4990 Rca Jobs - Page 38

Hi Folks! Greetings from TaskUs! Were all about inclusiveness and creating an environment where you and your career can thrivea place where your voice matters! We have a fantastic opportunity to join ourhashtag#RidiculouslyGood team and make a big impact athashtag#TaskUs, where ourhashtag#PeopleFirstCulture shines! Role: Team Leader Location: Gurugram Process: Voice/chat, Fintech/banking process Experience: International Fintech experience as a Team Leader in voice/non voice, or blended processes (AML,KYC,Fraud, payment, disputes,transaction monitoring,chargeback) Shifts: Rotational shifts & week-offs Work: From Office Know someone who fits the bill? Share their CV or spread the word! Prefer...

Role & responsibilities What does a TaskUs Quality Analyst really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your full concentration because its time to imagine what its like being a Quality Analyst at TaskUs. As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different perfor metrics. You must always strive for Good Customer Satisfaction and Experienc...

Role & responsibilities Imagine yourself going to work with one thing on your mind: to provide the best customer experience to your clients. As you look at your tasks for the day, you should be able to drive the performance of teammates in order for them to continuously hit their goals. You must be able to coach and manage the teammates under your supervision and act as a bridge between your teammates and the other departments. Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are...

Role & responsibilities As a Quality Team Leader, think of yourself as a medium for continuous improvement, not just for yourself and for your immediate team, but for the rest of the operational teams you will support. As Quality team leader (QTL), you will supervise a team of quality analysts and work with them in developing methods and standards for quality. You will conduct audits, attend business reviews and calibration sessions, all meant to detect areas of opportunity. You will collaborate with other departments in addressing these areas of opportunities and help design new processes, guidelines, and policies as the larger team continues to strive for operational excellence. Roles and ...

As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainin...

As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainin...

As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainin...

As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainin...

As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainin...

Hi Folks! Greetings from TaskUs! Were all about inclusiveness and creating an environment where you and your career can thrivea place where your voice matters! We have a fantastic opportunity to join ourhashtag#RidiculouslyGood team and make a big impact athashtag#TaskUs, where ourhashtag#PeopleFirstCulture shines! Role: Team Leader Location: Gurugram Process: Voice/chat, Fintech/banking process Experience: International Fintech experience as a Team Leader in voice/non voice, or blended processes (AML,KYC,Fraud, payment, disputes,transaction monitoring,chargeback) Shifts: Rotational shifts & week-offs Work: From Office Know someone who fits the bill? Share their CV or spread the word! Prefer...

A QA focuses on monitoring and evaluating customer interactions (calls, emails, chats) against quality standards, providing feedback and coaching to agents, analyzing data to identify trends, and implementing processes for continuous improvement.

Were Hiring: ServiceNow Champions Are you someone who loves solving complex technical challenges, enjoys scripting, and thrives in customer-centric environments? If yes — we want you to be part of our ServiceNow Technical Excellence Team . We’re hiring ServiceNow Champs who can wear multiple hats — Support Engineer, Platform Expert, Integration Specialist, or Automation Enthusiast — depending on where your strengths shine brightest. What We’re Looking For You don’t need to tick every box — we’re looking for strong fundamentals, curiosity, and the drive to build on the ServiceNow Platform . Must-have Core Skills: ServiceNow Platform experience (CSA, ITSM, ITOM, HRSD, etc.) Strong in Database ...

Job Overview The Major Incident Manager leads the response to high-impact incidents that significantly affect business operations. This role acts as the command center during major disruptions, ensuring rapid resolution, clear communication, and effective coordination across teams. Key Responsibilities Major Incident Command Lead the end-to-end response for major incidents, ensuring rapid service restoration and minimal business impact through decisive action and structured coordination. Activate and manage cross-functional incident response teams, assigning roles, setting priorities, and maintaining control throughout the incident lifecycle. Establish command protocols and escalation paths ...

Assistant Manager – QMS Exp: 5–7 Years Org: A Global Manufacturer and development-partner of high precision products Location: Loni Kalbhor Pune skills: QMS & EMS process, IATF 16949, ISO 9001, ISO 14001. APQP, PPAP, FMEA, MSA, SPC, 8D, RCA.

To execute, manage process and drive continuous improvements. The Pod Leads besides being the PoCs for the process and manage a set of people, wil be expected to process cases on regular basis to keep themselves updated with any and al process related procedures. Therefore, the role wil require candidates with a high degree of ownership and process improvement expertise. Must have skills/ qualifications Minimum Graduate in streams of commerce, geography, management, mathematics, science, computers or engineering 3-5 years experience (including at least 1 year of managing teams) in similar environments / tech companies End-to-end ownership of the team. Manage efficiency & effectiveness of the...

As a Lean Manufacturing Specialist at our leading manufacturing group in Pune, you will be responsible for driving lean principles across our production facilities. Your role will be crucial in reducing waste, enhancing productivity, and cultivating a culture of continuous improvement. **Key Responsibilities:** - Lead the implementation of Lean tools such as 5S, SMED, TPM, Kanban, and JIT - Conduct value stream mapping and optimize layout for improved efficiency - Drive initiatives for waste reduction and productivity enhancement - Implement OEE tracking, line balancing, and standard work systems - Conduct time-motion studies and develop visual management systems - Coach cross-functional tea...

Role Overview: You will be responsible for leading all quality assurance, in-process inspections, and control activities for power transformer manufacturing. Your role involves ensuring product conformance to customer specifications, industry standards (IEC, IEEE, ANSI), and internal quality management systems (ISO 9001). You will drive Quality checks/control, continuous improvement, lead root cause analysis, implement corrective/preventive actions, and support customer audits and technical reviews. Key Responsibilities: - Oversee and manage the Quality Management System (QMS) to ensure compliance with ISO 9001, design, and customer requirements. - Develop and maintain quality procedures, in...

Roles and Responsibilities Conduct process audits to identify areas of improvement and implement corrective actions. Develop and maintain process documentation, including procedures, work instructions, and checklists. Collaborate with cross-functional teams to resolve issues related to processes, quality, and compliance. Analyze data from various sources to track trends and make recommendations for continuous improvement. Perform root cause analysis (RCA) investigations to identify root causes of defects or non-conformities.

As the Head of Quality Assurance & Quality Control in the cosmetics industry, your role is crucial in establishing, implementing, and maintaining quality management systems throughout the manufacturing value chain. You will lead both Quality Assurance (QA) and Quality Control (QC) teams to ensure compliance with regulatory, customer, and company standards for product safety, efficacy, and consistency. **Key Responsibilities:** - Develop, implement, and maintain Quality Management Systems aligned with cosmetic industry standards. - Establish and monitor SOPs for various processes including production, packaging, warehousing, and distribution. - Supervise validation and qualification activitie...

Technical Support Engineer Integrations Department: TechSupport Backend (B2B – Enterprise Customer) Work Mode: Hybrid (2 Days WFO) Experience: 3–8 Years Education: Bachelor’s in Computer Science, IT, or related field Notice Period: Immediate to 3 Weeks About the Role Join our enterprise tech support team as a Technical Support Engineer (Integrations) — a critical role supporting global customers on API, SSO, LDAP, and web service integrations. You’ll troubleshoot complex backend connectivity issues, script automation fixes, and ensure seamless integrations across cloud and enterprise systems. Key Responsibilities Troubleshoot and resolve integration & authentication issues involving REST/SOA...

GLP & review of analytical data of raw material, finished product & stability sample analysis Knowledge of RCA & CAPA,Change control,Deviation,OOS,Failures,Incident,APQR,batch records,market complaint,line clearance,in-process checks & AQL procedures Required Candidate profile Must have good experience in quality assurance - cosmetics or Pharma industry Must have independently handled the QA documentation wrork Must be sincere and smart Can set new processes

AHEAD is seeking a self-motivated Critical Incident Manager with deep customer service and service delivery skills to join our Managed Services group. In this role, the Incident Manager is part of a team responsible for managing high severity incidents. The ideal candidate is one who can take charge in high stress situations and provide direction to Managed Service technical teams to drive expeditious resolution of incidents. This role is also responsible for RCA and Problem Management support for AMS. We are looking for a natural leader with proven knowledge of incident management frameworks and the ability to communicate clearly, confidently, and effectively to technical teams and our cust...

About The Role About The Role : Practice: Comms & Media, Industry Consulting, S&C Global Network (GN) Areas of Work: Media Level: Across Levels Location: Delhi, Gurgaon, Mumbai, Bangalore, Pune, Hyderabad Years of Exp 7-13 years Explore an Exciting Career at Accenture Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest? Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities. Comms & Media (C&M) is one of the Industry Practices within Accentures S&C Global Network (GN) team. It focuses on serving clients acr...

About The Role About The Role Digital Core Assurance Consultant Communications & Media Management Level:Analyst /Consultant / Team Lead Location: Bengaluru / Gurugram / Pune / Mumbai / Remote options available Travel: As per project requirements Role Overview As a Digital Core Assurance Consultant, you will work with clients in the Communications & Media industry to design, shape, and deliver assurance transformation programs. You will leverage your consulting expertise, telecom assurance domain knowledge, and familiarity with digital platforms (e.g., ServiceNow) to drive value through operational maturity, automation, and process optimization. Key Responsibilities Consulting & Transformatio...

Role & responsibilities Provide software consultation, implementation, and support to customers in a highly visible position. Provides technical leadership for the global client support and global technical services teams Perform global team member assignments for technical services and client support teams Handle solving technical issues encountered by the global team or escalate them promptly to global or domestic leadership Ability to assist with reassignments when needed Preferred candidate profile People management/Team leading experience. Experience in providing advanced technical support in a customer facing role. Experience with: Microsoft .NET, XML, Java Script, PowerShell Script, S...