ingredients, and preparation methods. Efficiently handle peak times while adhering to prescribed KPT to maintain service standards. Manage kitchen operations, including filling out kitchen checklists, placing orders for raw materials, and filling out daily reports. Handle root cause analysis (RCA) of complaints and conduct camera audits. Oversee the progress of training programs and administer assessment tests to ensure team members are meeting performance standards. Monitor and maintain the health of kitchen equipment, ensuring timely repairs and maintenance (R&M) as needed. Coordinate and execute local store marketing (LSM) activities, including new product introductions (NPI), door hangings, and other marketing initiatives to drive store traffic and sales. Requirements High school diploma or equivalent. Culinary education is a plus but not required. Minimum of 3 years of experience in a kitchen or food service environment, including hands-on experience with food preparation, cooking, inventory management, packaging, dispatching, training, and managing operations. Advanced understanding of kitchen operations and food preparation techniques. Demonstrated leadership abilities to guide, motivate, and manage a team effectively. Proficiency in using computer software for kitchen management and reporting. Ability to perform root cause analysis for complaints and conduct camera audits. Knowledge of equipment health monitoring and repair & maintenance (R&M). Experience in executing local store marketing (LSM) activities.

Ensuring Safe work practices for the team Contract process way of working. Basic Knowledge in WECS & UNIC tuning to minimize engine MTBF. Problem-solving by RCA method. Ensuring maximum availability, reliability, and PLF of Gas engines. Responsible for all Mechanical maintenance related activities of power plant. Responsible for shift Operation of Multiple engines in coordination with GAIL and TNEB. Responsible for trouble shooting during shift operation to ensure the reliability & availability of engine. Responsible for Operations & routine maintenance of GEG Power Plant auxiliary units. To implement plant operations/maintenance schedules and procedures. To maintain MIS such as logs and records of normal operations of plant & safety documents. To efficiently handle shutdowns, start-ups, and other operational disturbances. To ensure uninterrupted quality power to the customer. Napier Turbocharger maintenance experience is an advantage. Qualification & Experience requirement: Diploma/Graduate Engineers in Mechanical discipline 5 years of experience in Gas / HFO-based Multi-engine power plants. Other Skills Required: Knowledge of O & M of Gas multi-engine Power Plants Knowledge of power plant Mechanical and equipment. Organizational and Planning Skills. Problem Solving Skills. Training Skills General Computer Skills. People Management Skills

Post - SAP - FICO Consultant, DFCCIL Essential Qualification B.E./ B.Tech./MBA/MCA in any discipline from a recognized university/institute. Essential Certification Candidates should have SAP- FICO/ TRM certification Relevant Experience Should have minimum 3 years post qualification experience in SAP environment in FICO module. The experience should include at least end to end implementation of one ERP cycle and maintenance of one ERP system. Should be able to participate in business discussions. Strong FICO skills and Accounting Skills Experience in Financial Global, New GL, AR, AP, Bank Accounting, Asset Management, Cost Center, internal order. Balance sheets as per all accounting standards like IND AS, IFRS, IGAAP, Financial closing, Special purpose ledger etc. Must have TRM, Funds Management and budgeting FM-BCS experience. Integration experience with other standard modules is mandatory (like MM, HCM, PS & SD) Clear understanding and experience on FI, General Accounting, Cost Centre Accounting, including distributions, COPA and Profitability segments, Sales Order reporting, Customer and Material Master Data. Experience in conduction workshops and freeze the requirements Customization and explanation to ABAP technical team. ABAP knowledge to de-bug and identify any interrelated issues is desirable. Must have extensive knowledge in SAP Finance and Controlling data and configuration Strong understanding of financial integration points as they relate to SD, MM, PS, HCM. Configuration of SAP FI, CO modules in IMG based on business requirements. Skilled in assisting users with business process changes and improvement Experience in Data loading tools like LSMW, SCAT FI Organization Structure and good clarity on FI Master Data and its fields. Must Have Skills for expected outcome Good Documentation AMS Support experience Ability to multitask, work diligently, independently and within timelines. Expertise in troubleshooting the performance issues and preparing RCA.

Execution of high-quality Solution Orders in Oracle. Monitoring order inflow and clear within specified order booking TAT. Liaison with Sales, Solution, Bidding, Project, Finance and other Cross Functional Teams for necessary approvals and dependency clearance. Association with customers for conversion of orders, issuing proforma invoices and order acknowledgement. Respond to customer queries and complaints within specified TAT. Maintaining Order booking TAT. Ensure Zero order booking error. Ensure order accuracy and efficiency. Ensure 100% Compliance on audit. Ensures internal and external customer satisfaction through the effective execution of customer orders. Personally, attend customer complaints/concerns requiring closer scrutiny and critical resolution. Manage daily revenue management and report progress and achievement. Manage metrics to capture operational productivity focused on business volume, business value and velocity of operational execution. Plan and execute monthly business reviews to report progress and providing insight into operations. Understand the business needs and drive the team to present meaningful and accurate reports and dashboards Extract, control and analyze data. Recognize trends and form conclusions. Format and present data graphically in charts / tables. Interpret and report on operational performance to management. Identifies areas of concerns and opportunities for performance improvements. Ensure weekly review with stake holders such as Sales heads, Project leads, Bid and Factory for advance planning of material for Projects. Weekly/Monthly review mechanism with teams on business target, team s performance and discuss RCA for the failures. Skills Required: Order management and supply chain systems/tools expertise in Oracle. Expertise in MIS reporting. Expertise in GST/customs duty regime. Good written and Oral communication skills. Proficient in MS Office applications, such as Word, Excel, PowerPoint, Graphs. Fast learner and adapt well to change. Proactive and self-motivated. Work effectively with diverse groups of people. Ability to self-motivate and multi-task and work independently or within a team. Analytical skill set and ability to interact with any level within an organization. Education & Experience : Bachelor s Degree in Commerce or a College degree with 8+ years of equivalent work experience in

about the role SITA Service desk is high visibility desk and Engineer-Integrated Ops would be responsible to provide efficient and effective customer interface with focus on efficient and effective management of incidents lifecycle, knowledgeable engagement, overall customer satisfaction and timely escalation of issues. He/She would be responsible to answer, process and route all inbound calls to the service desk, ensuring efficient and effective provision of service to respective customers meeting the necessary Key Performance Indicators (KPI) and Service Level Agreements (SLA). Expected tasks: - Act as point of entry for all inbound first level support calls - Adhere to published Service Desk processes, procedures and incidence excellence guidelines at all times. - Manage/process common mail box efficiently and timely convert them into incidents, change etc. - Manage the efficient recording, tracking and escalation of Incidents and complaints. - Ensure Customers are regularly informed on request status or incident progress. - Make assessment of requests that cannot be easily categorized referring them to Service Desk Supervisor if necessary for further qualification based on agreed service levels. - Escalate issues when necessary to Service Desk Supervisor/Manager in line with business escalation procedures. - When necessary Invoke escalation procedures relative to the appropriate Customer/Product/Service SLA with Fault Resolution groups. - Manage the Request/Incident life-cycle, including closure, verification and customer communication. - Manage communications with customers in event of scheduled/unscheduled service disruptions and/or outages. - Assist when necessary in detecting possible problems and assigning them to the appropriate problem management entity/team for them to raise problem records, provide workarounds and conduct Root Cause Analysis activities (RCA) Provide exemplary customer focused support. - Ensure incident reporting data integrity is maintained to the highest possible standards. - Undertake any other reasonable task as requested by your manager. - Understand the organization and Products/Services provided to its customers. about you Qualifications: - Graduation Degree from a recognized university. - CCNA, MCP/MCSE & ITIL preferred. Experience: - Minimum 2 year of experience in customer facing role/technical support/incident management roles. - Internet/Desktop troubleshooting skills preferred. - Basic understanding on LAN and WAN devices & connectivity preferred department Global Delivery & Operations Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

about the role To provide level 2 support and to ensure a professional and consistent delivery of quality service to Orange Business services customers and achievement of operational targets Expected tasks: - Act as point of entry for all inbound first level support. - Adhere to published Service Desk processes, procedures and incidence excellence guidelines at all times. - Manage/process common mail box efficiently and timely convert them into incidents, change etc. - Manage the efficient recording, tracking and escalation of Incidents and complaints. - Ensure Customers are regularly informed on request status or incident progress. - Make assessment of requests that cannot be easily categorized referring them to Service Desk Supervisor if necessary for further qualification based on agreed service levels. - Escalate issues when necessary to Service Desk Supervisor/Manager in line with business escalation procedures. - When necessary Invoke escalation procedures relative to the appropriate Customer/Product/Service SLA with Fault Resolution groups. - Manage the Request/Incident life-cycle, including closure, verification and customer communication. - Manage communications with customers in event of scheduled/unscheduled service disruptions and/or outages. - Assist when necessary in detecting possible problems and assigning them to the appropriate problem management entity/team for them to raise problem records, provide workarounds and conduct Root Cause Analysis activities (RCA) Provide exemplary customer focused support. - Ensure incident reporting data integrity is maintained to the highest possible standards. - Undertake any other reasonable task as assigned by your manager. - Understand the organization and Products/Services provided to its customers. about you Any Degree or Diploma in Electronics/Computers or science required. CCNA, CCNP 2-4 years of Industry experience, preferable service desk in a customer support in the telecommunication industry. 2 year of relevant technical experience. department Global Delivery & Operations Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.

about the role Key Spoc for: Major and Critical all storage Incident. Problem Management Change Management Patch & Release Management on Storage Infra Capacity Management for Storage/Backup Knowledge management (KEDB) High Level and Low-Level Design Document preparation capability as part of Solution Consultant / Technical Architect engagements for Storage/Backup setup. Documentation and Reporting for Storage/Backup Effective handling of User/Technical Escalations Ensure Service Delivery as per agreed SLA and Availability Troubleshoot High Severity incidents, problem & provide proper RCA for all incidents. Root cause analysis and Preventive maintenance Participate in Change management, assess Risk and Impact and implementation plan Take initiatives in learning, certifications & evaluating new Technology & Tools MIS customer report preparation on technology part Work & Drive OEM for the escalated tickets Driving Technical Knowledge Transfers & awareness session on best practices within team Supporting Organization operational Goals without penalties. Supporting Organization on adhering to ISO process Adhere to all the policy and processes defined in client location. about you Technical Operational Role: Maintain and Manage operation of GSDC and NDR and DR Storages System & Backup solution infrastructure. Need to ensure to deliver services as per defined SLA and device availability. department Orange Business International

about the role Senior Administrator - Cloud Ops is a position in an IT Delivery Infrastructure Operations entity. He is accountable for IT Delivery for the Vmware Technology being delivered by an application, a set of applications, a shared platform, or an infrastructure service. He is the key point of contact for the IT Delivery SDM ), Application Mgmt is under his responsibility; he is in direct relation with the SDM and even the customer to Provide Technology Representation about you Incident Management Ensure all Incidents are resolved as per committed Timelines. Ensure that all Operations Benchmarks are met. Analyze, and achieve Targets (reduction in Incidents, Repeated Failures) related with Incidents. Ensure Improved Customer Ratings. Present Monthly Performance Reports and Target Enhanced Satisfaction from CPM s /ITCSM s Ensure Reports specific to Technology are shared as per expected timelines. Work with SDM to enable process and technical effectiveness and minimize top talkers. Problem Management Responsible to drive P1 Incident Reduction. Ensure RCA s/PIR s are submitted as contracted with Customers. Change Management Attends CABs if there is a complex non-standard change impacting an application, a set of applications, a shared platform, or an infrastructure service is involved in Post Implementation Reviews. Carries responsibility to ensure that Complex/Non-Standard Changes are completed within Specified Expected Timelines Roll out Major/Minor Releases for the application Organize Roll Out Plan for Installation on Weekends/as per the Change Approval. Application Management Need to have complete and indepth knowledge of application architecture and associated Platforms Setup potential industrialization under application perimeter Improvise functionality, efficiency and availability of applications in scope Ensure reliability of Production Plans and knowledge of impacting interfaces Maintain timely communication with customer support teams. Ability to handle escalations and outages for applications and keep accountability to achieve resolution at the earliest Customer Technical Documents Update ICOG s and SOP portal with the latest documents. Properly updating Knowledge Base Articles and Procedure Documents. Ensure accuracy and availability of Application ID Cards in the repository. Maintain inventory and asset compilation where applicable. department Global Delivery & Operations Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

Globally, Amagi works with 800+ content brands, delivering 3800+ channels with deployments in 150+ countries, managing programmatic ad opportunities over 50 billion. Amagi has industry-leading deep technical integration with 150+ Free Ad-supported Streaming TV (FAST) services, making it one the largest tech providers and a first-party ad platform for the FAST industry segment.Amagi has a presence in New York, Los Angeles, London, Paris, Singapore, Seoul and Sydney, with innovation centers in Bangalore, Zagreb, and Lodz, and a global media monitoring center in New Delhi. Amagi is one of the highest valued mediatech companies in the world and its investors include Accel, Norwest Venture Partners, General Atlantic, Premji Invest, Avataar Ventures and Nadathur Holdings. Today, Amagi is the fastest growing media and entertainment technology company on Earth. Founded in 2008, Amagi is a global leader in cloud-based products and solutions for broadcast and connected TV. Our cloud-based platforms support broadcast-quality, 24-hour linear channel production, channel distribution to Free Ad-Supported Streaming TV platforms, live orchestration for sports and news, OTT server-side ad insertion, and monetization analytics, as well as cost-effective disaster recovery. Our identity and mission: Amagi, epitomizing the essence of freedom, embarks on an extraordinary mission to establish the worlds foremost media technology business rooted in a foundation of goodness. Our commitment to autonomy is paralleled by our shared connection through a compelling purpose, with the Amagi way serving as our guiding light. In our pursuit, we strive to create a harmonious blend of individual freedom and collective purpose, shaping a unique and transformative journey that sets us apart in the realm of media technology. Job Profile The VOD Program Manager will oversee the end-to-end management of Video on Demand (VOD) deliveries, ensuring smooth execution and customer satisfaction. This role requires effective team management, internal and external communication, and detailed tracking of VOD delivery timelines and progress. The ideal candidate will work closely with customers, product teams, and cross-functional stakeholders to meet delivery expectations and identify opportunities for improvement. Key Responsibilities Team Management & Shift Oversight: Manage teams working in two shifts, ensuring 24/7 VOD delivery support. Maintain and manage shift rosters to ensure continuous team coverage. Ensure that each shift has the right resources to meet delivery deadlines. Customer Communication & Expectation Management: Ensure timely, professional responses to customer emails and queries. Set clear and realistic delivery expectations with customers, ensuring alignment throughout the project. Communicate delivery times and manual effort estimates to customers to set proper expectations. Delivery Process Oversight: Monitor all VOD deliveries daily, ensuring that all gaps in the delivery process are identified at the start. Track and manage VOD delivery progress using internal tools, including updating the PSD board tracker and ensuring SFDC is up to date for billing purposes. Ensure that the team maintains accurate records for billing, including contracts, purchase orders, and sign-offs. Root Cause Analysis (RCA) & Issue Resolution: Ensure a thorough RCA for any delivery rejections, capturing insights and sharing them with the product and VOD delivery teams. Track all VOD deliveries and ensure proactive problem resolution, preventing recurring issues. Internal & External Reporting: Provide weekly internal status reports detailing asset delivery progress, customer RAG status, and key milestones. Ensure clear visibility of the VOD delivery pipeline through weekly customer reporting and updates. Collaboration with Product & Engineering: Work with the product team to prioritize new features based on customer requirements and feedback. Collaborate with engineering to identify opportunities for process improvements and ensure delivery timelines are met. Training & Enablement: Conduct regular training for Program Managers (PMs) and Technical Account Managers (TAMs) to ensure they are equipped to manage deliveries effectively. Enable teams with the tools and knowledge required to execute on the VOD delivery process. Project & Delivery Oversight: Provide comprehensive oversight of all VOD deliveries, ensuring they align with customer expectations and internal quality standards. Work with Sales, SE (Sales Engineer), and SA (Sales Account Manager) teams to ensure seamless communication and alignment on delivery schedules and customer requests. Continuous Improvement: Actively seek opportunities for improvement in the VOD delivery process by analyzing feedback, addressing inefficiencies, and driving automation where possible. Share insights from RCA with internal teams to improve future VOD deliveries. Skills and Expertise Required: Experience with VOD platforms and streaming technologies. Prior experience in a customer success or project management role in a Media Technology company. Experience: 10+ years of experience in managing VOD or related digital content deliveries, with a minimum of 5 years in customer-facing roles. Technical Skills: Strong understanding of media technologies, including OTT, VOD, server-side ad insertion, and digital broadcasting. Certifications: PMP or PRINCE 2 , with additional certifications in Agile methodologies (CSM / PMI-ACP / SaFE ) preferred. Leadership: Strong leadership and team management skills, with experience managing teams in multiple shifts. Communication: Excellent communication skills, including the ability to manage customer expectations, lead meetings, and drive problem-solving. Project Management: Strong experience in running Agile projects, including schedule management, resource allocation, and risk management. Analytical Skills: Ability to perform qualitative and quantitative analysis, such as estimating resource effort, tracking progress, and identifying gaps. Customer Relationship Management: Demonstrated ability to build strong relationships with both technical and business stakeholders, fostering trust and collaboration. Due to our fast-paced growth and global customer base, this role requires working during night hours (overlap with few hours of EST), as many of our customers are in the US and Europe.

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. Your Role We are looking for an enthusiastic candidate with outstanding talent to join the MCAD-QA team. Ideal candidates will have a passion for technology. You will be part of a fast-moving, experienced team using agile development processes to test world-class software product which will bring value to our customers. Key Responsibilities: Collaborate with cross-functional teams to understand customer requirements and ensure software quality. Develop and execute test plans, test cases, and test scripts. Identify, document, and track software defects. Perform various types of testing, including functional, regression, integration, and performance testing. Provide feedback and recommendations to improve software usability and functionality. Take an active role in evolving the product strategy and roadmap. Monitor and report on quality metrics. Perform Root Cause Analysis (RCA) to identify and resolve issues. Qualifications: 5+ years of experience in Creo. Strong understanding of customer requirements and problem-solving skills. Proficiency in various Creo modules. Detail-oriented with excellent analytical skills. Knowledge of testing methodologies. Location: Pune, India Preferred Qualifications: Experience or knowledge with in various modules of Creo. Experience or knowledge of modeling techniques. Any exposure to security testing - vulnerability assessment, and penetration testing in desktop environments will be an added advantage. Basic Qualifications: Bachelor s degree in Mechanical Engineering or equivalent technical experience Demonstrated success in product design and development Minimum 3 years in hands-on Design using Creo. Life at PTC is about more than working with today s most cutting-edge technologies to transform the physical world. It s about showing up as you are and working alongside some of today s most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us? We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here ."