3992 Rca Jobs - Page 31

Join our Team Job Description: Automated Operations Team is now looking for professionals in Incident Management function. The candidate will be responsible for managing all incidents that occur in the customer network, resulting in impact or degradation of services provided to consumers & is responsible for planning and coordinating all the activities required to perform, monitor, and report on the process. They will own the end-to-end lifecycle of the incident, from creation to closure. Kindly share suitable profiles for consideration. Roles & Responsibilities: Manage Incidents 24x7 and ensure minimal disruption to the service and fast service restoration. Direct interaction with the end c...

Join our Team About this opportunity We are now looking for a Security Analyst professional. This job role is responsible for monitoring, coordination, support, management, and execution of reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. The professional will work alongside a highly skilled, diverse team, making sure that the information assets, that we are responsible to protect, are secured. What you will do Support the following systems and functions: Security event management on 24*7 shift Monitor incoming event queues for potential security incidents Security inci...

Job responsibility Overall responsibility Supervise the team in handling all technical complaints& NT received through the contact center Ensure Service Recovery of Dissatisfied Customers Develop strategies to improve the resolution process and enhance customer satisfaction. Develop and maintain escalation procedures to ensure streamlined handling of escalated cases. Collaborate with other Stakeholders such as NOC, Switch, Technology, CPO to provide immediate resolution & for SIP. Monitor and analyse metrics related to technical complaint resolution, such as resolution time, resolution rates, and customer feedback. Identify and address any performance gaps. Work on repeat reduction of techni...

Key Responsibilities and Skills: Strong understanding of manual testing concepts, including test case design, defect lifecycle, bug leakage, and exploratory testing. Experience in creating and executing test cases for APIs, integrations, and complex system workflows. Minimum 3+ years of hands-on automation testing experience; expertise with the Playwright framework is a strong plus. Drive the automation strategy across projects, ensuring high coverage, efficiency, and quality. Solid experience in API testing using tools such as Postman, REST Assured, or similar. Perform Root Cause Analysis (RCA) for critical defects and collaborate with engineering teams to prevent recurrence. Skilled in ide...

Key Responsibilities and Skills: Strong hands-on experience in creating and executing test cases for APIs, integrations, and system workflows. Working experience with API testing using tools such as Postman, REST Assured, or similar. Solid understanding of manual testing concepts, including test case design, bug leakage, defect lifecycle, and exploratory testing. Minimum 1+ year of experience in creating, maintaining, and executing test automation scripts; experience with the Playwright framework will be considered a strong plus. Ability to identify and effectively test edge cases and negative scenarios. Experience in handling regression testing to ensure product stability. Exposure to third...

We are looking for a passionate and skilled Web Engineer. The ideal candidate has strong expertise in modern web technologies, exceptional debugging and troubleshooting abilities, and a knack for identifying and resolving complex issues at their root. This role requires someone who is a self-starter, thrives in fast-paced environments, and demonstrates empathy towards customers by delivering reliable and performant solutions. Key Responsibilities Design, develop, and maintain scalable web applications and features using JavaScript, TypeScript, and Webpack . Perform in-depth triage, troubleshooting, and debugging of production and pre-production issues across web systems. Conduct detailed roo...

As a candidate in or from Mumbai, you will be responsible for the following role overview and key responsibilities: Role Overview: You will be working at the onsite location in Powai Hiranandani, Mumbai. Your primary role will involve handling various Cloud technologies, with a focus on Google Cloud Platform (GCP). You will be responsible for developing, implementing, and securing Cloud technologies while ensuring seamless integration with On-Premise systems. Additionally, you will play a key role in disaster recovery planning and execution in the Cloud environment. Key Responsibilities: - Maintain a daily checklist to ensure smooth operations - Adhere to systems policies and procedures - Ma...

Assistant Manager - Process Training - General Insurance - BPO/BPM - 5+ Years - Pune Location - Pune An exciting opportunity for a training professional with 5+ years of experience in General Insurance (Property & Casualty) operations and expertise in training. If you have experience in new hire training, content development, stakeholder management, and driving process performance, this role is for you. Your Future Employer - A global leader in insurance operations, offering end-to-end solutions to international clients across Property & Casualty insurance. Responsibilities - 1. Conduct new hire training, nesting, and 30-60-90-day performance monitoring. 2. Design training plans in collabora...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Electronic Medical Records (EMR) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Roles and Responsibilities:Application Support:oManage and support 150+ clinical applications, including 10+ critical systems such as:?Critical Alert Nurse call?Hill-Rom & Rauland Nurse Call Systems?Omnicell Automated Medicine Dispensing Systems?HUGS Infant Protection System?Ocularis Camera Systems?HVAC Syste...

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Oracle Solaris Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Project Role:Infrastructure Engineer/Solaris Admin Project Role Description:Provide technical support for the migration of production and development systems and software products for the configured services running on Solaris Zones which are configured on Veritas cluster.Key Responsibilities:Liaising with the customer technical represent...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Electronic Medical Records (EMR) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of electronic medical records (EMR) systems and ...

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : General Electric (GE) Application Performance Management (APM) Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time educationAs an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application performance meets organizational standards, addressing any issues that arise, and guiding your team through...

VCF Must to Have- vSphere with hands on ExperiencevSANAria ( Operations)VCF ImplementationVCF Migration Good to Have- HCXTanzuVCF9 Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Role & Responsibilities Describe the Challenges, Key Result Areas, Decisions he can make, Team Size, Future growth in our organization. Give the Project/Account Description, wherev er possible, else describe the activities scheduled in the Project/Account. Mandatorily specify the domain/technology areas the candidate will work on. Role: KEY RESULT AREAS (Activities scheduled in the project) Proficiency in design build and implement 1E Tachyon Create HLD and LLD documents for 1E Tachyon implementation Good understanding of process to identify use cases analyzing the environment and implement in 1E Tachyon for Desktop Analytics Identify area of automation for issues being reported Good hands o...

Responsibilities: • Should have very good knowledge of electrical design & calculations. • Good Knowledge in battery sizing/ Battery inverter design related root cause analysis. • Support the process of root cause analysis for fault/ Alarms. • To Support to identify short- and long-term actions to mitigate failure effects for service sites. • Manage the development of improvement solutions and test specifications service sites. Competencies • Good Knowledge in Electrical panel design. • Electrical Schematic understanding & interpretation of electrical components • Knowledge in Switchgear, battery, Inverter circuits, Battery Sizing etc., • Knowledge in Cables, PLC (CT), Switchgears, Power sup...

1. Support Delivery & Escalation Management Own end-to-end SAP AMS delivery across assigned accounts. Monitor ticket queues, prioritize incidents, and ensure timely resolution. Act as the primary escalation point for clients and internal teams. 2. Team Leadership & Resource Alignment Manage global support consultants, shift planning, and weekend coverage. Drive onboarding, KT sessions, and performance tracking. Ensure resource allocation aligns with SLA commitments and client expectations. 3. Client Engagement & Governance Conduct weekly/monthly governance calls with clients. Share ticket analytics, RCA reports, and improvement plans. Maintain high CSAT through proactive communication and de...

We are seeking a Kubernetes Engineer with 5 8 years of hands-on experience in managing on-premises Kubernetes clusters. The ideal candidate will bring strong expertise in container orchestration, CI/CD pipeline implementation, and system monitoring, with a proven ability to troubleshoot critical issues and optimize performance. Roles and Responsibilities Manage and maintain on-premise Kubernetes clusters in a data center environment. Design, build, and optimize CI/CD pipelines using Jenkins or similar tools. Implement GitOps practices with ArgoCD for deployment management. Configure and operate monitoring tools like Prometheus for system and application insights. Build effective dashboards i...

Good knowledge of hot runner system & its problem solving Responsible for maintenanace,assembly,trials. Monitoring the MTTR & MTBF of mold downtime , prepare MIS reports and action plans for improvement TIG welding GD&T,limit,fit, tollerances Required Candidate profile Proficiency in tool maintenance, repair, calibration techniques, blue matching , execution of preventive mainenance, breakdown,shift supervision,team lead,co-ordination with production,quality

Key Responsibilities: Manage and resolve customer complaints received via Contact Centre, Email, IRDAI, Walk-ins, Ombudsman, NCH, PG Portal, and Social Media platforms. Accurately tag complaints and ensure resolution within defined Service Level Agreements (SLAs). Handle and track service requests, ensuring timely closure and customer communication. Respond to customer queries and complaints via email with clarity, empathy, and professionalism. Conduct Root Cause Analysis (RCA) for recurring issues and provide insights to improve processes and reduce complaint volumes. Maintain accurate records and provide necessary data and reports related to complaints and service requests as required. Ens...

SUMMARY OF THE ROLE Quality Control Specialist with 2+ years of experience in powder-specific lab operations and process compliance. Skilled in executing QC lab activities to ensure products meet all required specifications and safety standards, while maintaining efficiency and accuracy in testing and reporting. Responsibilities: Manage assigned personnel by ensuring tasks are executed efficiently, on time, and with the required quality standards. Receive and register production samples, analyze them using defined methods, and compare results against specifications. Ensure QC processes are completed promptly, issue Certificates of Analysis (CoA), and maintain proper documentation and sample ...

Join our Team About this opportunity: At Ericsson, you can be a game changer! Because working here isn t just a deal. It s a big deal. This means that you get to leverage our 140+ years of experience & the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society s most complicated challenges, enabling you to be the person that did that. We ve never had a greater opportunity to inspire change; setting the bar for technology to be inclusive & accessible; empowering a hard-working, sustainable, & connected world. What you will do: End-to-end administration and operations of CNIS platforms including Kubernetes, container runtimes, and c...

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hire Python Professionals in the following areas : Job Description: As an Operations Engineer , you will ensure stability and efficiency across clients digital platforms by m...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Infrastructure Service Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve c...