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12 - 15 years
5 - 13 Lacs
Anjar
Work from Office
As a Deputy Manager in the Utility department, you will be responsible for managing and overseeing all utility-related operations and maintenance within the organization. This includes managing the water and air management systems, air conditioning, air compressor, chilling plant, and heat ventilation air conditioning. You will also be responsible for implementing and maintaining ERP systems and ensuring the best maintenance practices are followed. Oversee and manage all utility-related operations and maintenance within the organization. Implement and maintain ERP systems to streamline operations and improve efficiency. Manage water and air management systems, ensuring they are functioning optimally and efficiently. Oversee the maintenance of air conditioning, air compressor, chilling plant, and heat ventilation air conditioning. Implement and ensure adherence to best maintenance practices such as CBM, RCA, Countermeasure effectiveness, Simulation based analysis, and measurable maintenance results (MTBF, MTTR). Conduct risk assessments to identify potential hazards and implement preventive measures. Manage resources effectively to ensure optimal utilization and efficiency. Lead with vision and customer focus, encouraging interdependencies and fostering a culture of entrepreneurship. Demonstrate strong analytical thinking and problem-solving skills to address operational challenges and improve processes. Ensure adherence to API and ISO standards for pipe manufacturing. Foster a culture of quality, health, safety, and environmental orientation within the organization. Demonstrate strong communication skills to effectively liaise with different stakeholders within the organization. Show a strong commitment to the organization and its goals.
Posted 3 months ago
1 - 4 years
6 - 9 Lacs
Bengaluru
Work from Office
Join our team as the expert you are now and create your future. Job Description Summary Role: Facilitate completion of reporting requests using data mining, modeling, and analysis techniques to discover insights that will help to guide strategic decisions and uncover optimization opportunities within Revenue Cycle operations Ensure accuracy of all data and deliverables provided to Operational counterparts Assist with ad-hoc data pull requests to support claim, denial, and patient data sampling efforts Anticipate future demands of initiatives related to reporting requests, and design, plan and implement strategies to fulfill these demands as they arise Skills: Proficient with Hurons RCPA tools, particularly Revenue Cycle Analytics (RCA) Advanced knowledge of SQL database querying language and ability to perform effective querying including the joining of multiple tables Advanced knowledge of Excel including Pivot Tables, Power Query, and Functions Experience with auditing and validating data Working knowledge of Tableau, Spotfire, and/or PowerBI data visualization tools Ability to effectively facilitate meetings and present to management and colleagues on projects and initiatives Working knowledge of data mining principles including: predictive analytics, mapping, collecting data from multiple data systems, on-premises, and cloud-based data sources Education/Certifications: Graduate Job Description Summary Role: Facilitate completion of reporting requests using data mining, modeling, and analysis techniques to discover insights that will help to guide strategic decisions and uncover optimization opportunities within Revenue Cycle operations Ensure accuracy of all data and deliverables provided to Operational counterparts Assist with ad-hoc data pull requests to support claim, denial, and patient data sampling efforts Anticipate future demands of initiatives related to reporting requests, and design, plan and implement strategies to fulfill these demands as they arise Skills: Proficient with Hurons RCPA tools, particularly Revenue Cycle Analytics (RCA) Advanced knowledge of SQL database querying language and ability to perform effective querying including the joining of multiple tables Advanced knowledge of Excel including Pivot Tables, Power Query, and Functions Experience with auditing and validating data Working knowledge of Tableau, Spotfire, and/or PowerBI data visualization tools Ability to effectively facilitate meetings and present to management and colleagues on projects and initiatives Working knowledge of data mining principles including: predictive analytics, mapping, collecting data from multiple data systems, on-premises, and cloud-based data sources Education/Certifications: Graduate Posting Category Healthcare Opportunity Type Regular Country India
Posted 3 months ago
3 - 5 years
10 - 11 Lacs
Chennai
Work from Office
Job Title: Product Support Engineer - Technical Support Overview: We seek smart, passionate, and technically skilled professionals to join our Customer Support team. This team handles technical queries from our global customer base, helping troubleshoot and resolve issues while ensuring an exceptional support experience. In this role, you will provide technical assistance, diagnose complex issues, and deliver top-notch customer service. This role is based in Chennai and requires a willingness to work night shifts and weekends as part of a global support team. Major Responsibilities/Activities: Support customers in an omnichannel environment (email, chat, phone, and tickets). Take complete ownership of reported customer issues and drive them to resolution. Diagnose and troubleshoot product issues, including performing Root Cause Analysis (RCA) where necessary. Work with SQL databases to run queries, analyze data, and assist in troubleshooting database-related issues. Work with APIs to troubleshoot integrations and provide guidance on API-related queries. Have a fundamental understanding of Cloud technologies (Azure preferred) to assist with cloud-based deployment issues. Follow standard escalation procedures for unresolved issues and coordinate with internal teams for resolution. Provide prompt, clear, and accurate updates to customers. Maintain proper documentation of reported issues and solutions for future reference. Minimum Requirements: Bachelor s degree in Computer Science, Information Technology, or related field. 3 to 5 years of experience in Customer Support within an enterprise software or SaaS organization. Strong verbal, written, and interpersonal communication skills. Technical knowledge of SQL (queries, troubleshooting), APIs, and Cloud platforms (Azure preferred). Fast learner with the ability to quickly grasp new technologies. Capable of working cross-functionally to resolve business and technical challenges. Willingness to work night shifts and weekends. Ability to break down complex technical matters into easy-to-understand explanations. Strong customer-oriented mindset with a passion for solving problems efficiently.
Posted 3 months ago
7 - 12 years
8 - 12 Lacs
Bengaluru
Work from Office
RF Optimization Tasks could be related to: New Site/Carrier Add Optimization (Pre/Post Launch ) and Cluster Level Optimization to drive Network Wide KPI improvements. RF Optimization Tasks include: Capture and Review Baseline KPI s for the Site and/or Cluster to identify KPIs that don t meet KPI Targets and Thresholds. Review RFDS and Design Data CIQ and compare it against OSS data. Ability to Perform and Review Gold Standard Parameter Audit for sites/carriers integrated in OSS. Perform Parameter changes on OSS related to Gold Standard Alignment or Optimization Related parameter Changes Review RF Functionals Alarms, RSSI-VSWR checks for the new sites and carriers. Highlight issues if the RF Functionals are not within acceptable standards and direct it to the appropriate teams for further troubleshooting. Ability to work with Tower Vendors and Field Technicians/Operations Technicians to troubleshoot RF Path Issues and verify post resolution. RF Drive /Geo-Located Data Analysis (if available) and providing RF Recommendations E-tilt/M-tilt, Power, Idle and Connected Mode Parameter Changes, Azimuth Changes etc RF KPI Monitoring Accessibility, Retainability, DL Throughput, Mobility Identify Worst KPI Offenders Cells or Sites in cluster and then perform a deep dive RCA to troubleshoot and fix the issue make relevant Parameter Changes (E-tilt/M-tilt, Power, Idle and Connected Mode Parameter Changes, MIMO Parameters, Power Control Parameters, Traffic Balance related parameter changes etc) Post Optimization KPIs should be similar or better than Baseline KPI s. Hands on Experience on all relevant Samsung LSM Modules in order to make parameter changes, implement bulk workorders, pull KPI s thru performance statistics module. Tools Used: Samsung LSM, Samsung BSM, Mapinfo, Actix, Atoll, Asset Required Qualifications More than 7+ years of RF Optimization experience. Must have 2- 3 Yrs of experience in working on Samsung LTE OSS LSM for any of the Telecom Operators 5G Deployment Experience is preferred
Posted 3 months ago
8 - 13 years
20 - 32 Lacs
Hyderabad, Noida
Hybrid
As a Monitoring & Problem Management Lead, you will be responsible for ensuring the stability and efficiency of customer environments by leveraging monitoring, analytics and problem management best practices. Your role will involve proactively identifying patterns of incidents, grouping them into problems, and driving continuous improvement initiatives You will work closely with internal teams from Global Support, Operations, and Development to provide actionable insights and implement automation initiatives that optimize service execution and ensure world-class managed services support. Key Responsibilities Design, implement, and optimize monitoring solutions to ensure proactive incident detection and prevention Analyze incidents and identify recurring issues and group into actionable problems, interpret metrics from monitoring tools and reporting systems to identify trends, performance bottlenecks and areas for improvement. Perform root cause analysis to recommend and implement optimization strategies. Maintain a problem backlog, prioritizing issues based on business impact. Design and develop tools to monitor critical business processes and automate resolution workflows to improve efficiency and response times. Collaborate with Support, Operations, and Development teams to automate and enhance service delivery processes. Utilize APM (Application Performance Monitoring) and infrastructure monitoring tools to provide deep insights into system performance. Create and maintain sustainable systems and services through process automation and data-driven decision-making. Develop dashboards and reports to track incident trends and problem resolution effectiveness. Actively participate in the Continuous Improvement process, contributing recommendations and implementing enhancements to drive better outcomes. Skill Requirement Strong expertise in monitoring and observability tools (e.g., UIM, Monocle, Sumologic, Grafana, .) Strong knowledge of MS Excel and SQL, with the ability to analyse and visualize data effectively. A proactive approach to identifying issues, proposing solutions, and driving optimizations. Excellent analytical and problem-solving skills, with a keen attention to detail. Strong communication skills (both written and verbal) in English, with the ability to articulate technical concepts to both technical and non-technical audiences. Ability to work independently as well as collaboratively within a team. Solid understanding of ITIL framework, especially incident and problem management. Experience in Cloud monitoring, and automation tools (for monitoring and analysis). Documenting and making recommendations for clients. Excellent problem-solving skills with a proactive mindset.
Posted 3 months ago
3 - 7 years
6 - 10 Lacs
Bengaluru
Work from Office
Required skills (maximum of 6): SAP ARIBA..Ensure the spend analysis report is send from all the source systems on time Cleanse and enrich spend analysis report for processing Work with client to resolve any discrepancy Update/enhance the spend analysis report Publish monthly spend visibility results Perform RCA in case the spend report has discrepancies Familiar with data transfer between the SAP and Ariba systems and the connectors Ensure the einvoices are posted and processed in the ERP system Upload approved catalogue in production system Resolve catalogue related issues in terms of data, formatting, etc. Conduct review of non-catalogue purchase Review, recommend new catalogue items Good understanding of direct and indirect procurement Provide quality consulting solutions to the client...Resource should be available for F2F Interview in IBM location based on account request and Day 1 reporting post OB. RTH-Y
Posted 3 months ago
6 - 11 years
19 - 24 Lacs
Bengaluru
Work from Office
Lead Release Manager Shell Recharge Solutions is a leader in delivering the new electric mobility future through innovative software, infrastructure, and professional services that empower utilities, cities, fleets, transit agencies, and automakers to deploy EV charging infrastructure at scale. Our technology is connecting EV infrastructure solutions with public and private charging needs in a safer, cleaner, and smarter way. Headquartered in Offshore India the company s global footprint spans across three continents with deployments in 13 different countries. At Shell Recharge Solutions, we are looking for candidates who want to be a part of something bigger than themselves passionate, purpose-driven individuals who believe having a career means making a meaningful impact on our business and the world. We believe in creating and doing the right thing through responsible and sustainable EV deployment. We are looking for the innovative, driven to find a solution in a complex and dynamically evolving marketplace and look at no as just a challenge to find the next yes . Shell Recharge Solutions is seeking a Lead Release Manager! Shell Recharge Solutions is looking for a Lead Release Manager to join our team and oversee production releases to ensure applications and services are delivered on time, and that they exceed expectations. This includes a deep understanding of our business needs and priorities, and under what circumstances those priorities can change. Works with business leaders, product owners, IT project teams, and operations to ensure every release contains the correct features. This also includes post deployment activities such as owning deployment reviews and leading RCA and retrospective discussions (internal and external). Candidates must be passionate about documentation and reporting. While this is not an engineering role, candidates should have a strong grasp and understanding of technology related to agile and CI/CD pipelines. This position will be part of a great team that is developing exciting products and solutions and playing a key part in driving forward the electrification of transportation. What you ll do: Strong command of Agile methodology and best practices. Negotiate, plan, schedule and manage all release activities and coordinate release content and effort based on the enterprise roadmap. Create, manage and publish an enterprise release schedule for our product portfolios ensuring clear communication and alignment across partners and vendors. Proactively manage risks, socialize and resolve issues that may impact affect release scope, schedule and quality. Publish and maintain release notes and create trend analysis reports that provide a scorecard and key metrics about our deployments. Lead release readiness review meetings with Sr. leadership resulting in Go/No-Go decisions Manage relationships and coordinate work between global teams and various time zones Document challenges and continually work towards making improvements in the release process Participate and possibly lead CAB meetings to discuss release scope and/or roadblocks Mentor and develop release managers and cross functional teams What We re Looking For: Basic Qualifications Bachelor s Degree or 8+ years recent release management and/or technical project manager experience, with planning and managing releases and the overall release lifecycle 5+ years experience in a Cloud based SaaS platform 5+ years familiarity with JIRA, specifically managing/organizing tickets, creating workflows, and generating reports Demonstrated experience either with direct reports or demonstrate dotted line accountability and/or direct mentorship of other Release Managers Must be a strong communicator, with the ability to collect, compile and comfortable presenting data and reports to Sr. Leadership. Preferred Qualifications PMP Certification Must be excellent at creating clear documentation Be passionate about metrics, data, and reports Must be very comfortable using technology basic familiarity with common build, and deployment tools and methodologies Strong leadership, communication, and presentation skills with a firm sense of accountability, ownership of the SDLC, and exceptional project management skills Demonstrated ability to coordinate cross-functional work teams toward task completion. What We Offer: A work environment that allows you to work with and learn from some of the best and brightest in this emerging industry The ability to make a difference in a world that needs our technology to help reduce carbon emissions and enable a more sustainable energy future through the use of electric vehicle charging software, services and infrastructure The freedom to learn, suggest, and implement innovative new ideas applied to our systems, processes, programs and technologies Daily ownership of your role in a challenging, high-growth environment. A casual work environment and culture that support work life fit , enabling you to fit life into your work and work into your life, i.e. flexible scheduling, virtualization options, and a generous holiday package Competitive pay and benefits programs designed to enable you to thrive inside and outside of work Participation in Shell Recharge Solutions performance and rewards bonus program Health benefits for employees Innovative Paid Time Off Program 9/80 Flex Work schedule
Posted 3 months ago
4 - 8 years
15 - 20 Lacs
Bengaluru
Work from Office
Release Manager Shell Recharge Solutions is a leader in delivering the new electric mobility future through innovative software, infrastructure, and professional services that empower utilities, cities, fleets, transit agencies, and automakers to deploy EV charging infrastructure at scale. Our technology is connecting EV infrastructure solutions with public and private charging needs in a safer, cleaner, and smarter way. Headquartered in Offshore India the company s global footprint spans across three continents with deployments in 13 different countries. At Shell Recharge Solutions, we are looking for candidates who want to be a part of something bigger than themselves passionate, purpose-driven individuals who believe having a career means making a meaningful impact on our business and the world. We believe in creating and doing the right thing through responsible and sustainable EV deployment. We are looking for the innovative, driven to find a solution in a complex and dynamically evolving marketplace and look at no as just a challenge to find the next yes . Shell Recharge Solutions is seeking a Release Manager! Shell Recharge Solutions is looking for a Release Manager to join our team and oversee production releases to ensure applications and services are delivered on time, and that they exceed expectations. This includes a deep understanding of our business needs and priorities, and under what circumstances those priorities can change. Works with business leaders, product owners, IT project teams, and operations to ensure every release contains the correct features. This also includes post deployment activities such as owning deployment reviews and leading RCA and retrospective discussions (internal and external). Candidates must be passionate about documentation and reporting. While this is not an engineering role, candidates should have a strong grasp and understanding of technology related to agile and CI/CD pipelines. This position will be part of a great team that is developing exciting products and solutions and playing a key part in driving forward the electrification of transportation. What you ll do: Negotiate, plan, schedule and manage all release activities and coordinate release content and effort based on the enterprise roadmap. Create, manage and publish an enterprise release schedule for our product portfolios ensuring clear communication and alignment across partners and vendors. Proactively manage risks, socialize and resolve issues that may impact affect release scope, schedule and quality. Publish and maintain release notes and create trend analysis reports that provide a scorecard and key metrics about our deployments. Lead release readiness review meetings with Sr. leadership resulting in Go/No-Go decisions Manage relationships and coordinate work between global teams and various time zones Document challenges and continually work towards making improvements in the release process Participate and possibly lead CAB meetings to discuss release scope and/or roadblocks What We re Looking For: Basic Qualifications Bachelor s Degree or 4+ years release management and/or technical project manager experience 4+ years experience with planning release windows and the overall release lifecycle Preferred Qualifications PMP Certification Must be excellent at creating clear documentation Be passionate about metrics, data, and reports Must be very comfortable using technology basic familiarity with common build, and deployment tools and methodologies Strong leadership, communication, and presentation skills with a firm sense of accountability, ownership of the SDLC, and exceptional project management skills Demonstrated ability to coordinate cross-functional work teams toward task completion. A work environment that allows you to work with and learn from some of the best and brightest in this emerging industry The ability to make a difference in a world that needs our technology to help reduce carbon emissions and enable a more sustainable energy future through the use of electric-vehicle charging software, services and infrastructure The freedom to learn, suggest, and implement innovative new ideas, e.g. systems, processes, programs and technologies Daily ownership of your role in a challenging, high-growth environment What We Offer: A work environment that allows you to work with and learn from some of the best and brightest in this emerging industry The ability to make a difference in a world that needs our technology to help reduce carbon emissions and enable a more sustainable energy future through the use of electric vehicle charging software, services and infrastructure The freedom to learn, suggest, and implement innovative new ideas applied to our systems, processes, programs and technologies Daily ownership of your role in a challenging, high-growth environment. A casual work environment and culture that support work life fit , enabling you to fit life into your work and work into your life, i.e. flexible scheduling, virtualization options, and a generous holiday package Competitive pay and benefits programs designed to enable you to thrive inside and outside of work Participation in Shell Recharge Solutions performance and rewards bonus program Health benefits for employees Innovative Paid Time Off Program 9/80 Flex Work schedule
Posted 3 months ago
2 - 5 years
9 - 12 Lacs
Gurgaon
Work from Office
Payoneer s mission is to enable businesses of all sizes from anywhere in the world to access the rising, global economy by enabling them to transact globally as easily as they do locally. Life at Payoneer is a global community, where you ll work with colleagues all over the world, serving small- and medium-sized business customers and partners in over 190 markets. What You ll Do: Payroll Processing and Verification: Ensure the monthly end-to-end payroll operations for processing Payroll accurately and timely across EMEA Region Ensure timely processing of monthly, and semi-monthly employee payroll payments through appropriate channels Vendor Coordination and Reconciliation: Coordinate with vendor teams to set up processes, review and reconcile payrolls Track Partner and Vendor performances and suggest for changes or improvements Statutory Compliance and Reporting: Ensure all the statutory dues, including Taxes, and Social Security contributions are done on time and accurately Ensure all the key documents are delivered to the employees and Authorities on time Employee/Client/Internal Team Support: Work with the Finance team to reconcile payments and fund bookings for employee/consultant payments Ensure all the employee and Client queries are resolved according to established SLA guidelines Facilitate CSM/Sales/Finance teams with the necessary knowledge to support BAU activities Prepare and validate reports required by clients, such as variance, department and location-wise data, and comparative payroll summaries Payroll Entity Implementation: Support payroll and entity setup, payroll data setup testing, and salary calculator setup as needed Identify and implement payroll process automation initiatives Understand payroll calculation logic with vendor teams for operational review and reconciliation Track vendor performance, work on RCA creation for issues, and take preventive measures Act as the SPOC for internal and external audits as required Create and maintain payroll documentation as necessary What We re Looking For: Extensive knowledge understanding of payroll process practices, including tax and compliance practices 2-5 years of experience in payroll delivery Interested on Transitions and Entity set ups across the Globe Ability to engage and work with regulatory bodies and multiple vendors Well-developed interpersonal skills with the ability to communicate effectively with key internal stakeholders, all levels of employees and management Flexibility to work with different stakeholders in a dynamic working environment Proven analytical and problem-solving skills Ability to identify risks and impacts as well as possible solutions and corrective actions High attention to detail, ability to insist on high standards, and proven ability to manage multiple, competing priorities simultaneously with minimal supervision Strong communication, listening, interpersonal, influencing, and negotiation skills ability to convey important messages clearly and compellingly A go-getter attitude that resonates with extreme ownership and accountability
Posted 3 months ago
9 - 11 years
27 - 32 Lacs
Gurgaon
Work from Office
Payoneer s mission is to enable businesses of all sizes from anywhere in the world to access the rising, global economy by enabling them to transact globally as easily as they do locally. Life at Payoneer is a global community, where you ll work with colleagues all over the world, serving small- and medium-sized business customers and partners in over 190 markets. Desired Skills: End-to-end Payroll Management, Experience managing payroll About the Role The ideal candidate is a self-motivated, multi-tasker, and demonstrated team player. You should excel in working with large-scale applications and frameworks and have outstanding communication and leadership skills. What will you do Payroll Processing and Verification: Ensure the monthly end-to-end payroll operations for processing Payroll Accurately and timely across Americas region Ensure timely processing of monthly, and semi-monthly employee payroll payments through appropriate channels Vendor Coordination and Reconciliation: Coordinate with vendor teams to set up processes, review and reconcile payrolls Track Partner and Vendor performances and suggest for changes or improvements Statutory Compliance and Reporting: Ensure all the statutory dues, including Taxes, and Social Security contributions are done on time and accurately Ensure all the key documents are delivered to the employees and Authorities on time Employee/Client/Internal Team Support: Work with the Finance team to reconcile payments and fund bookings for employee/consultant payments Ensure all the employee and Client queries are resolved according to established SLA guidelines Facilitate CSM/Sales/Finance teams with the necessary knowledge to support BAU activities Prepare and validate reports required by clients, such as variance, department and location-wise data, and comparative payroll summaries Payroll Entity Implementation: Support payroll and entity setup, payroll data setup testing, and salary calculator setup as needed Identify and implement payroll process automation initiatives Understand payroll calculation logic with vendor teams for operational review and reconciliation Track vendor performance, work on RCA creation for issues, and take preventive measures Act as the SPOC for internal and external audits as required Create and maintain payroll documentation as necessary What makes you a great match for us Extensive knowledge understanding of payroll process practices, including tax and compliance practices 9-11 years of experience in payroll delivery Interested on Transitions and Entity set ups across the Globe Ability to engage and work with regulatory bodies and multiple vendors Well-developed interpersonal skills with the ability to communicate effectively with key internal stakeholders, all levels of employees and management Flexibility to work with different stakeholders in a dynamic working environment Proven analytical and problem-solving skills Ability to identify risks and impacts as well as possible solutions and corrective actions High attention to detail, ability to insist on high standards, and proven ability to manage multiple, competing priorities simultaneously with minimal supervision Strong communication, listening, interpersonal, influencing, and negotiation skills ability to convey important messages clearly and compellingly A go-getter attitude that resonates with extreme ownership and accountability
Posted 3 months ago
2 - 5 years
4 - 8 Lacs
Gurgaon
Work from Office
About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning development framework Role Purpose Responsible for performing Revalidation as part of Centralized Revalidation Team (CVT). Role Accountability Ensure daily productivity metrics for CCRP revalidation within TAT Ensure Accuracy as per targets defined. Analyze and report on Complaints trends Resolutions . Create maintain process dashboards for business reporting purposes. Pro-actively follow-up with other departments for input files and effective stakeholder management Identify ways of improving current processes to enhance customer experience. Timely reporting of process metrics to the business and internal stakeholders Ensure close-looping and calibration on identified complaints Identify process improvement opportunities help business to fix the same through detailed RCA follow correction corrective approach Perform process documentation and compliance adherence Measures of Success Accuracy % Complaint Resolution Rate Reduction in no. of complaints No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Understanding of Credit Card processes Understanding of customer lifecycle Understanding of Card One V+ Competencies critical to the role Problem Solving Skills Analytical Ability Process Orientation Market Awareness Qualification Graduate in any discipline Preferred Industry FSI
Posted 3 months ago
6 - 8 years
22 - 27 Lacs
Chennai
Work from Office
Implement Quality improvements in various Continuous improvements and LPF projects of C&E module Identify the product failures Collect and analyze data for large populations of wind turbines Work closely together with C&E designers/developers to facilitate and facilitate Root cause analysis for complex product failures Conduct Failure trend analysis based on complex large data sets Support in the identification and verification of solutions after RCA conclusion Facilitate implementation of solutions in design and process in coordination with designers and other stakeholders Ensure the learnings are captured in the Closed loop quality library for NPI Be the ambassador of Quality to uphold the culture in Design landscape Qualifications Bachelor / Masters in electrical / Similar specialization Minimum 6 years of professional experience in product design, development and design quality Experience in data analysis and in conducting RCA and implementing corrective actions in design Competencies Knowledge in Power Electronics and High voltage engineering is essential Good data analysis skills (experience with SQL) Proficiency in a variety of problem-solving approaches and strategies Good verbal and written communication skills Ability to work collaboratively with cross functional teams and stakeholders A solid knowledge in Six Sigma Methodologies and Black Belt certified
Posted 3 months ago
10 - 15 years
10 - 15 Lacs
Vapi, Valsad, Umbergaon
Work from Office
Role & responsibilities Production Planning: Doing Daily/Weekly & Monthly Planning of Production based on availability of PM, BM in the ERP. To share the firm plan with the procurement team for the current week and tentative plan of following week to order packing materials. Check whether the blends are approved before taking planning for Packing. Planning the Manpowers based on the production plan for the Month. Production & Packaging Execution: Responsible for achieving monthly Production Goals. Estimating the amount of material, equipment, and labor required for production. Promptly addressing and resolving production issues to minimize delays in production, Monitor the MSH level & do the changes in planning accordingly. Coordinating production operations in accordance with material, labor, and equipment availability. Coordinate with Blending depts. to see the availability of Blend & plan timely availability of PM/RM for production. Responsible for deciding Specification of the packaging material to prevent cross contamination and increase production efficiencies, Product safety during storage and handling. Monitoring trouble shooting of the problems faced during the normal operation of the packaging. Properly handling the shift end activities & records. Recommending viable solutions to reduce production costs as well as improve production processes and product quality. Promptly informing the relevant departments of any changes to current production schedules. Ensure proper CAPA is done for all the deviations identified. Co-ordinate with Sales, Marketing, and Purchase, Quality and finance team for different supply related issues and material connectivity. Daily coordinating with flavor making team for stock for masala blending operation. Production floor management Manpower, GMP,5S etc. ERP: Monitoring & Execution of all types of Production order in ERP. Push order of PM/BM to WMS for the next days production. Ensure all the production orders are ended in the ERP by EOD. Coordinate with IT team to clear all the pending errors in ERP to complete the order report finish. Check the blending material inventory and coordinate with BM team for the Blend. Inventory handling and data checking and monitoring in ERP and WMS. Documentation: Managing end-to-end documentation of daily production, scrap, rework & complaint register as well as tracking any complaints and ensuring resolution of the same. Standard Operating Procedure (SOP) for all packing machine, Check list for all equipments. Inventory Management: Plan inventory requirement (Demand vs. supply) for the effective functioning of the production department. Co-ordinate with Sales, Marketing, and Purchase, Quality and finance team for different supply related issues and material connectivity. Provide requirement to procurement team based on the stock and lead time of delivery. Storage & Dispatch Management Responsible for the Products to be ordered based on product movement and schedule Managing and auditing stock inventory. Maintain Stock Verification weekly and report to manager on a regular basis. Material Planning as per Indent & short fall of requirement weekly/monthly. Daily Stock Maintaining with Blended/Flavored Tea, Coffee & Packaging Material. Raw material handling With FIFO system. Hygiene maintain & safety maintain (Warehouse/ Factory), Physical stock taking in month end. Month end Inventory with variance posting in system as per physical stock, Billing. Training & Development: Identify training needs & schedule training to the subordinates and Workers in the department. Timely evaluation of the subordinates. Preferred candidate profile Graduate/ Diploma from an Engineering preferably (Mechanical Stream) Minimum - Exp. 10 years in FMCG / Foods / Nutraceuticals. Analytical skills with a sound understanding of techno commercial aspect with quantitative & conceptual abilities. Good Management and supervisory skills Worked before in ERP mandatory Decision making ability Result Orientation Problem Solving Skills Man Management Skills Proficiency in MS Office package Have to plan production activities, production meetings Experience of automated warehousing - Warehouse Management System (WMS) and ASRS (Automated Storage and Retreival System. Experience of powder handling plants Highly effective in utilizing resources, improving process, enhancing quality, reducing cost Extensive experience in Production Quality & Maintenance activities
Posted 3 months ago
2 - 7 years
5 - 6 Lacs
Pune
Work from Office
Quality Analyst//Sr Quality Evaluator Leading BPO in PUNE International Voice Process Must be working as Quality Analyst for minimum 1.6 Years Must be Excellent in 7QC Tools CTC UPTO 6LPA based on Last CTC Cabs in Odd Hours Looking for Candidates with Max 1Month of Notice Period PLEASE NOTE- THIS IS NOT TESTING PROFILE Role & responsibilities Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners) Participate in calibration sessions/call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practices Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes Maintain strong program knowledge base; basic understanding of client products, services and/or program strategies Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable) Contribute to maintaining forms and legends documents Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals Key Skills and Knowledge: Proven experience in Quality methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. Interested Candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in
Posted 3 months ago
8 - 10 years
5 - 10 Lacs
Bengaluru
Work from Office
Job Role: Quality Assurance Location: Bengaluru Karnataka, notice period: immediate to 20 days. JD for Quality assurance: 1. Lead & Co-ordinate activities in the Quality Assurance department. 2. Plan and lead ISO 9000 certification across all locations. Maintain documentation and processes for effective implementation of ISO Procedures. Lead MR activities. 3. Hands on knowledge and expertise in Supplier Quality, develop and maintain supplier evaluation documents and supplier certifications. 4. Hands on knowledge and expertise Automotive Product Certifications 5. Manage and document quality department activities and Publish Monthly tracker on Major Line KPIs 6. Strong knowledge and hands on experience in RCA, Process Capability Cpk, Line monitoring, rejection reduction, Quality circles, TPM What should candidate possess: 1. Have completed Electrical, Mechanical or Equivalent Engineering with 8- 10 years experience. 2. Hands on experience of 3D &2D CAD and reading 2D drawings. Strong knowledge of G,D and T. 3. Should be familiar with FMEA and Six sigma concepts. 4. Strong knowledge of manufacturability of Plastic and casted components. 5. Hands on experience in Automobile/EV Domain preferably on drive -train, Hands on experience in Electric motors and Controllers would be added advantage 6. Experience in Quality Management with reputed OEMs. 7. Have experience working with International Automotive standards. 8. Ability to work on multiple projects and with multiple teams simultaneously. 9. Excellent communication skills with ability to innovate and communicate new engineering ideas 10. A team player with ability to work independently.
Posted 3 months ago
3 - 8 years
10 - 12 Lacs
Tuticorin
Work from Office
JOB FUNCTION REQUIREMENTS - SUCCESS FACTORS (Why job exists, what areas it impacts on, requirements to do the job, and Success Factors) Principal accountabilities Daily Sealant parameters and application to be checked Sealant line management includes problem/defect analysis, RCA, etc Attend and solve Quality issues and submit reports to internal and customer Developing a good customer rapport Ensuring delivery without any line stoppage. Bridge between the customer, PPGAP Sales, Service and the plant team Increase customer satisfaction Conitnuous improvement of the process Inventory control at Customer End. entry/exit of tots to be coordinated with customer, WH and plant team VE VE Activities Watch the competition movements Requirement from the Candidates: - Commercial diploma/ B.E, at minimum - Excellent computer skills (word, excel, PowerPoint, e-mail) - At ease with numbers, accurate, process-oriented, dedicated to detail - Fluent in English good speaking level and any additional language a plus ( local Language) - High ethical values high level of confidentiality/integrity - Open personality with good people skills. Able to communicate at different levels in the organization - Able to work in a multi-cultural matricidal/complex environment - Self-starter, proactive, able to work under pressure with a minimum of supervision and at the same time able to work as part of a team
Posted 3 months ago
0 - 4 years
5 - 9 Lacs
Bengaluru
Work from Office
You Lead the Way. We ve Got Your Back At American Express, you ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company s success. Together, we ll win as a team, striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day. And we ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and lets lead the way together. Join #TeamAmex and lets lead the way together. Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it s negotiating with some of our largest global partners or creating next year s financial plan, you can influence both our day-to-day P&L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex. Function Description: Card & Merchant Accounting and Controls (CMAC) team in Global Financial Operations, Controllership, manages the foundational accounting for Card Member spend, Remittances and Merchant payments along with various other operational accounting processes that is core to a Credit Card domain. This team is the last line of defense and liaisons with broader controllership, technology / product, and Global Service Group (GSG) / servicing teams to ensure correct Card Member allocations and financial integrity is embedded in the end-to-end process How will you make an impact in this role? This B28 role will be primarily responsible for managing E2E accounting and research and clearance processes for Card Member Credit Balance Refund & Transfer, Governance of B/sheet accounts (specifically Bank and suspense accounts ensuring all accounting (upstream system/manual) is processed timely and accurately across Global markets (APAC, EMEA, US, LAC), managing ledgers, governance and accounting. Incumbent will also be responsible to maintain financial integrity through timely reporting of process metrics, inputs related to trending variances, static and unnatural balances, customer queries and status of process improvement driven by upstream/downstream automation and improvements. Responsible for maintaining financial integrity of the Card Member Credit Balance Refund & Transfer process. Be able to gain detailed understanding of end-to-end accounting, inputs, processes, controls, process flows, metrics, risks, SLAs and output of the process Work closely with business partners (Servicing teams within GPS & CFN) to clear the daily/monthly financial transactions, drive process efficiency and proactively highlight any exposure Be able to proactively highlight, communicate and mitigate risks. Monitor the trending of the Balance Sheet accounts managed and work with different stakeholders to identify and fix the RCA Ability to drive self and team goals with continuous focus on process improvement. Demonstrate effective proactiveness, transformational mindset as well as strong analytical skills. Ability to manage multiple projects to support enterprise goals. Effectively coordinate with technology for development / automation opportunities Ensure compliance with prevailing policies and procedures besides contractual and regulatory requirements as applicable Minimum Qualifications: B. Com with 2-4 years or CA/MBA/Postgraduate with 0-2 years of work experience Good knowledge of AR Platforms CARE, MARS, Payable Systems Oracle SL, Mercury, etc. Good knowledge of Excel, PowerPoint, Business Intelligence and other data applications like Cornerstone, main frame systems is a plus Good communication and interpersonal skills Preferred Qualifications: Well-developed analytical skills, ability to understand the linkages to processes. Good Accounting knowledge. Demonstrate leadership skills needed to create, develop and communicate with diverse stakeholders. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities
Posted 3 months ago
6 - 9 years
5 - 9 Lacs
Mumbai
Work from Office
Technical/Functional Skills Candidate should be a Subject Matter Expert having in-depth knowledge of implementation, and operational support, administration surrounding the Process supporting the business for End-User Enabled Security technologies/initiatives specifically on McAfee Anti-Virus, Sandboxing and DLP technologies The candidate should have a solid understanding of End-user AV technologies, complete understanding of McAfee AV policies, their strengths, weakness and applicable usages. Should have good Work Experience on Infrastructure Security Domain mainly on technologies McAfee AV Products along with DLP Technology (Preferably McAfee DLP, Zscaler DLP & Microsoft DLP). Operational experience on Components like McAfee ENS, TIE, ATD, DLP products. Define, Configure various McAfee AV policies and must have Advanced trouble shooting skills and identify the severity of the issue, Ability to Resolving issues quickly to account/customer satisfaction and Prepare RCA. High Severity Incident Analysis, Incident trend report, Create new Policy and Reports Report Configuration and Generation (On Demand, Scheduled) from DLP Console(s) and should be familiar with basic SQL and DB Query procedures Understanding of Backing-up the DLP Tool configuration, Data, Health Check of DLP. Provide operational support during Out of Office hours in case of Severity Issues. Good customer handling skills along with extensive hands on skills in defining and creating operational/procedure documents. Possess Knowledge on ITIL processes like Incident management, Problem Management, Configuration management and Change Management processes. Excellent Customer Management skills Sme, Sql, Dlp
Posted 3 months ago
4 - 8 years
4 - 6 Lacs
Hyderabad
Work from Office
Role & responsibilities Managing the Quality and Information Security Management System and ensuring GMP compliance is incorporated. Agreeing standards and establishing clearly defined quality methods for staff to apply. Liaising with clients auditors and ensuring the execution of corrective action and compliance with clients specifications. Identifying relevant quality and GMP related training needs and delivering training. Guiding the relevant stakeholders on quality and regulatory requirements on innovation projects. Function as an internal auditor for QMS, ISMS, and BCP as required. Managing and developing the Document management system. Ensuring the CAPA system is managed with the objective of continuous improvement. Ensuring compliance with appropriate standards and regulation. Ensuring external audits for critical suppliers are attended to or led by a member of the quality department. Drive on-time closure of all observations, opportunities for improvement and NC’s (if any). Complying with SOPs (Standard Operating Procedures) and Work Instructions as detailed on Training Records and Training Matrixes. Effectively interact with the company departments to ensure the delivery of the product to specification and promote the improvement of the QMS. Updating of Quality Records, as detailed in the appropriate SOPs. Comply with Perigord centralised Global Quality and Information Security Management System. Provide daily / weekly update over email and review calls to the Quality Manager and Global Head of Quality Preferred candidate profile Bachelor’s degree qualification in a life science, technical or engineering discipline. 4+ years of relevant Quality Assurance or relevant experience in Life science and or Software services company Demonstrate excellent communication skills (oral as well as written) Ability to work with minimum supervision. Ability to work within a challenging environment with tight delivery timelines. Additional Desired Preferences: Knowledge of Computer System Development Life Cycle Good technical understanding of IT infrastructure Experience dealing with regulatory agencies and global audit teams.
Posted 3 months ago
8 - 13 years
6 - 13 Lacs
Delhi NCR, Bengaluru, Kolkata
Work from Office
2 yr BPO Quality Manager on the paper(Insurance outbound sales)..Training Manager will be an advantage Exp , AM/DM cannot apply Call Callibration, Quality Audit, Quality Score , CSAT Required Candidate profile WFO-Kolkata only not for Delhi/NCR and Bangalore .Apply those who can relocate in Kolkata IMMEDIATE JOINER GRADUATE Call/whatsapp CV Amit 8851792136, Neha 8287267407
Posted 3 months ago
8 - 13 years
10 - 20 Lacs
Pune, Bengaluru, Kolkata
Work from Office
Min 1 yr BPO Quality Manager Exp , AM/DM cannot apply Manage BPO Quality Team Call Callibration, Quality Audit, Quality Score , CSAT WFO- Bangalore only- APPLY ONLY IF CAN RELOCATE whatsapp CV Amit 8851792136, Neha 8287267407 Required Candidate profile WFO-Gurgaon/ Bangalore ,Apply those who can relocate No position in KOL/Pune IMMEDIATE JOINER GRADUATE whatsapp CV Amit 8851792136, Neha 8287267407
Posted 3 months ago
8 - 13 years
6 - 11 Lacs
Delhi NCR, Bengaluru, Kolkata
Work from Office
2 yr BPO Quality Manager on the paper(Insurance outbound sales)..Training Manager will be an advantage Exp , AM/DM cannot apply Call Callibration, Quality Audit, Quality Score , CSAT Required Candidate profile WFO-Kolkata only not for Delhi/NCR and Bangalore .Apply those who can relocate in Kolkata IMMEDIATE JOINER GRADUATE Call/whatsapp CV Amit 8851792136, Neha 8287267407
Posted 3 months ago
6 - 9 years
30 - 34 Lacs
Bengaluru
Work from Office
About the Team Excited about driving 0 to 1 growthIf yes, then you could be the next Senior Manager of our team. We are the Acquisition Activation team of Meesho s logistics unit - ValMo. We strive to attract and retain new partners (think delivery executives, truckers, etc.) to ValMo. Our mission is to create India s largest logistics supply ecosystem. We are a group of specialists and generalists who work collaboratively with Product, Analytics, Creative and Tech teams. Our shared objective is to drive structured growth for ValMo through marketing channels and converting partners through on-app and off-app measures. About the Role As a Senior Manager, you ll work in the acquisition and activation charter. This will involve identifying and strategizing the next set of problems that need to be solved to create a supply surplus of logistics partners in Valmo. In addition, you ll also get to manage the performance of the charter through strict oversight of data (what can/ has gone wrong, correct them, and build an end-to-end perspective). What you will do Problem Discovery: Identify and Strategize the next set of big problems and partner personas which the activation charter needs to solve. This is going to set the roadmap of the pod and effectively unlock new opportunities for activation improvements Drive Initiatives: Liaise with internal team members and also with Product, Analytics, Creatives, etc., to drive solutions, scale-up, and achieve activation uplift Performance Management: Identify issues which impact activation rates and RCA and drive solutions to maximize number of partners in Valmo What you will need Bachelors degree in any discipline is required - MBA is preferable 5+ years of experience in Strategy Ops /Management with a consulting background; Experience in driving growth charters will be preferred Structured problem-solving and analytical skills Proven ability to take up high ownership Strong bias towards user voice (user research) to understand their problems and solve Ability to collaborate with internal and external stakeholders
Posted 3 months ago
2 - 3 years
6 - 10 Lacs
Bengaluru
Work from Office
About the Team It s no secret that Meesho is making massive leaps towards becoming the most used e-commerce app in India. Our Finance team has a key role to play in the companys success. Here s your chance to be a part of the Meesho success story! As Deputy Manager - Revenue Assurance, you will be one among the 50+ professionals working in domains such as Financial Reporting, Finance Operations, Business Finance, Treasury Management and Taxation. The team consists of Chartered Accountants, Business experts and Engineers, who have previously worked for internationally renowned organizations. Our team believes in working hard and partying harder. We organize team trivia nights, board game marathons, and other fun events to foster our team spirit . About the Role As Deputy Manager - Revenue Assurance, you ll be analyzing in-depth aspects of our revenue and collection lines and resolving issues by collaborating with business, product and finance stakeholders thereby avoiding financial leakage. You ll be working with a team of finance and business rockstars who are obsessed with delivering best in class experience to all our stakeholders. You ll also drive automation to improve workflow efficiencies leading to enhanced accuracy. What you will do Working with ~$1Bn revenue, Meesho has a robust control framework to ensure that the company s revenue booked is correct, complete and comprehensive. Deputy Manager needs to critically and continually validate the framework to ensure its relevance and effectiveness. Lead the setting up of finance processes for new strategic revenue lines for the company by partnering with business POC and product stakeholders. Improve revenues and profitability through minimisation of leakages (carrying out RCA, collaborating with Product and Analysts and putting in required fixes through automation). Strengthen our revenue collection process and supervise remittance from external partners (logistic partner, payment gateways etc) to fix gaps, if any. Ensure timely closure of activities related to revenue recognition with utmost accuracy. Ensuring 3-way reconciliation between Revenue vs Collection vs agreed SLA s. Drive improvements and develop automation in revenue related tasks workflows. Work with cross-functional teams to ensure variations are addressed at the root cause level. Set up processes and controls for new revenue streams to ensure zero leakages. Prepare accounting memos on new revenue streams to ensure compliance with accounting standards. Independently handling statutory and internal audits for your areas. What you will need Certification as a Chartered Accountant with 2-3 years of experience. Prior experience of working in a startup in a similar role involving Revenue Analysis or FPA or Business Finance. Ability to understand and effectively apply technical accounting guidance for Revenue Recognition. Ability to prioritize and meet tight deadlines. Articleship experience in Big 4 preferred. Excellent communication and interpersonal abilities. Willingness to learn in a fast-paced environment. Can confidently interact with business stakeholders and take lead in solving issues. Ability to multitask, think critically and execute tactically. Have a proven track record of finding innovative solutions to problems.
Posted 3 months ago
1 - 4 years
5 - 8 Lacs
Mumbai
Work from Office
Job Title: Senior Executive Digital Support Job Type: Permanent, Full-time Function: Digital Transformation Business: Godrej Agrovet Location: Mumbai, Maharashtra, India About Godrej Agrovet: For more information on the Company, please log on to www.godrejagrovet.com Role is a part of the IT/Digital team and hence candidates who have worked extensively on Digital (non-SAP applications) application user support, complaints management are the right fit. Job responsibilities: User support resolution management Provide guidance to users on proper use and features digital solutions. Understand user complaints, ask right questions, and classify complaints with right owners. Update knowledge base with technical documents, procedures, troubleshooting guides. Resolve technical issues, strive for high first-time resolution and customer satisfaction scores. Manage ticketing system for comprehensive database of tickets, issue classification and RCA. Deliver regular training tips to system admin/business representatives. System monitoring SLA management Actively monitor batch jobs, integrations, planned activities and intervene in case of failure. Prepare maintenance plans, upgrades, scheduled activities for digital solutions. Manage active coordination closure with SAP, Infra and partner support teams. Manage SLA for business users driving prompt resolution with internal and external owners. Create and execute test cases for new features in the application and dashboards, ensuring functionality and performance meet business requirements. Testing, deployment and adoption tracking Document test cases, execution results, and any identified defects for future reference and process improvement. Participate in daily scrum calls, providing updates on progress, challenges, and potential risks. Analyze data from a process perspective, identifying gaps and areas for improvement. Highlight track identified gaps, timely resolution closure with relevant stakeholders. Adoption tracking for the applications Key stakeholder interactions: Business team members IT team (Infra and SAP) Digital team Ideal profile- Keywords: Digital application support, Level 1 troubleshooting and support, Business applications support, SLA management, Root cause analysis, Business Analyst Key skills: Quick learner and ability to interact with cross functional stakeholders. Gather good understanding of the organisation s digital, IT systems and user behaviour. Customer service orientation- listening ability and patience to understand issues. Good verbal and written communication skills Critical thinking skills Ability to analyse complaint data and create meaningful next steps for root cause closure. Knowledge in JIRA or similar product management tool Qualifications experience: Educational Background: B.Sc (IT), degree in Computer Science, Information Systems, or a related field. Experience: Minimum of 3 years of relevant experience
Posted 3 months ago
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India has a thriving job market for professionals skilled in Root Cause Analysis (RCA). RCA professionals are in high demand across various industries, including IT, manufacturing, healthcare, and customer service. If you are considering a career in RCA in India, here is a guide to help you navigate the job market effectively.
These cities are known for their vibrant job markets and have a high demand for RCA professionals.
The average salary range for RCA professionals in India varies based on experience levels. Entry-level RCA analysts can expect to earn between INR 3-5 lakhs per annum, while experienced RCA managers can earn upwards of INR 12-15 lakhs per annum.
In the field of RCA, a typical career path may include roles such as RCA Analyst, RCA Specialist, RCA Manager, and RCA Consultant. As professionals gain experience and expertise, they may progress to higher levels of responsibility and leadership, such as Senior RCA Manager or Director of RCA.
Apart from proficiency in Root Cause Analysis, RCA professionals are often expected to have skills in data analysis, problem-solving, critical thinking, communication, and project management. Knowledge of quality management systems and industry-specific regulations can also be beneficial.
As you prepare for interviews and explore job opportunities in the field of RCA in India, remember to showcase your expertise in Root Cause Analysis, problem-solving abilities, and communication skills. Stay updated on industry trends and best practices to stand out as a competitive candidate. With dedication and preparation, you can confidently pursue a successful career in RCA in the thriving job market of India. Good luck!
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